Search results for: SERVICE DESIGN
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Influence of service ageing on polyester-reinforced polyvinyl chloride-coated fabrics reported through mathematical material models
PublicationIn this paper the coupled service (constructional tension) and environmental (sunlight, rainfalls, temperature variations) ageing influence on the polyester-reinforced polyvinyl chloride (PVC)-coated fabric VALMEX is studied. Two cases of the same fabric have been analyzed: one USED for 20 years on the real construction of the Forest Opera in Sopot (Poland), and one kept as a spare material (NOT USED). The following tests have...
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Load capacity and serviceability conditions for footbridges made of fibre-reinforced polymer laminates = Warunki nośności i użytkowalności w odniesieniu do kładek z laminatów polimerowych
PublicationThe contribution is focused on derivation of the Ultimate Limit State (ULS) and Serviceability Limit State (SLS) design criteria for footbridges built of fibre-reinforced polymer matrix (FRP) laminates. The ULS design criterion is based on the design guidelines for above-ground, pressure, FRP composite tanks and the Tsai-Wu failure criterion, which is used to predict the onset of FRP laminates damage. The SLS criterion is based...
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Defending against Fake VIP in Scant-Transparency Information Systems with QoS Differentiation
PublicationIn client-server information systems with quality of service (QoS) differentiation, Client may deplete Server’s resources by demanding unduly high QoS level. Such QoS abuse has eluded systematic treatment; known defenses using Client authorization, payments, or service request inspection prior to QoS assignment, are heuristic and environment-specific. We offer a game-theoretic approach on the premise that a service request is occasionally...
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Selected design and construction aspects of supercritical steam generators for high temperature reactors = Wybrane aspekty konstrukcyjne i projektowe generatorów pary nadkrytycznej ogrzewanych z reaktorów wysokotemperaturowych
PublicationW artykule zaprezentowano uwarunkowania projektowe i konstrukcyjne nadkrytycznego generatora pary (jednoprzepływowego) wykorzystującego do ogrzewania hel z reaktorów HTR i VHTR. Wymiennik helikoidalny jest preferowany dla zwiększenia wymiany ciepła i zwartości. Badano własności czynników wymieniających ciepło z parą w obszarach przy- i nadkrytycznych. Analizowano korelacje, aby wybrać najbardziej wiarygodne. Przedyskutowano najbardziej...
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Architecture of ecumenical spaces in public buildings in the 21st century: Links among the architecture of multi-faith spaces, their names, and the functions they serve in Polish airports
PublicationThis study explores the architecture and arrangement of prayer spaces in public buildings. It examines whether Polish airports have prayers spaces and whether a correlation exists between the name (e.g., “multi-faith space,” “place of prayer,” and “place of focus”) and design. The study is supported by analyses of ecumenical spaces, which have recently been brought into service andwhere a visible symbiosis exists between their...
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Prioritising national healthcare service issues from free text feedback – A computational text analysis & predictive modelling approach
PublicationPatient experience surveys have become a key source of evidence for supporting decision-making and continuous quality improvement within healthcare services. To harness free-text feedback collected as part of these surveys for additional insights, text analytics methods are increasingly employed when the data collected is not amenable to traditional qualitative analysis due to volume. However, while text analytics techniques offer...
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Smart Healthy Age-Friendly Environments (SHAFE) Bridging Innovation to Health Promotion and Health Service Provision
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Sustainable Activity of Cultural Service Consumers of Social Media Users—Influence on the Brand Capital of Cultural Institutions
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Fast service restoration under shared protection at lightpath level in survivable WDM mesh grooming networks
PublicationW artykule zaproponowano nowe podejście do optymalizacji rozdziału zasobów w przeżywalnych sieciach optycznych z agregacją strumieni ruchu. Zaproponowana metoda bazuje na wierzchołkowym kolorowaniu grafu konfliktów. Jest pierwszym podejściem, dedykowanym sieciom optycznym z agregację strumieni ruchu z pełną zdolnością do konwersji długości fal, która nie powoduje wydłużenia ściezek zabezpieczjących, a więc zapewnia szybkie odtwarzanie...
