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Search results for: KNOWLEDGE-INTENSIVE BUSINESS SERVICES
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Implementation of Business Intelligence in an IT organization - the concept of an evaluation model
PublicationThis paper presents the issue of assessing the validity and effectiveness of implementing a Business Intelligence system in an IT Support Organization. This entity provides IT services to external clients involving, in particular, the storage and processing of large amounts of data. The vast amount of realized projects and also incidents reported in connection with those projects prevented effective decisions from being made without...
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Wyróżniki modelu biznesu przedsiębiorstwa inteligentnego
PublicationBurzliwa zmiana środowiska biznesowego wpływa na ludzi tak, że generują oczekiwania na wyroby i usługi zaspokajające ich dotychczasowe i nowe potrzeby w coraz większym stopniu. W ten sposób przed menedżerami powstają wciąż nowe, bardziej skomplikowane i wysublimowane wymagania. W takich uwarunkowaniach prowadzenia biznesu sukces osiąga to przedsiębiorstwo, które jest inteligentne. W takiej perspektywie celem badań było wyłonienie...
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A note on the applications of artificial intelligence in the hospitality industry: preliminary results of a survey
PublicationIntelligent technologies are widely implemented in different areas of modern society but specific approaches should be applied in services. Basic relationships refer to supporting customers and people responsible for services offering for these customers. The aim of the paper is to analyze and evaluate the state-of-the art of artificial intelligence (AI) applications in the hospitality industry. Our findings show that the major...
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Transforming a Traditional, Family-Run Car Dealership into a Digital-Era Modern Service Provider
PublicationThe automotive industry today faces multiple challenges. The automotive market is characterised by frequent changes and technological developments in comfort and safety of travel by all types of vehicles. The division between traditional and modern services is related to their susceptibility to technological progress. We should differentiate between two types of technology: technology used directly in vehicles and technology utilized...
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Dariusz Dąbrowski dr hab. inż.
PeopleDariusz Dąbrowski graduated from the Faculty of Shipbuilding at Gdańsk University of Technology and in 1987 began working at the university as an assistant in the Department of Shipbuilding Industry Organization within the then Institute of Organization and Design of Production Systems. In 1990, he went on a TEMPUS scholarship from the EU and spent 14 months at the University of Sheffield, where he participated in the Master of...
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Employment structure in business services centers broken down into supported process categories.
Open Research DataThe structure of business services provided in centers in Poland is highly diversified, however, the vast majority of entities provide services in several categories of business processes. IT activities and financial and accounting (F&A) services together generate slightly more than half of employment in the industry (51%). Customer Operations (14%)...
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The Indonesian economy in 2005: An analysis using the input-output approach
PublicationThis study aims to analyze the economic conditions of Indonesia in 2005. This study employs Input-Output (IO) analysis as an analysis instrument. The data of this study is the Indonesian IO table for 2005. Thus, the Indonesian economy is represented by Indonesian industrial sectors mentioned in the data. There are nine industries used in the present study, namely (1) agriculture, livestock, forestry, and fishery, (2) mining and...
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Monolithic vs. Microservice Architecture: A Performance and Scalability Evaluation
PublicationContext. Since its proclamation in 2012, microservices-based architecture has gained widespread popularity due to its advantages, such as improved availability, fault tolerance, and horizontal scalability, as well as greater software development agility. Motivation. Yet, refactoring a monolith to microservices by smaller businesses and expecting that the migration will bring benefits similar to those reported by top global companies,...
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Grażyna Musiatowicz-Podbiał dr
PeopleNotka biograficzna Ph.D. Grażyna Musiatowicz-Podbiał is employed as an Assistant Professor in the Department of Informatics in Management, Faculty of Management and Economics of the Technical University of Gdańsk. A graduate of the Faculty of Mathematics and Computer Science at the Nicolaus Copernicus University in Toruń and the Faculty of Economics of the University of Gdańsk. In 2005, she obtained a doctoral degree in economics...
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Entrepreneurship in Virtual Economy: the Case of Currency One SA
PublicationPurpose: The scientific purpose of the study is an attempted synthesis of interpretation of “the virtual economy” and “the virtual environment” in the Polish and foreign literature on the subject. The cognitive purpose thereof is to offer an identification and a qualitative analysis of the factors that determine the development of e-entrepreneurship using an example of business practice. Methodology: The theoretical basis of the...
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Generalized access control in hierarchical computer network
PublicationThe paper presents the design of the security layer for a distributed system located in the multizone hierarchical computer network. Depending on the zone from which a client’s request comes to the system and the type of the request, it will be either authorized or rejected. There is one common layer for the access to all the business services and interactions between them. Unlike the commonly used RBAC model, this system enforces...
