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Search results for: HOTEL SERVICE, EXPERIENCE ECONOMY, EXPERIENCE MARKETING, CUSTOMER EXPERIENCE MANAGEMENT, EXTRAORDINARY EXPERIENCE
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Experience-Oriented Intelligence for Internet of Things
PublicationThe Internet of Things (IoT) has gained significant attention from industry as well as academia during the past decade. The main reason behind this interest is the capabilities of the IoT for seamlessly integrating classical networks and networked objects, and hence allows people to create an intelligent environment based on this powerful integration. However, how to extract useful information from data produced by IoT and facilitate...
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Experience oriented enhancement of smartness for Internet of Things
PublicationIn this paper, we propose a novel approach, the Experience-Oriented Smart Things that allows experiential knowledge discovery, storage, involving, and sharing for Internet of Things. The main features, architecture, and initial experiments of this approach are introduced. Rather than take all the data produced by Internet of Things, this approach focuses on acquiring only interesting data for its knowledge discovery process. By...
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Prioritising national healthcare service issues from free text feedback – A computational text analysis & predictive modelling approach
PublicationPatient experience surveys have become a key source of evidence for supporting decision-making and continuous quality improvement within healthcare services. To harness free-text feedback collected as part of these surveys for additional insights, text analytics methods are increasingly employed when the data collected is not amenable to traditional qualitative analysis due to volume. However, while text analytics techniques offer...
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EXPERIENCE-ORIENTED SMART EMBEDDED SYSTEM
PublicationThe Experience-Oriented Smart Embedded System (EOSES) is proposed as a new technological platform providing a common knowledge management approach that allows mass embedded systems for experiential knowledge capturing, storage, involving, and sharing. Knowledge in the EOSES is represented as SOEKS, and organized as Decisional DNA. The platform is mainly based on conceptual principles from Embedded Systems and Knowledge Management....
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Experience-Based Cognition for Driving Behavioral Fingerprint Extraction
PublicationABSTRACT With the rapid progress of information technologies, cars have been made increasingly intelligent. This allows cars to act as cognitive agents, i.e., to acquire knowledge and understanding of the driving habits and behavioral characteristics of drivers (i.e., driving behavioral fingerprint) through experience. Such knowledge can be then reused to facilitate the interaction between a car and its driver, and to develop better and...
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Attempt to a Video-Transmission Capability in MV Mine Cable Network Using BPL-PLC Technology
PublicationThis article presents and discusses the attempt to transmit video content using the BPL-PLC (Broadband over Power Line - Power Line Communication) technology. It includes simulation results of a specially developed digital transmitter and receiver, dedicated to a given predefined 6 kV mining power cable. The effect of two different transmission modes (2-7 MHz and 3-7.5 MHz) and two types of coupling (capacitive-inductive and induction-inductive),...
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Towards an experience based collective computational intelligence for manufacturing
PublicationKnowledge based support can play a vital role not only in the new fast emerging information and communication technology based industry, but also in traditional manufacturing. In this regard, several domain specific research endeavors have taken place in the past with limited success. Thus, there is a need to develop a flexible domain independent mechanism to capture, store, reuse, and share manufacturing knowledge. Consequently,...
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Improving web user experience with caching user interface
PublicationIn human-computer interaction, response time is assumed generally not to exceed significantly 1-2 seconds. While the natural competition in the Internet public Web serving ensures adhering widely to such limits, some Web environments are less competitive and offer much worse user experience in terms of response time. This paper describes a solution to significantly improve user experience in terms of response time with only modification...
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Polish Experience of Implementing Vision Zero
PublicationPurpose of Review The aim of this study is to present an outline and the principles of Poland’s road safety strategic programming as it has developed over the last 25 years since the first Integrated Road Safety System with a strong focus on Sweden’s “Vision Zero”. Recent Findings Countries that have successfully improved road safety have done so by following strategies centred around the idea that people are not infallible and...
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Cellular network quality evaluation at a university campus on the eve of 5G
PublicationThanks to the availability of mobile devices and the spread of broadband access around the world, the number of network users continues to grow. This has raised user awareness when it comes to the quality of content they consume. Many service providers and operators focus on monitoring QoN (Quality of Network) and QoS (Quality of Service) parameters, particularly those influenced by bandwidth and latency. However, for most end-users,...