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Multipath routing for quality of service differentiation and network capacity optimization in broadband low-earth orbit systems
PublicationThis paper shows the importance of employing multiple different paths for routing in Inter-Satellite Link (ISL) networks in broadband Low-Earth Orbit (LEO) satellite systems. A theoretical analysis is presented and a routing concept is proposed to demonstrate three facts that make multipath routing especially important in broadband LEO networks: (1) differences in the propagation delays have a much greater impact on end-to-end...
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Burst loss probability for the combination of extended offset time based service differentiation scheme and PPS in optical burst switching network
PublicationIn the paper analytical model for calculating burst loss probabilities for the combination of two service differentiation schemes for OBS network namely: extended offset time based scheme and PPS (Preemption Priority Schemes) is revised. Moreover authors introduce analytical model for calculating burst loss probabilities for an optical path when OBS network employs both service differentiation schemes and JET signaling. The comparison...
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Uwarunkowania rozwoju polskich firm shipchandlerskich. Analiza krytycznych czynników wzrostu w odniesieniu do Neptun Ship Service Ltd.
PublicationW ekspertyzie dokonano analizy krytycznych czynników wzrostu dla firmy Neptun Ship Service Ltd.
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Simulation method for assessing the end of service life of gloves used by workers exposed to mineral oils and mechanical factors
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Bezpieczeństwo transferu zestrukturalizowanych plików xml w sieci grid w oparciu o usługi web service poprzez protokół soap
PublicationNiezależny protokół SOAP (ang. Simple Object Access Protocol) działający głównie ponad protokołem HTTP (inne protokoły transportowe to np. MSMQ, MQ Series, SMTP lub TCP/IP) posiada na dzień dzisiejszy wiele rozwiązań dotyczących bezpieczeństwa transferu zestrukturalizowanych plików XML (ang. Extensible Markup Language). W rozdziale zaprezentowano sposoby zapobiegania nieautoryzowanym dostępom do danych przesyłanych w sieci grid...
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Video Cloud Services for Hospitals: Designing an End-to-End Cloud Service Platform for Medical Video Storage and Secure Access
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Reputacja i zaufanie w systemach teleinformatycznych z podmiotami anonimowymi podejście dynamiczne
PublicationAbstrakcją współczesnego systemu teleinformatycznego jest system wieloagentowy z autonomicznymi, racjonalnymi i wirtualnie anonimowymi agentami wchodzącymi we wzajemne interakcje dla wymiany usług. W referacie uzasadniono konieczność projektowania dla niego podsystemu budowy reputacji i zaufania oraz odpowiednich analiz w ujęciu dynamicznym. Dokonano przeglądu motywacyjnie zgodnych mechanizmów uczciwego raportowania usług oraz...
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A Reputation Scheme to Discourage Selfish QoS Manipulation in Two-Hop Wireless Relay Networks
PublicationIn wireless networks, stations can improve their received quality of service (QoS) by handling packets of source flows with higher priority. Additionally, in cooperative relay networks, the relays can handle transit flows with lower priority. We use game theory to model a two-hop relay network where each of the two involved stations can commit such selfish QoS manipulation. We design and evaluate a reputation-based incentive scheme...
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Model zaangażowania w relacji usługodawca-klient
PublicationW niniejszej monografii przedstawiono rozwiązania pozwalające lepiej zrozumieć złożoność relacji występujących pomiędzy usługodawcami a klientami oraz metody, które pozwalają tę wiedzę wykorzystać w doskonaleniu procesów organizacji usługowych. Monografia podejmuje problem kształtowania zaangażowania na styku usługodawca–klient jako wstępnego i koniecznego warunku rozwijania relacji w usługach. Opierając się na klasycznej drabinie...
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EU Project of LIFE Programme ‘Algae Service for LIFE’ Develops Ecologicaly Sustainable Bioproducts from Freshwater Cyanobacteria and Macroalgae Biomas
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SUDDEN CARDIAC ARREST IN PATIENTS OVER 60 YEARS OF AGE IN THE OPERATION AREA OF EMERGENCY MEDICAL SERVICE IN SIEDLCE IN 2013-2017
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Effect of Some Sulphur Additives on The Degradation of 9Cr-1Mo Steel After Its 10 Years Service in The CCR Platforming Unit
PublicationThe work shows the results of the tests of 9Cr-1Mo steel, which was for 10 years operated in the CCR platforming unit in Group Lotos SA in Gdańsk, and then in the laboratory was sulphidised during 166 h at a temperature of 600 °C. Sulphidation was performed in a mixture of H2-H2S gases at the vapour pressure of sulphur 4.1·10-14 atm, so the order of magnitude of vapour pressure was less than that of the dissociation pressure of...
