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Search results for: FAIR SERVICE
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An analysis of the causes and consequences of firefighters’ accidents at work in the State Fire Service in 2010 – 2016
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Expert elicitation of a navigation service implementation effects on ship groundings and collisions in the Gulf of Finland
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A JEE-based modelling and execution environment for workflow applications with just-in-time service selection
PublicationArtykuł prezentuje model scenariusza z dynamicznym wyborem usług do wykonania zadań scenariusza. Adekwatność rozwiązania została zaprezentowana dla zastosowań naukowych i biznesowych w warunkach kiedy dostępność usług się zmienia i usługi powinny być wybierane w trakcie działania scenariusza a nie przed jego rozpoczęciem. Pokazano, że dla scenariusza naukowego z powtarzalnymi symulacjami, algorytm dobiera usługi, aby zminimalizować...
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Application of Text Analytics in Public Service Co-Creation: Literature Review and Research Framework
PublicationThe public sector faces several challenges, such as a number of external and internal demands for change, citizens' dissatisfaction and frustration with public sector organizations, that need to be addressed. An alternative to the traditional top-down development of public services is co-creation of public services. Co-creation promotes collaboration between stakeholders with the aim to create better public services and achieve...
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The Effect of Long Term Service at Elevated Temperatures on Microstructure Degradation of Austenitic Reformer Tubes
PublicationThe paper analyses the relationship between an increase of the inner diameter of tubes made of Manaurite XM cast steel and transformations occurring in their microstructure due to long-lasting operation in methane reformer. Examinations included metallographic analysis with light microscope (LM), scanning electron microscope (SEM) and microanalysis of the chemical composition of precipitates (EDX). It was indicated that there is...
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Transforming a Traditional, Family-Run Car Dealership into a Digital-Era Modern Service Provider
PublicationThe automotive industry today faces multiple challenges. The automotive market is characterised by frequent changes and technological developments in comfort and safety of travel by all types of vehicles. The division between traditional and modern services is related to their susceptibility to technological progress. We should differentiate between two types of technology: technology used directly in vehicles and technology utilized...
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Analytical Traffic Model for a Multidomain IMS/NGN Network Including Service and Transport Stratum
PublicationThis paper addresses the problem of modelling call processing performance (CPP) in a multidomain Next Generation Network (NGN) architecture including the elements of the IP Multimedia Subsystem (IMS) in service stratum and based on the Multiprotocol Label Switching (MPLS) technology in transport stratum. An analytical traffic model for such an architecture is proposed by integrating the formerly implemented submodels of service...
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Clinical and conventional pharmacy services in Polish hospitals: a national survey
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Family caregivers’ experiences with healthcare services: a case of Huntington disease
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Usability and socio-organizational context of on-line services in intranet portals
PublicationPublikacja omawia problemy postrzeganej jakości usług on-line, dostępnych w intranetowych portalach pracowniczych. Zaproponowano poszerzone podejście ocenowe wykraczające poza typową ocenę jakości użytkowej. Poszerzenie to polega na uwzględnieniu w projektowaniu i w ocenie czynników organizacyjnych i ekonomicznych, związanych z budową relacji na linii pracodawca-pracownicy. Zaproponowano również metodykę projektowania portali intranetowych...
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EMPATHY AND BURNOUT SYNDROME IN THE PRACTICE OF EMERGENCY SERVICES — PILOT STUDY
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Building federation of digital libraries basing on concept of atomic services
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Epidemiology of Cranio-Cerebral Injuries in Emergency Medical Services Practice
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Ranking ecosystem services delivered by trees in urban and rural areas
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CARDIOVASCULAR RISK FACTORS AMONG POLISH EMPLOYEES OF UNIFORMED SERVICES
PublicationObjectives: Employees of uniformed services (EoUS) were screened for cardiovascular risk factors. Material and Methods: A total of 1138 EoUS (age M±SD 49.9±6.0 years) and 263 controls (age M±SD 54.4±9.7 years) under the care of the cardiology clinic in Gdańsk, Poland,were included in the study. Medical history and blood samples were collected, and a physical examination was performed. Ten-year cardiovascular risk of death was...
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Application of design-thinking models to improve the quality of tourism services
PublicationThe paper presents basic aspects of improvement activities for the quality of tourism industry service through its specific determinants of quality. The authors suggested an the application of design-thinking concept in the development of the service itself and an attempt to undertake improvement activities.
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Health monitoring services based on off-the-shelf mobile devices
PublicationDevelopment of health monitoring systems usually involves usage of dedicated devices with provided guarantees in terms of their reliability. Those devices raise the cost of the whole system, because of which such platforms are limited only to specific areas and constrained number of users. Usage of off-the- shelf devices could lower the cost and bring those systems to the masses. The paper covers possible uses of common off-the-shelf...
