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Search results for: HOTEL SERVICE, EXPERIENCE ECONOMY, EXPERIENCE MARKETING, CUSTOMER EXPERIENCE MANAGEMENT, EXTRAORDINARY EXPERIENCE
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Current risk analysis and management issues in technical systems.
PublicationDealing with the reliability and safety of industrial hazardous plants requires taking into account relevant interdisciplinary scientific knowledge and some existing approaches based on so-called good engineering practice, also those included in the international standards and guidelines. In this article an approach is proposed how to integrate the functional safety concept with information security aspects in the design and management...
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EU Project of Life Programme “Algae Service for Life” Creates Tools for Ecological Service to Mitigate Cyanobacteria and Macroalgae Blooms in Freshwater Ecosystems
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The effects of selected factors on regional road fatalities – analysis of the Łódź region
PublicationAnalysis of regional accident records shows that a country’s national road safety programme does not have the same effect in each of its regions. What may be a serious problem in one region may be of marginal significance in another. Polish and international experience shows that main risk groups and types of accidents related to the level of development and quality of the road network differ from region to region. The conclusion...
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Process management planning in ISO 9001 QMS of small companies.
PublicationPaper presents the key elements of process oriented methodology of ISO 9000 QMS implementation designed for SMEs. Particular attention has been paid to present simple documentation structure and its relation to the process approach to quality management.
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Investigating Human Visual Behavior by Hidden Markov Models in the Design of Marketing Information
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Modern trends in internet marketing - Researching the virality of brands on social media channels
PublicationThis paper presents a new approach for the research and identification of users generated content on social media channels. For the online branding research is proposed the use of twi software - SentiOne and NodeXL. The combination of those tools elicit a different point of view of how to manage in an effective way the overflow of the content publish by single individuals in social media networks.
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Modern trends in internet marketing - Researching the virality of brands on social media channels
PublicationThis paper presents a new approach for the research and identification of users generated content on social media channels. For the online branding research is proposed the use of twi software - SentiOne and NodeXL. The combination of those tools elicit a different point of view of how to manage in an effective way the overflow of the content publish by single individuals in social media networks.
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A Note on Knowledge Management Education: Towards Implementing Active Learning Methods
PublicationKnowledge Management as an area of education is still a big challenge for teachers and practitioners. Nevertheless, there are several useful teaching methods in active education, especially oriented towards courses where innovation and delivering dynamic knowledge are critical. The goal of the paper is to present and discuss criteria relevant in the selection of active educational methods supporting knowledge management courses....
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Jakość usług interaktywnych: projektowanie, ocena, doskonalenie
PublicationW publikacji poddano analizie główne koncepcje jakości usług on-line, zorientowane na następujące cele: jakość techniczno-funkcjonalna, interakcja użytkownik-system, doświadczenie użytkownika (User Experience), satysfakcja klienta oraz budowa relacji i lojalności klienta. Omówiono związek tych koncepcji z pięcioma perspektywami projektowymi jako środkami realizacji wspomnianych celów jakościowych. Przeanalizowano istotę i zawartość...
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Problems and Solutions of Software Design in Scrum Projects
PublicationThe aim of the paper is to identify the problems and solutions of the software design in Scrum project as well as to analyze the effectiveness of the solutions. Through a series of workshops with 4 experts from IT industry and academia we have identified 52 problems and 99 unique solutions. In this paper we present a list of 10 common problems and 5 solutions for each problem selected by the number of sources. The effectiveness...
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The best practices transfer part I
PublicationThis expertise describes the possibilities of best practices implementation. These examples of best practices concern to improve the women’ entrepreneurship and were identified at the earlier stage of the project. One of the areas of activity within the QUICK IGA project was the selection of best practices related to strengthening the economic activity of women in the context of developing the competitiveness and innovation of...
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Enhancing Product Manufacturing through Smart Virtual Product Development (SVPD) for Industry 4.0
PublicationABSTRACT This paper proposes the Smart Virtual Product Development (SVPD) system, which enhances the industrial product manufacturing processes. The proposed system comprises of three main modules: design knowledge management (DKM), manufacturing capability analysis and process planning (MCAPP), and product inspection planning (PIP). Smart virtual product development system collects, stores, and uses experiential knowledge from...