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Female entrepreneurship in Kazakhstan
PublicationWomen constitute the majority of the Kazakh population and, even though they live almost 10 years longer than men on average, they are far less economically active. Less than half of the female population take up employment. Women’s wages are often as much as 30% lower than men’s. The subjective reasons for undertaking economic activity as mentioned by women included: independence from the husband, low earnings of the husband and...
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Framework Reuse - Heaven or Hell
PublicationObject-oriented frameworks have almost completely dominated the world of business applications. Frameworks are widely considered to be helpful and are designed to speed up creation of applications. However, when trying to apply a framework for a particular application, it often turns out that this is not as easy as it seemed at the beginning. It takes time to become familiar with the framework, with its concepts and the standard...
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Evaluation of a company’s image on social media using the Net Sentiment Rate
PublicationVast amounts of new types of data are constantly being created as a result of dynamic digitization in all areas of our lives. One of the most important and valuable categories for business is data from social networks such as Facebook. Feedback resulting from the sharing of thoughts and emotions, expressed in comments on various products and services, is becoming the key factor on which modern business is based. This feedback is...
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Remote Work Support Needs of Employees with Autism Spectrum Disorder in Poland: Perspectives of Individuals with Autism and Their Coworkers
PublicationBackground and Aims: With remote work becoming more common across industries, employees with autism may experience different work support needs from neurotypical peers. However, the specific remote work needs of this group of employees are underexplored in the literature. We aim to propose ways to assess workplace digital adaptation needs for individuals with autism and a framework for communicating these needs to employers. Methods:...
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Psychological inspirations in empirical software engineering.
PublicationSoftware development is people-intensive activity. Incorporation of human factors in empirical studies of software engineering can bring many benefits for both researchers and practitioners. Psychological inspirations can facilitate this task. In this paper, such incorporation is presented in the contexts of the objectives and problems in empirical studies, applicability of the results in the business context of software enterprise,...
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The EU enlargement and domestic employment
PublicationThe study focuses on the interactions between EU member states' labor markets (manufacturing and tradable business services) over the period 1995-2005. We use recently released detailed sector level employment statistics, considering the effects of trade integration on the creation of links between labor force in ''Old'' and ''New'' partners in the enlarged EU. Empirical estimations show that the domestic demand for labor in the...
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Multi-Criteria Knowledge-Based Recommender System for Decision Support in Complex Business Processes
PublicationIn this paper, we present a concept of a multi-criteria knowledge-based Recommender System (RS) designed to provide decision support in complex business process (BP) scenarios. The developed approach is based on the knowledge aspects of Stylistic Patterns, Business Sentiment and Decision-Making Logic extracted from the BP unstructured texts. This knowledge serves as an input for a multi-criteria RS algorithm. The output is prediction...
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Tacit Knowledge Sharing and Value Creation in the Network Economy: Socially Driven Evolution of Business
PublicationKey factors which affect competitive advantage in the network economy are innovation, relationships, cooperation, and knowledge. Sharing knowledge is not easy. Companies find it problematic. Presented studies show that the essence of the value creation today is not in sharing explicit but rather tacit knowledge, which is a source of creativity and innovation. Delivering value through knowledge does not only require efficient Transactive...
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Forecasting risks and challenges of digital innovations
PublicationForecasting and assessment of societal risks related to digital innovation systems and services is an urgent problem, because these solutions usually contain artificial intelligence algorithms which learn using data from the environment and modify their behaviour much beyond human control. Digital innovation solutions are increasingly deployed in transport, business and administrative domains, and therefore, if abused by a malicious...
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Open Source in Development: Enabling Business and Services
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Knowledge Sharing in the COVID-19 Era of Remote Teaching: What Can Academia Learn from Business?
PublicationPurpose: The aim of this paper is to investigate how universities may benefit from experiences of businesses that were also forced to use remote forms of business operations. Methodology: The paper uses in-depth interviews to explore the possibilities of knowledge sharing improvements at the university-level teaching, based on the experiences elicited in the business sector. The theoretical sampling was used to find informants...
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Upgrading low value-added activities in global value chains: a functional specialisation approach
PublicationThis paper aims to identify patterns of functional specialisation (FS) in global value chains (GVCs) and determinants of upgrading them for selected Central Eastern European (CEE) economies. By combing the World Input-Output Database with data on occupations, we reveal a new FS pattern among subgroups of CEEs. Poland and Slovakia have an unfavourable GVC position and specialise in low value-added fabrication function. In contrast,...
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Asking Data in a Controlled Way with Ask Data Anything NQL
PublicationWhile to collect data, it is necessary to store it, to understand its structure it is necessary to do data-mining. Business Intelligence (BI) enables us to make intelligent, data-driven decisions by the mean of a set of tools that allows the creation of a potentially unlimited number of machine-generated, data-driven reports, which are calculated by a machine as a response to queries specified by humans. Natural Query Languages...
