Search results for: SERVICE DESIGN
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Working conditions in small companies in the eyes of the employees. [Warunki pracy w małych firmach w ocenie pracowników]
PublicationThe article presents the results of the study concerning the employees' awareness of working conditions. 157 employees from small production and service companies took part in the research. The research showed differences in the employees' perception of their working conditions. The employees were more often dissatisfied with working conditions than managers. A significant number of respondents (more than 75%) believe that the...
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Dynamic ranking of cloud providers
PublicationThe paper focuses on how to create an effective dynamic ranking service for IaaS,PaaS and SaaS cloud providers. It considers building of a quality model for thispurpose along with definition of quality measurement procedures. The paper discussesseveral techniques known from already existing price comparison engines that couldbe modified and adopted for comparison of cloud providers. Furthermore, a tech-nique for filtering measured...
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Modelling Evolution of Knowledge-Based Information Technology Organization: The Concept and Perspective
PublicationIncreasing pressure on improving the efficiency of companies' operations leads to transformation of their Information Technology (IT) organizations from technology-oriented to service-oriented, based on the Information Technology Infrastructure Library (ITIL) model. The evolution of these IT organizations can be supported by the knowledge-based systems centered on the rules determined through agregation and refinement of existing...
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BENEFITS FROM BREAKING UP WITH LINUX NATIVE PACKET PROCESSING WHILE USING INTEL DPDK LIBRARIES
PublicationThe Intel Data Plane Development Kit (DPDK) is a set of libraries and drivers for fast packet processing in Linux. It is a dedicated framework for building efficient high-speed data plane applications supporting QoS features with poll mode drivers which are supporting virtual and physical NIC’s so environment can be used to build efficient data plane applications for packet networks. The results of test on Quality of Service Metering...
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Effects of safety barrier life cycle cost factors - identification and analysis
PublicationThe costs borne by road infrastructure authorities for managing and maintaining road devices such as safety barriers may be very high. This has prompted the need for identifying and analysing in detail all factors that influence the costs of safety barriers throughout their service life. To meet that need, the authors used international experience and field data collected under the LifeRoSE project to define the cost structure...
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PVM Web Cluster: integration of PVM clusters using Web services and CORBA.
PublicationProponujemy nową architekturę i jej implementację PVM Web Cluster, która umożliwia łatwe zrównoleglanie wykonania zadań PVM zarówno na geograficznie rozproszone klastry PVM jak i wewnątrz nich. Uruchamianie zadań jest wykonywane poprzez wywołanie usługi sieciowej (Web service), która negocjuje najlepszy klaster (klastry) dla danego zadania i komunikuje się z klastrami za pomocą standardu CORBA.
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Knowledge Exchange Between KIBS Firms and Their Clients: Case Study Analysis
PublicationPurpose: This paper aims to analyse knowledge exchange between KIBS firms and their clients, and their potential determinants (e.g. client’s education, type of the service offered, channel of the knowledge exchange, and willingness of the customer to accept the knowledge). The paper is based on a literature analysis and a case study research, examining 5 KIBS firms located in the Pomeranian region in Poland. Methodology: On the...
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International Conference on Heterogeneous Networking for Quality, Reliability, Security and Robustness (International Conference on Quality of Service in Heterogeneous Wired/Wireless Networks[Qsine])
Conferences -
Double-Blind Reputation vs. Intelligent Fake VIP Attacks in Cloud-Assisted Interactions
PublicationWe consider a generic model of Client-Server interactions in the presence of Sender and Relay, conceptual agents acting on behalf of Client and Server, respectively, and modeling cloud service providers in the envisaged "QoS as a Service paradigm". Client generates objects which Sender tags with demanded QoS level, whereas Relay assigns the QoS level to be provided at Server. To verify an object's right to a QoS level, Relay detects...
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Usługi Webowe dla zastosowań L2L.
PublicationPrzedstawiono problemy komunikacji pomiędzy systemami informatycznymi dla sektora B2B. Jako rozwiązanie zaproponowano technologię Usług Webowych (Web Service). Omówiono jej koncepcję oraz przykładową implementację przy pomocy protokołów: HTTP, SOAP czy WSDL. Problemy związane z integracją aplikacji zilustrowano na przykładzie aplikacji tworzonych w ramach w ramach projektu PBI. Wskazano dalszy możliwy kierunek rozwoju tego...
