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- Publikacje 1283 wyników po odfiltrowaniu
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Wyniki wyszukiwania dla: business service sector
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Organizational Resilience in Hospitality and Tourism
PublikacjaAlthough ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present...
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Artificial Intelligence Technologies in Education: Benefits, Challenges and Strategies of Implementation
PublikacjaSince the education sector is associated with highly dynamic business environments which are controlled and maintained by information systems, recent technological advancements and the increasing pace of adopting artificial intelligence (AI) technologies constitute a need to identify and analyze the issues regarding their implementation in education sector. However, a study of the contemporary literature reveled that relatively...
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Modelling Evolution of Knowledge-Based Information Technology Organization: The Concept and Perspective
PublikacjaIncreasing pressure on improving the efficiency of companies' operations leads to transformation of their Information Technology (IT) organizations from technology-oriented to service-oriented, based on the Information Technology Infrastructure Library (ITIL) model. The evolution of these IT organizations can be supported by the knowledge-based systems centered on the rules determined through agregation and refinement of existing...
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Model of Rules for IT Organization Evolution
PublikacjaThe aim of this paper is to introduce the Model of Rules for IT Organization Evolution which shall be in compliance with the Generic IT Organization Evolution Model. Due to its general nature, a set of practical adjustments is proposed in order to adapt the Generic Model to the IT Service Management domain. Further, two sets of rules describing the evolution of the IT Service Management area are defined based on two types of rules...
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Sektor usług wiedzochłonnych oraz jego dynamika i struktura zatrudnienia w krajach Unii Europejskiej
PublikacjaNiniejszy artykuł dotyczy sektora usług wiedzochłonnych oraz jego dynamiki i struktury zatrudnienia. W części teoretycznej opracowania przedstawiono zagadnienia definicyjne oraz klasyfikacyjne związane z sektorem usług wiedzochłonnych, a także omówiono kwestie wiedzochłonności tego sektora. W części badawczej zaprezentowano analizę dynamiki i struktury zatrudnienia w sektorach usług wiedzochłonnych krajów należących do Unii Europejskiej....
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Extensions of ETSI performance measurements methodology for statistical results analysis =Rozszerzenia metodologii pomiarów wydajności zaproponowanej przez ETSI przy statystycznej analizy wyników
PublikacjaNext Generation Network (NGN) architecture was proposed by International Telecommunication Union Telecommunication Standardization Sector (ITU-T) to deliver telecommunication services satisfying the needs of modern society for an access to information. The core of NGN service stratum are IP Multimedia Subsystem (IMS) elements acting as service controls units. To assess performance of IMS components, European Telecommunications...
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Effective Decision-Making in Supply Chain Management
PublikacjaProper decision-making in Supply Chain Management (SCM) is crucial for an appropriately functioning mechanisms. The paper presents how IT technologies can impact on an organization and process realization. Especially Service Oriented Architecture (SOA) standard and the Cloud Computing (CC) paradigms are taken into account. A general model of decision-making is proposed and based on a specific practical example is analyzed using...
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Jak firmy z sektora wiedzochłonnych usług biznesowych zarządzają wiedzą? Prezentacja wyników badań.
PublikacjaW artykule przedstawiono praktyki zarządzania wiedzą stosowane przez przedsiębiorstwa z sektora małych i średnich przedsiębiorstw (MSP), oferujące wiedzochłonne usługi biznesowe. Tematyka ta jest wciąż mało rozpoznana, zwłaszcza w krajach Europy Środkowej, takich jak Polska. W pierwszych dwóch podrozdziałach artykułu zaprezentowano krótki przegląd literatury światowej, dotyczącej zarządzania wiedzą w MSP i sektorze usług wiedzochłonnych....
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Barbara Geniusz-Stepnowska dr
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Lack of control over work and organizational citizenship behavior: overwork climate as a suppressor variable
Dane BadawczeThis study investigates a suppressor effect in the relationship between lack of control over work and organizational citizenship behavior (OCB). Suppressor effects operate when the addition of a predictor (in our study it is an overwork climate) increases the predictive power of another variable (lack of control over work) in predicting an outcome variable...
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Data from the Survey on Entrepreneurs’ Opinions on Factors Determining the Employment of the Gdańsk University of Technology Graduates
PublikacjaThe dataset includes data from a survey on factors determining the employment of the Gdańsk University of Technology (Gdańsk Tech) graduates’ in the opinion of entrepreneurs. The survey was conducted in 2017. The research sample included 102 respondents representing various firms from the Pomeranian Voivodeship, Poland. The study concerned i.a. factors determining the decision to hire a candidate, methods of recruiting employees,...
