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Search results for: user engagement
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From user satisfaction to customer loyalty: addressing economic values in user-centered design of on-line services
Publicationartykuł omawia czynniki ekonomiczne wpływające na satysfakcję użytkownika w usługach on-line, a zwłaszcza te, które wpłacają w dłuższej perspektywie na kształtowanie lojalności klienta w stosunku do dostawcy określonych usług on-line. Przeprowadzono oceny eksperckie oraz badania z udziałem użytkowników, które pozwoliły na wskazanie preferencji użytkowników odnośnie czynników ekonomicznych. wykazano, że czynnikiem krytycznych dla...
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Altruists will be altruists, but what about individualists? The role of future time perspective and social value orientation in volunteers’ declarations to continue engagement in three time horizons
PublicationVolunteering involves caring for the outcomes of others and typically long-term orientation so that one can achieve goals that are not always clearly visible in the short term. As with any activity, volunteering attracts people of different social value orientations – some rather individualistic, some rather altruistic. The aim of the study was to find out whether the future time perspective, which promotes thinking about future...
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Geo-location of the commune of an IP user
PublicationThis paper describes a system of geo-location of an IP user that would enable VoIP users to call 112. Basic requirement is fast (under 50ms) determination of the commune of the subscriber. To obtain as accurate information as possible aggregation of several methods was proposed: using a database of locations of IP ranges created by specialized companies, traceroute using history of user locations to assume his current one.It is...
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User-System Interaction Design in IT Projects
PublicationMonografia omawia główne wymagania dla interfejsu użytkownika oraz przedstawia przegląd metod przydatnych do projektowania interakcji użytkownik-system, jak i do organizowania współpracy z użytkownikami w projektach informatycznych. Znaczną część monografii poświęcono zagadnieniom projektowania koncepcyjnego oraz testowania i oceny powstających rozwiązań. Szczególne miejsce zajmują różne techniki prototypownia oraz zasady prowadzenia...
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Automated Reasoning Based User Interface
PublicationMotivation: The ability to directly trace how requirements are implemented in a software system is crucial in domains that require a high level of trust (e.g. medicine, law, crisis management). This paper describes an approach that allows a high level of traceability to be achieved with model-driven engineering supported by automated reasoning. The paper gives an introduction to the novel, automated user interface synthesis in...
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Evolution of End-User Participation in IT Projects.
PublicationThis chapter is aimed at presenting a review of evolutionary design paradigms which determine the end-user’s role in IT (Information Technology) projects across recent decades. This review covers different perspectives starting from technology-oriented sequential software development lifecycles, through user-centred approaches, ending finally in contemporary service design approaches supported by e-business and social media. Finally,...
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Information Services and Use
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Tobacco Use Insights
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Verification of the fit to user profiles for UML tools
PublicationDopasowanie do profilu użytkownika ma wpływ na efektywność pracy użytkownika. W referacie postawiono pytanie, czy narzędzia UML rzeczywiście wspomagają pracę konkretnych ról w procesie wytwarzania oprogramowania. W ramach prac wykonano następujace zadania: opisano profile użytkowników narzędzi UML; wyodrębniono cechy narzędzi UML, które mają wpływ na dopasowanie do profili użytkowników; zaprojektowano model pokazujący związek pomiędzy...
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AutoCAD: Examination of Factors Influencing User Adoption
PublicationThe primary purpose of the research is to examine and validate determinants of user intention to use AutoCAD software, utilising the constructs from prior studies in a more integrated model. The paper proposes a revised Technology Acceptance Model (TAM) for measuring the adoption of AutoCAD. In the study, a latent construct PPA (perceived physical accessibility) was added to the proposed research model as a new determinant of AutoCAD...
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Features of a radial user interface to search engines
PublicationThe paper is concerned with a new type of user interface to search engines. Instead of presenting search results in a form of a ranked list, the results are presented in radial arrangement. In the center of the interface the most relevant web page is presented. Other web pages are located around the central one. The location of a web page depends on two factors: its relevance to the query and its content. The relevance has influence...