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Elderly persons professional activity - substantive issues and methodical challenges
PublicationPopulation ageing and mass withdrawal of persons around retirement age from the labour market constitutes a serious threat for European Union economy, especially in the so-called new member states. The coming years are expected to bring a considerable increase in public spending on pensions and health care, as well as changes in the structure and size of consumer demand and an increase in the number of socially excluded individuals....
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Building collective intelligence through experience: a survey on the use of the KREM model
PublicationThis article presents a survey on the use of KREM, a generic knowledge-based framework for building collective intelligence through experience. After a discussion on the disadvantages of the traditional architecture used to deploy intelligent systems, the KREM architecture (Knowledge, Rules, Experience, Meta-Knowledge) is presented. The novelty of the proposal comes from the inclusion of the capitalisation of experience and the...
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ALLYING SYSTEM THINKING AND SET OF EXPERIENCE KNOWLEDGE STRUCTURE
PublicationThe approach of system thinking is completely different from traditional forms of analysis. Even the ancient meaning of word analysis is “a breaking up”. Set of Experience Knowledge Structure is an atomic record of decision event that can be grouped together and form some form of decision DNA of an organization. The question that this paper is trying to answer in how those concepts can be merged.
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Experience-Based Decisional DNA (DDNA) to Support Product Development
PublicationKnowledge and experience are important requirements for product development. The aim of this paper is to propose a systematic approach for industrial product development. This approach uses smart knowledge management system comprising of Set of Experience Knowledge Structure and Decisional DNA (DDNA) along with Virtual Engineering Tools (Virtual engineering object, Virtual engineering process, and Virtual engineering factory)....
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INTERNATIONALIZATION OF ENTERPRISES IN KAZAKHSTAN AS AN EXAMPLE OF INTERNATIONALIZATION PATTERNS IN THE AREA OF THE EURASIAN ECONOMIC UNION.
PublicationThe article aims to show the specificity of the internationalization of Kazakh enterprises, in particular, the pace, scope, intensity, and forms of their internationalization in the Eurasian Economic Union (EEU). The EEU is a relatively young grouping that was established in 2015 by the Republic of Armenia, the Republic of Belarus, the Republic of Kazakhstan, the Kyrgyz Republic and the Russian Federation. EEU creators try to give...
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Implementing Virtual Engineering Objects (VEO) with the Set of Experience Knowledge Structure (SOEKS)
PublicationThis paper illustrates the idea of Virtual Engineering Object (VEO) powered by Set of Experience Knowledge Structure (SOEKS) and Decisional DNA (DDNA). A VEO is the knowledge representation of an engineering object, having embodiment of all its associated knowledge and experience within it. Moreover, VEO is a specialization of Cyber-Physical System (CPS) in terms of that its extension in knowledge gathering and reuse, whereas CPS...
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Polish experience in operation of sludge treatment reed beds
PublicationSludge Treatment Reed Beds (STRBs) is the technology of sludge treatment, which is based on natural processes occurring in the environment, in specially designed and operated facilities to achieve benefits for the environment. Integrated dewatering and stabilization occur in reed systems. For economic and environmental reasons it is an attractive solution, especially in rural areas where there are no appropriate facilities. In...
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Limitations of Emotion Recognition in Software User Experience Evaluation Context
PublicationThis paper concerns how an affective-behavioural- cognitive approach applies to the evaluation of the software user experience. Although it may seem that affect recognition solutions are accurate in determining the user experience, there are several challenges in practice. This paper aims to explore the limitations of the automatic affect recognition applied in the usability context as well as...
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Tacit Knowledge Sharing and Personal Branding. How to Derive Innovation From Project Teams?
PublicationInnovation, relationships, cooperation, and knowledge are key factors which determine a competitive advantage in the networked economy. A network serves as a contemporary form of market process coordination. Network economy, according to the idea of prosumerism, is founded on collaboration of individual creators based on a network of values instead of hierarchical dependencies. Another feature of a network is that it imposes symmetry...
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Measurements of OF QoS/QoE parameters for media streaming in a PMIPv6 TESTBED WITH 802.11 b/g/n WLANs
PublicationA growing number of mobile devices and the increasing popularity of multimedia services result in a new challenge of providing mobility in access networks. The paper describes experimental research on media (audio and video) streaming in a mobile IEEE 802.11 b/g/n environment realizing network-based mobility. It is an approach to mobility that requires little or no modification of the mobile terminal. Assessment of relevant parameters...