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Modelling of the viscoelastic properties of the technical fabric VALMEX
PublicationThe analysis of the Burgers model used for the constitutive description of the technical fabric VALMEX vis-coelastic behavior is presented. It has revealed that the correctness of the identification depends strongly on the level of the immediate strain taken for calculations. Moreover, it has been proven that the Burgers model can be used for modelling of the viscoelastic properties of the polyester reinforced PVC coated VALMEX...
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QoS/QoE in the Heterogeneous Internet of Things (IoT)
PublicationApplications provided in the Internet of Things can generally be divided into three categories: audio, video and data. This has given rise to the popular term Triple Play Services. The most important audio applications are VoIP and audio streaming. The most notable video applications are VToIP, IPTV, and video streaming, and the service WWW is the most prominent example of data-type services. This chapter elaborates on the most...
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TRAFFIC MODEL OF A MULTIDOMAIN IMS/NGN
PublicationIn this paper we continue our research and present an analytical traffic model of a multidomain Next Generation Network (NGN), which is standardized for delivering multimedia services based on the IP Multimedia Subsystem (IMS). The model takes into account several service scenarios (including registration, intra- and inter-operator calls) and a large set of network parameters. Using the model mean Call Set-up Delay and mean Call...
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Methodology of Conformity Testing of VoIP Connections Scenarios for SIP Protocol
PublicationConformity and conformity testing have always had a crucial role in telecommunications. These issues are especially important in VoIP technology with SIP protocol as there are many hardware, software and service implementations. In this paper a methodology of automatic conformity testing of VoIP connections scenarios applying to any IP network is proposed. Example implementation of the methodology as Linux shell scripts is presented....
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Specyfikacja Systemu IP QoS opartego na architekturze DiffServ
PublicationArtykuł przedstawia ogólną specyfikację systemu IP QoS (ang. Internet Protocol Quality of Service), który to system jest obecnie implementowany w ramach projektu krajowego "Zarządzanie ruchemw sieciach IP". System ten jest zgodny z architekturą DiffServ (ang. Differentiated Services) i architekturą NGN (Next Generation Networks). W szczególności, artykuł pokrótce omawia architekturęsystemu, oferowane klasy usług w systemie oraz...
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QoS Resource Reservation Mechanisms for Switched Optical Networks
PublicationThe paper regards the problem of resource reservation mechanisms for Quality of Service support in switched optical networks. The authors propose modifications and extensions for resources reservation strategy algorithms with resources pools, link capacity threshold and adaptive advance reservation approach. They examine proposed solutions in Automatically Switched Optical Network with Generalized Multi-Protocol Label Switching...
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On the Disaster Resiliency within the Context of 5G Networks : The RECODIS Experience
PublicationNetwork communications and the Internet pervade our daily activities so deeply that we strongly depend on the availability and quality of the services they provide. For this reason, natural and technological disasters, by affecting network and service availability, have a potentially huge impact on our daily lives. Ensuring adequate levels of resiliency is hence a key issue that future network paradigms, such as 5G, need to address. This...
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Online sound restoration system for digital library applications.
PublicationAudio signal processing algorithms were introduced to the new online non-commercial service for audio restoration intended to enhance the content of digitized audio repositories. Missing or distorted audio samples are predicted using neural networks and a specific implementation of the Jannsen interpolation method based on the autoregressive model (AR) combined with the iterative restoring of missing signal samples. Since the distortion...
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Client co-production in knowledge-intensive business services (KIBS): Case study analysis
PublicationPurpose: This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Methodology: The paper is based on an in-depth analysis...
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The analysis of turbine propulsion systems in nuclear submarines
PublicationThe article systematises submarines, which are presently in service, according to their propulsion types (both conventional and nuclear), power output, and submersion depth. Contemporary types of propulsion systems installed and used in submarines are discussed. Calculations were performed for the PWR (Pressurized Water Reactor) type nuclear propulsion system and the supercritical turbine propulsion system (supercritical reactor...
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Parallelization of Compute Intensive Applications into Workflows based on Services in BeesyCluster
PublicationThe paper presents an approach for modeling, optimization and execution of workflow applications based on services that incorporates both service selection and partitioning of input data for parallel processing by parallel workflow paths. A compute-intensive workflow application for parallel integration is presented. An impact of the input data partitioning on the scalability is presented. The paper shows a comparison of the theoretical...
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Law regulation in Poland related to biofuels
PublicationThe situation in the area of using biofuels in transport mostly the law aspects was presented and discussed. In Poland there are various legal issues with biofuel production, examination and use. These include among the others: quality inspection, production costs and market prices of biofuels, forms of public and legal service for biofuel producers or programs of biofuels promotion. In order to popularise biofuels it is significant...
