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Search results for: service co-production
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AI-powered Customer Relationship Management – GenerativeAI-based CRM – Einstein GPT, Sugar CRM, and MS Dynamics 365
PublicationGenerative artificial intelligence (GenAI) and its implementation in successive business management support systems is a rapidly growing area of theoretical consideration, ongoing research, discourse and application in practice. Recently, the implementation of of GenAI in customer relationship management (CRM) systems has been observed. Accordingly, the aim of this article is to identify areas where GenAI can enhance CRM systems,...
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Analysis of Video Transmission Capabilities in a Simulated OFDM-Based Supplementary BPL-PLC System
PublicationThe design and maintenance of a reliable communication system, especially in harsh working conditions for the oil and mining industry, brings many challenges. With the use of a video transmission system, one can monitor the crew and their working environment. Broadband over power line–power line communication (BPL-PLC) seems an ideal medium for such a service, since it enables the use of the existing wired infrastructure for supplementary...
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Evolutionary Sets of Safe Ship Trajectories Within Traffic Separation Schemes
PublicationThe paper presents the continuation of the author's research on Evolutionary Sets of Safe Ship Trajectories (ESoSST) methodology. In an earlier paper (Szlapczynski, 2011) the author described the foundations of this methodology, which used Evolutionary Algorithms (EA) to search for an optimal set of safe trajectories for all the ships involved in an encounter. The methodology was originally designed for open waters or restricted...
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Dependable Integration of Medical Image Recognition Components
PublicationComputer driven medical image recognition may support medical doctors in the diagnosis process, but requires high dependability considering potential consequences of incorrect results. The paper presentsa system that improves dependability of medical image recognition by integration of results from redundant components. The components implement alternative recognition algorithms of diseases in thefield of gastrointestinal endoscopy....
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Creating dynamic maps of noise threat using pl-grid infrastructure; materiały konferencyjne
PublicationThis paper presents functionality and operation results of the system for creating dynamic maps of noise thread with the use of the PL-Grid infrastructure integrated with distributed sensors network for measuring, modeling and rendering noise level distribution. The work presented provides a demonstration of the services being prepared within the PLGrid Plus project. Specific computational environments, so called domain grids,...
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Measuring the effectiveness of digital communication - social media performance: an example of the role played by AI-assisted tools at a university
PublicationThe aim of the article is to show the role played by AI-powered tools in measuring the effectiveness of digital communication in social media using a university case study. Therefore, a research problem was formulated to identify the metrics (KPIs) used to measure the effectiveness – non-financial outcomes – of digital social media communication at the university using AI tools. The literature review on the role of AI in digital...
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Impact and stretching standardized tests as useful tools for assessment of viscoelastic behavior for highly rubberized asphalt binder
PublicationAsphalt binder is generally identified as a brittle material at low service temperature or under high-speed load, and the brittleness becomes serious after weathering aging. Improving the toughness of asphalt binder through adding high-content of crumb tire rubber is an efficient method to solve this problem. Devulcanized rubber modified asphalt binder (DRMA) with different contents (15–40%) of devulcanized rubber (DR) were prepared...
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Effects of the Covid-19 travel restrictions on metropolises mobility: empirical evidence from the Tricity metropolis (Poland)
PublicationThis paper aims to assess changes in mobility and modal shift caused by COVID-19 travel restrictions among the residents of Gdańsk Bay Metropolis (Poland). Measurement’s moments were assumed in periods differing in the level of restric- tions. The computer-assisted telephone interview (CATI) was carried out in November and December 2020. The results did not confirm the expected modal shift. However, significant changes in the number...
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A multi‐industry and cross‐country comparison of technology contribution to formal and informal knowledge sharing processes for innovativeness
PublicationThe study explores the impact of organizational information technology (IT) competency on knowledge sharing, both explicit and tacit, in the context of innovativeness of products and processes. Knowledge sharing is then assessed in terms of tacit-to-explicit conversion and the impact of both types of knowledge on organizational innovation. Both process (internal) and product/service (external) innovation are included. As an extension,...
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Enhancing Availability for Critical Services
PublicationTraditional approaches to provide classes of resilient service take the physical network availability as an input and then deploy redundancy and restoration techniques at various layers, often without full knowledge of mappings between layers. This makes it hard (and often inefficient) to ensure the high availability required by critical services which are typically a small fraction of the total traffic. Here, the innovative technique...
