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Doświadczenie jako wartość dla klienta
PublicationMarketing doświadczeń opiera się na przekonaniu, że oprócz produktu i usługi konieczne jest wyodrębnienie dodatkowej wartości, jaką jest niepowtarzalne doświadczenie, spełniające racjonalne i emocjonalne oczekiwania nabywcy. Autorka opisuje rolę doświadczeń w kształtowaniu postaw konsumenckich oraz budowaniu satysfakcji i lojalności klienta. Omawia również zasady służące projektowaniu pozytywnych doświadczeń zakupowych.
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Professional activity, gender and disease-related emotions: The impact on parents' experiences in caring for children with phenylketonuria
PublicationIntroduction: Clinical management of rare diseases often fails to acknowledge the challenges faced by caregivers.Whilst management of phenylketonuria (PKU) may not be considered as dire as other conditions, most studiesprimarily concentrate on clinical issues, dietary adherence, or the quality of life of the PKU patients, leavingcaregivers in the background. The aim of the study was to evaluate the psychosocial...
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Methodology of entrepreneurship teaching in tertiary education - experiences of the Faculty of Economics and Management on the Gdansk University of Technology
PublicationThe purpose of the chapter is an overview of the available methods and techniques of teaching entrepreneurship at the academic level, as well as the presentation of the methodology of the work with students within the framework of the Entrepreneurship course at the Faculty of Management and Economics of the Gdańsk University of Technology.
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Social media as an opportunity or a blind alley in social communication and forest education? – Experiences from Poland
PublicationThe article characterizes the experiences, problems, and prospects for the development of forest education on social media, which in Poland has been carried out by the Państwowe Gospodarstwo Leśne Lasy Państwowe (National Forest Holding ‘State...
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How Good Is My Project? Experiences from Projecting Software Quality Using a Reference Set
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The Indirect Relationship Between Spiritual Experiences and Subjective Wellbeing Through Hope? A Sample of Chilean Students
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Professional activity, gender and disease-related emotions: The impact on parents' experiences in caring for children with phenylketonuria
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Connected early-career experiences of equality in academia during the pandemic and beyond: Our liminal journey
PublicationIn this paper, we draw on our subjective experiences as two female early-career academics during the global COVID-19 pandemic. While we acknowledge that the pandemic had negative implications for many female scholars due to compulsory telework or increased family responsibilities, we also want to shed light on the empowering experiences shaped by collegial support that became an important part of our pandemic story. We build on...
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Decisional experiance: a new approach to intelligent knowledge representation
PublicationOmowiono nowe podejscie do reprezentacji wiedzy oparte na modelowaniu i formalizacji doswiadczen decyzyjnych
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Impact of Usability Website Attributes on Users’ Trust, Satisfaction and Loyalty
PublicationThis paper presents the results of an experimental study aimed at identifying possible relationships among website usability characteristics, consumer satisfaction, trust and loyalty. These factors regard not only customer satisfaction in a transactional sense, but in the long term they may affect e-customer behavior, opinions, recommendations and attitudes toward using on-line services in general. The study was performed with...
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Badania doświadczenia użytkownika (User Experience) w projektowaniu interakcji użytkownik-system
PublicationArtykuł omawia coraz częściej używany termin "doświadczenie użytkownika" (ang. User Experience - UX) oraz je-go znaczenie dla emocjonalnych aspektów satysfakcji użytkownika produktów informatycznych i usług on-line. Dokona-no przeglądu czterech głównych podejść badawczych stosowanych obecnie w odniesieniu do tematyki UX: projektowa-nie interakcji, e-marketing, pomiary psychofizjologiczne i współprojektowanie usług. Przedyskutowano...
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Evaluation of the Implementation of Hospital Antibiotic Policy in Oncosurgery Ward: A Six-Year Experience
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A Single-Center Experience of Renal Transplantation in Elderly Patients: A Paired-Kidney Analysis
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<p>Experience of Patients with Obesity in Contacts with Medical Professionals [Response to Letter]</p>
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Smart experience engineering to support collaborative design problems based on constraints modelling
PublicationEngineering design is a knowledge intensive process. Experts' experiences from different product life-cycle stages play a key role in problem solving during design decision making by linking up knowledge to find better solutions for a specific design problem. Different approaches have been used to support Collaborative and Concurrent Product Design, such as Constraint Satisfaction Problem (CSP) modelling. Additionally, due to the...