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Sub-regional service centres in reality and regional planning in Poland = Podregionalne osrodki obsługi w sferze realnej i planowaniu regionalnym w Polsce
PublicationSub-regional centres are defined as towns where the services of the sub-regional level are concentrated. In Poland these are such services that can be located in several towns in a voivodeship (region), but not in every capital of a poviat (county). The transformation of civilization has influenced changes in Christaller’s model of settlement network, but re-gularities are still valid. Models derived from Christaller's Central...
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Application of Multivariate Analysis Methods in Welding Engineering
PublicationPhenomena and processes taking place during welding are usually very complex and, for this reason, should be described using multivariate methods. The article discusses the methodological basis and selected application areas as regards the solving of welding problems using statistical multivariate methods. In addition, the article presents exemplary applications of the design of experiment, multiple regression analysis, cluster...
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Ontology-Driven Rule-Based Model for an Extension of Information Technology Infrastructure Library Processes
PublicationThe aim of this study is to present the stages for building a development model to create information technology (IT) systems for IT service providers. In order to ensure the consistency of the model, a novel solution is proposed where the stages of the model's construction are controlled using ontologies dedicated to the ITIL standard. In this article, a description of models used to assess the provider organization, with particular...
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GeoSPAR Project. Validation and selection methods of geoinformation analysis using GIS for ranking and forecasting of terrorist threats and criminal events
PublicationThe paper presents the description of work activities which have already been done within the first two stages – WorkPackage 1 and WorkPackage 2 - of the GeoSPAR Project. In such a context the general conceptual design of the GIS system and associate web service was presented and analysed. In addition, the operational and technical requirements for the GeoSPAR system have been specified and discussed; with special emphasis on system...
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Wpływ usług on-line na budowanie pozytywnych relacji i lojalności klienta
PublicationW artykule omówiono wybrane problemy projektowe dotyczące współczesnych usług on-line w kontekście budowania trwałej lojalności klienta. Przedstawiono model warstwowego rozwoju usług on-line wraz z zaleceniami projektowymi zorientowanymi na budowanie i wzmacnianie lojalności klienta. Przedstawiono przykłady scenariuszy rozwoju usług e-zdrowia online. Przedstawiono możliwości dalszego rozwoju prezentowanego podejścia i plany dalszych...
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Methods of quality assessment and analysis of data given in customer service process on example of selected urban communication organization - result of research 2016
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Vitamin and Carotenoid Intake and Outcomes of In Vitro Fertilization in Women Referring to an Italian Fertility Service: A Cross-Sectional Analysis of a Prospective Cohort Study
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WYKORZYSTANIE GRYWALIZACJI (GAMIFICATION) W SEKTORZE MSP DO BUDOWANIA RELACJI KLIENT-USŁUGODAWCA PRZY PROJEKTOWANIU USŁUG
PublicationArtykuł przedstawia nowe pojęcie grywalizacji, które wykorzystuje i przenosi mechanizmy tworzenia gier do świata biznesu i projektowania usług. Autor tekstu wprowadza czytelnika w tematykę zagadnienia grywalizacji, jednocześnie wyjaśniając, na czym ono polega. Prezentuje i omawia mechanizmy, jakie wyróżniają grywalizację. Twórca tekstu pokazuje przykłady zastosowania grywalizacji oraz opisuje zagadnienia związane z wykorzystaniem...
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An Evaluation Engine for Dynamic Ranking of Cloud Providers
PublicationThe paper focuses on creation of an effective dynamic ranking service for IaaS, PaaS and SaaS cloud providers. It considers building a quality model for this purpose along with definition of quality measure- ment procedures. The paper discusses several techniques known from already existing price comparison engines that could be modified and adopted for comparison of cloud providers. A technique for filtering measured data is proposed,...
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Using EO satellite data in Safe City and Coastal Zone web-GIS
PublicationThe paper presents a novel design of a web-based Safe City & Coastal Zone GIS (SCCZ-GIS) which integrates data acquired from different remote sensing and geospatial data sources for monitoring the security of the coastal zone, its inhabitants and Critical Infrastructure. The system utilizes several innovative technologies and directly co-operates with different remote sensing data sources and services, like a satellite ground station...