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User authentication based on keystroke dynamics analysis
PublicationW pracy przedstawiono kilka metod, które można wykorzystać do uwierzytelniania użytkowników na podstawie rytmu pisania na klawiaturze. Dwie z opisanych metod wykorzystują miarę odległości zdefiniowaną do porównywania wpisywanych tekstów, natomiast trzecia analizuje parametry rozkładów cech wydobytych z wpisywanych tekstów. Algorytmy te zostały przetestowane na dwóch zbiorach danych. Ponadto oceniona została efektywność metody powstałej...
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Clustering Context Items into User Trust Levels
PublicationAn innovative trust-based security model for Internet systems is proposed. The TCoRBAC model operates on user profiles built on the history of user with system interaction in conjunction with multi-dimensional context information. There is proposed a method of transforming the high number of possible context value variants into several user trust levels. The transformation implements Hierarchical Agglomerative Clustering strategy....
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User interface prototyping. Techniques, methods and tools
PublicationCurrently, for interactive applications their usability and ergonomics of the user interface (UI) are critical factors for achieving users' acceptance.
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Text Categorization Improvement via User Interaction
PublicationIn this paper, we propose an approach to improvement of text categorization using interaction with the user. The quality of categorization has been defined in terms of a distribution of objects related to the classes and projected on the self-organizing maps. For the experiments, we use the articles and categories from the subset of Simple Wikipedia. We test three different approaches for text representation. As a baseline we use...
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Employees’ self-expansion, work conditions, work engagement and productive behaviours: study 1&2
Open Research DataIn the following studies conducted in Poland, we examined the importance of workplace self-expansion and found that it is a significant mediator between job resources (e.g. compensation and benefits, job tasks) and work engagement (Study 1) as well as task-oriented engagement (Study 2). At the same time, our findings prove that job demands (e.g. role...
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International Journal of Science Education Part B-Communication and Public Engagement
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Flexibility and user‐friendliness of Grid portals: the PROGRESS approach
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Towards Methodology for User Experience Measurement in On-line Services
PublicationArtykuł prezentuje wyniki badań, których celem była identyfikacja czynników kształcących jakość postrzeganą wybranych usług on-line udostępnianych przez Internet oraz ocena wpływu czynników kształtujących lojalność ich użytkowników. Badania wykazały, że czynnikami najbardziej istotnymi są: ''atrakcyjna cena'', następnie ''poczucie bezpieczeństwa'' oraz ''wyczerpująca informacja'', a w dalszej kolejności ''wygoda'' korzystania z...
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User Trust Levels and Their Impact on System Security and Usability
PublicationA multilateral trust between a user and a system is considered. First of all we concentrate on user trust levels associated with the context-oriented CoRBAC model. Consequently, there were computed user profiles on the basis of its implementation in the information processing system “My GUT”. Furthermore, analysis of these profiles and the impact of user trust levels on system security and usability have been discussed.
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A Special Section on Intelligent User Interfaces in Healthcare (IUIH)
PublicationA concept of interface has evolved from the first appearance in the form of a command line interface to the established use of direct manipulation or WIMP (windows, icons, menus and pointing) interfaces in nearly all applications. Intelligent user interfaces (IUI) form a subfield of Human-Computer Interaction research. Optimal human-computer interactions are defined as ones where users are able to perform complex tasks more quickly...
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The impact of end-user participation in IT projects on product usability
PublicationMany companies implementing new IT projects encounter numerous problems with ensuring good final product usability. The strong market competition they experience often results in necessity of undertaking difficult decisions with regard to cost minimization. This may force cuts in usability expertise and consulting, most often by limiting end-user participation in the project. However, it may also result in serious consequences...
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Wideband Off-Body Channel Characteristics with Dynamic User
PublicationThis paper presents the preliminary results of a dynamic off-body channel characterisation study, based on wideband measurements at 5.8 GHz in an indoor environment. The Channel Impulse Response (CIR) was measured for a scenario with the user approaching and departing from the off-body antenna. A CIR deconvolution procedure was performed jointly in two polarisations, and the received signal power, Cross-Polarisation Discrimination...