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Usability and relational factors in user-perceived quality of online services
PublicationThe purpose of this paper is to identify the key determinants of con-sumer-perceived usability of online service websites and their impact on e-loyalty potential, expressed by customer’s willingness to return and to recommend the website to others. In this experimental usability study fifteen video-recorded users performed specific tasks in financial, travel and health online service websites. After completing the tasks users filled...
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Creating Hotel Services from a Perspective of Extraordinary Customer Experience
PublicationThis conceptual article aims to explore the process of providing hotel services in the context of requirements arising from the experience economy. Both the concept of experience marketing and the concept of customer experience management provided a theoretical framework for the discussion. Based on a review of literature and conclusions derived from hotel managers’ experiences, a research model is proposed, which may be of some...
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Radio Simulcasting at a Glance: a New Look at Broadcasting and Streaming Services
PublicationRadio is by far one of the most popular and accessible medium. With its availability it attracts listeners all around the world. There are numerous ways of delivering content to consumers. The present situation is characterized by the convergence of acoustics, computer science and telecommunications. This paper reviews the current status of radio broadcasting and streaming services. It describes a subjective study concerning different...
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The categorization of the tourist services quality perception determinants in hierarchical conception
PublicationW niniejszym rozdziale zaprezentowano kategoryzację determinant percepcji jakości usług turystycznych. Omówione zostały główne grupy oraz determinanty elementarne z wykorzystaniem ujęcia modeli hierarchicznych.
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Parallelization of Compute Intensive Applications into Workflows based on Services in BeesyCluster
PublicationThe paper presents an approach for modeling, optimization and execution of workflow applications based on services that incorporates both service selection and partitioning of input data for parallel processing by parallel workflow paths. A compute-intensive workflow application for parallel integration is presented. An impact of the input data partitioning on the scalability is presented. The paper shows a comparison of the theoretical...
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Non-Satellite Broadband Maritime Communications for e-Navigation Services
PublicationThe development of broadband network access technologies available to users on land has triggered a rapid expansion of a diverse range of services provided by terrestrial networks. However, due to limitations of digital communication technologies in the off-shore area, the maritime ICT systems evolution so far has not followed that trend. Despite the e-navigation initiative defining the set of Maritime Services, the progress in...
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Ranking ecosystem services delivered by trees in urban and rural areas
PublicationPolicies and strategies for tree management and protection on a national, regional, and local level have not sufficiently considered differences between rural and urban areas. We used expert knowledge to compare rural and urban areas in a case study evaluating the relative importance of ecosystem services (ES) in policy development. The Analytic Hierarchy Process (AHP) and focus group discussions were used to rank 17 ES, representing...
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Government in the metaverse: Requirements and suitability for providing digital public services
PublicationDigital government comprises all means to enable governments to interact with their constituents digitally. The metaverse provides a virtual reality environment where various activities can be carried out without physically visiting the places of interest, including the public authorities. Yet, how governments can use the metaverse is unknown. This paper aims to extend the understanding of the metaverse architecture requirements...
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Integrating web site services into application through user interface
PublicationThe issue of integrating applications which are only accessible through visual user interface is not thoroughly researched. Integration of web applications running remotely and controlled by separate organizations becomes even more complicated, as their user interface can display differently in different browsers or change without prior notification as a result of application maintenance. While possible, it is generally not common...
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A tool for integrating Web Site services over User Interface
PublicationCompanies and organizations are building information systems by integrating previously independent applications, together with new developments. This integration process has to deal with existing applications, which can only be used through their specific interfaces, and often cannot be modified. Integration of web applications running remotely and controlled by separate organizations becomes even more complicated, as their user...
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Developments in the Polish Motorway System and the Impact on Baltic Ferry Services.
PublicationArtykuł obejmuje charakterystykę rynku żeglugi promowej w Polsce, analizę stanu dróg i autostrad, a także przedstawia kierunki i możliwości rozwoju sektora polskiej żeglugi promowej oraz budowy sieci autostrad w kraju.
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Telemedicine services using image content based retrieval system.
PublicationArtykuł przedstawia metody opisu treści obrazów medycznych. Na tej podstawie zbudowano system telekonsultacji medycznych, którego architekturę oraz wyniki zastosowań pokazano w pracy.
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Engineering Management in Production and Services
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f-Cycles - a new approach to providing fast service recovery at low backup capacity overhead
PublicationW artykule zaproponowano klasowy algorytm doboru tras przeżywalnych, wykorzystujący autorską koncepcję f-Cykli ochronnych. Celem podejścia było zminimializowanie wartości czasu odtwarzania uszkodzonych strumieni ruchu. Cel ten został osiągnięty poprzez dostosowanie wielkości obszaru ochrony w zależności od klasy usług. Badania symulacyjne pokazały, że wykorzystując autorką koncepcję f-Cykli ochronnych, możliwe jest również jednoczesne...