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Selfish Attacks in Two-Hop IEEE 802.11 Relay Networks: Impact and Countermeasures
PublicationIn IEEE 802.11 networks, selfish stations can pursue a better quality of service through selfish MAC-layer attacks. Such attacks are easy to perform, secure routing protocols do not prevent them, and their detection may be complex. Two-hop relay topologies allow a new angle of attack: a selfish relay can tamper with either source traffic, transit traffic, or both. We consider the applicability of selfish attacks and their variants...
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3D Model Preparing Patterns for Interactive Urban Visualization - Guidelines for Graphic Designers Preparing 3D Models for Virtual Reality Applications
PublicationWhile working on architectural visualizations, the software developer often has to work with graphic designers who create models in a different environment what can cause many complications. For this reason, it is very important to have some guidelines which can protect both the developer and the designer from commixing mistakes. The paper presents a list of such guidelines based on the authors’ experience. The reader can treat...
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Asynchronous time difference of arrival (ATDOA) method
PublicationA new method for a location service in the asynchronous wireless sensor networks is outlined. This method, which is called asynchronous time difference of arrival (ATDOA), enables calculation of the position of a mobile node without knowledge of relative time differences (RTDs) between measuring sensors. The ATDOA method is based on the measurement of time difference of arrival between the node and the same sensor at the discrete...
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Mowa nienawiści (hate speech) a odpowiedzialność dostawców usług internetowych w orzecznictwie sądów europejskich
PublicationThe article analyses the phenomenon of hate speech in the Internet contrasted with the problem of responsability of Internet Service Providers for cases of such abuses of freedom of expression. The text provides an analysis of jurisprudence of two European Courts. On the one hand it presents the position of the European Court of Human Rights on the problem of hate speech: its definition and the liability for it as an exception...
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A Cross-Team Collaborative Evaluation of a CRM System
PublicationThis paper presents an analysis of an usability evaluation a CRM (Customer Relationship Management) performed by a team composed of external usability experts jointly with a CRM staff. The evaluation process differed from a classical scheme known from former projects, including some new elements resulting from a specific context of this study. These novel elements resulted in reshaping the role of the CRM system and considering...
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Skarby Menonitów - polsko-holenderskie warsztaty naukowe
PublicationSkarby Menonitów - polsko-holenderskie warsztaty naukowe- sprawozdanie z badań terenowych. Przedstawienie tematyki i zakresu polsko-holenderskich warsztatów naukowych dotyczących dziedzictwa kulturowego Żuław. Warsztaty SKARB MENONITÓW przeprowadzone w ramach międzynarodowych badań naukowych od 22 do 27 września 2008 roku w gminie Cedry Wielkie przy współpracy Wydziału Architektury Politechniki , National Service for Archeology,...
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Revsable framework for telecontrol protocols. W: Springer Homepage [online] Proceedings. Second International ESPRIT ARES Workshop on Development and Evolution of Software Architectures for Product Families. Las Palmas de Gran Canaria, Spain, February 26-27, 1998. [Dostęp: 20 grudnia**2002]. Ed. F. van der Linden. Dostępny w World Wide Web: http://link.springer.de/link/ /service/series/0558/tocs/t1429.htm [s. 6-13, 5 rys. bibliogr. 6 poz.] Wzorce wielokrotnego wykorzystania oprogramowania protokołów telesterowa- nia.
PublicationZaprezentowano wzorzec COMSOFT wielokrotnego wykorzystania oprogramowania o-pracowany dla protokołów telesterowania. Jego podstawy tworzą: metodologiaobiektowa i wzorce wielokrotnego użycia. Zastosowanie wzorców wspomagają:biblioteka komponentów, wykorzystywanych we wszystkich fazach konstrukcji o-programowania oraz procedury użytkowania i parametryzacji. Opracowane wzorcezostały praktycznie zastosowane do konstrukcji oprogramowania...
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Knowledge management implementation in small and micro KIBS : A categorization
Publicationhe main goal of the paper is to provide a statistical categorization of small and micro knowledge-intensive business service (KIBS) companies, based on their knowledge management (KM) attitude. Since knowledge is the main production factor and output of these companies, it is essential to achieve a better understanding of how they manage this resource. A questionnaire-based survey was conducted on a sample of Polish small and micro...