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Selected design and construction aspects of supercritical steam generators for high temperature reactors = Wybrane aspekty konstrukcyjne i projektowe generatorów pary nadkrytycznej ogrzewanych z reaktorów wysokotemperaturowych
PublicationW artykule zaprezentowano uwarunkowania projektowe i konstrukcyjne nadkrytycznego generatora pary (jednoprzepływowego) wykorzystującego do ogrzewania hel z reaktorów HTR i VHTR. Wymiennik helikoidalny jest preferowany dla zwiększenia wymiany ciepła i zwartości. Badano własności czynników wymieniających ciepło z parą w obszarach przy- i nadkrytycznych. Analizowano korelacje, aby wybrać najbardziej wiarygodne. Przedyskutowano najbardziej...
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A Novel Approach of Using Selected Unconventional Geodesic Methods of Estimation on VTS Areas
PublicationThe Vessel Traffic Service (VTS) systems belong to the fundamental tools used in ensuring a high level of safety across sea basins with heavy traffic, where the presence of navigational hazards poses a great risk of collision or a ship running aground. In order to determine the mutual location of ships, VTS systems obtain information from different facilities, such as coastal radar stations, AIS, and vision systems. Fixing a ship’s...
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WHY SHOULD WE ADOPT NON-USED ATTICS OF MONUMENTAL SACRAL CATHOLIC CHURCHES FOR SECULAR PURPOSES?
PublicationA motive for adapting the desecrated churches to new purposes is a broadly discussed matter, progressively better investigated and defined. Is it advisable to introduce a new, permanent function, complementary to the sacred one in the historical ecclesial buildings? This paper presents the results of the research on benefits of adapting the non-utilized attics of monumental churches still performing their sacred function, located...
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The youth in polish legations and government
PublicationUntil the 2015 elections, youth policy in Poland was treated as a separate domain. There is no uniform legal basis concerned with the matters of young people. Youth rights are dealt with in several articles of the Constitution of the Republic of Poland as well as a number of Acts: on Public Administration Branches, on the Education System, on Higher Education, on Employment Promotion and Labour Market Institutions, on NFZ General...
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Testy platformy SAN dla sektora elektroenergetycznego
PublicationWspółczesna infrastruktura elektroenergetyczna jest narażona na zagrożenia związane z dużą liczbą nowych luk i słabo- ści architektonicznych wynikających z szerszego wykorzystania technologii informacyjnych i komunikacyjnych (ang. Information and Communication Technologies – ICT). Połączenie infrastruktury elektroenergetycznej z Internetem naraża ją na nowe rodzaje ataków, takie jak ataki typu APT (ang. Advanced Persistent Threats)...
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Supercomputing Grid-Based Services for Hearing Protection and Acoustical Urban Planning, Research and Education
PublicationSpecific computational environments, so-called domain grids, are developed within the PLGrid Plus project in order to prepare specialized IT solutions, i.e., dedicated software implementations and hardware (infrastructure adaptation), suited for particular research group demands. One of the PLGrid Plus domain grids, presented in this paper, is Acoustics. The article describes in detail two kinds of the acoustic domain services....
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Barcelona - from the province to Metropolis.The cogent strategy of branding the city
PublicationThe phenomenon of rebranding Barcelona's image, called the Barcelona effect or 'Barcelona Model', is exampled as one of the most spectacular transformations of the city perception in the last decade. Why has Barcelona been successful? Is it the effect of the recently intensified revitalization practice, or has the city of Barcelona built its brand market value for years? The aim of the research is to name these transition...
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Analysis of IMS/NGN Call Processing Performance Using Phase-Type Distributions Based on Experimental Histograms
PublicationThe paper describes our further research done with the proposed analytical and simulation traffic models of the Next Generation Network (NGN), which is standardized for delivering multimedia services with strict quality and includes elements of the IP Multimedia Subsystem (IMS). The aim of our models of a single IMS/NGN domain is to evaluate two standardized call processing performance parameters, which appropriate values are very...
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Impact of Urbanization on Stormwater Runoff from a Small Urban Catchment: Gdańsk Małomiejska Basin Case Study
PublicationThis paper deals with the impact of different forms of urbanization on the basin outflow. The influence of changes in land cover/use, drainage system development, reservoirs, and alternative ways of stormwater management (green roofs, permeable pavements) on basin runoff was presented in the case of a small urban basin in Gdańsk (Poland. Seven variants of area development (in the period of 2000-2012) – three historical and four...
