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Search results for: Maturity of quality management
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The Maturity Level of Quality Management and Medical Service Improvement by Wielkopolska District Hospitals
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Redefining quality and organizational maturity in 21st century
PublicationThe article presents new tendencies in quality management approach in the opinion of the one of the best known European quality expert Professor John Oakland
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Lean Quality Management
PublicationPostrzeganie przedsiębiorstwa przez pryzmat zachodzących w nim procesów powoduje powstanie dynamicznego obrazu zmian zachodzących w firmie. W wyniku takiego spojrzenia obserwator wykracza poza funkcjonalny układ struktur uzyskując możliwość pełniejszej weryfikacji skuteczności licznych, powiązanych ze sobą działań przedsiębiorstwa i podejmowania decyzji o ich doskonaleniu. Kierunki tego doskonalenia to takie budowanie sekwencji...
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Hybrid Approach in Project Management - Mixing Capability Maturity Model Integration with Agile Practices
PublicationThis paper introduces an idea of hybrid approach in managing software development projects. The main goal of this research is to prove that it is possible to design consistent method for managing software development projects which is based on different corporate standards and methods. Authors also want to show that this new hybrid approach is beneficial for IT organization, triggers synergy effects and brings software development...
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Quality Assurance of Educational Processes as the Foundation of the Quality Management System in Gdansk University of Technology
PublicationThe paper presents a model of quality management system (QMS) developed by the author in Gdansk University of Technology (GUT). The core of the model is internal quality assurance system of educational processes based on the ENQA guidelines. Next described in the paper steps of GUT QMS development are the implementation of one of the normative QMS models (e.g. ISO 9001, ISO/IEC 17025) in selected organizational units of GUT and...
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Quality Assurance of Educational Processes as the Foundation of the Quality Management System in Gdansk University of Technology
PublicationW opracowaniu przedstawiono rozwojowy model systemu zarządzania jakością w dużej uczelni technicznej. Punktem wyjścia dla tego projektowania tego modelu jest wewnętrzny system zapewnienia jakości kształcenia oparty na wytycznych ENQA a kluczowym czynnikiem wspierającym systemowo prowadzone zarządzanie wiedzą oraz samoocena.
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Quality system documentation of smes in process management framework
PublicationThe article presents elements of original methodology of process-oriented quality management system implementation to be applied in small organizations. The primary objective of the paper is to show process based documentation structure of a quality system and simple method of processes control description. Thus, guidelines for preparation of quality system documentation in process management framework, related research results...
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Process management methodology for quality systems of small organizations
PublicationW artykule przedstawiono najważniejsze elementy metodyki wdrażania zorientowanych procesowo systemów zarządzania jakością wg normy ISO 9001. Zaprezentowano przykład struktury procesów systemu jakości oraz prosta metodę opisu procesów (przewodnik procesu). Omówiono założenia metodyki oraz wybrane sposoby nadzorowania procesów. W podsumowaniu wskazano korzyści płynące ze stosowania metody w małych organizacjach.
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Are raw materials or composting conditions and time that most influence the maturity and/or quality of composts? Comparison of obtained composts on soil properties
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Urban Vegetation in Air Quality Management: A Review and Policy Framework
PublicationRecent episodes of high air pollution concentration levels in many Polish cities indicate the urgent need for policy change and for the integration of various aspects of urban development into a common platform for local air quality management. In this article, the focus was placed on the prospects of improving urban air quality through proper design and protection of vegetation systems within local spatial planning strategies....
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Measuring the immeasurable: system usability, user satisfaction, and quality management.
PublicationZmierzyć niemierzalne: funkcjonalność systemu, satysfakcja użytkownika a zarządzanie jakością.W artykule przedyskutowano możliwości opracowania nowego podejścia badawczego łączącego badania funkcjonalności, badania konsumenckie oraz wybrane techniki zarządzania jakością. Perspektywa badań konsumenckich jest postrzegana jako szczególnie obiecująca w kontekście rozwijającego się rynku produktów interaktywnych oraz dalszego rozwoju...