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Center for Scientific and Technical Information - Library Services for Business and Science at Wroclaw University of Technology
PublicationWroclaw University of Technology is situated in Lower Silesia – the dynamically developing region of Poland. Focusing on adopting its own offer to the market needs had been selected as a strategy. Due to that, a synergy effect has been achieved with the development of segments strategic for the region. The University is strongly oriented to cooperation with the economy and industry. One of the key initiatives was establishment...
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Customer Engagement Consequences for Firms
PublicationPurpose: Customer engagement (CE) is a customers’ voluntary resource contribution to firms’ functions, and it goes beyond transactions during customers’ behavioral manifestations toward the brand or firm’s offerings or activities. The effective CE management requires to understand the potential CE effects, and leverage the potential benefit and threat of CE, however negative consequences or risks of CE have remained unexplored...
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Ontologies vs. Rules — Comparison of Methods of Knowledge Representation Based on the Example of IT Services Management
PublicationThis text provides a brief overview of selected structures aimed at knowledge representation in the form of ontologies based on description logic and aims at comparing them with their counterparts based on the rule-based approach. Due to the limitations on the length of the article, only elements associated with the representation of concepts could be shown, without including roles. The formalisms of the OWL language were used...
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Gender and Business Competences of Knowledge Workers in Poland
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Teaching management skills to software develop- ment teams through the lean start-up methodology
PublicationIn order for development teams to understand the impact of software development on value delivery it is important that all team members, including software engineers, possess adequate management skills which not always have been acquired during university education. The lean start-up methodology techniques enable new ventures to test hypothesis, gather customer feed- back and create a minimum viable product. The obtained information...
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Artificial Intelligence Technologies in Education: Benefits, Challenges and Strategies of Implementation
PublicationSince the education sector is associated with highly dynamic business environments which are controlled and maintained by information systems, recent technological advancements and the increasing pace of adopting artificial intelligence (AI) technologies constitute a need to identify and analyze the issues regarding their implementation in education sector. However, a study of the contemporary literature reveled that relatively...
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Adding knowledge management perspective to business process management
PublicationPrzestawiono koncepcje integracji technologii wspomagania zarządzania wiedzą z podejściem procesowym do zarządzania organizacją. Przedstawiono koncepcje integracji oraz jej zalety.
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Moral Knowledge Expert System : On the Borderline Between Business Ethics and New Technologies
PublicationAutorzy przedstawiają wstępną koncepcję zbudowania Internetowego Systemu Ekspertowego w dziedzinie wiedzy moralnej. Idea sprowadza się do zaaplikowania możliwości ogólnoświatowej sieci internetowej oraz koncepcji rozwijanych w ramach zarządzania wiedzą w odniesieniu do problemów moralnych występujących w życiu gospodarczym. System ten obejmuje: wiedzę ekspercką, akwizycję wiedzy o faktycznie dokonanych wyborach moralnych i ich...
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Knowledge organization - Nowy Sącz Business School National Louis University - Case Study
PublicationW opracowaniu przedstawiono ewolucję Wyższej Szkoły Biznesu National Louis University w kierunku organizacji wiedzy. Pokazo cechy wyrózniajace tej uczelni w zakresie procesu dydaktycznego, zarządzania, struktur organizacyjnych oraz działalności uczelni jako wszechnicy wiedzy. Omówiono projekt miasteczka mulimedialnego, który ma stanowić w niedalekiej przyszłości o sile relacji uczelni z regionem.
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Anna Maria Trzaskowska dr inż.
PeopleAnna Maria Trzaskowska has been employed as an Assistant Professor at the Faculty of Management and Economics at the Department of Informatics in Management since 2017. For over 2 years she was the Deputy Head of the Department. A member of the Board of the Pomeranian Branch of the Polish Information Processing Society. Current scientific interests fall within the areas of agile methods, lean management in higher education, digitization...
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Krzysztof Goczyła prof. dr hab. inż.
PeopleKrzysztof Goczyła, full professor of Gdańsk University of Technology, computer scientist, a specialist in software engineering, knowledge engineering and databases. He graduated from the Faculty of Electronics Technical University of Gdansk in 1976 with a degree in electronic engineering, specializing in automation. Since then he has been working at Gdańsk University of Technology. In 1982 he obtained a doctorate in computer science...
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Beata Krawczyk-Bryłka dr
PeoplePsycholog, doktor nauk humanistycznych w dziedzinie zarządzania, adiunkt w Katedrze przedsiębiorczości. 2018 - 2021: Kierownik projektu NCN: „Efektuacyjny model zespołu przedsiębiorczego. Jak działają przedsiębiorcze zespoły odnoszące sukces" od 2016: Quality Standards Lead filaru People management & personal development na studiach MBA Politechniki Gdańskiej 2008 – 2012: Prodziekan ds kształcenia Wzydziału Zarządzania i Ekonomii...
