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Search results for: : electronic commerce, categories of shop services, knowledge sources, smart services, customer-oriented scenarios, integrated platforms
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EMPATHY AND BURNOUT SYNDROME IN THE PRACTICE OF EMERGENCY SERVICES — PILOT STUDY
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Building federation of digital libraries basing on concept of atomic services
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Epidemiology of Cranio-Cerebral Injuries in Emergency Medical Services Practice
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The categorization of the tourist services quality perception determinants in hierarchical conception
PublicationW niniejszym rozdziale zaprezentowano kategoryzację determinant percepcji jakości usług turystycznych. Omówione zostały główne grupy oraz determinanty elementarne z wykorzystaniem ujęcia modeli hierarchicznych.
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Usability and socio-organizational context of on-line services in intranet portals
PublicationPublikacja omawia problemy postrzeganej jakości usług on-line, dostępnych w intranetowych portalach pracowniczych. Zaproponowano poszerzone podejście ocenowe wykraczające poza typową ocenę jakości użytkowej. Poszerzenie to polega na uwzględnieniu w projektowaniu i w ocenie czynników organizacyjnych i ekonomicznych, związanych z budową relacji na linii pracodawca-pracownicy. Zaproponowano również metodykę projektowania portali intranetowych...
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Usability and relational factors in user-perceived quality of online services
PublicationThe purpose of this paper is to identify the key determinants of con-sumer-perceived usability of online service websites and their impact on e-loyalty potential, expressed by customer’s willingness to return and to recommend the website to others. In this experimental usability study fifteen video-recorded users performed specific tasks in financial, travel and health online service websites. After completing the tasks users filled...
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Application of design-thinking models to improve the quality of tourism services
PublicationThe paper presents basic aspects of improvement activities for the quality of tourism industry service through its specific determinants of quality. The authors suggested an the application of design-thinking concept in the development of the service itself and an attempt to undertake improvement activities.
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Developments in the Polish Motorway System and the Impact on Baltic Ferry Services.
PublicationArtykuł obejmuje charakterystykę rynku żeglugi promowej w Polsce, analizę stanu dróg i autostrad, a także przedstawia kierunki i możliwości rozwoju sektora polskiej żeglugi promowej oraz budowy sieci autostrad w kraju.
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Telemedicine services using image content based retrieval system.
PublicationArtykuł przedstawia metody opisu treści obrazów medycznych. Na tej podstawie zbudowano system telekonsultacji medycznych, którego architekturę oraz wyniki zastosowań pokazano w pracy.
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MARKAL long-term power generation scenarios for Poland: Increasing the share of renewable energy sources by 2040
PublicationIn this paper, renewable energy sources (RES) support mechanisms in Poland was presented with perspec-tives of proposed support system modifications, discussed in the project of Renewable Energy Act. In ad-dition, MARKAL model of RES support mechanism was presented, taking into account technology-specific multiplication factors. Two model runs with emission trading system in place and two additional runs without emission trade...
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Architecture and implementation of distributed data storage using Web Services, CORBA i PVM. W: Proceedings. PPAM 2003. Parallel Processing and Applied Mathematics. Fifth International Conference. Częstochowa, 7-10 September 2003. Architektura i implementacja rozproszonego zarządzania danymi używając systemów Web Services, CORBA i PVN.
PublicationProponujemy architekturę i jej implementację PVMWeb Cluster I/O przeznaczoną do rozproszonego zarządzania danymi. Dane zapisywane są w systemie Web Services z geograficznie odległych klientów lub przez wywołania CORBA z wewnątrz danego klastra co oferuje lepsze osiągi.
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Journal of Electronic Commerce in Organizations
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Journal of Electronic Commerce Research
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INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE
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Applying Fuzzy Logic of Expert Knowledge for Accurate Predictive Algorithms of Customer Traffic Flows in Theme Parks
PublicationThis study analyzes two forecasting models based on the application of fuzzy logic and evaluates their effectiveness in predicting visitor expenditure and length of stay at a popular theme park. The forecasting models are based on a set of more than 600 decision rules constructed in the form of a complex series of IF-THEN statements. These algorithms store expert knowledge. A descriptive instrument that records the individual visitor's...
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Knowledge Exchange Between KIBS Firms and Their Clients: Case Study Analysis
PublicationPurpose: This paper aims to analyse knowledge exchange between KIBS firms and their clients, and their potential determinants (e.g. client’s education, type of the service offered, channel of the knowledge exchange, and willingness of the customer to accept the knowledge). The paper is based on a literature analysis and a case study research, examining 5 KIBS firms located in the Pomeranian region in Poland. Methodology: On the...
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Engineering Management in Production and Services
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Experience oriented enhancement of smartness for Internet of Things
PublicationIn this paper, we propose a novel approach, the Experience-Oriented Smart Things that allows experiential knowledge discovery, storage, involving, and sharing for Internet of Things. The main features, architecture, and initial experiments of this approach are introduced. Rather than take all the data produced by Internet of Things, this approach focuses on acquiring only interesting data for its knowledge discovery process. By...
