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Search results for: Health service improvement
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Quality improvement in health care services
PublicationW niniejszym rozdziale zaprezentowano podstawowe formy doskonalenia jakości w usługach medycznych. Zaprezentowano kluczowe metody jakie mogą być stosowane przez zakłady opieki zdrowotnej, zarówno w tzw. "leczeniu zamkniętym" - szpitale, jak i "leczeniu otwartym" - przychodnie. Dokonano również analizy podejścia systemowego do doskonalenia jakości usług medycznych wiążącego się z reformami projakościowymi w ogólnonarodowych systemach...
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Smart Healthy Age-Friendly Environments (SHAFE) Bridging Innovation to Health Promotion and Health Service Provision
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The Maturity Level of Quality Management and Medical Service Improvement by Wielkopolska District Hospitals
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In-service measurement of the small wind turbine test stand for structural health monitoring
PublicationThis paper presents the research activity performed on a Small Wind Turbine (SWT) test stand. Commercially available turbine was modified towards incorporation of the sensors system for condition monitoring. Installed sensors measure angular shaft position, torque applied from the wind loads, vibration accelerations and last but not least rotational speed. All gathered data are then transferred and processed in Test.Lab by means...
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Medical Digital Library Services as an Improvement of the Teleconsultation System in the Regional Health Network
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The Health service journal
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Vital & health statistics. Series 3, Analytical and epidemiological studies / [U.S. Dept. of Health and Human Services, Public Health Service, National Center for Health Statistics]
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Logistics aspects in the group of health care accreditation standards associated with patient nutrition
PublicationMedical services are currently one of the more popular branches of the service sector, both in Poland and worldwide. Along with direct impact on human health and life, they have influence on the necessity of constant search for forms of their improvement. Actions taken for improvement of health services quality are implemented with diversity, both as an obligatory action imposed in all medical services units, as well as, actions...
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Grzegorz Zieliński dr inż.
PeopleAuthor of over 100 scientific publications (both in Polish and English) in the field of service management, entity improvement, including medical entities. Scientific and research interests include areas related to the maturity and excellence of enterprises in various aspects of their activities. He participated in research projects of the National Science Center and projects implemented by international consortia under the European...
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Comparison of the Effectiveness of Health Systems in The European Countries-Two-Stage DEA Model
PublicationThis article compares the efficiency of health systems in selected European countries using two-stage data envelopment analysis (DEA), based on data from the EUROSTAT database. In the first step, DEA efficiency scores were calculated for health care systems and, subsequently, the external variables describing lifestyle were used to calculate the truncated regression. Health care resources (physicians, nurses, hospital beds, financial...
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Application of design-thinking models to improve the quality of tourism services
PublicationThe paper presents basic aspects of improvement activities for the quality of tourism industry service through its specific determinants of quality. The authors suggested an the application of design-thinking concept in the development of the service itself and an attempt to undertake improvement activities.
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Prioritising national healthcare service issues from free text feedback – A computational text analysis & predictive modelling approach
PublicationPatient experience surveys have become a key source of evidence for supporting decision-making and continuous quality improvement within healthcare services. To harness free-text feedback collected as part of these surveys for additional insights, text analytics methods are increasingly employed when the data collected is not amenable to traditional qualitative analysis due to volume. However, while text analytics techniques offer...
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Health System Efficiency in European Countries: Network Data Envelopment Analysis Approach
PublicationPurpose: The article's main aim is to investigate the effectiveness of health systems in European countries based on EUROSTAT data. A comparative analysis of the health systems' effectiveness in different countries is based on their improvement (reform), using the best practices approach. Design/Methodology/Approach: The network DEA model and a slack-based model (NDEA – SBM) are used. A non-oriented model is used. The research...
