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Search results for: WORD OF MOUTH, MANAGEMENT, CUSTOMERS, BEHAVIOR, DIGITAL AGE
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Współczesny Word of Mouth – dylematy pojęciowe
PublicationPrzekaz ustny (Word of Mouth) jest obecnie jednym z najważniejszych czynników, które mają wpływ na klientów podczas podejmowania decyzji o zakupie, a także na zarządzanie ich zachowaniami w procesie dokonywania zakupów. Szczególne znaczenie ma on w przypadku dóbr niematerialnych, o wysokim ryzyku zakupu, jakim są usługi. Rosnąca liczba jego nowych form i coraz bardziej skomplikowana natura, związana głównie z umieszczaniem opinii...
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Word of Mouth
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Zaufanie do marek jako mediator pomiędzy postrzeganym ryzykiem i skłonnością do elektronicznego word-of-mouth
PublicationRozwój Internetu oraz dostęp konsumentów do mediów społecznościowych wpływają na ich zaangażowanie on-line. Odzwierciedla to również sposób, w jaki konsumenci wyrażają opinie o markach i produktach w Sieci. Celem ankiety było zbadanie wpływu postrzeganego ryzyka i zaufania do marki na skłonność konsumentów do electronic word-of-mouth (eWOM). Ponadto, autorzy zbadali rolę zaufania do marki jako mediatora w relacji między postrzeganym...
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Age management in the Baltic Sea Region
PublicationThis chapter takes a broader view on the issues connected with age management. In its first part, some demographic processes in the European Union countries are described. Those processes contribute to the ageing of the society and an increasing need for age management at various levels. Furthermore, situation in selected Baltic Sea Region countries is presented. In the next section, age management from organizational perspective...
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Trust in Electronic Word-of-Mouth (eWOM): the concept and the most important determinants
PublicationeWOM and trust in it is now the most important factor in determining buyers' purchasing behavior. Familiarity with the determinants of trust establishes the formation of appropriate marketing activities. However, the growing number of new forms of eWOM and its increasingly complex and multidimensional nature have created a lot of confusion. The article aims to organize the concepts related to trust in eWOM, to indicate the most...
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Manifesto [Intellectual Output 5] for High-quality Baukultur in the Digital Age
PublicationThe aim of the Manifesto is to extract the most important messages of the work on the BuildDigiCraft project and to translate them into a public declaration of views, intentions and policy recommendations directed at the academic, professional and policy-making community responsible for the shaping of the built environment (on local, regional, national and European/international level). With the BuildDigiCraft Manifesto the project...
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VREA PROJECT - A DIGITAL CURATOR FOR ARCHITECTURE AND DIGITAL PERSPECTIVES FOR HERITAGE MANAGEMENT AND ENHANCEMENT
PublicationThinking about architectural education, one must face the challenges of the ever-changing and digital world and bear in mind the figure of the architect of the future - the curator of digital data. Nowadays the aim is to train specialists who know how to manage the production of digital products and are able to face the challenges of digital change in the field of architecture and architectural heritage management. Virtual Reality...
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Process [Intellectual Output 2] Guidelines for a design process leading to a high-quality Baukultur in the digital age
PublicationThe main aim of the intellectual output “Process” is to identify, explore and evaluate new design processes for shaping the built environment, which are informed, collaborative, and adaptable, allow customization and are generally enabled by the application of digital tools. Further, it aims at creating methodological guidelines for future-oriented design processes leading to a high-quality Baukultur in the digital age. The guidelines...
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Behavior Analysis and Dynamic Crowd Management in Video Surveillance System
PublicationA concept and practical implementation of a crowd management system which acquires input data by the set of monitoring cameras is presented. Two leading threads are considered. First concerns the crowd behavior analysis. Second thread focuses on detection of a hold-ups in the doorway. The optical flow combined with soft computing methods (neural network) is employed to evaluate the type of crowd behavior, and fuzzy logic aids detection...