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Accelerator of the entrepreneurship: suburbs in the coastal metropolis of GOM
PublikacjaPolish model of suburban structure is made of variety types of enterprises in different scales, and a range of housing. However this mass of unordered structure with its urban development problems, often leads to the establishment of business and also the development of local entrepreneurship. This article investigates SME sector located in the suburban area of costal metropolis GOM to prove the thesis that the positive effect...
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Hidden Champions of Poland
PublikacjaPoland is a country with a strong entrepreneurial spirit. The hidden champions’ performance has been closely related to political and economic changes: the fall of communism in 1989 and the transition from a centrally planned economy to a market economy. This led to the emergence of small private businesses focused on the domestic market. The accession to the European Union in 2004 created new perspectives for the hidden champions’...
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Knowledge management and factors influencing its implementation in small KIBS firms – evidence from Poland
PublikacjaPurpose – Even if the notion of knowledge management (KM) has been introduced more than three decades ago, the application of this concept in the context of small firms has still not been sufficiently explored. The relatively few contributions, however, agree on the fact that small companies do not manage knowledge the same way as their larger counterparts. In order to fill this gap, the present paper aims to the investigate the...
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Biznesplan dla zakładu podstawowej opieki zdrowotnej o rozszerzonej działalności na obszarze dzielnicy Gdańsk-Południe
PublikacjaIn recent years we have seen the dynamic development of medical services sector in Poland. Private health centres focus on aggressive development strategy. The role of primaryhealth care facilities, which provide services financed from the public funds, declined.The purpose of the article is to present methods of strategic planning which allow toopen new healthcare entity. The next purpose is to make in practice...
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Aktualne trendy w zakresie certyfikacji normatywnych systemów zarządzania w branży spożywczej
PublikacjaW opracowaniu omówiono aktualne trendy dotyczące certyfikacji systemu zarządzania jakością w sektorze rolno-spożywczym. Na podstawie danych uzyskanych z dużej, renomowanej jednostki certyfikującej przedstawiono analizę porównawczą dotyczącą liczby wydanych certyfikatów dla ogólnych systemów zarządzania oraz dla systemów branżowych dedykowanych sektorowi rolno-spożywczemu w odniesieniu do przedsiębiorstw różnych wielkości.
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Logistics aspects in the group of health care accreditation standards associated with patient nutrition
PublikacjaMedical services are currently one of the more popular branches of the service sector, both in Poland and worldwide. Along with direct impact on human health and life, they have influence on the necessity of constant search for forms of their improvement. Actions taken for improvement of health services quality are implemented with diversity, both as an obligatory action imposed in all medical services units, as well as, actions...
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Economic Vitality of Polish Suburbs
PublikacjaFor over 25 years, Poland has been undergoing major political, social and economic transformations. The country's system changed from a planned economy to a free-market, neo-liberal one. The effects of these changes are visible on several levels, including the field of urban planning, where they manifested themselves as the birth of the suburbanization process. In the field of economics, it could be noticed that since 1989, the...
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Quality Expectations of Mobile Subscribers
PublikacjaMobile systems, by nature, have finite resources. Radio spectrum is limited, expensive and shared between many users and services. Mobile broadband networks must support multiple applications of voice, video and data on a single IP-based infrastructure. These converged services each have unique traffic holding and quality requirements. A positive user experience must be obtained through efficient partitioning of the available wireless...
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Entrepreneurs' intention to use tax relief
Dane BadawczeThe dataset presents the results of research conducted by the author among Polish entrepreneurs in 2017–2020. The diagnostic survey method was used to collect primary data among enterprises from the SME sector. The measurement instrument was a survey questionnaire developed by the author. This study is a key piece of research. The aim was to examine...
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Economic vitality of Polish suburbs
PublikacjaSince 1989, Poland has been undergoing major political, social and economic transformations. The effects of these changes are visible on several levels, including the field of urban planning, where they manifested themselves as the birth of the suburbanization process. In the field of economics, it could be noticed that since 1989, the SME sector has been awakening very dynamically. Correlation of the parallel development of these...
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Family business succession – the practical or also theoretical problem. Bibliometric analysis
PublikacjaFamily businesses, in various forms, have existed since societies began to be created. However, family business research has a decidedly shorter tradition. In favorable conditions, family enterprises develop for many generations, and their fate is intertwined with the fate of the families. The topics of family businesses are raised by researchers around the world. Estimates regarding the number of family businesses are a frequent...