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Knowledge management based on formal models of software project management
PublicationCelem pracy jest prezentacja kompletnej koncepcji systemów wspierania decyzji w zarządzaniu projektami informatycznymi. Pomysł oparty jest na dynamicznych i samo nastrajających się modelach regułowo-rozmytych. W szczególności proponowane podejście wykorzystuje koncepcje metodologii opartych wiedzy oraz teorii układów dynamicznych oraz zbiorów rozmytych. Zastosowania tego opracowania znajdują się w obszarze wytwarzania produktów...
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Algorithms of fast service restoration in survivable multilayer networks
PublicationGłównym celem rozprawy jest zaproponowanie nowych modeli/algorytmów doboru tras zapewniających przeżywalność usług w sieciach IP-MPLS/WDM poprzez zastosowanie wyznaczonych zawczasu ścieżek zabezpieczających. Zakres pracy obejmuje: dokonanie przeglądu mechanizmów transmisji informacji w warstwowych sieciach teleinformatycznych IP-MPLS/WDM; szczegółowy opis sposobów zapewniania przeżywalności usług; zaproponowanie nowych metod doboru...
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Service restoration in survivable networks under malicious attacks
PublicationW artykule przedstawiono porównanie jakości odtwarzania usług w przeżywalnych sieciach optycznych poddanych awariom losowym oraz celowym działaniom niszczącym (atakom). Założenia odnośnie przeżywalności są następujące: ochrona od krańca do krańca, rozłączność węzłowa każdej pary ścieżek: aktywnej i zabezpieczającej.Z powodu NP-zupełności problemu przeżywalnego doboru tras i przydziału długości fali w sieciach optycznych, zaproponowano...
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End-to-end service survivability under attacks on networks
PublicationW artykule zaproponowano model znajdowania przeżywalnych i odpornych na ataki połączeń od końca do końca dla sieci o topologii bezskalowej. Głównymi założeniami są: zróżnicowanie sposobu zapewniania przeżywalności połączeń w zależności od klasy ruchu oraz omijanie przez ścieżki aktywne węzłów, narażonych na ataki (tzw. centrów). Wprowadzono nową metrykę dla wyznaczania ścieżek, proporcjonalną do wymaganej jakości obsługi połączeń,...
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Ships Shore Service Optimization Using the Queueing Theory
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Radio Link Measurement Methodology for Location Service Applications
PublicationThe aim of this paper is the methodology of measurements executed in a radio link for the realization of radiolocation services in radiocommunication networks, particularly in cellular networks. The main results of the measurements obtained in the physical layer of the universal mobile telecommunications system (UMTS) are introduced. A new method for the utilization of the multipath propagation phenomenon to improve the estimation...
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End-to-end service survivability under attacks on networks
PublicationW artykule zaproponowano model znajdowania przeżywalnych i odpornych na ataki połączeń od końca do końca dla sieci o topologii bezskalowej. Głównymi założeniami są: zróżnicowanie sposobu zapewniania przeżywalności połączeń w zależności od klasy ruchu oraz omijanie przez ścieżki aktywne węzłów, narażonych na ataki (tzw. centrów). Wprowadzono nową metrykę dla wyznaczania ścieżek, proporcjonalną do wymaganej jakości obsługi połączeń,...
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Accuracy analysis of the radio location service in the sea environment
PublicationW artykule przedstawiono koncepcję systemu bezpieczeństwa na morzu w oparciu o istniejące systemy komórkowe. Scharakteryzowano problem lokalizowania terminala ruchomego przez sieć w warunkach morskich. Przedstawiono wyniki badań przeprowadzonych w warunkach rzeczywistych w odniesieniu do efektywności lokalizowania terminala na morzu. Przedstawiono wnioski, wypływające z przeprowadzonych analiz.
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Performance Models of a Multidomain IMS/NGN Service Stratum
PublicationThis paper quantifies call processing performance (CPP) of a multidomain IMS/NGN architecture, which was proposed to deliver current and future telecommunication services with strict quality requirements, independently of the transport network technologies. A realistic simulation model is used as a reference for evaluation of the analytical results, in which vari-ous types of queuing systems are applied to model the opera-tion...
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Management of Dark Fermentation Broth via Bio Refining and Photo Fermentation
PublicationLignocellulose and starch-based raw materials are often applied in the investigations regarding biohydrogen generation using dark fermentation. Management of the arising post-fermentation broth becomes a problem. The Authors proposed sequential processes, to improve the efficiency of both hydrogen generation and by-products management carried under model conditions. During the proposed procedure, the simple sugars remaining in...