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Quality and environmental management systems in polish shipbuilding industry - methods of implementation
PublicationW pracy przedstawiono metodę wdrażania systemu zarządzania jakością i środowiskiem, którą wykorzystano przy realizacji projektu BALTECOLOGICALSHIP. Metoda oparta była o wzory i doświadczenia szwedzkie. Rezultatem było wykonanie przeglądu środowiskowego w 50 organizacjach z obszaru przemysłu stoczniowego oraz wdrożenie w 13 firmach systemu zarządzania jakością i środowiskiem. Praca zawiera również wskazanie barier we wdrażaniu obu...
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The risk assessment of adverse events of nursing activities as the element of quality management in healhcare
PublicationThe purpose of the paper is to present MedCARVER+Shock method and Pareto analysis and its usability for the risk assessment of adverse events of nursing activities. 888 activities carried out by all 190 nurses working at the District Hospital X located in Poland were taken into account. During the research the qualitative approach was used. As the result sixteen groups of nursing activities causing the highest risk of adverse events...
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Developing the Urban Blue-Green Infrastructure as a Tool for Urban Air Quality Management
PublicationUrban structure is an important factor that shapes the process of urban ventilation and pollution dispersion. With proper planning of the urban spatial layout, city breathability can be effectively regulated, contributing to urban air quality improvement. This paper investigates the development and current management of urban systems of green and open spaces in four Polish cities: Gda ´nsk, Warsaw, Pozna ´n and Wrocław, with a...
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The quality management in precast concrete production and delivery processes supported by association analysis
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Stakeholders Satisfaction Index as an Important Factor of Improving Quality Management Systems of Universities in Poland
PublicationThe following article analyses the role of stakeholders in selected methods of assessing the quality of educational services of universities and discusses quality management systems according to Common Assessment Framework for education. Furthermore, it presents the example of method of stakeholder satisfaction measurement called Stakeholders Satisfaction Index (SSI) which is an original proposal of an aggregate measure of satisfaction...
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Dilemmas associated with the implementation of quality management systems in Polish smaller health care units
PublicationThe article presents the considerations and recommendations for the implementation of the process-oriented quality management systems (QMS) in small health care units. As an example, the unit providing services for children with disabilities (therapy and rehabilitation) localized in northern part of Poland have been selected. The essential elements of the implementation of the quality system, taking into account the objectives...
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The Potential of Improving Air Quality by Urban Mobility Management: Policy Guidelines and a Case Study
PublicationThere is a growing recognition among planners and policy makers that proper transformation of urban mobility systems is crucial to the reduction of air pollution emission. The main objective of the work was to review the current urban mobility strategies in the city of Gdańsk, Poland in terms of their potential for the improvement of urban air quality. Firstly, general policy guidelines for mobility systems were formulated based...
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Conception of Interactive Information and Decision Support System for Urban and Industrial Air Quality Management: Extension
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Stakeholders Satisfaction Index as an Important Factor of Improving Quality Management Systems of Universities in Poland Stakeholders Satisfaction
PublicationThe following article analyses selected methods of assessing the quality of educational services of universities and discusses the role of stakeholders in, required by law, quality assurance and quality management systems according to Common Assessment Framework for education. Furthermore, it presents the Stakeholders Satisfaction Index (SSI) which is an original proposal of an aggregate measure of satisfaction perceived by stakeholders....
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<title>Data quality management system (DQMS) for BAC detector in the ZEUS experiment at the HERA accelerator</title>
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Interactive information and decision support system for urban and industrial air quality management based on multi-agent system
PublicationThis article presents conception of interactive information and decision support system for urban and industrial air quality management. The emphasis of the project is on real-time analysis and multi-media information, and the support of distributed and mobile clients through the Internet. The approach integrates meteorological data and forecasts, air quality and emission monitoring, dynamic 3D simulation modelling and forecasting,...