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Phase change thermal energy storage – the experience of the materials preparation for the specific applications.
PublicationThermal energy storage and temperature stabilization is very important in many engineering applications. There are three kinds of thermal energy storage: sensible heat, latent heat and reversible chemical reaction heat. Phase change materials (PCM) absorb, store and release large amounts of energy in the form of latent heat, at constant temperature, called the transition temperature. Many innovative applications could be found...
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Implementing Virtual Engineering Objects (VEO) with the Set of Experience Knowledge Structure (SOEKS)
PublicationThis paper illustrates the idea of Virtual Engineering Object (VEO) powered by Set of Experience Knowledge Structure (SOEKS) and Decisional DNA (DDNA). A VEO is the knowledge representation of an engineering object, having embodiment of all its associated knowledge and experience within it. Moreover, VEO is a specialization of Cyber-Physical System (CPS) in terms of that its extension in knowledge gathering and reuse, whereas CPS...
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The role of case studies and management experience in the education and personal developement of IT project managers
PublicationThe purpose of this article is to indicate the need for project management experience and knowledge in order to improve the competence of IT project managers. In the first part of the article there is shown the impact of experience on the development of project management skills. Also the need for having historical data about the projects - in order to make better project decisions - is shown in the article.In the following parts...
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Experience with instantiating an automated testing process in the context of incremental and evolutionary software development
PublicationThe purpose of this article is to present experiences from testing a complex AJAX-based Internet-system which is under development for more than five years. The development process follows incremental and evolutionary lifecycle model and the system is delivered in subsequent releases. Delivering a new release involves both, the new tests (related to the new and/or modified functionalities) and the regression tests (after their...
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Decisional DNA with embedded Relief-F linear regression for knowledge and experience management
PublicationOmowiono zastowania Decyzyjnego DNA, regresji liniowej oraz funkcji RELIEF-F w procesach formalnego modelowania i wspomagania zarzadzania wiedza oraz zarzadzania doswiadczeniem.
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User experience and user interface (UX/UI) design of Greencoin mobile application.
PublicationThe aim of the Greencoin mobile application is to encourage its users to change their behavior and to act pro-ecologically. The pilot version of the application will operate within the city of Gdańsk. To keep the app’s user base as large as possible, the graphical user interface should be attractive to the broadest possible audience, and the application itself should be easy and fun to use. This work is a continuation of studies...
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Improving listeners' experience for movie playback through enhancing dialogue clarity in soundtracks
PublicationThis paper presents a method for improving users' quality of experience through processing of movie soundtracks. The dialogue clarity enhancement algorithms were introduced for detecting dialogue in movie soundtrack mixes and then for amplifying the dialogue components. The front channel signals (left, right, center) are analyzed in the frequency domain. The selected partials in the center channel signal, which yield high disparity...
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Phase Change Thermal Energy Storage – The Experience of the Materials Preparation for the Specific Applications.
PublicationThermal energy storage and temperature stabilization is very important in many engineering applications. There are three kinds of thermal energy storage: sensible heat storage, latent heat storage and reversible chemical reaction heat storage. Phase change materials (PCM) absorb, store and release large amounts of energy in the form of latent heat, at constant temperature, called the transition temperature. The amount of heat...
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Wisdom from Experience Paradox: Organizational Learning, Mistakes, Hierarchy and Maturity Issues
PublicationOrganizations often perceive mistakes as negligence and low-performance indicators, yet they can be a precious learning resource. However, organizations cannot learn from mistakes if they have not accepted them. This study aimed to explore how organizational hierarchy and maturity levels influence the relationship between mistakes acceptance and the ability to change. A sample composed of 380 Polish employees working in knowledge-driven...
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Rural domestic wastewater treatment in Norway and Poland: experiences, cooperation and concepts on the improvement of constructed wetland technology
PublicationThis article describes Norwegian and Polish experiences concerning domestic wastewatertreatment obtained during nearly 20 years of operation for constructed wetland (CW) systemsin rural areas and scattered settlements. The Norwegian CW systems revealed a highperformance with respect to the removal of organic matter, biogenic elements and faecalindicator bacteria. The performance of the Polish CW systems was unstable, and varied...
