Wyszukiwarka
dr hab. inż. Małgorzata Zięba
Zatrudnienie
- Profesor uczelni w Katedra Zarządzania
Publikacje
Filtry
wszystkich: 81
Katalog Publikacji
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Mapping knowledge risks: towards a better understanding of knowledge management
PublikacjaThis conceptual paper aims to identify, present, and analyze potential knowledge risks organizations might face. With the growing complexity of organizational environments and the plethora of new knowledge risks emerging, this critical but under-researched field of knowledge management (KM) deserves closer attention. The study is based on a critical analysis of the extant literature devoted to knowledge risks, discusses potential...
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Knowledge risks inherent in business sustainability
PublikacjaSince the connection between business sustainability and knowledge risks has not been established in the literature so far, this paper provides a conceptual framework to demonstrate the possible impact of various knowledge risks on business sustainability and offers potential ways to manage and overcome these risks. The aim of this conceptual paper is to address two main questions: What are the potential effects of knowledge risks...
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Emergent approach to Knowledge Management by Small Companies: multiple case-study research
PublikacjaPurpose: The aim of this paper is to examine knowledge management approach followed by small companies on the example of firms from the knowledge-intensive business services (KIBS) sector. Design/methodology/approach: The study is based on the results of a qualitative survey involving 12 owners and managers of small companies operating in the KIBS sector. The survey uses the case study method. Findings: The findings confirm that...
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Knowledge risks - towards a taxonomy
PublikacjaThe paper aims to identify, describe and analyse knowledge risks organisations might face and based on this, proposes a taxonomy of knowledge risks. To achieve this goal, a literature review was conducted. After the analysis of the existing material, it was possible to divide knowledge risks into two categories: internal (originating from the inside of the organisation) and external (originating from the outside of the organisation)....
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The linkage between knowledge risk management and organizational performance
PublikacjaThe purpose of this study is to examine the effect of knowledge risk management (KRM) on organizational performance, with measures considered as “softer” measures of performance, i.e. innovativeness, responsiveness, sustainability, and agility. Data were collected using an online questionnaire sent to private and public orga- nizations located all over the world. The analysis and hypotheses testing were performed using structural...
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Knowledge management approaches of small and medium-sized firms: a cluster analysis
PublikacjaPurpose This paper aims to categorise the approaches to knowledge management (KM) by companies. In the literature, there is no consensus on a universal or “best” approach to KM. Especially, this paper singles out and discusses the variegated features that characterise the implementation of KM by small- and medium-sized enterprises (SMEs) having different characteristics. Design/methodology/approach A cluster analysis was used...
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Knowledge Management Critical Success Factors and the Innovativeness of KIBS Companies
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Searching for innovation knowledge: insight into KIBS companies
PublikacjaPurpose – The paper analyzes the patterns of research of “innovation knowledge” (i.e. knowledge that can result in introducing innovations in the company that can be observed in KIBS (Knowledge-Intensive Business Services) companies. Particularly, it identifies and classifies the possible approaches adopted by companies on the basis of two dimensions: the intensity/proactivity of search efforts, and the source primarily used. Design/methodology/approach...
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Searching for innovation knowledge: insight into KIBS companies
PublikacjaThe paper analyses the activity of research for “innovation knowledge”—here defined as knowledge that can lead to the introduction of service innovations—by Knowledge-Intensive Business Services (KIBS) companies. It proposes a classification of the possible search approaches adopted by those companies based on two dimensions: the pro-activity of search efforts and the source primarily used. Such classification is then discussed...
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Sustainability reporting in the airline industry: Current literature and future research avenues
PublikacjaSustainability reporting (SR) allows organisations to communicate their non-financial impacts to stakeholders. It has also become a widespread business practice in aviation, a transport sector that contributes significantly to global warming. Academia has begun to examine SR in the context of airlines surprisingly late, and no comprehensive reviews of its respective developments have been made so far. Consequently, a systematic...