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Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age
PublicationChanging governance paradigms has been shaping and reshaping the landscape of citizen-administration relationships, from impartial application of rules and regulations by administration to exercise its authority over citizens (bureaucratic paradigm), through provision of public services by administration to fulfil the needs of citizens (consumerist paradigm), to responsibility-sharing between administration and citizens for policy...
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Revolutionizing SME Management: The Digital Transformation of Financial Operations
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Magdalena Szuflita-Żurawska
PeopleHead of the Scientific and Technical Information Services at the Gdansk University of Technology Library and the Leader of the Open Science Competence Center. She is also a Plenipotentiary of the Rector of the Gdańsk University of Technology for open science. She is a PhD Candidate. Her main areas of research and interests include research productivity, motivation, management of HEs, Open Access, Open Research Data, information...
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Psychology Research and Behavior Management
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Roadside safety management - Erasmus+ European Digital Education in Road Infrastructure Management INFRO@D
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Road pavement management - Erasmus+ European Digital Education in Road Infrastructure Management INFRO@D
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The effects of perceived risk, brand value, and brand trust on eWOM
PublicationUnrestricted access to the Internet, mobile devices, social applications and offering shopping comment options via online stores and platforms, encourages customers to generate online reviews about brands. That is why it became important to learn about the factors that motivate customers to create electronic word of mouth (eWOM). The survey aimed to check if there are links between perceived brand value, perceived risk, brand trust...
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Journal of Organizational Behavior Management
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Safety management of vulnerable road users - Erasmus+ European Digital Education in Road Infrastructure Management INFRO@D
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Fianl report on carrying out tasks within the project Best Agers Lighthouses - strategic age management for SME in the Baltic Sea Region.
PublicationThe report presents the origin of the project, as well as its characteristics and aims. Project partners are workpackages are described and main project results are listed. the report is concluded with the part dedicated to dissemination measures carried out within the project
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Road Safety Audit - Erasmus+ European Digital Education in Road Infrastructure Management INFRO@D.
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Metodyka wdrażania Zarządzania Wiekiem w Przedsiebiorstwach i Organizacjach Publicznych uczestniczących w projekcie Best Agers Lighthouses
PublicationCelem artykułu jest przedstawienie metodyki wdrażania zarządzania wiekiem w małych i średnich przedsiębiorstwach i organizacjach publicznych Regionu Morza Bałtyckiego, opracowanej w ramach projektu Best Agers Lighthouses –Strategic Age Management for SME in the Baltic Sea Region. W artykule opisano m.in. sekwencję kluczowych działań podjętych podczas procesu wdrażania oraz strukturę podmiotową wspierającą współpracę uczestników...
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Zróżnicowanie działań w zakresie zarządzania wiekiem
PublicationArtykuł dotyczy problematyki zarządzania wiekiem (ZW), a w szczególności zróżnicowania jego wdrażania w krajach o odmiennych uwarunkowaniach związanych z sytuacją osób starszych na rynku pracy to jest w Szwecji, Niemczech i Polsce. W części empirycznej przedstawiono wyniki badań własnych porównując je z wynikami badań przeprowadzonych w ramach Best Agers Lighthouses – Strategic Age Management for SME in The Baltic Sea Region. Pozwoliło...
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Marcin Sikorski prof. dr hab. inż.
PeopleMarcin Sikorski is a professor at the Department of Informatics in Management at the Faculty of Management and Economics of the Gdańsk University of Technology. Earlier he had numerous fellowships in academic institutions, among others in Germany (Universities in Bonn and in Heidelberg), Switzerland (ETH Zurich), the Netherlands (TU Eindhoven) and the USA (Harvard University). Professor Sikorski is a representative of Poland in...
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Postawy pracowników wobec zróżnicowania wiekowego w zespołach i organizacjach
PublicationArtykuł dotyczy postaw pracowników wobec zróżnicowania wiekowego w zespołach i organizacjach. W literaturze podkreśla się, że czynnikiem warunkującym efektywność takich zespołów są m.in. postawy pracowników wobec osób z innych grup wiekowych oraz wobec pracy z nimi, a ocena postaw pracowników jest niezbędna do wykorzystania właściwych metod zarządzania takim zespołem. Celem artykułu jest przedstawienie wyników badań dotyczących...