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Experiences of people with dementia and informal caregivers with post‐diagnostic support: Data from the international COGNISANCE study
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The application of checklists in the field of complex operation based on the operating experiences of a liquefied petroleum gas handling simulator.
PublicationOmówiono pojęcie list sprawdzających (z ang. checklists). Podano charakterystykę techniczną symulatora operacji ładunkowych gazowca typu LPG znajdującego się w laboratorium Katedry Siłowni Okrętowych Akademii Morskiej w Gdyni wraz z jego możliwościami dydaktycznymi. Przedstawiono zasady tworzenia list sprawdzających czynności obsługowe wraz z przykładem takiej listy.
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Artificial Neural Network in Forecasting the Churn Phenomena Among Costumers of IT and Power Supply Services
PublicationThis paper presents an attempt to use an artificial neural network to investigate the churn phenomenon among the customers of a telecommunications operator. An attempt was made to create a data model based on the customer lifetime value (CLV) rather than on activity alone. A multilayered artificial neural network was used for the experiments. The results yielded a 99% successful identification rate for customers in no danger of...
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Selecting a transport and forwarding company for meeting a customer’s needs when organizing international road cargo transportation
PublicationThe object of this study is the process of planning the work of a manufacturing enterprise that needs transport and forwarding services when exporting goods to counterparties in different countries of the world. The problem being solved is predetermined by the need to devise recommendations for choosing a transport and forwarding company when serving an individual customer, based on its individual needs and conditions of cooperation. A...
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Knowledge Exchange Between KIBS Firms and Their Clients: Case Study Analysis
PublicationPurpose: This paper aims to analyse knowledge exchange between KIBS firms and their clients, and their potential determinants (e.g. client’s education, type of the service offered, channel of the knowledge exchange, and willingness of the customer to accept the knowledge). The paper is based on a literature analysis and a case study research, examining 5 KIBS firms located in the Pomeranian region in Poland. Methodology: On the...
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Possibility of increasing precipitation water retention in agglomerations based on example from Warsaw experience.
PublicationHydrologia miejska, problem retencji wody w warun kach aglomeracji. Zagrożenia wynikające z kontynuacji tradycyjnego kanalizowania. Problemy warszawskie, strategia polityki w zakresie zagospodarowania wód opadowych, pozytywne i negatywne doświadczenia. Szczególne znaczenie Potoku Służewieckiego (zlewnia rzeki Wilanówki). Przyjmowane rozwiązania, w tym zbiorniki rurowe (GRP).
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Gaze-tracking based audio-visual correlation analysis employing quality of experience methodology
PublicationThis paper investigates a new approach to audio-visual correlation assessment based on the gaze-tracking system developed at the Multimedia Systems Department (MSD) of Gdansk University of Technology (GUT). The gaze-tracking methodology, having roots in Human-Computer Interaction borrows the relevance feedback through gaze-tracking and applies it to the new area of interests, which is Quality of Experience. Results of subjective...
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General anaesthesia or sedation for percutaneous aortic valve implantation? The questionnaire results and authors’ experience
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ONLINE DISTRIBUTION OF INSURANCE OF CIVIL LIABILITY OF OWNERS OF VEHICLES, THE EXPERIENCE OF POLAND, OPPORTUNITIES OF UKRAINE
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Glucose metabolism disorders in patients with non-functioning adrenal adenomas — single-centre experience
PublicationIntroduction: The presence of glucose metabolism disorders and their possible correlation with degree of cortisol secretion were evaluated in patients with non-functioning adrenal incidentalomas (NFAIs). Material and methods: The study group consisted of 131 patients with hormonally inactive adrenal incidentalomas....
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Maintenance Interval Adjustment Based on the Experience, Case Study of Marine Air Compressor System
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Set of Experience Knowledge Structure (SOEKS) and Decisional DNA (DDNA): Past, Present and Future
PublicationThis article reviews research work on set of experience knowledge structure (SOEKS)-decisional DNA (DDNA) done in the past, ongoing, and planned for the future. Firstly, the concept of the knowledge representation technique of SOEKS-DDNA is discussed, and then an attempt is made to organize the past research related with it in chronological order. This work focuses on the review on SOEKS-DDNA, its application in different domains,...