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Cast Iron Staircase in Aleksandrów Kujawski (Poland) - History, Construction, Architectural Form
PublicationThe text presents historic cast iron staircase, which is situated inside the railway station building in Aleksandrów Kujawski. Since the moment of creation in the 19th century for a long time that station, located at the border of Prussia and Kingdom of Poland, was an important transit point. Nowadays it is situated in the central of Poland. The staircase was built in 1870’s as a result of an extension of the railway station building...
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Noise and Rolling Resistance Properties of Various Types of Winter Tyres Compared to Normal Car Tyres
PublicationTo cope with winter weather conditions, potentially including snow and ice, it is common to use winter tyres, or ”all-seasons” tyres assumed to be safe both in summer and winter. In some northern countries, winter tyres are mandatory. Traditionally, it has been assumed that winter tyres are noisier than normal tyres (here called summer tyres) and winter tyres equipped with studs are assumed to be very noisy.This paper presents...
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Quality Evaluation of Speech Transmission via Two-way BPL-PLC Voice Communication System in an Underground Mine
PublicationIn order to design a stable and reliable voice communication system, it is essential to know how many resources are necessary for conveying quality content. These parameters may include objective quality of service (QoS) metrics, such as: available bandwidth, bit error rate (BER), delay, latency as well as subjective quality of experience (QoE) related to user expectations. QoE is expressed as clarity of speech and the ability...
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Impact of SDN Controller’s Performance on Quality of Service
PublicationSoftware Defined Networking is a paradigm in network architecture; that is quickly becoming commonplace in modern telecommunication systems. It facilitates network customization for the requirements of different applications and simplifies the implementation of new services. Since its proposal, a significant evolution in its functionality has occurred. However, this development brought along problems of efficiency and performance,...
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In Search of Naval Beauty. Historical Study of Ship Architecture
PublicationDesigning ships is no mean achievement. In the old days, constructors focused on making their ships visually appealing, while paying scant regard to the living conditions of the crew. Such an approach reflected the state of the art in ship building at the time as well as the social order prevalent in those days. A breakthrough came no earlier than at the turn of the 19th / 20th centuries. The industrial revolution brought along...
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Load path sensitivity and multiaxial fatigue life prediction of metals under non-proportional loadings
PublicationEngineering components often operate under complex loadings, in which the variable amplitude multiaxial stresses are raised by geometric discontinuities including holes, grooves, fillets and shoulders, etc. Besides, the non-proportional loading will lead to the rotation of maximum principal stress/strain and additional fatigue damage of structural elements in service. Consequently, the multiaxial and non-proportional loading have...
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Overview of Metamaterials-Integrated Antennas for Beam Manipulation Applications: The Two Decades of Progress
PublicationMetamaterials (MMs) are synthetic composite structures with superior properties not found in naturally occurring materials. MMs have gained massive attention over the last two decades because of their extraordinary properties, such as negative permittivity and permeability. These materials enable many applications in communication subsystems, especially in the field of antenna design, to enhance gain, bandwidth, and efficiency,...
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Reception of Terrestrial DAB+ and FM Radio with a Mobile Device: A Subjective Quality Evaluation
PublicationNowadays, terrestrial broadcasting enables to receive content anytime and everywhere. People can obtain information both with a portable or desktop receiver, which include pocket-sized devices as well as high-end Hi-Fi equipment, not to mention car audio systems. Numerous manufacturers include FM-compatible chipsets in a variety of user equipment (UE), including mobile phones. However, digital radio signal processing modules, such...
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GUIDED WAVES IN SHIP STRUCTURAL HEALTH MONITORING – A FEASIBILITY STUDY
PublicationShips and offshore structures operate in a severe corrosion degradation environment and face difficulty in providing long- lasting corrosion protection. The Classification Societies recommend regular thickness measurements leading to structural component replacements, to ensure structural integrity during service life. The measurements are usually performed using ultrasonic thickness gauges and such an approach requires multiple...
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Numerical Modeling and Simulation of Vehicular Crashes into Three-Bar Metal Bridge Rail
PublicationAdvanced finite element (FE) modeling and simulations were performed on vehicular crashes into a three-bar metal bridge rail (TMBR). The FE models of a sedan, a pickup truck, and a TMBR section were adopted in the crash simulations subject to Manual for Assessing Safety Hardware (MASH) Test Level 2 (TL-2) and Test Level 3 (TL-3) requirements. The test vehicle models were first validated using full-scale physical crash tests conducted...
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A framework to analyse the probability of accidental hull girder failure considering advanced corrosion degradation for risk-based ship design
PublicationShip’s hull girder failure could result from maritime accident that can cause human life loss, environmental disaster, and major economic impacts. In risk-based ship design paradigm, accounting for rare phenomena (e.g. ship-ship collision or grounding) is important to provide safe and durable structure. In-service corrosion-induced hull degradation should be considered at the design stage, as it can significantly affect structural...