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Evaluation of a company’s image on social media using the Net Sentiment Rate
PublikacjaVast amounts of new types of data are constantly being created as a result of dynamic digitization in all areas of our lives. One of the most important and valuable categories for business is data from social networks such as Facebook. Feedback resulting from the sharing of thoughts and emotions, expressed in comments on various products and services, is becoming the key factor on which modern business is based. This feedback is...
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How Small KIBS Companies Manage Their Intellectual Capital? Towards an Emergent KM Approach
PublikacjaThe growing interest in Intellectual Capital management and Knowledge Management is now reaching small companies, especially those in the Knowledge-Intensive Business Services (KIBS) sector. This paper aims to explore this issue, starting from the assumption that a planned and systematic approach to KM, as is used in large companies, is rarely applicable in small organizations. It is more likely that small companies adopt an approach...
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HOW TO ASSESS THE MATURITY OF SMALL AND MEDIUM-SIZED ENTERPRISES TO LEAN SIX SIGMA PROJECTS
PublikacjaThis article describes the considerations for the implementation of the Lean Six Sigma (LSS) methodology in small and medium-sized enterprises. Pilot research was conducted in Polish and French SMEs (nine Polish and nine French enterprises from the service and production sectors) referring to the context of the implementation and application of the Lean Six Sigma concept. The studies led to the identification of the motives, needs,...
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David Duenas Cid dr hab.
OsobyHe is an Associate Professor at Kozminski University and the director of the Pub-Tech (Public Sector Data-Driven Technologies) Research Center. Previously, he served as an H2020 Marie Skłodowska-Curie Widening Fellow at Gdansk University of Technology, as a Researcher at the Johan Skytte Institute of Political Studies of the University of Tartu, as a Postdoctoral Researcher at the Ragnar Nurkse Department of Innovation and Governance...
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Mariusz Franciszek Kaszubowski dr
OsobyBiogram Mariusz Kaszubowski jest adiunktem w Katedrze Statystyki i Ekonometrii Wydziału Zarządzania i Ekonomii Politechniki Gdańskiej. Prowadzi zajęcia ze statystyki opisowej i matematycznej, a także statystyki społecznej i statystyki ubezpieczeniowej. Wykłada również statystykę na podyplomowych studiach z kontroli jakości „Lean Six Sigma Black Belt”. Jest absolwentem dwóch kierunków studiów: Zarządzania (specjalność Statystyka...
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The EU enlargement and domestic employment
PublikacjaThe study focuses on the interactions between EU member states' labor markets (manufacturing and tradable business services) over the period 1995-2005. We use recently released detailed sector level employment statistics, considering the effects of trade integration on the creation of links between labor force in ''Old'' and ''New'' partners in the enlarged EU. Empirical estimations show that the domestic demand for labor in the...
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Assessment of Poland's competitiveness as a location for BPO/SSC projects
Dane BadawczeIn compiled by A.T. Kearney in subsequent editions of the ranking (2009, 2011, 2016, 2019), the first three positions were taken by the same countries. India received the highest marks with a clear advantage. The country is a world leader in terms of attractiveness for locating business service centers. India can offer English-speaking skilled labor...
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Julita Wasilczuk dr hab.
OsobyUrodzona 5 kwietnia 1965 roku w Gdańsku. W latach 1987–1991 odbyła studia na Wydziale Ekonomiki Transportu Uniwersytetu Gdańskiego (obecnie Wydział Ekonomii). Od 1993 roku zatrudniona na nowo utworzonym Wydziale Zarządzania i Ekonomii, Politechniki Gdańskiej, na stanowisku asystenta. W 1997 roku uzyskała stopień doktora nauk ekonomicznych na WZiE, a w 2006 doktora habilitowanego nauk ekonomicznych w dyscyplinie nauki o zarządzaniu,...
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Generalized access control in hierarchical computer network
PublikacjaThe paper presents the design of the security layer for a distributed system located in the multizone hierarchical computer network. Depending on the zone from which a client’s request comes to the system and the type of the request, it will be either authorized or rejected. There is one common layer for the access to all the business services and interactions between them. Unlike the commonly used RBAC model, this system enforces...