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Innovative Railway Stations
PublicationIn relation to modern demographic trends, evolving technologies and environmentfriendly solutions increases the potential of rail considered as sustainable form of public transport. Contemporary tendencies of designing railway stations in Europe are focused on lowering energy consumption and reducing carbon emission. The main goal of the designers is to create a friendly and intuitive space for its users and at the same time a...
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Multiparameter sensitivity analysis of a GFRP composite footbridge of a sandwich structure and U-shaped cross-section
PublicationThe paper deals with multiparameter sensitivity analysis of a composite footbridge. A shell‐like structure is 14.5 m long shows U‐shaped cross‐section and inner service dimensions 1.3 × 2.5 m. Glass fiber reinforced polymer GFRP laminate constitutes faces of a sandwich structure while PET foam received from recycled bottle builts a core. The structure was divided into 285 independent areas where the thickness of laminates and stiffness...
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Analysis of IMS/NGN call processing performance using phase-type distributions
PublicationThis work is a continuation of our research on the traffic model dedicated for design and analysis of the Next Generation Network (NGN), which is standardized for distribution of current and future multimedia services based on the IP Multimedia Subsystem (IMS). Our analytical and simulation models allow evaluation of mean Call Set-up Delay E(CSD) as well as mean Call Disengagement Delay E(CDD) in a single domain of IMS/NGN. Ensuring...
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Generalized access control in hierarchical computer network
PublicationThe paper presents the design of the security layer for a distributed system located in the multizone hierarchical computer network. Depending on the zone from which a client’s request comes to the system and the type of the request, it will be either authorized or rejected. There is one common layer for the access to all the business services and interactions between them. Unlike the commonly used RBAC model, this system enforces...
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Mobility Oriented Development (MOD): Public-Private Partnership in Urban Parking & Traffic Management with the Use of Autonomous Automobiles, Car-Sharing, Ridesharing Modes of Transport & Mobility as a Service (MaaS)
PublicationThe focus of the following research are relations between mobility technologies and metropolitan (urban and suburban) spatial structures. In this paper the author discusses various urban modes of transport (automobile, mass transit) in the context of emerging technical (autonomous vehicles, self-driving cars and driverless shuttles) and organizational (carpooling, ridesharing, car-sharing, on-demand mobility) solutions for " mobility...
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Evaluation of multimedia applications in a cluster oriented environment
PublicationIn the age of Information and Communication Technology (ICT), Web and the Internet have changed significantly the way applications are developed, deployed and used. One of recent trends is modern design of web-applications based on SOA. This process is based on the composition of existing web services into a single scenario from the point of view of a particular user or client. This allows IT companies to shorten product time-to-market....
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Most Cłowy w Szczecinie. Historia i przyszłość
PublicationW referacie przedstawiono historię budowy i cykl życia kablobetonu mostu Cłowego w Szczecinie. W trakcie 56-letniego życia obiektu kilka prac eksperckich i naprawy zostało wykonanych. Ostatecznie most został zamknięty po poważnej awarii strukturalnej zewnętrznego kabla sprężenia. Wyjaśniono główne przyczyny degradacji oraz przedstawiono koncepcję projektową remontu.
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Awarie mostu Cłowego w Szczecinie
PublicationW artykule przedstawiono historię budowy i eksploatacji mostu Cłowego w Szczecinie. W ciągu 56 lat eksploatacji obiektu wykonano wiele ekspertyz, napraw i remontów. Ostatecznie most został zamknięty z powodu awarii stalowych kabli sprężenia zewnętrznego. Przedstawiono główne przyczyny degradacji obiektu i awarii. Opisano również obliczenia statyczne i wytrzymałościowe wykonane do koncepcji rozbiórki przęseł mostu.
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Simulation model of IMS/NGN call processing performance
PublicationIn current telecommunications it is assumed that demands of the information society for quickly delivered services will be satisfied by the Next Generation Network (NGN) architecture, which includes IP Multimedia Subsystem (IMS) elements. To guarantee Quality of Service (QoS), proper design and dimensioning of NGN is absolutely necessary, for which appropriate models have to be proposed. As the NGN architecture is very complicated,...