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Spatial aspects of urban air quality management: Estimating the impact of micro-scale urban form on pollution dispersion
PublicationUrban planning and design solutions affect urban ventilation conditions, thus mitigating the effects of atmospheric pollution. However, these findings are not being implemented in the planning practice to a sufficient extent, partly due to the lack of specific guidelines. Moreover, many urban air quality monitoring (AQM) sites have low represnentativeness and thus do not provide comprehensive data for effective urban air pollution control...
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A framework for Air Quality Management Zones - Useful GIS-based tool for urban planning: Case studies in Antwerp and Gdańsk
PublicationThere is a growing recognition of the importance of proper urban design in the improvement of air flow and pollution dispersion and in reducing human exposure to air pollution. However, a limited number of studies have been published so far focusing on the development of standard procedures which could be applied by urban planners to effectively evaluate urban conditions with respect to air quality. To fill this gap, a new approach...
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Integrating modelling, simulation and data management tools to create a planning support system for the improvement of air quality by urban planning solutions
PublicationThe urbanization pressure requires urban planners, designers, and policy makers to be more responsive to the challenges related to improving the quality of the urban environment and the living conditions of the inhabitants. One of the many environmental issues that need to be taken into account is urban air pollution. As the process of urban ventilation and air pollution dis-persion is significantly affected by the urban layout,...
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Results from a collective bound case studies analysis of researched Pol‐ ish metropolises for inspecting information management regarding air quality in light of information ecology
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High-quality academic teachers in business school. The case of The University of Gdańsk, Poland
PublicationThe Bologna process, the increasing number of higher education institutions, the mass education and the demographic problems make the quality of education and quality of the academic teachers a subject of wide public debate and concern. The aim of the paper is to identify the most preferred characteristics of a teacher working at a business school. The research problem was: What should a high-quality business school academic teacher...
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Improvement of Task Management with Process Models in Small and Medium Software Companies
PublicationSmall and medium software companies exhibit many special features that give reason for a dedicated approach to process improvement. They often cannot afford implementing maturity models or quality standards both in terms of time and money. Instead, they expect simpler solutions that can allow to run projects in more systematic and repeatable way, increase quality and knowledge management. In this paper, we present a method focused...
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The Use of an Ontotrigger for Designing the Ontology of a Model Maturity Capsule
PublicationThe aim of this work is to give the definition and present the possibility of applying (introduced and defined here) ontotriggers to design the ontology of a maturity capsule used in the assessment of IT projects. The complexity of designing ontology processes raises the question of whether there is a need for designing ontologies in a situation where it is possible to map them. The work is divided into four main parts. The first...
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Model of a Maturity Capsule in Managing IT Projects
PublicationThe main purpose of this article is to present a report on the development of a model of information technology management (MITM). This model is an answer to the need to support decision making in the selection of methods and information technologies. This article presents a multisequential model (MSM) of technology selection and a model for initial processing procedures (IPP) necessary for the MITM model. The presentation of the...
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Project Team Management Supported by an Agent-Based Model
PublicationThis work is a continuation of a series of works about research into the use of multi-agent systems to support IT project management. Previous studies have shown the possibility of using a multi-agent in order to optimize management decisions concerning the selection of methods for project implementation. It was noted that the project manager's decisions are influenced by three fundamental parameters: the entropy of the project,...
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Współczesne metody zapewniania jakości oprogramowania. Od klasyki do zwinności
PublicationKsiążka opisuje problematykę jakości w kontekście metod wytwarzania oprogramowania. Składa się z 22 rozdziałów podzielonych na 6 części: Znaczenie jakości oprogramowania, Podstawowe pojęcia i problemy jakości, Jakość w ujęciu klasycznym, Pomiary jakości, Dokumentacja i normy jakości procesu, Jakość w podejściu zwinnym. Zebrany materiał pokazuje ewolucję podejścia do jakości w klasycznych metodykach wytwarzania (od modelu kaskadowego...