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Towards Digital Anti-Corruption Typology for Public Service Delivery
PublicationDigital anti-corruption refers to a family of digital technology tools that are used to fight corruption. Many such tools have not performed well in practice due to their non-alignment with forms of corruption they are supposed to fight against and persistence of corruption-enabling conditions. The aim of this paper is to contribute to filling this gap by offering a typology of digital anti-corruption in public service delivery...
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Dilemmas associated with the implementation of quality management systems in Polish smaller health care units
PublicationThe article presents the considerations and recommendations for the implementation of the process-oriented quality management systems (QMS) in small health care units. As an example, the unit providing services for children with disabilities (therapy and rehabilitation) localized in northern part of Poland have been selected. The essential elements of the implementation of the quality system, taking into account the objectives...
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A novel genetic approach to provide differentiated levels of service resilience in IP-MPLS/WDM networks
PublicationThis paper introduces a novel class-based method of survivable routing for connection-oriented IP-MPLS/WDM networks, called MLS-GEN-H. The algorithm is designed to provide differentiated levels of service survivability in order to respond to varying requirements of end-users. It divides the complex problem of survivable routing in IP-MPLS/WDM networks into two subproblems, one for each network layer, which enables finding the...
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Sławomir Ostrowski dr inż.
PeopleSławomir Ostrowski is a research and didactic employee employed as an Assistant Professor in the Department of Informatics in Management at the Faculty of Management and Economics of the Gdańsk University of Technology. In 2018, he obtained a PhD in economic sciences in the discipline of management science. A graduate of uniform Master's-engineering studies in Management (specialization: IT Technology Management) at the Faculty...
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Integrating heterogeneous systems with high-dependability requirements by means of web services
PublicationWeb services are commonly used on boundaries of heterogeneous components in Service Oriented Architecture (SOA) as they provide a universal communication channel not bound to any particular programming language or run-time platform. This paper describes how web services can be used to integrate heterogeneous systems which serve purposes requiring high dependability, reliability and availability. Examples of such systems include...
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Usability and relational factors in user-perceived quality of online services
PublicationThe purpose of this paper is to identify the key determinants of con-sumer-perceived usability of online service websites and their impact on e-loyalty potential, expressed by customer’s willingness to return and to recommend the website to others. In this experimental usability study fifteen video-recorded users performed specific tasks in financial, travel and health online service websites. After completing the tasks users filled...
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Health Enhancing Physical Activity Policies in Poland: Findings from the HEPA PAT Survey
PublicationInsufficient physical activity (PA) is one of major risk factors for serious diseases and premature mortality worldwide. Public policies to enhance PA across society are recognized as an effective tool against the problem. This paper presents the results of a comprehensive assessment of national-level PA policy approach in Poland. A standardized survey of Word Health Organization named the Health-Enhancing Physical Activity Policy...
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Green Lean in Services
PublicationThe study presents the basic aspects of the improvement of the company useing Green Lean concept. The authors refer to the basics of the concept, present its theoretical aspects together with a revew of possible actions to eliminate the green waste. All these considerations refer to the service activities of any kind in order to maintain holistic approach of the research.
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Design of a Distributed System using Mobile Devices and Workflow Management for Measurement and Control of a Smart Home and Health
PublicationThe paper presents design of a distributed system for measurements and control of a smart home including temper- atures, light, fire danger, health problems of inhabitants such as increased body temperature, a person falling etc. This is done by integration of mobile devices and standards, distributed service based middleware BeesyCluster and a workflow management system. Mobile devices are used to measure the parameters and are...
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Systemowe ujęcie wpływu destabilizatorów na poszukiwanie równowagi adaptacyjnej w procesie doskonalenia jakości w podmiotach leczniczych
PublicationW niniejszym opracowaniu zaprezentowano metodyczne aspekty poszukiwania równowagi adaptacyjnej w doskonaleniu jakości w podmiotach leczniczych. Tego typu sytuacja wynikać może miedzy innymi z pojawienia się szeregu destabilizatorów zakłócających realizację działań doskonalących. Istotne staje się także zidentyfikowanie szans i unikanie zagrożeń wynikających z tego typu destabilizacji, a w dalszej konsekwencji podjęcie działań adaptatywnych...