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Digital Government as Implementation Means for Sustainable Development Goals
PublicationOne of the challenges for implementing Sustainable Development Goals (SDGs) is the measurement of indicators that represent progress towards such goals. Measuring such progress enables data-driven decision-making and management of SDG-relevant projects and strategies. The premise of this research is that measuring such indicators depends on measuring so-called means of implementation, i.e. activities that directly contribute to...
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Transmission Quality Measurements in DAB+ Broadcast System
PublicationIn the age of digital media, delivering broadcast content to customers at an acceptable level of quality is one of the most challenging tasks. The most important factor is the efficient use of available resources, including bandwidth. An appropriate way of managing the digital multiplex is essential for both the economic and technical issues. In this paper we describe transmission quality measurements in the DAB+ broadcast system....
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International Conference on Web-Age Information Management
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International Journal of Public Administration in the Digital Age
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Aleksandra Parteka dr hab. inż.
PeopleAbout me: I am an associate professor and head of doctoral studies at the Faculty of Management and Economics, Gdansk University of Technology (GdanskTech, Poland). I got my MSc degree in Economics from Gdansk University of Technology (2003) and Universita’ Politecnica delle Marche (2005), as well as MA degree in Contemporary European Studies from Sussex University (2006, with distinction). I received my PhD in Economics...
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Jerzy Konorski dr hab. inż.
PeopleJerzy Konorski received his M. Sc. degree in telecommunications from Gdansk University of Technology, Poland, and his Ph. D. degree in computer science from the Polish Academy of Sciences, Warsaw, Poland. In 2007, he defended his D. Sc. thesis at the Faculty of Electronics, Telecommunications and Informatics, Gdansk University of Technology. He has authored over 150 papers, led scientific projects funded by the European Union,...
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Jaromir Durkiewicz mgr
PeopleJaromir Durkiewicz is a research assistant at Department of Applied Informatics in Management, Faculty of Management and Economics, Gdańsk University of Technology. He holds a double master's degree in Informatics and Econometrics and Political Science (University of Gdańsk). His professional career includes a few years of work in IT sector. Since 2017 - PhD student at Faculty of Management and Economics, where he cooperates with...
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Niezgodność przekonań i działań menedżerów wobec pracowników w wieku 55+
PublicationArtykuł dotyczy problematyki postaw i działań menadżerów wobec pracowników w wieku 55+. W literaturze dotyczącej zarządzania wiekiem przytaczane są wyniki badań na temat cech charakteryzujących starszych pracowników. Porównuje się je czasami z cechami przypisywanymi pracownikom młodym. Cel prezentowanych w artykule badań sformułowany został nieco inaczej i dotyczył zweryfikowania zbieżności zalet przypisywanych starszym pracownikom...
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Value of Age Diversity – Declarations and Practice in Polish Organizations
PublicationThe present article relates to management of age diverse teams in organisations and enterprises located in Poland. Managing diversity is an active and conscious process leading not only to a lack of discriminatory conduct but above all to making full use of the potential of the team. The potential resulting from the diversity of knowledge, skills and experience. The diversity of the age of the team members is in fact a differentiation...
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Framing the Temporal Dimensions of a Brand
PublicationDrawing on existing research dealing with time in brand and brand management, this paper aims at providing a comprehensive and coherent framework of some time-related concepts, with a special emphasis on what happens when a brand reaches the senescence stage. In addition, it strives to consider what happens when a brand becomes long-lived enough, looking at the brand’s customer base. While undoubtedly time affects customers’ age...
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DAB vs DAB+ Radio Broadcasting: a Subjective Comparative Study
PublicationIn the age of digital media, delivering high quality content to consumers is one of the most demanding tasks. There exist numerous broadcasting standards, with different pros and cons, and the DAB/DAB (Digital Audio Broadcasting) system is one of the most popular among them. From an engineer’s perspective, efficient resource management under limited bandwidth conditions has always been a challenge. In this paper a subjective quality...