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Assessment of the Small Enterprise’s Maturity to Improvement Projects Based on the Lean Six Sigma Concept
PublicationThis paper explores the methodology to assess the maturity of small enterprise of building masonry sector to implement integrated approach of Lean Six Sigma. For this purpose survey data from senior managers were used. Quantitative method of the case organization’s needs and capabilities in the scope of Lean Six Sigma project implementation was applied. The value of maturity indicator for Lean Six Sigma projects dedicated to the...
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Simulation of the IT Service and Project Management Environment
PublicationThe authors of this paper present a simulation of the socio-technical system in which teams of students – regarded as low-maturity organizations – were given a task to utilize the (relatively) mature technologies that support IT project and service management. The experiment consisted of the following phases: teams formation, introduction to technologies used during the simulation, performing a set of reactive and proactive service...
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JUST CULTURE MATURITY QUESTIONNAIRE VALIDATION IN A POLISH HOSPITAL
PublicationPurpose: (To present the results of the statistical validation of just culture maturity questionnaire (JCMQ), used to recognize the maturity level of JC among nurses in the hospital in Poland. Methodology: (The case study and 5-stage research with the use of a 5-point Likert scale questionnaire with 28 statements, distributed among nurses. The results were statistically processed with Statistica 13.1 software. Findings: We confirmed...
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Maturity curve for estimating the in-place strength of high performance concrete
PublicationThe paper presents the maturity curve for estimating the in-place early-age compressive strength of concrete. The development of appropriate maturity curve is a complex process. It is important to correctly determine the datum temperature and activation energy, which can be obtained in mortar tests. This paper describes an investigation of the accuracy of the maturity method to estimate the strength when different way to rate constant...
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The effect of environmental turbulence on cyber security risk management and organizational resilience
PublicationEven though there is a plethora of research on the role of environmental turbulence in organizational performance in general, little attention has been paid to the effect of environmental turbulence on cyber security risk management and further - organizational resilience. Drawing on the resource-based view and contingency theory, this study investigates how technological and market turbulence influence organizational cyber security...
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Maturity Mismatch in the Polish Banking System and its Impact on the Economy
PublicationIn the article maturity mismatch in the Polish banking system is estimated based on the publicly available data. Then the impact on the economy is discussed. Based on Polish central bank’s data it may be estimated that between 1996 and 2012 the maturity gap increased significantly – average residual maturity of assets exceeds 6 years in 2012 (less than 2 years in 1996), while that of liabilities remains below 1 year. The gap...
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Verification of agent system for it project management support
PublicationThis article is a continuation of article series telling about research about possibility of using agent system to information technology evaluation. Following article presents full conception of exploiting agent system and shows how it can support some managers works, especially in taking correct management method and information tool for project management. In this article the agent system that based on knowledge and can process...
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Advanced Modeling of Management Processes in Information Technology
PublicationThis book deals with the issues of modeling management processes of information technology and IT projects while its core is the model of information technology management and its component models (contextual, local) describing initial processing and the maturity capsule as well as a decision-making system represented by a multi-level sequential model of IT technology selection, which acquires a fuzzy rule-based implementation...
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Managing Quality Contests Based on Excellence Model at the Local Level. Selected Conditions and Problems – Case Study
PublicationThe aim of this article was to present characteristic phenomena accompanying competitions for quality awards based on the use of the organizational excellence models implemented at the regional level. Typical problems were identified, the understanding of which allows for a better use of the idea of excellence to raise the overall level of maturity of organizations aspiring to quality awards at every level. The results of self-assessment...
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Wisdom from Experience Paradox: Organizational Learning, Mistakes, Hierarchy and Maturity Issues
PublicationOrganizations often perceive mistakes as negligence and low-performance indicators, yet they can be a precious learning resource. However, organizations cannot learn from mistakes if they have not accepted them. This study aimed to explore how organizational hierarchy and maturity levels influence the relationship between mistakes acceptance and the ability to change. A sample composed of 380 Polish employees working in knowledge-driven...