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Kamila Kokot-Kanikuła mgr
PeopleKamila Kokot-Kanikuła is a digital media senior librarian at Gdańsk University of Technology (GUT) Library. She works in Digital Archive and Multimedia Creation Department and her main areas of interests include early printed books, digital libraries, Open Access and Open Science. In the Pomeranian Digital Library (PDL) Project she is responsible for creating annual digital plans, transferring files on digital platform, and promoting...
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Wioleta Kucharska dr hab. inż.
PeopleWioleta Kucharska holds a position as an Associate Professor at the Faculty of Management and Economics of the Gdansk TECH, Gdansk University of Technology, Fahrenheit Universities Union, Poland. She authored 74 peer-reviewed studies published with Wiley, Springer, Taylor & Francis, Emerald, Elsevier, IGI Global, Routledge, and by members of international conferences committees. She reviews international journals (83 revisions...
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Piotr Krajewski dr
PeoplePiotr Krajewski is a librarian at the Library of Gdańsk University of Technology (GUT) and a PhD student at the Medical University of Gdańsk. His research interests focus on the standardization of the e-resources usage data and Open Access publishing, especially the role of institutional repositories in the development of the OA initiative and the phenomenon of “predatory publishers”. He works at Scientific and Technical Information...
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state aid for broadband infrastructure
Open Research DataThe dataset encompasses a choice of important legal acts, a list of selected bibliography, and a list of important individual sentences issued on the topic of state aid for building the infrastructure and rendering of broadband services during the period 2007-2013 and 2014-2020, as well as beyond, in the EU Member States. Thanks to that the reader gets...
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Katarzyna Tubielewicz dr
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Małgorzata Zięba dr hab. inż.
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Natalia Sokół dr inż.
PeopleBACKGROUND Master of Science in Light and Lighting (2008-2009/11) The UCL Bartlett School of Graduate Studies, Faculty of the Built Environment, London, UK, www.bartlett.ucl.ac.uk MA Degree in Interior Architecture (1999-2004), The Academy of Fine Arts, Poznan, Poland, www.uap.edu.pl MA Degree in Art Education (1997-2002), Academy of Fine Arts, Poznan, Poland, www.uap.edu.pl MAIN RESEARCH AREAS · ...
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Data from the survey on Gdańsk University of Technology graduates’ competencies assessment by entrepreneurs
Open Research DataThe dataset includes data from the survey on the Gdańsk University of Technology (GUT) graduates’ competencies assessment by entrepreneurs. The survey was conducted in 2017. The research sample included 102 respondents representing various firms from Pomeranian Voivodship. The study concerned i.a. assessment of GUT graduates' preparation for the requirements...
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The number of enterprises in Poland and EU countries (in thousands) in 2019
Open Research DataEnterprises from the SME sector constitute the majority of companies in Poland and in the European Union countries. However, the structure of domestic enterprises in terms of size and industry differs from the EU average. Taking into account the nature of the business in Poland, more companies operate in trade, and lower in services. However, it should...
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Tax support mechanisms for research and development projects in EU countries
Open Research DataOne of the important areas requiring special support from the state are activities in pro-innovative investments. Tax incentives allocated to research and development are used by practically all European Union countries. Their aim is to persuade entities conducting business activity to invest in the so-called new technologies - defined as the area of...
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International Colloquium on Data Sciences, Knowledge Discovery and Business Intelligence
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The Cultures of Knowledge Organizations: Knowledge, Learning, Collaboration (KLC)
PublicationThis book focuses on seeing, understanding, and learning to shape an organization’s essential cultures. The book is grounded on a fundamental assumption that every organization has a de facto culture. These “de facto cultures” appear at first glance to be serendipitous, vague, invisible, and unmanaged. An invisible and unrecognized de facto culture can undermine business goals and strategies and lead to business failures. The authors...
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Organizational IT Competency, Knowledge Workers and Knowledge Sharing
PublicationIT competency plays a vital role in knowledge management processes. Information technology affects an organization’s ability to store and recall knowledge that has been made explicit through codification, including different forms such as written documents, reports, presentations, patents, formulas, etc. This study aims to measure the influence of a company’s IT competency dimensions such as IT-knowledge,...
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Great Resignation and Quiet Quitting as Post-pandemic Dangers to Knowledge Management
PublicationPurpose: COVID-19 pandemic aftermaths include the emergence of new tendencies, such as the Quiet Quitting, and continuation of trends such as the Great Resignation, both of which have multiple knowledge-related impacts on individual, organizational and even national level. The aim of this paper is to show the mechanisms behind the Quiet Quitting and the Great Resignation from individual and organizational perspectives. Understanding...