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Paweł Tysiąc dr inż.
PeopleHe was born on March 25, 1992 in Gdańsk. After graduating from Junior High School No. 32, he attended the VIII Liceum Ogólnokształcące im. National Education Commission in Gdańsk, classes with a mathematical and geographical profile, obtaining a secondary school-leaving examination certificate in 2011. Then, in 2011-2016, he continued his studies at the Faculty of Civil and Environmental Engineering of the Gdańsk University of...
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Nontoxic Goiter (NTG) and Radioiodine: What Do Patients Think About It? Quality of Life in Patients with NTG Before and After 131-I Therapy
PublicationObjective Despite numerous publications regarding nontoxic goiter (NTG) treatment and an increasing interest in patients’ quality of life, few studies present the outcome of 131-I treatment from the patients’ perspective. Our study’s main aim was to verify whether there is any improvement in life quality following 131-I treatment. Materials and methods Thirty-five patients with NTG qualified to participate in the study. All patients...
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Working conditions in small companies in the eyes of the employees. [Warunki pracy w małych firmach w ocenie pracowników]
PublicationThe article presents the results of the study concerning the employees' awareness of working conditions. 157 employees from small production and service companies took part in the research. The research showed differences in the employees' perception of their working conditions. The employees were more often dissatisfied with working conditions than managers. A significant number of respondents (more than 75%) believe that the...
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Impacts on human health in the Arctic owing to climate-induced changes in contaminant cycling – The EU ArcRisk project policy outcome
PublicationResults of the EU ArcRisk project on human health impacts in the Arctic owing to climate-induced changes in contaminant cycling are summarized in the context of their policy application. The question on how will climate change affect the transport of selected persistent organic pollutants (POPs) and mercury, both to and within the Arctic has been addressed, as well as the issue of human health impacts of these pollutants in the...
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Assessment of Environmental Loads in the Life Cycle of a Retail and Service Building
PublicationIn order to achieve the European Union’s climate and energy goals, investments are required, mainly in the areas of energy efficiency, renewable energy sources and infrastructure. Buildings are responsible for almost half of total energy consumption, and nearly 80% of them are energy and ecologically inefficient. The policy of European countries is increasingly more focused on facilities with the highest potential in the areas...
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Model zaangażowania w relacji usługodawca-klient
PublicationW niniejszej monografii przedstawiono rozwiązania pozwalające lepiej zrozumieć złożoność relacji występujących pomiędzy usługodawcami a klientami oraz metody, które pozwalają tę wiedzę wykorzystać w doskonaleniu procesów organizacji usługowych. Monografia podejmuje problem kształtowania zaangażowania na styku usługodawca–klient jako wstępnego i koniecznego warunku rozwijania relacji w usługach. Opierając się na klasycznej drabinie...
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Wypalenie zawodowe: czy potrzebne jest leczenie?
PublicationProfessional burnout syndrome is an indicator of a process of health deterioration related to work. According to the Job Demands-Resources Theory, professional burnout develops in the workplace as a result of excessive job demands that are not balanced by personal and organizational resources. Professional burnout can affect employees across various sectors and organizations. The World Health Organization defines burnout as a syndrome...
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Green Therapy w projektowaniu ośrodków medycznych Green Therapy in complex design of health centres
PublicationKoncepcja przestrzenna ogrodu terapeutycznego podporządkowana jest generalnej idei otwierania się projektantów na poszukiwanie nowych możliwości poprawy samopoczucia odbiorcy - poprzez zapewnienie użytkownikom poczucia bezpieczeństwa, komfortu i odprężenia, harmonii. Dotyczy to nie tylko grupy osób chorych, które dręczone są przez niepokoje i napięcia wywołane przez niepełnosprawność czy chorobę, ale także pacjentów w różnym wieku...