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Disruption of the communication process on the example of ALEP-PL web application
PublikacjaBy creating a dedicated web service, such as the presented ALEP-PL solution, you can not assume that its users have suffcient knowledge of the energy sector. This application is dedicated to the local energy planning. The ALEP-PL makes it easier to incorporate in the planning of key players in the local energy market. This group of ALEP-PL users represents mainly the ocials of energy companies and specialist offcers. In the paper...
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Call processing performance in multidomain IMS/NGN architecture
PublikacjaThe Next Generation Network (NGN) architecture, which bases on the IP Multimedia Subsystem (IMS) concept, is a proposition of a telecommunication network dedicated to the needs of the modern information society. The main goal of NGN is to provide Quality of Service (QoS), for which proper network design and dimensioning are necessary. This also requires appropriate traffic models, which should be efficient and not excessively complicated...
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Knowledge management approaches among KIBS companies and their determinants – case study analysis
PublikacjaThis paper aims to present knowledge management (KM) approaches manifested by knowledge intensive business service (KIBS) companies together with their potential determinants (company size, type of services offered, and organizational structure). In particular, two types of approaches have been selected and examined, i.e. emergent KM approach and deliberate KM approach. Indeed, although KM approaches have been abundantly investigated...
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Superkomputery do wspomagania procesów gospodarczych ze szczególnym uwzględnieniem sektora bankowego
PublikacjaW artykule omówiono wykorzystanie superkomputerów do wspomagania procesów gospodarczych ze szczególnym uwzględnieniem sektora bankowego. Odniesiono się do wybranych projektów wspierających rozwój gospodarczy w oparciu o superkomputery. W szczególności zaproponowano zastosowanie HPC do implementacji wybranych metod sztucznej inteligencji w bankowości, w tym oceny ryzyka wybranych przedsięwzięć. Zaproponowane podejście umożliwia...
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Knowledge management implementation in small and micro KIBS : A categorization
Publikacjahe main goal of the paper is to provide a statistical categorization of small and micro knowledge-intensive business service (KIBS) companies, based on their knowledge management (KM) attitude. Since knowledge is the main production factor and output of these companies, it is essential to achieve a better understanding of how they manage this resource. A questionnaire-based survey was conducted on a sample of Polish small and micro...
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Sustainability reporting in the airline industry: Current literature and future research avenues
PublikacjaSustainability reporting (SR) allows organisations to communicate their non-financial impacts to stakeholders. It has also become a widespread business practice in aviation, a transport sector that contributes significantly to global warming. Academia has begun to examine SR in the context of airlines surprisingly late, and no comprehensive reviews of its respective developments have been made so far. Consequently, a systematic...
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Tomasz Maria Boiński dr inż.
OsobyZ uczelnią jestem związany już od 2000r kiedy to rozpocząłem studia na kierunku Informatyka wydziału Elektroniki, Telekomunikacji i Informatyki. Po ich ukończeniu z wyróżnieniem, w 2005 roku rozpocząłem studia doktoranckie. W trakcie studiów i bezpośrednio po ich zakończeniu zaangażowany byłem, we współpracy z firmą Hogart z Warszawy, we wdrażanie rozwiązań biznesowych w gdyńskiej firmie Elektronia S.A. (Infor FMS SunSystems) oraz...
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Michał Tomasz Tomczak dr
OsobyDoktor nauk społecznych, adiunkt badawczo-dydaktyczny na Wydziale Zarządzania i Ekonomii Politechniki Gdańskiej. Pracował jako visiting scholar w University of North Texas, College of Health and Public Service, w Stanach Zjednoczonych. Jest pierwszym polskim naukowcem w obrębie dyscypliny nauk o zarzadzaniu i jakości, który prowadził badania nad neuroróżnorodnością i pracą zawodową. Autor i współautor ponad 50 publikacji w obszarze...
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Traffic model for evaluation of call processing performance parameters in IMS-based NGN
PublikacjaIn the modern world requirements for accurate and fast information distribution are becoming more and more important, which creates a strong necessity for appropriate telecommunication network architecture. Proposition of such an architecture is the Next Generation Network (NGN) concept, which in order to guarantee Quality of Service (QoS), should be correctly designed and dimensioned. For this reason proper traffic models must...
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Creating Polish space language dictionary - lessons learned
PublikacjaPolish space industry suffers from lack of space vocabulary. Since joining European Space Agency in 2012, the sector has expanded rapidly now employing over 1000 specialists focusing mainly on space sustainability, space debris detection and tracking, robotics and propulsion systems. The Polish Space Agency together with The Polish Committee for Standardization have committed to creating the first lexicon of space language, along...