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Call processing performance in multidomain IMS/NGN architecture
PublicationThe Next Generation Network (NGN) architecture, which bases on the IP Multimedia Subsystem (IMS) concept, is a proposition of a telecommunication network dedicated to the needs of the modern information society. The main goal of NGN is to provide Quality of Service (QoS), for which proper network design and dimensioning are necessary. This also requires appropriate traffic models, which should be efficient and not excessively complicated...
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Simulation model for assessment of IMS-based NGN call processing performance
PublicationIn current telecommunications it is assumed that demands of information society for quickly delivered services will be satisfied by Next Generation Network (NGN) architecture, which includes IP Multimedia Subsystem (IMS) elements. To guarantee Quality of Service (QoS), proper design and dimensioning of NGN is absolutely necessary, for which appropriate models have to be proposed. As NGN architecture is very complicated, the most...
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Overview of Metamaterials-Integrated Antennas for Beam Manipulation Applications: The Two Decades of Progress
PublicationMetamaterials (MMs) are synthetic composite structures with superior properties not found in naturally occurring materials. MMs have gained massive attention over the last two decades because of their extraordinary properties, such as negative permittivity and permeability. These materials enable many applications in communication subsystems, especially in the field of antenna design, to enhance gain, bandwidth, and efficiency,...
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Eksploatacyjne obciążenia śrub napędowych pogłębiarek różnych typów w podstawowych stanach ich eksploatacji = Operational loads of propellers of different dredgers types in main service states
PublicationArtykuł przedstawia wyniki badań eksploatacyjnych dotyczących jednego z najważniejszych odbiorników energii mechanicznej na pogłębiarkach: śrub napędowych. Badania eksploatacyjne obejmowały pomiary parametrów charakteryzujących obciążenia śrub napędowych pogłębiarek w dwóch podstawowych stanach ich eksploatacji: roboty pogłębiarskie i pływanie swobodne. Przedstawione w pracy wyniki obejmują 10 pogłębiarek (8 pogłębiarek ssących...
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Smart Services supporting Drivers in Effective Cars Parking
PublicationThe paper shows how to design and implement intelligent, service oriented systems for management of free places in distributed car parks. The idea of SOA technology is widely used. It is assumed that a state of every car park is automatically determined by a special electronic infrastructure including IoT solutions. The information received from such an infrastructure is sent to the main management system, which processes it and,...
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Innovative Web-Based Geographic Information System for Municipal Areas and Coastal Zone Security and Threat Monitoring Using EO Satellite Data
PublicationThe paper presents a novel design of a Web-based Safe City & Coastal Zone GIS (SCCZ-GIS). The system integrates data acquired from different remote sensing and geospatial data sources for the purpose monitoring the security of the coastal zone, its inhabitants and Critical Infrastructure. The system utilises several innovative technologies and solutions, and is capable of direct co-operation with different remote sensing data sources...
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Factors of successful client co-production in knowledge-intensive business services
PublicationPurpose This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Design/methodology/approach The paper is based on an in-depth...
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AFM-assisted investigation of conformal coatings in electronics
PublicationPurpose – This paper aims to presents a new method of investigation of local properties of conformal coatings utilized in microelectronics. Design/methodology/approach – It is based on atomic force microscopy (AFM) technique supplemented with the ability of local electrical measurements, which apart from topography acquisition allows recording of local impedance spectra, impedance imaging and dc current mapping. Potentialities...
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The effects of relational and psychological capital on work engagement: the mediation of learning goal orientation
PublicationPurpose – This paper proposes a research model in which learning goal orientation (LGO) mediates the impacts of relational capital and psychological capital (PsyCap) on work engagement. Design/methodology/approach – Data obtained from 475 managers and employees in the manufacturing and service industries in Poland were utilized to assess the linkages given above. Common method variance was controlled by the unmeasured latent method...
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Wybrane elementy projektowania budynków wielofunkcyjnych stanowiących miejskie centra logistyczne
PublicationCelem artykułu jest przedstawienie wybranych aspektów dotyczących projektowania budynków wielofunkcyjnych stanowiących miejskie centra logistyczne. Centrum logistyczne lokalizowane w obszarze zurbanizowanym jest formalnie obiektem, który ma na celu zaspokojenie wielu potrzeb funkcjonalnych względem potencjalnych użytkowników. Miejskie centrum logistyczne stanowi swego rodzaju system, którego podstawą jest sprawna obsługa procesów...