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Knowledge Risks in the Sharing Economy
PublikacjaThis chapter presents a theoretical analysis of potential risks connected with knowledge that organizations operating in the sharing economy might potentially face. Nowadays, it can be stated that an increasing amount of individuals and organizations participate in sharing and exchanging data, information, and knowledge, as well as physical goods and services (Botsman & Rogers, 2011). The development of the sharing economy has...
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The impact of knowledge risk management on sustainability
PublikacjaPurpose The purpose of this study is to examine the effect of knowledge risk management (KRM) on organizational sustainability and the role of innovativeness and agility in this relationship. Methodology The study presents the results of a quantitative survey performed among 179 professionals from knowledge-intensive organizations dealing with knowledge risks and their management in organizations. Data included in this study are...
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Knowledge management and knowledge security—Building an integrated framework in the light of COVID‐19
PublikacjaAbstract. This paper presents a framework of knowledge risk management in the face of the COVID-19 crisis, derived from the literature on knowledge management, knowledge security and COVID-19. So far, both researchers and practitioners have focused on knowledge as an asset and their efforts have been aimed at the implementation of knowledge management in various organizational contexts. However, with increasing threats related...
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How to deal with knowledge in small companies? Defining emergent KM approach
PublikacjaThis paper examines the concept of emergent KM approach in small companies. The origins of consideration are grounded in the theory of strategic management literature and in particular in the distinction between deliberate versus emergent approach towards strategic planning. Using the methodology of case study, we carried out an explorative research to analyse the characteristics of KM approach in two small companies located in...
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Factors of successful client co-production in knowledge-intensive business services
PublikacjaPurpose This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Design/methodology/approach The paper is based on an in-depth...
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Knowledge Safety – Insights from the SME Sector
PublikacjaPurpose: This paper aims to explore the topic of knowledge safety, defined as the state of knowledge being safe from loss, leakage, attrition, oblivion, waste or theft. The paper first presents a theoretical background and review of previous studies on knowledge loss and ways of overcoming it, and then illustrates the topic of knowledge safety with ten case studies from the small and medium-sized enterprises (SMEs) sector. Methodology:...
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Understanding Knowledge-Intensive Business Services. Identification, Systematization, and Characterization of Knowledge Flows
PublikacjaThis book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of ‘knowledge flows’, which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing...
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Knowledge Exchange Between KIBS Firms and Their Clients: Case Study Analysis
PublikacjaPurpose: This paper aims to analyse knowledge exchange between KIBS firms and their clients, and their potential determinants (e.g. client’s education, type of the service offered, channel of the knowledge exchange, and willingness of the customer to accept the knowledge). The paper is based on a literature analysis and a case study research, examining 5 KIBS firms located in the Pomeranian region in Poland. Methodology: On the...
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The effect of environmental turbulence on cyber security risk management and organizational resilience
PublikacjaEven though there is a plethora of research on the role of environmental turbulence in organizational performance in general, little attention has been paid to the effect of environmental turbulence on cyber security risk management and further - organizational resilience. Drawing on the resource-based view and contingency theory, this study investigates how technological and market turbulence influence organizational cyber security...
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Knowledge management implementation in small and micro KIBS : A categorization
Publikacjahe main goal of the paper is to provide a statistical categorization of small and micro knowledge-intensive business service (KIBS) companies, based on their knowledge management (KM) attitude. Since knowledge is the main production factor and output of these companies, it is essential to achieve a better understanding of how they manage this resource. A questionnaire-based survey was conducted on a sample of Polish small and micro...
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A New Critical Risk on the Block: Cyber Risks as an Example of Technical Knowledge Risks in Organizations
PublikacjaThe breakout of the COVID-19 pandemic has intensified the appearance of many additional technical knowledge risks in organizations. Cyber risks in particular are becoming a great challenge for organizations. At the same time, academic research on cyber risks, their costs, consequences and ability of overcoming them is still scarce and fragmented. In order to fill this gap, the paper is aimed to identify different types of cyber...