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Ensuring the QoE-Related Fairness to Reduce the User Abandonment Ratio
PublicationThese days, it is quite a challenge for app owners to keep users engaged with an app. Currently, the level of user abandonment is one of the key parameters that application owners are interested in. To meet these challenges, we are conducting an extended study of a previously proposed solution that significantly reduces the abandonment rate of a given application. The investigated solution is based on the methods of fairness using...
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User-oriented GIS tools in higher education of urban design and planning
PublicationGeographic information systems (GIS) have emerged as indispensable tools for decision-making, planning and problem-solving tasks across various domains in today’s evolving world. However, there exists a pressing need to augment the utilisation of GIS tools in higher education of urban design and planning to foster a user-oriented approach. This article explores the imperative of integrating GIS tools more comprehensively into higher...
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Video Classification Technology in a Knowledge-Vision-Integration Platform for Personal Protective Equipment Detection: An Evaluation
PublicationThis work is part of an effort for the development of a Knowledge-Vision Integration Platform for Hazard Control (KVIP-HC) in industrial workplaces, adaptable to a wide range of industrial environments. This paper focuses on hazards resulted from the non-use of personal protective equipment (PPE), and examines a few supervised learning techniques to compose the proposed system for the purpose of recognition of three protective...
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Improving web user experience with caching user interface
PublicationOften, Web technologies are used to operate or to configure network-enabled equipment, to configure and administer modular applications, or as teaching environments. The comfort of human work requires a similar response time in these applications as in the Internet. To improve response time, various forms of caching at different levels are employed. To improve the user experience in regard to response time when performing specific...
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Sklepy typu pop-up – od Guerilla Stores marki Comme de Garcons przez unikalne doświadczenie zakupowe Bikini Berlin do ... ?
PublicationObiekty, sklepy typu pop- up pojawiały się w miastach ponad dziesięć lat temu. Otwierane są na krótki okres czasu w celu promocji marki i nawiązania bezp o- średniego kontaktu z odbiorcą. Pop -up’y różnią się od tradycyjnych, stacjona r- nych sklepów rodzajem prowadzonej w nich działalności, mającym na celu przede wszystkim promocję marki. Pierwsze tymczasowe obiekty, tzw. Guerilla stores , stworzone zostały w 2004 roku...
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Experience Based Clinical Decision Support Systems: An Overview and Case Studies
PublicationThis chapter briefly overviews the evolution of the application of the Decisional DNA and the Set of Experience Knowledge Structure (SOEKS) in the medical domain and in particular in the specific case of the experience-based decision support systems. Decisional DNA, as a knowledge representation structure, offers great possibilities on gathering explicit knowledge of formal decision events as well as a tool for decision making...
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The experience of movement in orbital space architecture: A narrative of weightlessness
PublicationBased upon a combination of architectural theories, the knowledge of space environment, and psychology of isolated and confined environments, this qualitative research aims to study orbital space settlement in a way to get the built space congenial to the human experience of movement. In this sense, sensors, self-propulsion or mechanical actuators, the inhabitant’s mental and visual capacity for movement, as well as the represented...
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The experience of movement in orbital space architecture: A narrative of weightlessness
PublicationBased upon a combination of architectural theories, the knowledge of space environment, and psychology of isolated and confined environments, this qualitative research aims to study orbital space settlement in a way to get the built space congenial to the human experience of movement. In this sense, sensors, self-propulsion or mechanical actuators, the inhabitant’s mental and visual capacity for movement, as well as the represented...
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Experience-Driven Model of Decision-Making Processes in Project Teams
PublicationThis article presents a model of decision-making processes in project teams. Project teams constitute a specific type of organization appointed to implement a project. Decisions made by project teams result from the methods of project management and best management practices. The authors have undertaken the task of formalizing these processes using the classical method of constructing decision trees. It has been established that...
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Experience Based Decisional DNA (DDNA) to Support Sustainable Product Design
PublicationThis paper presents the idea of providing engineering design knowledge to designers working on sustainable product design and development process. The new product development process often requires significant amount of design knowledge which can be saved and recalled by designers during the design process. This knowledge is very important for successful sustainable product development as it can include material selection, product...