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Knowledge mangement: towards smart it suport system
PublicationW pracy zaprezentowano problematykę wykorzystania wiedzy w projektowaniu systemów inteligentnych. wydaje się, bowiem, że przy realizacji przedsięwzięcia zarządzanie wiedzą w procesach analizy wymagań ma kluczowe znaczenie dla sukcesu przedsięwzięcia. Omówiono metody pozyskiwania i przetwarzania wiedzy na potrzeby semantic web, scharakteryzowano to podejście, a także wykazano jego przydatność dla systemów informatycznych wspomagających...
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Magdalena Szuflita-Żurawska
PeopleHead of the Scientific and Technical Information Services at the Gdansk University of Technology Library and the Leader of the Open Science Competence Center. She is also a Plenipotentiary of the Rector of the Gdańsk University of Technology for open science. She is a PhD Candidate. Her main areas of research and interests include research productivity, motivation, management of HEs, Open Access, Open Research Data, information...
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Knowledge Risks in the Sharing Economy
PublicationThis chapter presents a theoretical analysis of potential risks connected with knowledge that organizations operating in the sharing economy might potentially face. Nowadays, it can be stated that an increasing amount of individuals and organizations participate in sharing and exchanging data, information, and knowledge, as well as physical goods and services (Botsman & Rogers, 2011). The development of the sharing economy has...
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Rafał Leszczyna dr hab. inż.
PeopleDr hab. Rafal Leszczyna is an associate professor at Gdansk University of Technology, Faculty of Management and Economics. He holds the M.Sc. degrees of Computer Science and Business Management. In December, 2006 he earned a Ph.D. in Computer Science, specialisation - Computer Security at the Faculty of Electronics, Telecommunications and Informatics of Gdansk University of Technology. Between 2004 and 2008 he worked in the European...
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Improving methods to calculate the loss of ecosystem services provided by urban trees using LiDAR and aerial orthophotos
PublicationIn this paper we propose a methodology for combining remotely sensed data with field measurements to assess selected tree parameters (diameter at breast height (DBH) and tree species) required by the i-Tree Eco model to estimate ecosystem services (ES) provided by urban trees. We determined values of ES provided by trees in 2017 in Racibórz (a city in South Poland) and estimated the loss of ES from January 1, 2017 to March 5, 2017,...
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Application of unmanned USV surface and AUV underwater maritime platforms for the monitoring of offshore structures at sea
PublicationThe operation of offshore structures at sea requires the implementation of advanced systems for their permanent monitoring. There is a set of novel technologies that could be implemented to deliver a higher level of effective and safe operation of these systems. A possible novel solution may be the application of a new maritime unmanned (USV) surface and underwater vehicles/platforms (AUV). Application of such vehicles/platforms...
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Reliability of UAVs in Fire Services Operations. Tests and Measurements of Selected Parameters
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Problems of functioning of the insurance services market in the conditions of COVID-19 distribution
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SOCIO-ECONOMIC MOTIVATIONS FOR PARTICIPATION IN FINANCIAL FRAUD IN THE INSURANCE SERVICES MARKET
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The development of organizational, legal and ideological formation of the institutions providing insurance services
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Application of multi-criteria mathematical programming models for assignment of services in a hospital
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Radar sensors planning for the purpose of extension of River Information Services in Poland
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iTVP: large-scale content distribution for live and on-demand video services
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Long-Term Preservation Services as a Key Element of the Digital Libraries Infrastructure
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Multi Queue Approach for Network Services Implemented for Multi Core CPUs
PublicationMultiple core processors have already became the dominant design for general purpose CPUs. Incarnations of this technology are present in solutions dedicated to such areas like computer graphics, signal processing and also computer networking. Since the key functionality of network core components is fast package servicing, multicore technology, due to multi tasking ability, seems useful to support packet processing. Dedicated...
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Identification and classification model of the quality perception determinants and tourist services attributes
PublicationW niniejszym rozdziale zaprezentowano model identyfikacji oraz klasyfikacji zarówno determinant percepcji jakości jak i cech charakterystycznych dla usług turystycznych. Wykorzystano w tym celu zarówno cechy charakterystyczne dla usług dowolnego rodzaju zaadaptowane na potrzeby usług turystycznych jak i te które są specyficzne wyłącznie dla tej branży.
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Problems of adapting Polish ports for ferry shipping services on the Baltic Sea
PublicationArtykuł zawiera analizę porównawczą największych terminali promowych na Bałtyku oraz terminali promowych położonych w części południowej i wschodniej Morza Baltyckiego, w tym w Polsce. W pracy przedstawiono również możliwości i kierunki rozwoju polskich terminali promowych.
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Simulation modelling for managing complex systems: case study for maintenance services.
PublicationModelowanie symulacyjne zyskuje sobie pozycje najważniejszego narzędzia w obszarze zarządzania wiedzą i informacją. W pracy przedstawiono zastosowanie modelowania symulacyjnego w zarządzaniu przepływem informacji w systemach złożonych. Posłużono się przykładem serwisu eksploatacji i przeglądów remontowych dla pięciu geograficznie rozproszonych przedsiębiorstw.