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A novel class-based protection algorithm providing fast service recovery in IP/WDM networks
PublicationW artykule rozważa się warstwową strukturę sieci IP-MPLS/WDM. Węzły sieci mają funkcjonalność zarówno optycznych krotnic transferowych (OXC), jak i routerów IP. Dowolne dwa routery IP mogą być ze sobą połączone poprzez logiczne łącze IP realizowane przez ścieżkę optyczną WDM. Zaproponowano metodę klasową doboru tras przeżywalnych zapewniającą szybkie odtwarzanie uszkodzonych strumieni ruchu zarówno w warstwie WDM jak i IP-MPLS....
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A novel genetic approach to provide differentiated levels of service resilience in IP-MPLS/WDM networks
PublicationThis paper introduces a novel class-based method of survivable routing for connection-oriented IP-MPLS/WDM networks, called MLS-GEN-H. The algorithm is designed to provide differentiated levels of service survivability in order to respond to varying requirements of end-users. It divides the complex problem of survivable routing in IP-MPLS/WDM networks into two subproblems, one for each network layer, which enables finding the...
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The Analysis of Container Vessel Service Efficiency in the Aspect of Berth and Handling Equipment Usage in Polish Ports
PublicationThe paper analyses the efficiency of container vessel service in Polish container terminals taking under considerations different berth layouts and handling equipment.
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Enabling Deeper Linguistic-based Text Analytics – Construct Development for the Criticality of Negative Service Experience
PublicationSignificant progress has been made in linguistic-based text analytics particularly with the increasing availability of data and deep learning computational models for more accurate opinion analysis and domain-specific entity recognition. In understanding customer service experience from texts, analysis of sentiments associated with different stages of the service lifecycle is a useful starting point. However, when richer insights...
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Diagnostyka obiektów przemysłowych z wykorzystaniem wspólnej magistrali usług DIAGNOSTIC SERVICE BUS DSB
PublicationKorzystając ze znanego pojęcia magistrali, w pracy przedstawia się sposób przystosowania i wykorzystania magistrali usług w systemie diagnostyki obiektów przemysłowych. Koncepcja takiego środka komunikacyjnego opiera się na architekturze SOA (z architekturą zorientowanej na usługi). Koncepcja ta stanowi metodę rozwiązania problemów wydajnościowych rozwijanego projektu pt. "Sieciowy Monitor Obiektu" (SMO). Wspólna szyna danych zwiększa...
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A framework of open government data (OGD) e-service quality dimensions with future research agenda
PublicationPurpose This research paper aims to present a framework of open government data (OGD) relating to e-service quality dimensions. In addition, it provides a research agenda for the e-service delivery of OGD. Design/methodology/approach A literature review pertaining to e-service quality with special reference to e-government was delivered to deduce the key dimensions of e-service quality for OGD. Findings Five e-service quality dimensions...
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Justifying the prolongation of the service life of the bearing structure of a tank car when using Y25 bogies
PublicationThis paper substantiates the use of Y25 bogies under tank cars in order to prolong their service life. The reported study has been carried out for a tank car with rated parameters, as well as the actual ones, registered during full-scale research. Mathematical modeling was performed to determine the basic indicators of the tank car dynamics. The differential equations of motion were solved by a Runge-Kutta method using the Mathcad...
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Modernized cathodic protection system for legs of the production rig – Evaluation during ten years of service
PublicationThe modernization of cathodic protection system of the Baltic Beta platform legs is described. It was that the sacrificial anodes cone-shaped groups were to be placed on the seabed at a depth of 80 m. The measurements results of cathodic protection effectiveness during its ten-years operation are presented. The effectiveness was assessed based on the potential value along the entire length of the legs from the sea surface to the...
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Effect of long term service at elevated temperatures on mechanical properties of Manaurite XM reformer tubes
PublicationMicrostructure transformations occur in the Manaurite XM cast steel tubes during long-term operation in the reformer furnace were revealed and described. The rela tionship between mechanical properties, an increase of internal diameter of the tube and microstructure degradation is discussed. Static tensile test was performed on two types of samples with different shapes. It has been shown differences in the results of tests...
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Botanica Serbica
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Air Power History
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Air & Space Law
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Clean Air Journal
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Far Eastern Entomologist
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Air Force Magazine
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Air Medical Journal
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Journal of Air Transportation
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International Journal of Quality and Service Sciences
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Journal of the Royal Naval Medical Service
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