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HOW TO ASSESS THE MATURITY OF SMALL AND MEDIUM-SIZED ENTERPRISES TO LEAN SIX SIGMA PROJECTS
PublicationThis article describes the considerations for the implementation of the Lean Six Sigma (LSS) methodology in small and medium-sized enterprises. Pilot research was conducted in Polish and French SMEs (nine Polish and nine French enterprises from the service and production sectors) referring to the context of the implementation and application of the Lean Six Sigma concept. The studies led to the identification of the motives, needs,...
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Networkig activities of general judiciary - from theory to practice
PublicationOver the last three decades, networks - as a field of research - have acquired a significant place among management sciences. Unfortunately, in the judiciary they have become a subject of more careful analyses only recently, which resulted in a large discrepancy of knowledge - both in theory and in its practical adaptation for the needs of the courts. In order to fill this cognitive gap, an attempt was made to identify levels of...
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Learning from Mistakes. A Study on Maturity and Adaptability to Change
PublicationLearning culture matters; company culture must support continuous improvement. Organizational learning is a process of identifying and modifying mistakes that result from interactions between co-workers. The article aims to explore the learning power via errors, using the level of organizational maturity as a moderator. Companies need to know how organizational maturity may moderate the adaptability to change via the acceptance...
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The culture of excellence and its dimensions in higher education
PublicationPurpose To recognize the existing state of knowledge on a culture of excellence (CoE) in higher education institutions (HEIs) and to define the CoE in HEI and the dimensions that make up that culture. A subsidiary goal is to propose a qualitative tool to measure CoE maturity. Design/methodology/approach The study was based on the qualitative method, the preferred reporting system of systematic reviews and meta-analysis (PRISMA)....
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Young shoots of red cabbage are a better source of selected nutrients and glucosinolates in comparison to the vegetable at full maturity
PublicationCruciferous vegetables are a valuable source of ingredients with health benefits. The most characteristic compounds of cruciferous vegetables with identified anticancer properties are glucosinolates. Young shoots and sprouts of red cabbage are becoming a popular fresh food rich in nutrients and bioactive compounds. The objective of this research was to determine, for the first time in a comprehensive approach, whether young shoots...
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Nowatorskie podejście do zarządzania jakością w branży morskiej na przykładzie stoczni Ostróda Yacht
PublicationArtykuł opisuje podejście procesowe funkcjonujące w jednej z największych polskich stoczni jachtowych Ostróda Yacht. Stocznia ta stanowi ilustrację – zakończonej z sukcesem – implementacji narzędzi Lean Production i stanowi przykład dla innych przedsiębiorstw w Polsce. Celem niniejszej publikacji jest ukazanie nowatorskiego podejścia do zarządzania jakością w stoczni jachtowej, które przyniosło korzyści zarówno z poziomu zarządzania...
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Kultura jakości, doskonałości i bezpieczeństwa w organizacji
PublicationKultura jakości, bezpieczeństwa oraz doskonałości to ważne, kategorie zasobów każdej organizacji, decydujące o jej niepowtarzalności. Kształtują one nie tylko tożsamość danej organizacji, ale także mają wpływ na jej zdolność do spełniania potrzeb różnych grup interesariuszy oraz na szeroko rozumianą reputację na rynku. Każda z tych kultur wyraża się poprzez swoiste założenia, normy, wartości oraz artefakty. Stanowią one fundament...
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The Rule-Based Model of Negentropy for Increasing the Energy Efficiency of the City’s Digital Transformation Processes into a Smart City
PublicationThe aim of the article is to build a rule-based model (RMFDN) for increasing the energy efficiency of Smart Cities’ digital transformation processes. The problem that arises during the implementation of digital transformation processes concerns the measures that should be assigned to estimate the duration of the digital transformation. Previous studies of digital transformation have been based on the analysis of design processes...