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Knowledge management in the IPv6 migration process
PublicationThere are many reasons to deploy IPv6 protocol with IPv4 address space depletion being the most obvious. Unfortunately, migration to IPv6 protocol seems slower than anticipated. To improve pace of the IPv6 deployment, authors of the article developed an application that supports the migration process. Its main purpose is to help less experienced network administrators to facilitate the migration process with a particular target...
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AI-powered Digital Transformation: Tools, Benefits and Challenges for Marketers – Case Study of LPP
PublicationThe article aims to show the role (benefits and challenges) of AI-powered digital marketing tools for marketers in the age of digital transformation. The considerations were related to the Polish market and a case study of LPP, a Polish clothing retailer. The starting point for this study was the analysis of the literature on the concept of artificial intelligence (AI) with reference to digital marketing. In the next steps, the...
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Process management methodology for quality systems of small organizations
PublicationW artykule przedstawiono najważniejsze elementy metodyki wdrażania zorientowanych procesowo systemów zarządzania jakością wg normy ISO 9001. Zaprezentowano przykład struktury procesów systemu jakości oraz prosta metodę opisu procesów (przewodnik procesu). Omówiono założenia metodyki oraz wybrane sposoby nadzorowania procesów. W podsumowaniu wskazano korzyści płynące ze stosowania metody w małych organizacjach.
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Intelligent platform for communication, control and management of modern enterprises
PublicationW artykule przedstawiono praktyczną metodę tworzenia interaktywnej i inteligentnej platformy do kontroli i zarządzania nowoczesną firmą z zastosowaniem sieci telekomunikacyjnej. Omówiono sposób realizacji poszczególnych etapów projektowych, dokonując przy tym wyboru konkretnych technologii informatycznych, takich jak relacyjne bazy danych, technologie bezprzewodowe oraz czynników bezpieczeństwa.
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Corporate social responsibility and project management: towards a better understanding of their relationship
PublicationThe main purpose of this article is to identify the fields of convergence, if any, between two management concepts and business practices, namely Corporate Social Responsibility (CSR) and Project Management (PM). To achieve the formulated goal, a systematic literature review (SLR), including bibliometric analysis, LOESS regression analysis, and text mining, was performed. This analysis allowed us to distinguish five categories...
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Designing Aggregate KPIs as a Method of Implementing Decision-Making Processes in the Management of Smart Cities
PublicationThe aim of the paper is to present a concept of measuring the performance of city management processes by use of a concept of aggregate KPIs. In the management of organizations and, as a consequence of the use of a common design framework also in the management of cities, silo KPIs are commonly used to show the statuses of the processes of organizations/cities. Thus the question arises as to what extent aggregate KPIs, as proposed...
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Human Resource Management Digitalisation in Multidisciplinary Ship Design Companies
PublicationThe digitalisation in the ship design sector is currently applied to the design process itself and is well defined, partially standardised and practically implemented by both independent design companies and the design departments of shipyards. The situation is similar in other sectors of engineering. However, the requirements for the digitalisation of other processes in design and engineering companies have not previously been...
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Behavior Analysis and Dynamic Crowd Management in Video Surveillance System
PublicationA concept and practical implementation of a crowd management system which acquires input data by the set of monitoring cameras is presented. Two leading threads are considered. First concerns the crowd behavior analysis. Second thread focuses on detection of a hold-ups in the doorway. The optical flow combined with soft computing methods (neural network) is employed to evaluate the type of crowd behavior, and fuzzy logic aids detection...
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Towards a process based management system for oil port infrastructure in context of insurance
PublicationThis article addresses selected methodological aspects of a process based management system based on analysis of hazards and threats and risk evaluation for an oil port infrastructure in context of insurance. The oil port terminal is regarded as important system of the critical infrastructure that require careful system oriented approach to deal with integrated aspects of environmental, safety and security management to reduce...
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Conception of interactive information and decision support system for urban and industrial air management
PublicationThis article presents the conception of interactive system for air quality management.
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Regional observatory as a part of road safety information system
PublicationEU experience clearly indicates that it is necessary to inform and motivate the public on road unsafety to undertake specific preventive efforts, as well as making road users feel responsible for the state of road safety and seek to improve this state gradually to protect their health and life. The implementation of the Warmia-Mazury Road Safety Observatory project will not only be an excellent addition to the activities carried...