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Simulator for Performance Evaluation of ASON/GMPLS Network
PublicationThe hierarchical control plane network architecture of Automatically Switched Optical Network with utilization of Generalized Multi-Protocol Label Switching protocols is compliant to next generation networks requirements and can supply connections with required quality of service, even with incomplete domain information. Considering connection control, connection management and network management, the controllers of this architecture...
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Limiting distribution of the three-state semi-Markov model of technical state transitions of ship power plant machines and its applicability in operational decision-making.
PublicationThe article presents the three-state semi-Markov model of the process {W(t): t 0} of state transitions of a ship power plant machine, with the following interpretation of these states: s1 – state of full serviceability, s2 – state of partial serviceability, and s3 – state of unserviceability. These states are precisely defined for the ship main engine (ME). A hypothesis is proposed which explains the possibility of application...
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Satellite Laser Ranging technique as a tool for the determination of the Schwarzschild, de Sitter and Lense-Thirring effects
PublicationSatellite Laser Ranging (SLR) is a modern technique used in various research areas and applications related to geodesy and geodynamics. It is commonly used for tasks such as establishing the International Terrestrial Reference Frame (ITRF), monitoring Earth Orientation Parameters (EOP), determining the geocenter, measuring fundamental physical constants, calibrating microwave tracking techniques, conducting time transfer experiments,...
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Performance of FAN conception of traffic control in IP QoS networks
PublicationIn this paper we present the architectural implementation of Flow Aware Networking (FAN), a new approach for realizing QoS guarantees in the Internet. We also propose FAN traffic control algorithm which performs traffic control on flow level. Using the proposed FAN node model, we conduct simulation research to prove if FAN can be a new approach for realizing QoS guarantees. The basis of this research is finding a way to guarantee...
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CEE Trade in Services: Value-Added Versus Gross Terms Approaches
PublicationThis article assesses the impact of the determinants of service exports in both value-added terms and gross terms for seven Central Eastern European economies in 1995–2011. The results confirm the importance of increasing labor productivity and highly skilled and medium-skilled workers in the growth of trade in services. Exports of services are also supported by linkages between domestic services, especially business services,...
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Pollutants in Airport Runoff Waters
PublicationRunoff waters from airport areas constitute a serious environmentalproblem. It is essential to monitor levels of pollutants emitted intothe environment and measure their toxicity on a continuous basis.The authors' aim was to critically review data on pollution fromaviation fuel combustion, aviation fuel spillage, the washing andcleaning of aircraft and airport service equipment, and the useof de-/anti-icing agents published in...
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Badanie jakości sieci komórkowych w przededniu technologii 5G na wybranym przykładzie
PublicationWraz z rosnącą popularnością i dostępnością urządzeń mobilnych, zwiększa się liczba abonentów w sieci. Fakt ten prowadzi do wzrostu świadomości użytkowników, pod kątem jakości treści, które konsumują. Wielu dostawców usług oraz operatorów skupia swoje działania na monitorowaniu parametrów jakościowych QoN (Quality of Network) i QoS (Quality of Service). Niniejsza praca przed-stawia wyniki badań przeprowadzonych na terenie kampusu...
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Situational Awareness Network for the Electric Power System: the Architecture and Testing Metrics
PublicationThe contemporary electric power system is highly dependent on Information and Communication Technologies which results in its exposure to new types of threats, such as Advanced Persistent Threats (APT) or Distributed-Denial-of-Service (DDoS) attacks. The most exposed components are Industrial Control Systems in substations and Distributed Control Systems in power plants. Therefore, it is necessary to ensure the cyber security of...
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SMAQ - A Semantic Model for Analitical Queries
PublicationWhile the Self-Service Business Intelligence (BI) becomes an important part of organizational BI solutions there is a great need for new tools allowing to construct ad-hoc queries by users with various responsibilities and skills. The paper presents a Semantic Model for Analytical Queries – SMAQ allowing to construct queries by users familiar with business events and terms, but being unaware of database or data warehouse concepts...
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Determination of Failure Causes of a Steam Turbine Casing
PublicationThe paper presents results of research and failure analysis undertaken to determine failure causes of a steam turbine casing. After 130,000 hours of service the crack in a outer shell of the turbine casing was found. The inner shell of the casing was made of cast steel grade G21CrMoV5-7, and the outer shell of grade G20CrMo4-5. Following research were performed in order to determine causes of the casing failure: chemical analysis;...