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Metaheuristic algorithms for optimization of resilient overlay computing systems
PublicationThe idea of distributed computing systems has been gaining much interest in recent years owing to the growing amount of data to be processed for both industrial and academic purposes. However, similar to other systems, also distributed computing systems are vulnerable to failures. Due to strict QoS requirements, survivability guarantees are necessary for provisioning of uninterrupted service. In this article, we focus on reliability...
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Frequently updated noise threat maps created with use of supercomputing grid
PublicationAn innovative supercomputing grid services devoted to noise threat evaluation were presented. The services described in this paper concern two issues, first is related to the noise mapping, while the second one focuses on assessment of the noise dose and its influence on the human hearing system. The discussed services were developed within the PL-Grid Plus Infrastructure which accumulates Polish academic supercomputer centers....
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Certified domination
PublicationImagine that we are given a set D of officials and a set W of civils. For each civil x ∈ W, there must be an official v ∈ D that can serve x, and whenever any such v is serving x, there must also be another civil w ∈ W that observes v, that is, w may act as a kind of witness, to avoid any abuse from v. What is the minimum number of officials to guarantee such a service, assuming a given social network? In this paper, we introduce...
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PROBLEMS OF THE STARTING AND OPERATING OF HYDRAULIC COMPONENTS AND SYSTEMS IN LOW AMBIENT TEMPERATURE (PART IV) MODELLING THE HEATING PROCESS AND DETERMINING THE SERVICEABILITY OF HYDRAULIC COMPONENTS DURING THE STARTING-UP IN LOW AMBIENT TEMPERATURE
PublicationDesigners of hydraulically driven machines and devices are obliged to ensure during design process their high service life with taking into account their operational conditions. Some of the machines may be started in low ambient temperature and even in thermal shock conditions (due to delivering hot working medium to cold components). In order to put such devices into operation appropriate investigations, including experimental...
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DETERMINATION OF SEAKEEPING PERFORMANCE FOR A CASE STUDY VESSEL BY THE STRIP THEORY METHOD
PublicationThe increase of seakeeping performance is of particular importance for car and passenger ferries, service ships in the gas and oil extraction industry and offshore wind power farm industry, as well as for special purpose ships (including military applications). In the water areas of the Baltic Sea, North Sea, and Mediterranean Sea, which are characterised by a short and steep wave, the hull shape has a substantial impact on the...
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Looking for the Optimal Location of an Eco-District within a Metropolitan Area: The Case of Tricity Metropolitan Area
PublicationCompact housing structures located in city centers are considered to be the most energy and environmentally eective, mainly due to the access to services, transport networks and municipal infrastructures. There is the question of why so many of the acknowledged ecological housing complexes are located on the outskirts of cities or suburbs. Numerous cities decide to introduce strategies either to densify city centers, hoping to...
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Person Tracking in Ultra-Wide Band Hybrid Localization System Using Reduced Number of Reference Nodes
PublicationIn this article a novel method of positional data integration in an indoor hybrid localization system combining inertial navigation with radio distance measurements is presented. A point of interest is the situation when the positional data and the radio distance measurements are obtained from less than thee reference nodes and it is impossible to unambiguously localize the moving person due to undetermined set of positional equations....
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Blockchain technologies to address smart city and society challenges
PublicationNew Information and Communications Technologies (ICT) are changing the way in which the world works. These technologies provide new tools to face the issues of contemporary society (poverty, migrations, sustainable development challenges, governance, etc.). Among them, blockchain emerge as a disruptive technology able to make things in a completely different and innovative way. They can provide solutions where before there were...
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Quality Analysis of Audio-Video Transmission in an OFDM-Based Communication System
PublicationApplication of a reliable audio-video communication system, brings many advantages. With the spoken word we can exchange ideas, provide descriptive information, as well as aid to another person. With the availability of visual information one can monitor the surrounding, working environment, etc. As the amount of available bandwidth continues to shrink, researchers focus on novel types of transmission. Currently, orthogonal frequency...
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Relay-aided Wireless Sensor Network Discovery Algorithm for Dense Industrial IoT utilizing ESPAR Antennas
PublicationIndustrial Internet of Things (IIoT) applicationsrequire reliable and efficient wireless communication. Assumingdense Wireless Sensor Networks (WSNs) operating in a harshenvironment, a concept of a Time Division Multiple Access(TDMA) based WSN enriched with Electronically SteerableParasitic Array Radiator (ESPAR) antennas is proposed andexamined in this work. The utilized...