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Knowledge pills in Education and Training: A Literature Review
PublikacjaObject and purpose: Knowledge pills (KPs) are a technique for transferring knowledge through short factual batches of content. In education and vocational training, they can help learners acquire specific pieces of knowledge in a few minutes, through a “microteaching” approach where learners can be involved in active and interactive exercises, quizzes, and games. Thanks to the advancements of multimedia platforms, they can contain...
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KM Challenges in Small KIBS Companies: Multi-case Analysis in Two Countries
PublikacjaKnowledge Intensive Business Services (KIBS) – i.e. companies like e.g. computer services, consulting, engineering, business communication, and R&D support - are key players in the modern economies. They stimulate the innovativeness of businesses and societies. Their competitiveness is based on knowledge, which is their key production factor and also the kind of “goods” they sell. The large majority of KIBS companies have a small...
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Knowledge management approaches among KIBS companies and their determinants – case study analysis
PublikacjaThis paper aims to present knowledge management (KM) approaches manifested by knowledge intensive business service (KIBS) companies together with their potential determinants (company size, type of services offered, and organizational structure). In particular, two types of approaches have been selected and examined, i.e. emergent KM approach and deliberate KM approach. Indeed, although KM approaches have been abundantly investigated...
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Knowledge Risk Management in Organizations
PublikacjaPurpose – Shorter product life cycles, greater demands from consumers for sustainable and eco-friendly products and services, and thus the need for constant market observation make today’s business environment a rather complex one, the one that is characterized not only by a number of opportunities but also by a number of risks. These risks are increasingly related to knowledge which, in turn, underlines the need for an updated...
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Knowledge Management Approaches of Small and Medium-Sized KIBS Firms: a Descriptive Analysis of Four Countries
PublikacjaPurpose –There is evidence that small and medium sized enterprises (SMEs) do not manage knowledge the same way as large firms, and that they approach knowledge management (KM) in various ways. However, the literature on this topic is still scarce and fragmented. In order to fill this gap, the paper aims to single out and discuss the different features that characterize the approaches to KM adopted by small companies. Design/methodology/approach...
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Don't forget the dark side of green transformation
PublikacjaDesign/methodology/approach – The study is a continuation of the research by Durst and Zieba (2019) related to knowledge risks and their potential outcomes. This present study makes an update on the literature on knowledge risks and green transformation and describes knowledge risks that can be faced in this process. Originality/value – The paper offers new insights for researchers dealing with the topic of knowledge risks in...
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Knowledge Management for Managing Crisis in Tourism: Theoretical insights
PublikacjaCOVID-19 has caused an unprecedented crisis affecting the entire tourism industry. Accommodation, food, and travel sectors have been affected by the decreased number of visitors, which had a ripple effect on the financial situation of the whole industry. The purpose of this work is a better understanding of the role of knowledge management in terms of mitigating the crisis in the tourism sector, as well as a development of the...
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Knowledge management and factors influencing its implementation in small KIBS firms – evidence from Poland
PublikacjaPurpose – Even if the notion of knowledge management (KM) has been introduced more than three decades ago, the application of this concept in the context of small firms has still not been sufficiently explored. The relatively few contributions, however, agree on the fact that small companies do not manage knowledge the same way as their larger counterparts. In order to fill this gap, the present paper aims to the investigate the...
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Knowledge risks in organizations – Insights from companies
PublikacjaPurpose: Knowledge risks are increasingly becoming a great challenge to a variety of organizations. At the same time, academic research on such types of risks, their consequences, and potential ways of overcoming them is still scarce and fragmented. To fill this gap, the paper aims to find out do companies manage their knowledge risks, what are the possible knowledge risks they face and have they observed an increase of knowledge...
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Knowledge Risks in the COVID-19 Pandemic
PublikacjaThis conceptual paper aims to identify, present, and analyse potential knowledge risks organizations face in external and dynamic crises such as the COVID-19 pandemic. Until only recently, many researchers and practitioners have perceived knowledge primarily as something positive. This view has changed recently with a growing number of studies highlighting risks related to knowledge. The on-going COVID-19 pandemic can be seen as an...