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Impact of Work on the Well-Being of Police Officers and Firefighters
PublicationWork is one of the most important spheres of human functioning and has a significant impact on individual overall well-being. The purpose of this study is to assess the positive and negative impact of the work of police officers and firefighters on their well-being in different spheres of life. In particular, the study examines the relationship between the type of occupation and the elements that generate a feeling of well-being,...
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The added value of using the HEPA PAT for physical activity policy monitoring: a four-country comparison
PublicationBackground Public policy is increasingly recognized as an important component of physical activity promotion. This paper reports on the current status of physical activity policy development and implementation in four European countries based on the Health-Enhancing Physical Activity Policy Audit Tool (HEPA PAT) developed by WHO. It compares the findings to previous studies and discusses the general utility of this tool and its...
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Key logistics processes in project management based on organisation of an international training session-case study
PublicationImprovement of processes, including the logistics processes forms one of the essential aspects of modern business entities functioning. Search for the solutions allowing for quicker and less costly method of realisation of particular activities in highly significant, especially in the conditions of a dynamically changing environment in which the organisations have to function. It is a natural field occuring principally both in...
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Jaroslaw Spychala dr
PeopleOprócz bardzo dobrego wykształcenia osoba posiada również wieloletnie doświadczenie zawodowe, które jest poświadczeniem tego, że potrafi wykorzystać swoją wiedzę teoretyczną w praktycznych działaniach. Doświadczenie zawodowe jest bardzo bogate i rozbudowane. Ze względu na nabyte całkiem nowe umiejętności zwiększa się atrakcyjność doświadczonego pracownika. Są to między innymi kreatywne myślenie, zorientowanie na cel, odporność...
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Psychosocial risks associated with the profession of train driver
PublicationExcellent competencies as well as a good physical and mental health are required in train drivers’ profession. Despite the changes in the structure of employment the train drivers above 46 years and job tenure longer than 30 years are the largest group. The generation gap is becoming more pronounced, and its fulfilment will not be easy. It is related not only to training of new personnel but also promotion of healthy work environment...
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INDICES FOR ASSESSING POTENTIAL ENVIRONMENTAL HAZARD FROM FUTURE SHIP SCRAPPING PROCESS, DETERMINABLE IN SHIP DESIGN STAGE
PublicationThis paper shortly presents the issue of utilization of ships after their withdrawal from service. Information on number of floating units liquidated in previous years was presented. Hazards to the environment , health and life of workers employed in the Far East ship scrapping yards operating on the beaches, were indicated. Then, the most important rules which have to make the ship recycling process safe were referred to. This...
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Markov Model of Disease Development and Recovery
PublicationMarkov models are commonly used to simulate diseases and allow modeling of multiple health states and outcomes. Starting with the well known Le Bras multistate model (cascading failure model) with time-independent transitions we will see how simple Markov mortality models may be pressed into the service of survival and event history analysis. We will focus on more complex models which will be able to take into account remission,...
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Anna Zielińska dr
PeopleIn 2016, she started her work at the Faculty of Management and Economics of the Gdańsk University of Technology. Since 2018, a member of the board of the International Project Management Association Young Crew Polska. Author of numerous scientific publications in the field of crisis management, project and health program management, and improvement of business entities. Scientific and research interests include program and project...
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Energy efficient beam control for 5G antennas
PublicationThe rapid development of 5G and beyond systems demands improvement in communication speed, latency and safety to maintain the required quality of service. This paper presents an overview of different concepts of energy-efficient antenna systems, which offer beam-shaping and beam-steering functionalities, that enhance connectivity performance and can be used in 5G applications. Different designs for 5.9 GHz, 39 GHz and 60 GHz frequency...