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Do online reviews reveal mobile application usability and user experience? The case of WhatsApp
PublicationThe variety of hardware devices and the diversity of their users imposes new requirements and expectations on designers and developers of mobile applications (apps). While the Internet has enabled new forms of communication platform, online stores provide the ability to review apps. These informal online app reviews have become a viral form of electronic wordof-mouth (eWOM), covering a plethora of issues. In our study, we set ourselves...
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Experience based knowledge representation for Internet of Things and Cyber Physical Systems with case studies
PublicationCyber Physical Systems and Internet of Things have grown significant attention from industry and academia during the past decade. The main reason behind this interest is the capabilities of such technologies to revolutionize human life since they appear as seamlessly integrating classical networks, networked objects and people to create more efficient environments. However, enhancing these technologies with intelligent skills becomes...
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Virtual Engineering Object (VEO): Toward Experience-Based Design and Manufacturing for Industry 4.0
PublicationIn this article we propose the concept, its framework, and implementation methodology for Virtual Engineering Objects (VEO). A VEO is the knowledge representation of an engineering object that embodies its associated knowledge and experience. A VEO is capable of adding, storing, improving, and sharing knowledge through experience. Moreover, it is demonstrated that VEO is a specialization of a Cyber-Physical System (CPS). In this...
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Set of Experience and Decisional DNA: Toward Brains for Cyber-physical Systems and Industry of the Future
PublicationThe concept of Decisional DNA is decade old. This article introduces the initial idea of Set of Experience Knowledge Structure, its advancement into Decisional DNA, and its potential for real life applications in divers domains. The most current and future research steps into Industry 4.0 are also presented and discussed
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Smart Innovation Engineering (SIE): Experience-Based Product Innovation System for Industry 4.0
PublicationThis paper presents a semi-automatic system capable of facilitating product innovation process. This system, known as Smart Innovation Engineering (SIE) system, helps in decision-making by using the explicit knowledge of formal decision events. The SIE system carries the promise to support the innovation processes of manufactured products in a quick and efficient way. It stores and reuses the past decisional events or sets of experiences...
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Research, theories and practical experience of therapeutic landscapes as a tool for urban open space design
PublicationThis paper reviews the research on therapeutic landscapes and discusses the design of urban parks and open green space. Firstly, the most relevant research on therapeutic landscapes is reviewed. Secondly, the practical experience of healing and therapeutic gardens is discussed. Finally, the conclusions leading to future use of therapeutic landscape concept in urban open space design are presented.
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A 5-Year Experience with Laparoscopic Adjustable Gastric Banding—Focus on Outcomes, Complications, and Their Management
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New implementation of data standards for AI research in precision oncology. Experience from EuCanImage
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Polish Lymphoma Research Group Experience With Bexarotene in the Treatment of Cutaneous T-Cell Lymphoma
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Virtual reality as a tool for development and simulation. Research projects and experience of the Gdańsk University of Technology
PublicationBy supporting the human imagination, virtual reality technology can be applied in almost every human activity. This is evidenced by the cooperation of the Immersive 3D Visualization Lab with specialists representing such different professions from architects and artists, astronomers and chemists, through historians and museologists, criminologists and military educators, mechanical and ship engineers, up to physicians and psychologists....
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Do clusters help companies to "go green"? Experience of Polish National Key Clusters
PublicationThis study aims to explore cluster activity in the field of green transformation, taking into account the green, low-carbon and circular economy. Our intention was to identify the main green practices used by cluster organizations, which we showed through the lens of the attributes of both the cluster and the cluster organization. Through our study, we sought to answer the question: what is the role of cluster organizations in...
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Commercial function as a treat to the monument - 25 years of experience in the commercialization of monuments in Gdansk, Poland
PublicationThe principles of the market economy adopted in Poland in the nineties have significantly touched the resources of immovable monuments. As a result, monuments have become a product of culture subject to the rules of the free market; and state ownership, patronage and decision-making practice has now been replaced by private interest. Practical monument use has also changed with the shift in ownership of objects after privatization...
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Comparing Apples and Oranges: A Mobile User Experience Study of iOS and Android Consumer Devices
PublicationWith the rapid development of wireless networks and the spread of broadband access around the world, the number of active mobile user devices continues to grow. Each year more and more terminals are released on the market, with the smartphone being the most popular among them. They include low-end, mid-range, and of course high-end devices, with top hardware specifications. They do vary in build quality, utilized type of material,...