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Ada User Journal
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Journal of Land Use Science
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Journal of Transport and Land Use
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Journal of Time Use Research
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Analysis of measurement uncertainty for contact-less method used to measure the position of catenary contact wire, performed with the use of Monte Carlo method
PublicationCurrently the majority of main railway lines in Europe are electrified, and electric trains have the biggest share in the entire amount of rail transport. Reliability of electrified railways is closely related to the issue of supplying traction vehicles with energy. The problems connected with diagnostics of energy consumption node, namely the contact line and the current collector, are therefore of fundamental importance for maintaining...
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Extending the Shibboleth identity management model with a networked user profile
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SAILING ROUTE PLANNING METHOD CONSIDERING VARIOUS USER CATEGORIES
PublicationThe article describes the methodology related to determining the multi-criteria routes for sailing ships. Details of sea area discretisation and discretisation of the description of the sailing vessel properties and manoeuvring principles are shown. User requirements were specified (for five different categories of users) and on this basis the criteria for selecting the most suitable shipping route were formulated. The presented...
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Context-aware User Modelling and Generation of Recommendations in Recommender Systems
PublicationRecommender systems are software tools and techniques which aim at suggesting new items that may be of interest to a user. This dissertation is focused on four problems in recommender systems domain. The first one is context-awareness, i.e. how to obtain relevant contextual information, how to model user preferences in a context and use them to make predictions. The second one is multi-domain recommendation, which aim at suggesting...
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A cross-disciplinary User Experience (UX) evaluation of a CRM system
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Limitations of Emotion Recognition in Software User Experience Evaluation Context
PublicationThis paper concerns how an affective-behavioural- cognitive approach applies to the evaluation of the software user experience. Although it may seem that affect recognition solutions are accurate in determining the user experience, there are several challenges in practice. This paper aims to explore the limitations of the automatic affect recognition applied in the usability context as well as...
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Usefulness of Keystroke Dynamics Features in User Authentication and Emotion Recognition
PublicationThe study presented in the article focuses on keystroke dynamics analysis applied to recognize emotional states and to authenticate users. An overview of some studies and applications in these areas is presented. Then, an experiment is described, i.e. the way of collecting data, extracting features, training classifiers and finding out the most appropriate feature subsets. The results show that it is difficult to indicate a universal...
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Usability and relational factors in user-perceived quality of online services
PublicationThe purpose of this paper is to identify the key determinants of con-sumer-perceived usability of online service websites and their impact on e-loyalty potential, expressed by customer’s willingness to return and to recommend the website to others. In this experimental usability study fifteen video-recorded users performed specific tasks in financial, travel and health online service websites. After completing the tasks users filled...
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A tool for integrating Web Site services over User Interface
PublicationCompanies and organizations are building information systems by integrating previously independent applications, together with new developments. This integration process has to deal with existing applications, which can only be used through their specific interfaces, and often cannot be modified. Integration of web applications running remotely and controlled by separate organizations becomes even more complicated, as their user...
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Integrating web site services into application through user interface
PublicationThe issue of integrating applications which are only accessible through visual user interface is not thoroughly researched. Integration of web applications running remotely and controlled by separate organizations becomes even more complicated, as their user interface can display differently in different browsers or change without prior notification as a result of application maintenance. While possible, it is generally not common...
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On Explaining Intuitiveness of Software Engineering Techniques with User eXperience Concepts
PublicationW referacie zawarto próbę wyjaśnienia intuicyjności technik inżynierii oprogramowania za pomocą pojęć zaczerpniętych z obszaru doświadczenia użytkownika. Analizy dotyczą zarówno intuicyjności przy pierwszym zetknięciu się użytkownika z daną techniką, jak i dynamiki transformacji epizodycznych doświadczeń na doświadczenie skumulowane i powiązane z nim postrzeganie intuicyjności. Przedyskutowano potencjalne zastosowania modelu i...
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Ensuring the QoE-Related Fairness to Reduce the User Abandonment Ratio
PublicationThese days, it is quite a challenge for app owners to keep users engaged with an app. Currently, the level of user abandonment is one of the key parameters that application owners are interested in. To meet these challenges, we are conducting an extended study of a previously proposed solution that significantly reduces the abandonment rate of a given application. The investigated solution is based on the methods of fairness using...
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Measuring the immeasurable: system usability, user satisfaction, and quality management.