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WYKORZYSTANIE GRYWALIZACJI (GAMIFICATION) W SEKTORZE MSP DO BUDOWANIA RELACJI KLIENT-USŁUGODAWCA PRZY PROJEKTOWANIU USŁUG
PublikacjaArtykuł przedstawia nowe pojęcie grywalizacji, które wykorzystuje i przenosi mechanizmy tworzenia gier do świata biznesu i projektowania usług. Autor tekstu wprowadza czytelnika w tematykę zagadnienia grywalizacji, jednocześnie wyjaśniając, na czym ono polega. Prezentuje i omawia mechanizmy, jakie wyróżniają grywalizację. Twórca tekstu pokazuje przykłady zastosowania grywalizacji oraz opisuje zagadnienia związane z wykorzystaniem...
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Knowledge Sharing and Managing Intellectual Capital in the Times of COVID-19: Evidence from Polish Restaurant Industry
PublikacjaPurpose: The aim of this paper is to show how restaurants in Poland managed their intellectual capital (IC) in the COVID-19 crisis and how knowledge sharing (KS) helped them to survive in those dynamically changing conditions. Methodology: The study is based on qualitative research – semi-structured interviews with a few restaurant owners and managers responsible for the business operations during...
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Implementing a CSR Strategy in a Small Enterprise - a Case Study
PublikacjaAs a result of employees’ meetings conducted according to Kaizen workshops formula and seeking new development directions for the company (including CSR actions) various product and service innovations have been implemented. Also a market niche has been discovered, and as a consequence the company gained another profitable aspect of the business activity. The atmosphere and contribution in performing tasks have improved among...
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Testing Situation Awareness Network for the Electrical Power Infrastructure
PublikacjaThe contemporary electrical power infrastructure is exposed to new types of threats. The cause of such threats is related to the large number of new vulnerabilities and architectural weaknesses introduced by the extensive use of Information and Communication Technologies (ICT) in such complex critical systems. The power grid interconnection with the Internet exposes the grid to new types of attacks, such as Advanced Persistent...
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Polish Suburban Landscape made of Enterpereneurial Tissue
PublikacjaDwa ostatnie dekady w Polsce to okres ekspansywny rozwój małych przedsiębiorstw i równolegle dynamiczne przekształcenia przestrzeni wokół miasta . Rozwój tych dwóch zjawisk nastąpiło w okresie transformacji gospodarczej po 1989 roku . Głównym celem pracy jest zbadanie poziomu interakcji między procesem suburbanizacji i rozwojem sektora MSP w wybranych podmiejskich obszary, na przykładzie Metropolii Trójmiejskiej.
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Zastosowanie metody studium przypadku w kształceniu menedżerów
PublikacjaKształcenie z wykorzystaniem metod rozwiązywania problemów (problem-based learning) staje się coraz bardziej popularne na wszystkich poziomach kształcenia, również w edukacji biznesowej. Przykładem takiej metody jest studium przypadku (case study). Metoda studium przypadku pozwala na rozwijanie umiejętności i kompetencji wykorzystywanych przez menedżerów w ich pracy, np. umiejętności syntezy, identyfikacji problemów, czy podejmowania...
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Nadzeya Sabatini dr
OsobyNadzeya Sabatini is Assistant Professor in Digital Transformation at Gdańsk University of Technology (Gdansk, Poland), its Department of Informatics in Management (Faculty of Management and Economics). Nadzeya is lecturer at USI – Università della Svizzera italiana (Lugano, Switzerland), a research fellow at the Institute of Digital Technologies for Communication of the same university, and coordinator of MSc in Digital Fashion...
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Transformation of Energy Markets: Description, Modeling of Functioning Mechanisms and Determining Development Trends
PublikacjaOne of the key contemporary economic and social issues today is the global energy transition. Energy transition processes are having a significant impact on the development of world economies, increasing their TFP and leading to an increase in their level of innovation through the transfer of myriad new technologies. These processes also contribute to an increase in foreign direct investment and, consequently, an increase in the...
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Marek Szelągowski dr
OsobyMarek Szelągowski has participated in the creation and implementation of IT solutions in the fields of accounting, human resources management, production, IT infrastructure management, etc. As the CIO of the BUDIMEX Group in 2000–2008 he was responsible for the accommodation of informatization strategies to the changing needs of the business sector. He was managing and participating in analyses and optimizations of business processes...