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Wykorzystanie platformy Moodle na Wydziale Zarządzania i Ekonomii Politechniki Gdańskiej - studium przypadku
PublikacjaW opracowaniu opisano wykorzystanie platformy Moodle do wsparcia procesu dydaktycznego na Wydziale Zarządzania i Ekonomii Politechniki Gdańskiej (WZiE PG). Platforma jest tam obecnie stosowana do wspierania zajęć prowadzonych w trybie tradycyjnym. W opracowaniu przedstawiono historię wdrożenia platformy Moodle na Wydziale, a także zaprezentowano wyniki badań dotyczących oceny jej wykorzystania przez studentów i ich opinii na temat...
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Knowledge management in SMEs - theoretical considerations.
PublikacjaThe purpose of this chapter is to present an analysis of knowledge management concept with regard to small and medium-sized enterprises. It is aimed to propose an overview for SMEs to apply this above-mentioned concept. This overview can be used by managers and owners of SMEs to introduce knowledge management into their organizational structures.
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Knowledge management in SMEs – selected issues.
PublikacjaThe success of a small or medium-size enterprise might be dependent on the way in which this company manages its knowledge. With limited access to other resources like land, capital or labor force, the access to knowledge and its effective application might become a source of competitive advantage for an SME. It is confirmed that organizations, which successfully implement the concept of knowledge management might achieve better...
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WYKORZYSTANIE INNOWACYJNEJ METODYKI STUDIUM PRZYPADKU W EDUKACJI BIZNESOWEJ – PROJEKT INNOCASE, LdV, TOI
PublikacjaNiniejszy artykuł przedstawia jeden z projektów dydaktycznych realizowanych w ramach programu Leonardo da Vinci, Transfer of Innovations. Projekt ten nosi tytuł INNOCASE – Transfer innowacyjnej metodyki studium przypadku w edukacji biznesowej. W artykule można znaleźć informacje na temat genezy powstania projektu, jego celów, grup docelowych, konsorcjum realizującego projekt, metodologii i planu pracy, a także znaczenia projektu...
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Innovative e-learning approach in teaching based on case studies - Innocase project
PublikacjaThe article presents the application of innovative e-learning approach for the creation of case study content. Case study methodology is becoming more and more widely applied in modern education, especially in business and management field. Although case study methodology is quite well recognized and used in education, there are still few examples of developing e-learning content on the basis of case studies. This task is to be...
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Innowacje w małych i średnich przedsiębiorstwach - rozważania teoretyczne
PublikacjaNiniejszy artykuł ma za zadanie przybliżyć pojęcie innowacji w kontekście małych i średnich przedsiębiorstw, ze szczególnym uwzględnieniem koncepcji innowacji otwartych. W artykule przedstawiono również główne bariery, jakie napotykają przedsiębiorstwa z sektora MSP we wdrażaniu innowacji.
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Zarządzanie zmianą w małych i średnich przedsiębiorstwach
PublikacjaNiniejszy artykuł przedstawia zagadnienia związane z zarządzaniem zmianą w przedsiębiorstwach, w tym również tych z sektora małych i średnich przedsiębiorstw. W części pierwszej przedstawiono wybrane sposoby wprowadzania zmian w organizacjach, a także czynniki wywołujące zmiany (endogeniczne i egzogeniczne). Druga część artykułu dotyczy czynników wpływających na powodzenie inicjatyw wdrażania zmian w firmie. Omówiono w niej między...
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Challenges for universities in the face of knowledge-based economy - directions for higher education institutions in the Baltic Sea Region
PublikacjaThe aim of this paper is to present new challenges that are faced by universities in the knowledge-based economy. There are several phenomena that can presently be observed like the need for life-long learning or interdisciplinary approach, and universities should prepare their graduates for those challenges. One of the crucial questions that universities need to ask is how to teach and what to teach. Knowledge becomes obsolete...
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Innowacyjność w małych i średnich przedsiębiorstwach.