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Application of gaze tracking technology to quality of experience domain
PublicationA new methodological approach to study subjective assessment results employing gaze tracking technology is shown. Notions of Human-Computer Interaction (HCI) and Quality of Experience (QoE) are shortly introduced in the context of their common application. Then, the gaze tracking system developed at the Multimedia Systems Department (MSD) of Gdansk University of Technology (GUT) is presented. A series of audio-visual subjective...
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Experience-based Intelligence Augmentation with Decisional DNA: Upcoming direction
PublicationIntelligence amplification systems and technologies have gained significant interest from academia and industry during the past few decades. One of the main reasons behind this trend is the fact that most experts agree that truly intelligent artificial system is yet to be developed. The question increasing often asked is this: Is full replication of human intelligence desirable key aim in intelligence related technology and research?...
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Virtual Engineering Object (VEO): Toward Experience-Based Design and Manufacturing for Industry 4.0
PublicationIn this article we propose the concept, its framework, and implementation methodology for Virtual Engineering Objects (VEO). A VEO is the knowledge representation of an engineering object that embodies its associated knowledge and experience. A VEO is capable of adding, storing, improving, and sharing knowledge through experience. Moreover, it is demonstrated that VEO is a specialization of a Cyber-Physical System (CPS). In this...
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A hybrid-mesh solution for coverage issues in WiMAX metropolitan area networks.
PublicationThe new WiMAX technology offers several advantages over the currently available (GSM or UMTS-based) solutions. It is a cost effective, evolving, and robust technology providing quality of service guarantees, high reliability, wide coverage and non-line-of-sight (NLOS) transmission capabilities. All these features make it particularly suitable for densely populated urban environments. In this paper we discuss the design and implementation...
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A Semiautomatic Experience-Based Tool for Solving Product Innovation Problem
PublicationIn this paper we present the idea of Smart Innovation Engineering (SIE) System and its implementation methodology. The SIE system is semi-automatic system that helps in carrying the process of product innovation. It collects the experiential knowledge from the formal decisional events. This experiential knowledge is collected from the group of similar products having some common functions and features. The SIE system behaves like...
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Experience based decisional DNA to support smart product design
PublicationThis paper presents the idea of Smart Virtual Product Development (SVPD) system to support product design. The foundations of the system are based upon smart knowledge management techniques called Set of Experience Knowledge Structure (SOEKS) and Decisional DNA (DDNA). It enhances the industrial product development process by using the previous experiential knowledge gathered from the formal decisional activities. This experiential...
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Smart Innovation Engineering Using Set of Experience and Decisional DNA
PublicationKnowledge-based Engineering Systems are founded upon integration of knowledge into computer systems and are one of the core requirements for the future Industry 4.0. Since the fourth industrial revolution is passing through the developing phase, implementation of Cyber-Physical Production Systems require more realistic approach. Knowledge Management and Knowledge Engineering plays an important role in manufacturing industries facing...
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On Explaining Intuitiveness of Software Engineering Techniques with User eXperience Concepts
PublicationW referacie zawarto próbę wyjaśnienia intuicyjności technik inżynierii oprogramowania za pomocą pojęć zaczerpniętych z obszaru doświadczenia użytkownika. Analizy dotyczą zarówno intuicyjności przy pierwszym zetknięciu się użytkownika z daną techniką, jak i dynamiki transformacji epizodycznych doświadczeń na doświadczenie skumulowane i powiązane z nim postrzeganie intuicyjności. Przedyskutowano potencjalne zastosowania modelu i...
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Experience based knowledge representation for Internet of Things and Cyber Physical Systems with case studies
PublicationCyber Physical Systems and Internet of Things have grown significant attention from industry and academia during the past decade. The main reason behind this interest is the capabilities of such technologies to revolutionize human life since they appear as seamlessly integrating classical networks, networked objects and people to create more efficient environments. However, enhancing these technologies with intelligent skills becomes...
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Wisdom from Experience Paradox: Organizational Learning, Mistakes, Hierarchy and Maturity Issues
PublicationOrganizations often perceive mistakes as negligence and low-performance indicators, yet they can be a precious learning resource. However, organizations cannot learn from mistakes if they have not accepted them. This study aimed to explore how organizational hierarchy and maturity levels influence the relationship between mistakes acceptance and the ability to change. A sample composed of 380 Polish employees working in knowledge-driven...