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Port Cities within Port Regions: Shaping Complex Urban Environments in Gdańsk Bay, Poland
PublicationPort cities located within various metropolitan or functional regions face very different development scenarios. This applies not only to entire municipalities but also to particular areas that play important roles in urban development—including ports as well as their specialized parts. This refers also to the various types of maritime industries, including the processing of goods, logistics operations, shipbuilding, or ship repairing,...
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Construction of a simulation model of goods delivery in international road transportation taking into account the functioning efficiency of logistics supply chain
PublicationThe object of this study is the process of goods delivery in international road transport using various types of logistics chains. The problem being solved is due to the need to develop recommendations for exporters of goods to reformat or design new supply chains during wartime. The expediency of organizing foreign trade operations by the cargo owners' own forces or with the involvement of enterprises providing logistics consulting...
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STUDY ON THE RELATIONSHIP BETWEEN VEHICLE MAINTENANCE AND FUEL CONSUMPTION
PublicationA contemporary road vehicle (RV) is a rather complex system, consisting of a large number of subsystems, assemblies, units, and elements (parts). While operating, an RV interacts with the environment, and its elements interact with each other. Consequently, the properties (parameters) of these elements change in the process - hardness, roughness, size, relative position, gapping, etc. A partial solution to the presented problems...
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User experience evaluation study on the quality of 1K, 2K, and 4K H.265/HEVC video content
PublicationNowadays, most content creators focus on distributing rich media at the highest possible resolution. Currently, the majority of sold consoles, media players, computer hardware, as well as displays and TVs are advertised as 4K-compatible. The same trend is observed in the case of popular online streaming services and terrestrial TV broadcasts. Generally speaking, it is assumed that higher bitrates provide higher subjective judgements....
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Tacit knowledge acquisition & sharing, and its influence on innovations: A Polish/US cross-country study
PublicationThis study measures the relationship between tacit knowledge sharing and innovation in the Polish (n=350) and US (n=379) IT industries. Conceptually, the study identifies the potential sources of tacit knowledge development by individuals. That is, the study examines how “learning by doing” and “learning by interaction” lead to a willingness to share knowledge and, as a consequence, to support process and product/service innovation....
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IRREGULARITIES IN UNIVERSITY PROCESSES CONCERNING THE LEAN MANAGEMENT TYPOLOGY. THE PILOT STUDY RESULTS
PublicationPurpose: Identify the attitudes regarding key irregularities in university activities of universities referring to muda, mura, and muri from the perspective of two groups of stakeholders - academic teachers and administration/service personnel. Study design/methodology/approach: A pilot quantitative study using a questionnaire containing 48 statements regarding six categories of irregularities assessed according to the 5-point...
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Irregularities in university processes concerning the Lean Management typology: The pilot study results
PublicationPurpose: Identify the attitudes regarding key irregularities in university activities of universities referring to muda, mura, and muri from the perspective of two groups of stakeholders - academic teachers and administration/service personnel. Study design/methodology/approach: A pilot quantitative study with the use of a questionnaire containing 48 statements regarding six categories of irregularities assessed according to the...
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AI-powered Digital Transformation: Tools, Benefits and Challenges for Marketers – Case Study of LPP
PublicationThe article aims to show the role (benefits and challenges) of AI-powered digital marketing tools for marketers in the age of digital transformation. The considerations were related to the Polish market and a case study of LPP, a Polish clothing retailer. The starting point for this study was the analysis of the literature on the concept of artificial intelligence (AI) with reference to digital marketing. In the next steps, the...
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Assessment of Environmental Loads in the Life Cycle of a Retail and Service Building
PublicationIn order to achieve the European Union’s climate and energy goals, investments are required, mainly in the areas of energy efficiency, renewable energy sources and infrastructure. Buildings are responsible for almost half of total energy consumption, and nearly 80% of them are energy and ecologically inefficient. The policy of European countries is increasingly more focused on facilities with the highest potential in the areas...
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Creep rupture study of dissimilar welded joints of P92 and 304L steels
PublicationThe present work investigates the high-temperature tensile and creep properties of the dissimilar metal weld joints of 304L austenitic stainless steel (SS) and P92 creep strength-enhanced ferritic-martensitic (CSEF/M) steel under diferent testing condition. Thermanit MTS 616 fller rod (P92 fller) and the multi-pass tungsten inert gas (TIG) welding process were used to create the dissimilar weld connection. The ultimate tensile...