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Accuracy and Availability of EGNOS - Results of Observations
PublicationAccording to SBAS concept the user should receive timely the correct information about the system integrity and corrections to the pseudoranges measurements, which leads to better accuracyof coordinates. In theory the whole system is permanently monitored by RIMS stations, so it is impossible to deliver the faulty information to the user. The quality of the system is guaranteed inside the border of the system coverage however in...
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Scalable Maintenance of Address Mapping and Autodetecion in Environments Where Agents are Uncapable of Self-Registration
PublicationWhen working with multi-agent systems it is often desirable to manage the agent set. The existing methods of central monitoring stems from two different fields of application. The first has its roots in in computer network monitoring, the other in mutli-agent simulation environments. Both approaches are not general enough to cater for loosely controlled environments, where the total agent population is not known and often fluctuating,...
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Simultaneous handover scheme for IEEE 802.11 WLANs with IEEE 802.21 tiggers
PublicationHandover performance in wireless networks is important, especially nowadays, when multimedia services are becoming increasingly available over the wireless devices. However, users expect uncompromised mobility when using the service. Thus, the support of multimedia services is not possible if handover is inefficient. At the same time it is clear that a strict separation between IP Layer and the Link Layer results in built-in sources...
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Wiarygodna integracja systemów ESB oraz Web services
PublicationW pracy przedstawiono problem wiarygodnej integracji aplikacji rozproszonych z wykorzystaniem technologii Enterprise Service Bus oraz Web services. Przeprowadzono badania trzech platform integracji serwisów: Sun Open ESB, Windows Workflow Foundation oraz Mule ESB wraz z najbardziej popularnymi serwerami Web services. Badania wykazały, że delkarowane i zaimplementowane możliwości współpracy w platformach integracji różnią się w...
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Analiza jakości transmisji treści audio-wideo w symulowanym łączu telekomunikacyjnym z wykorzystaniem techniki OFDM
PublicationWdrożenie niezawodnego systemu komunikacji audio-wideo przynosi wiele korzyści. Z uwagi na fakt, że ilość dostępnego pasma stale się kurczy, badacze koncentrują się na nowatorskich metodach transmisji. Obecnie technika OFDM (Orthogonal Frequency Division Multiplexing) jest szeroko stosowana zarówno w mediach przewodowych, jak i bezprzewodowych. W pracy przedstawiono badania jakości QoS (Quality of Service) symulowanego łącza transmisji...
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Effect of pavement roughness and vehicle dynamic loads on decrease of fatigue life of flexible pavements
PublicationDue to the fact that pavement surfaces are not ideally even, dynamic loads of vehicle axles deviate from static loads. Higher dynamic loads contribute to faster pavement distress. The distribution of dynamic loads is similar to normal distribution and can be described by static load and factors DI (dynamic impact) and DLC (dynamic load coefficient). With the deterioration of pavement condition its evenness decreases as well and...
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Logistics aspects in the group of health care accreditation standards associated with patient nutrition
PublicationMedical services are currently one of the more popular branches of the service sector, both in Poland and worldwide. Along with direct impact on human health and life, they have influence on the necessity of constant search for forms of their improvement. Actions taken for improvement of health services quality are implemented with diversity, both as an obligatory action imposed in all medical services units, as well as, actions...
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A Novel Multicast Architecture of Programmable Networks
PublicationIn the paper a multicast architecture for programmable networks based on separation of group management and network control tasks is proposed. Thanks to this separation, services which want to make use of multicast communications no longer have to implement low-level network functionalities and their operation is greatly simplified. Abstracting service’s view of the network into a fully connected cloud enables us to transparently...
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Perspektywy rozowju elastycznych systemów produkcyjnych nowej generacji
PublicationNiniejszy artykuł pokazuje zmainy paradygmatu projektowania i eksploatacji elastycznych systemów produkcyjnych, na przykładzie róznych modeli systemów nowej generacji NGMS (next Genaeration Manufacturing System). Dokonano analizy prównawczej wybranych rozwiazań w przedmiotowym obszarze, formułując prognozy rozwojowe w oparciu o zaproponowane megatrendy rozwojowe: miniaturyzacji, sieciowości (networking), (microfactory) oraz wskazano...
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Centers of Excellence - initial conception
PublicationIn literature, the most basic definition of centers of excellence is " CoE is a team of people that promote collaboration and use best practices around a specific focus area to drive business result". More broadly, center of excellence is defined as " a premier organization providing an exceptional product or service in an assigned sphere of expertise and within a specific field of technology, business, or government, consistent...