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HCI and the economics of user experience
PublicationRodział przezentuje możliwości rozwinięcia zakresu tradycyjnych badań HCI (Human-Computer Interaction) o zagadnienia ekonomiczne, związane z jakością usług on-line, postrzeganą przez użytkownika/klienta. Praca zawiera modele jakości usług on-line oparte na elementach marketingu relacji i na wykorzystaniu ekonomicznych determinant zachowań konsumenckich w usługach on-line. Rozdział prezentuje modele projektowania i rozwoju przykładowych...
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The GAMBIT programme - experience and outlooks.
PublicationReferat jest podsumowaniem dziesięciu lat prac wdrożeniowych Krajowego Programu Bezpieczeństwa Ruchu Drogowego GAMBIT. Zawiera opis przedsięwzięć z zakresu poprawy bezpieczenstwa na drogach, począwszy od zmian legislacyjnych, po działania inżynierskie.
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A Set of Experience-Based Smart Synergy Security Mechanism in Internet of Vehicles
PublicationIn this article, we introduce a novel security mechanism, the Smart Synergy Security (3S). The mechanism uses the Set of Experience Knowledge Structure (SOEKS) and the synergy of security methods in different domains to provide the global optimal security strategy. The proposed strategy is taking into account the characteristics of information security (i.e. confidentiality, integrity, availability, controllability, and reviewability)...
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Gaze-tracking based audio-visual correlation analysis employing quality of experience methodology
PublicationThis paper investigates a new approach to audio-visual correlation assessment based on the gaze-tracking system developed at the Multimedia Systems Department (MSD) of Gdansk University of Technology (GUT). The gaze-tracking methodology, having roots in Human-Computer Interaction borrows the relevance feedback through gaze-tracking and applies it to the new area of interests, which is Quality of Experience. Results of subjective...
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Economic situation perception and the growth plans of microenterprises, case of Poland
PublicationNumerous scientific studies provide information on the impact of the environment on the launch, operation and growth of businesses. Reflections on the environment can result from two perspectives: the objective and the subjective one. The first relates to the economic analysis and/or sociological research, whereas the second relies on the perception of the environment by the interested parties themselves. While analysing companies...
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Set of Experience and Decisional DNA: Toward Brains for Cyber-physical Systems and Industry of the Future
PublicationThe concept of Decisional DNA is decade old. This article introduces the initial idea of Set of Experience Knowledge Structure, its advancement into Decisional DNA, and its potential for real life applications in divers domains. The most current and future research steps into Industry 4.0 are also presented and discussed
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Research, theories and practical experience of therapeutic landscapes as a tool for urban open space design
PublicationThis paper reviews the research on therapeutic landscapes and discusses the design of urban parks and open green space. Firstly, the most relevant research on therapeutic landscapes is reviewed. Secondly, the practical experience of healing and therapeutic gardens is discussed. Finally, the conclusions leading to future use of therapeutic landscape concept in urban open space design are presented.
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Banking concentration in the Baltic and Western Balkan states — selected issues
PublicationResearch background: In a rapidly changing economic environment companies deepen their cooperation, which entails in all sectors of the economy. The progressive increase in market concentration, especially in the banking sector, is caused by various reasons. Purpose of the article: The purpose of this article is to compare the tendencies within market structures in few countries which origin from similar political systems and...
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COVID-19 and digital deprivation in Poland
PublicationResearch background: The problem of digital deprivation is already known, but the COVID-19 pandemic has highlighted its negative consequences. A global change in the way of life, work and socialisation resulting from the epidemic has indicated that a basic level of digital integration is becoming necessary. During the lockdown, people were forced to use ICTs to adapt to a rapidly changing reality. Current experience with coronavirus...
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Quality Evaluation of Speech Transmission via Two-way BPL-PLC Voice Communication System in an Underground Mine
PublicationIn order to design a stable and reliable voice communication system, it is essential to know how many resources are necessary for conveying quality content. These parameters may include objective quality of service (QoS) metrics, such as: available bandwidth, bit error rate (BER), delay, latency as well as subjective quality of experience (QoE) related to user expectations. QoE is expressed as clarity of speech and the ability...