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Side Effects of National Immunization Program: E-Governance Support Toward Elders' Digital Inclusion
PublicationIn response to the coronavirus pandemic, the European Union (EU) governments develop policies to regulate exclusive health protection actions that consider societal needs with the emphasis on elders. Given that the EU vaccination strategy uses a centralized ICT-based approach, there is little guidance on how seniors are included in national immunization programs (NIP). In this paper, we addressed a knowledge gap of the side effects...
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Space syntax analysis - methodology of understanding the space
PublicationNowadays space is considered as a net of connections between different areas. The questions how to delineate its character and how it is possible to objectively compare two spaces is the matter under consideration. This was the reason for creating new theories about the structure of place. "Space syntax analysis" (SSA) or simply "Space Syntax" defines a number of theories and research areas devoted to the analysis of space configuration....
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Greenness assessment of analytical methods used for antibiotic residues determination in food samples
PublicationFood of animal origin plays an important role in ensuring a healthy and sustainable human diet. However, residues of pharmaceuticals, especially antibiotics, can be the cause of many health problems. To protect consumers and improve food quality, analytical methods used to determine contaminants should be simple, selective, and have high throughput and low detection limits. Recently, greenness metric tools have proven useful in...
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What matters most to patients? On the Core Determinants of Patient Experience from Free Text Feedback
PublicationFree-text feedback from patients is increasingly used for improving the quality of healthcare services and systems. A major reason for the growing interest in harnessing free-text feedback is the belief that it provides richer information about what patients want and care about. The use of computational approaches such as structural topic modelling for analysing large unstructured textual data such as free-text feedback from patients...
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Magdalena Podwojewska dr inż. arch.
PeopleMagdalena Podwojewska is a senior lecturer in the Department of Urban Architecture and Waterscapes at the Faculty of Architecture, Gdańsk University of Technology. Since 2016 she has served as Vice Dean for Student Affairs. She is a member of the Pomeranian Regional Chamber of Architects. Her research and publications focused on the adaptation of railway and post-industrial buildings and infrastructure, as well as to the potential...
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Method for Assessing Rail Transport Competitiveness in Poland and the United Kingdom
PublicationBoth in Poland and United Kingdom, as well as worldwide, railways have to compete with other modes of transport, and the rail industry seeks for possibilities of achieving a competitive advantage over them. Thus, there is a need for methods for assessment of rail transport competitiveness and detection of areas for improvement. This paper presents a method developed for the Polish regional transport market and verified according...
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Impact of Usability Website Attributes on Users’ Trust, Satisfaction and Loyalty
PublicationThis paper presents the results of an experimental study aimed at identifying possible relationships among website usability characteristics, consumer satisfaction, trust and loyalty. These factors regard not only customer satisfaction in a transactional sense, but in the long term they may affect e-customer behavior, opinions, recommendations and attitudes toward using on-line services in general. The study was performed with...
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Effect of Overloaded Vehicles on Whole Life Cycle Cost of Flexible Pavements
PublicationThe phenomenon of vehicle overloading—illegal exceeding of maximum legal weight of vehicles, is a serious problem both in developing and developed countries around the world. Overloaded vehicles occur less frequently in comparison to properly loaded vehicles but due to their greater potential to cause damage they significantly contribute to distress of pavement structure. As studies show, the number of overloaded vehicles increases...
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Energy Losses Due to Imperfect Payment Infrastructure and Payment Instruments
PublicationOne of the strategic objectives of the European Union is a reduction in greenhouse gas emissions and improvement of energy efficiency by at least 32.5% in different areas of the economy by 2030. However, little is known about the impact of payment in retail on energy consumption. The purpose of this paper is to assess the chain of losses of time and energy, and therefore financial losses, that occur due to the imperfection of payment...
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Service and service decomposition model - theoretical foundation of it service management
PublicationThe publication contains different definitions of Service - one of the fundamental IT Service Management term. It describes types of Service attributes nad introduces so-called ''distinguish functions'' in order to propose different categories of Services. It proposes both general model of Service decomposition and practical model based on CMDB implementation limitations. In summarizes obtained results and gives some remarks about...