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International Conference on Management of Digital EcoSystems
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ACM Digital Rights Management Workshop
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Case Study NEB Atlas / part I - 3D Models / King's Cross, London
Open Research DataThe data presents the results of work on the analysis of contemporary neighbourhoods. The aim of this part of the research was to create a digital model - a simplified digital twin - for selected parts of housing estates already realised in various cities in Europe. This group presents a model for a fragment of the King's Cross, London, UK. The students...
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Case Study NEB Atlas / part I - 3D Models / Brunnshög, Lund
Open Research DataThe data presents the results of work on the analysis of contemporary neighbourhoods. The aim of this part of the research was to create a digital model - a simplified digital twin - for selected parts of housing estates already realised in various cities in Europe. This group presents a model for a fragment of the Brunnshög district in Lund, Sweden....
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AI-powered Digital Transformation: Tools, Benefits and Challenges for Marketers – Case Study of LPP
PublicationThe article aims to show the role (benefits and challenges) of AI-powered digital marketing tools for marketers in the age of digital transformation. The considerations were related to the Polish market and a case study of LPP, a Polish clothing retailer. The starting point for this study was the analysis of the literature on the concept of artificial intelligence (AI) with reference to digital marketing. In the next steps, the...
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Anna Baj-Rogowska dr
PeopleAnna Baj-Rogowska is employed as an assistant professor at the Department of Informatics in Management at the Faculty of Management and Economics, Gdańsk University of Technology. Her higher education is connected with the University of Gdańsk, where she graduated from a master's degree in business informatics, doctoral studies and then obtained a PhD degree in economics in management science (Department of Business Informatics...
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Józef Kotus dr hab. inż.
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Work and formal retirement age - opinions of SWE employees participating in the Best Agers Lighthouses International Project
PublicationThe paper presents selected results of studies carried out within the framework of the international project Best Agers Lighthouses – Strategic Age Management for SME in the Baltic Sea Region, related to the assessment of the opportunities to continue working beyond the retirement age in the opinion of workers.
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DIGITAL INFRA. MGMT STAC, 22/23
e-Learning CoursesMateriały do przedmiotu: "Digital infrastructure management" - studia stacjonarne, 22/23
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DIGITAL INFRA. MGMT STAC, 23/24
e-Learning CoursesMateriały do przedmiotu: "Digital infrastructure management" - studia stacjonarne, 23/24
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Gender differences in the perception of the Quality of College Life in Spanish University
PublicationThrough the current research, we intend to analyse how students differ in their levels of quality of college life (QCL) according to gender, and how this relates to overall quality of life (QoL) and loyalty [measured by Identification and word of mouth (WoM)] to their specific university. The survey included 243 students attending public university in Spain. The results obtained through the analysis of data allow affirming that...
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Programming Geometry as a Creative Play with Architectural Form
PublicationIn the twenty-first century "programming" is the key word that opens unprecedented opportunities for design and materialization of geometrically complex architectural objects. From the digital designer perspective programming geometry can be seen as a creative play with a form and a process of generation/exploration as well as the possibility of applying the computing power as a co-designer in the process of finding solutions for...
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Influence of advertisement in social media in knowledge based economy
PublicationIn the era of knowledge based economies every year the number of companies that starting their advertising campaigns increase. According to Social Enterprise Report, 38% of leading companies in Poland have its profile on social networking sites. In this paper, we are going to introduce two case studies. The first one is the advertising campaign of Heyah based on the history of communism. The second case study is the continuation...
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New Challenges in Management and Economics in 21st century. Selected studies and examples
PublicationIn Chapter 1 authors describe the method used to assess the level of readiness of an organization to introduce the Lean Six Sigma concept supporting the Quality 4.0 assumptions, which is gaining more and more interest not only in large organizations, but also in the SME sector. Its use will be illustrated by the example of a small service company. Chapter 2 presents the characteristics of blockchain technology applications in the...
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DIGITAL INFRA MGMT NSTAC, sem. zimowy 22/23
e-Learning CoursesMateriały do przedmiotu "DIGITAL INFRASTRUCTURE MANAGEMENT" - studia niestacjonarne, sem. zimowy 2022/23.