PublicationZmierzyć niemierzalne: funkcjonalność systemu, satysfakcja użytkownika a zarządzanie jakością.W artykule przedyskutowano możliwości opracowania nowego podejścia badawczego łączącego badania funkcjonalności, badania konsumenckie oraz wybrane techniki zarządzania jakością. Perspektywa badań konsumenckich jest postrzegana jako szczególnie obiecująca w kontekście rozwijającego się rynku produktów interaktywnych oraz dalszego rozwoju...
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Interactive Prototypes in Teaching User-Centred Design and Business Process Modelling
PublicationThis publication describes experiences gathered during the use of interactive prototyping in two areas: design of user interfaces for a touch screen information kiosk and interactive prototyping of business processes. Prototyping is promoted here as a technique useful for both visualizing design concepts and for stimulating communication within relevant teams. Developing interactive prototypes of use interfaces is discussed here...
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User Mobility’s Influence on System Loss in Off-Body BAN Scenarios
PublicationIn this paper, a measurement campaign for off-body communications in an indoor environment is investigated for a set of on-body antennas. The channel impulse response was measured with the user approaching and departing from an off-body fixed antenna using two user dynamics: standing at fixed positions and walking. The processing of the measurement data allowed to evaluate system loss statistics. Different antenna configurations...
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Influence of User Mobility and Antenna Placement on System Loss in B2B Networks
PublicationIn this paper, the influence of user mobility and on-body antenna placement on system loss in body-to-body communications in indoor and outdoor environments and different mobility scenarios is studied, based on system loss measurements at 2.45 GHz. The novelty of this work lies on the proposal of a classification model to characterise the effect of user mobility and path visibility on system loss, allowing to identify the best...
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User Authentication by Eye Movement Features Employing SVM and XGBoost Classifiers
PublicationDevices capable of tracking the user’s gaze have become significantly more affordable over the past few years, thus broadening their application, including in-home and office computers and various customer service equipment. Although such devices have comparatively low operating frequencies and limited resolution, they are sufficient to supplement or replace classic input interfaces, such as the keyboard and mouse. The biometric...
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User-oriented GIS tools in higher education of urban design and planning
PublicationGeographic information systems (GIS) have emerged as indispensable tools for decision-making, planning and problem-solving tasks across various domains in today’s evolving world. However, there exists a pressing need to augment the utilisation of GIS tools in higher education of urban design and planning to foster a user-oriented approach. This article explores the imperative of integrating GIS tools more comprehensively into higher...
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Natalia Sokół dr inż.
PeopleBACKGROUND Master of Science in Light and Lighting (2008-2009/11) The UCL Bartlett School of Graduate Studies, Faculty of the Built Environment, London, UK, www.bartlett.ucl.ac.uk MA Degree in Interior Architecture (1999-2004), The Academy of Fine Arts, Poznan, Poland, www.uap.edu.pl MA Degree in Art Education (1997-2002), Academy of Fine Arts, Poznan, Poland, www.uap.edu.pl MAIN RESEARCH AREAS · ...
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Comparative Philosophy-An International Journal of Constructive Engagement of Distinct Approaches toward World Philosophy
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Journal on the Use of Force and International Law
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E-mail user roles identification using OWL-based ontology approach
PublicationSieci społeczne jako struktury ukazujące społeczne powiązania pomiędzy osobami lub całymi organizacjami poddawane są często analizie w celu rozpoznania ról, jakie pełnią poszczególni aktorzy w danej sieci. Taka klasyfikacja ról odgrywanych przez aktorów może dostarczać wielu cennych informacji o danej sieci, gdyż daje nam całościowy obraz danej sieci pozwalając na zrozumienie, w jaki sposób sieć jest zorganizowana, i w jaki sposób...
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Sensors integration in the smart home environment - a proposal to solve the problem with user identification
PublicationIn this preliminary study we, investigate the possibility of user recognition techniques suitable on smart home devices like chairs, beds, aiming for low–power, high accuracy and quick response time. We propose the two well know technique: voice speaker recognition and accelerometer signal from device mounted on the chair, and the third one optical system basing on IR LED transmitter/receiver circuit. The preliminary results proved...