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Modernity and postmodernity in architectural education
PublicationThe purpose of this article is to present a philosophical education strategy for architecture and interior architecture faculties. The approach is the result of trial and error in lectures and debates with students of philosophical courses in these fields. The presented article is not a result of empirical research, but rather a report on the problems encountered and proposals for their solution. The experience gained from conducting...
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Regional Observatory as a Part of Road Safety Information System
PublicationEU experience clearly indicates that it is necessary to inform and motivate the public on road unsafety to undertake specific preventive efforts, as well as making road users feel responsible for the state of road safety and seek to improve this state gradually to protect their health and life. The implementation of the Warmia-Mazury Road Safety Observatory project will not only be an excellent addition to the activities carried...
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Vapor correction of FTIR spectra – A simple automatic least squares approach
PublicationFTIR spectroscopy is one of the best techniques to study intermolecular interactions. However, such an application requires high quality spectra with as little noise as possible, which are often difficult to obtain. One of the main sources of unwanted interference is water vapor. Here a robust method is proposed for automatic, fast and reliable vapor correction of FTIR spectra. The presented least squares approach of vapor subtraction...
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Virtual Engineering Object / Virtual Engineering Process: A specialized form of Cyber Physical System for Industrie 4.0
PublicationThis paper reviews the theories, parallels and variances between Virtual Engineering Object (VEO) / Virtual Engineering Process (VEP) and Cyber Physical System (CPS). VEO and VEP is an experience based knowledge representation of engineering objects and processes respectively. Cyber–physical systems (CPSs) are the next generation of engineered systems in which computing, communication, and control technologies are tightly integrated....
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Manufacturing collective intelligence by the means of Decisional DNA and virtual engineering objects, process and factory
PublicationEngineering collective intelligence is paramount in current industrial times. This research proposes and presents case studies for collective knowledge structures required in the industry field. Knowledge structures such as Set of Experience and Decisional DNA are extended into more advanced knowledge structures for manufacturing processes. These structures are called Virtual Engineering Object, Virtual Engineering Process and...
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Comparative analysis of national and regional models of the silver economy in the European Union
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R&D in a post centrally-planned economy: The macroeconomic effects in Poland
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Hydrogen production from wastewater, storage, economy, governance and applications: a review
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Senior Housing Universal Design as a Development Factor of Sustainable-Oriented Economy
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The Use of Evolutionary Algorithms for Optimization in the Modern Entrepreneurial Economy: Interdisciplinary Perspective
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Progress in upscalingMiscanthusbiomass production for the European bio-economy with seed-based hybrids
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The Role of Crypto Trading in the Economy, Renewable Energy Consumption and Ecological Degradation
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Analysing By-Products Interaction as an Industry Resource of Circular Economy in Ukraine and the World
PublicationThe paper analyses existing and current scientific developments and literature sources, which show the advantages and disadvantages of many different influences of waste in Ukraine and other countries of Europe and the world. As a research result, stable connections have been established between the factors and criteria in assessing the by-product interaction as an industry resource. In our research, we used programs R.Studio and...
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Do Judges’ Delegations Affect Judicial Performance? A Transition Economy Evidence
PublicationThe aim of this study is to discern whether, by delegating judges from the court to the Ministry of Justice, the Minister of Justice influences the results of courts in terms of adjudication. The study used a unique set of data for the Polish judicial system over a period of five years. The research results indicate that there are three reasons for delegating judges. Firstly, the delegation system serves to fill staff shortages...
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Overcoming gender bias in the digital economy. Empirical evidence for European countries
PublicationThis study aims to contribute to understanding the gender biases that emerge in the digital technology-related field. More specifically we concentrate on examining whether gender gaps are diminishing or are persistent in terms of women’s enrollment in technology-related programs at the tertiary level of education and for female STEM graduates. Next, this evidence is confronted with gender biases in the labor market regarding changing...
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Mobility management solutions for current IP and future networks
PublicationEnormous progress in the design of portable electronic devices allowed them to reach a utility level comparable to desktop computers, while still retaining their mobility advantage. At the same time new multimedia services and applications are available for IP users. Unfortunately, the performance of base IP protocol is not satisfactory in mobile environments, due to lack of handover support and higher layer mobility management...
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Framework for RIDM within functional safety management process
PublicationThe functional safety management in life cycle is a complex process starting with identifying hazards and defining safety-related functions (SRFs) with risk assessment oriented at determining the safety integrity level. Another element of such life cycle is a verification of required SIL for designed safety-related system which implements safety function. Due to complexity of the problem, to overcome difficulties in safety-related...