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The potential of web awareness as a determinant of dually defined customer value
PublicationIn the conditions of increasing demand barrier, the enterprise’s basic capital is customers. From an enterprise point of view, this means the need to create a dual perceived and defined customer value which remains related to market value (income and development potential) and customer resource value (reference, information and cooperative potential). The progressing digitisation process transfers business processes, and thus relationships, into...
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Mercury emission to the atmosphere from anthropogenic sources in Europe in 2000 and their scenarios until 2020
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Mercury emission to the atmosphere from anthropogenic sources in Europe in 2000 and their scenarios until 2020
PublicationPrzedstawiono obecny stan wiedzy na temat emisji rtęci ze źródeł antropogenicznych na terenie Europy w roku 2000. Zebrane dane stanowiły bazę wyjściową do opracowania scenariuszy emisji do roku 2020. Ponad połowa całkowitej emisji, szacowanej na 239 tony, pochodzi z energetyki przemysłowej oraz gospodarstw domowych i jest związana ze spalaniem stałych nośnikow energii. Istotnym źródłem emisji jest również produkcja cementu (ok....
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Design of a Distributed System using Mobile Devices and Workflow Management for Measurement and Control of a Smart Home and Health
PublicationThe paper presents design of a distributed system for measurements and control of a smart home including temper- atures, light, fire danger, health problems of inhabitants such as increased body temperature, a person falling etc. This is done by integration of mobile devices and standards, distributed service based middleware BeesyCluster and a workflow management system. Mobile devices are used to measure the parameters and are...
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No-Wait & No-Idle Open Shop Minimum Makespan Scheduling with Bioperational Jobs
PublicationIn the open shop scheduling with bioperational jobs each job consists of two unit operations with a delay between the end of the first operation and the beginning of the second one. No-wait requirement enforces that the delay between operations is equal to 0. No-idle means that there is no idle time on any machine. We model this problem by the interval incidentor (1, 1)-coloring (IIR(1, 1)-coloring) of a graph with the minimum...
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DIAGNOSES MADE BY LEADERS OF EMERGENCY MEDICA L SERVICES TEAMS WITHIN THE OPERAT ION AREA OF THE EMERGENCY MEDICA L SERVICES STAT ION IN MINSK MAZOWIECKI IN 2013-2017
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INFORMATION SOCIETY DEVELOPMENT TRENDS, FROM DATA THROUGH KNOWLEDGE TO WISDOM
PublicationThe paper investigates both the causes and effects of the rapid increase in the data volume(BigData)andtheirimpactonhumancognition.TheroleoftheInternetindistributing and exchanging of such data, and their impact on the growth of the Information Society are emphasized. As a result, Wisdom Science – a new kind of research – emerges which has the potential to facilitate more advanced solutions in the digital world. In consequence,...
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A New Era Is Beginning in Central and Eastern Europe: Information and Communication Technology Services Exceed Manufacturing in the Global Production Chain
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Semantic Data Sharing and Presentation in Integrated Knowledge System
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Organisational Competence vs Transferability of Knowledge in Cluster Organisations and Technology Parks
PublicationPurpose. The main paper aims to evaluate the impact of organisational competence on knowledge and information flows within cluster organisations and technology parks, with particular emphasis on innovative content knowledge. The paper addresses the research question: “What set of competencies of cooperating companies allows access to information and knowledge in cluster and parks structures?" Methodology. The authors report their...
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ZARZADZANIE ORGANIZACJĄ TYPU SMART
PublicationZaprezentowano organizacji, w której charakterystykę wpisano następujące cechy: strategiczne uwarunkowanie, maksymalną innowacyjność, atrakcyjność dla interesariuszy, rozwijanie osobowości pracowników oraz twórczość w działaniu. Te atrybuty, tworzą koncepcję organizacji SMART (akronim od pierwszych liter powyższych cech), która wyróżnia się dodatkowo strukturą opartą o dynamicznie kreowane zespoły oraz skutecznym wspomaganiem...
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International Journal of Electronic Customer Relationship Management
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Energy-Efficient Self-Supervised Technique to Identify Abnormal User Over 5G Network for E-Commerce
PublicationWithin the realm of e-commerce networks, it is frequently observed that certain users exhibit behavior patterns that differ substantially from the normative behaviors exhibited by the majority of users. The identification of these atypical individuals and the understanding of their behavioral patterns are of significant practical significance in maintaining order on e-commerce platforms. One such method for accomplishing this...
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Energy-Efficient Self-Supervised Technique to Identify Abnormal User Over 5G Network for E-Commerce
PublicationWithin the realm of e-commerce networks, it is frequently observed that certain users exhibit behavior patterns that differ substantially from the normative behaviors exhibited by the majority of users. The identification of these atypical individuals and the understanding of their behavioral patterns are of significant practical significance in maintaining order on e-commerce platforms. One such method for accomplishing this objective...