PublikacjaW niniejszym opracowaniu przedstawiono zagadnienia związane z innowacjami w małych i średnich przedsiębiorstwach (MSP). W jego pierwszej części omówiono kwestie definicyjne oraz przedstawiono charakterystykę innowacji w MSP. Druga część artykułu zawiera opis czynników oraz barier wpływających na innowacje w tego rodzaju przedsiębiorstwach.
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Challenges for universities in the face of the knowledge-based economy - Directions for higher education institutions in the Baltic Sea Region
PublikacjaThe aim of this paper is to present new challenges that are faced by universities in the knowledge-based economy. There are several phenomena that can presently be observed like the need for life-long learning or interdisciplinary approach, and universities should prepare their graduates for those challenges. One of the crucial questions that universities need to ask is how to teach and what to teach. Knowledge becomes obsolete...
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How Small KIBS Companies Manage Their Intellectual Capital? Towards an Emergent KM Approach
PublikacjaThe growing interest in Intellectual Capital management and Knowledge Management is now reaching small companies, especially those in the Knowledge-Intensive Business Services (KIBS) sector. This paper aims to explore this issue, starting from the assumption that a planned and systematic approach to KM, as is used in large companies, is rarely applicable in small organizations. It is more likely that small companies adopt an approach...
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Knowledge management driven leadership, culture and innovation success – an integrative model
PublikacjaPurpose – This article examines the relation between knowledge management (KM) driven leadership, culture and innovation success of knowledge-intensive small and medium sized companies. By building on the previously reported research on leadership, culture, innovation, and knowledge management, we synergistically integrated KM-driven leadership and innovation success while exploring the meditational role of culture in that. Design/methodology/approach...
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Sektor usług wiedzochłonnych oraz jego dynamika i struktura zatrudnienia w krajach Unii Europejskiej
PublikacjaNiniejszy artykuł dotyczy sektora usług wiedzochłonnych oraz jego dynamiki i struktury zatrudnienia. W części teoretycznej opracowania przedstawiono zagadnienia definicyjne oraz klasyfikacyjne związane z sektorem usług wiedzochłonnych, a także omówiono kwestie wiedzochłonności tego sektora. W części badawczej zaprezentowano analizę dynamiki i struktury zatrudnienia w sektorach usług wiedzochłonnych krajów należących do Unii Europejskiej....
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Zastosowanie metody studium przypadku w kształceniu menedżerów
PublikacjaKształcenie z wykorzystaniem metod rozwiązywania problemów (problem-based learning) staje się coraz bardziej popularne na wszystkich poziomach kształcenia, również w edukacji biznesowej. Przykładem takiej metody jest studium przypadku (case study). Metoda studium przypadku pozwala na rozwijanie umiejętności i kompetencji wykorzystywanych przez menedżerów w ich pracy, np. umiejętności syntezy, identyfikacji problemów, czy podejmowania...
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Jak firmy z sektora wiedzochłonnych usług biznesowych zarządzają wiedzą? Prezentacja wyników badań.
PublikacjaW artykule przedstawiono praktyki zarządzania wiedzą stosowane przez przedsiębiorstwa z sektora małych i średnich przedsiębiorstw (MSP), oferujące wiedzochłonne usługi biznesowe. Tematyka ta jest wciąż mało rozpoznana, zwłaszcza w krajach Europy Środkowej, takich jak Polska. W pierwszych dwóch podrozdziałach artykułu zaprezentowano krótki przegląd literatury światowej, dotyczącej zarządzania wiedzą w MSP i sektorze usług wiedzochłonnych....
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Emergent Versus Deliberate Knowledge Management Strategy: Literature Review and Case Study Analysis
PublikacjaThis paper discusses emergent and deliberate knowledge management (KM) strategies on the basis of literature review and case study analysis. It grounds on the results of a comprehensive analysis of the literature on KM strategies and approaches adopted by companies of various sizes. Although KM strategies have been abundantly examined by scholars, not many studies compare deliberate and emergent approaches. By examining the case...
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Pozyskiwanie wiedzy zewnętrznej przez pomorskie firmy z sektora MSP w świetle badań empirycznych.
PublikacjaW opracowaniu przedstawiono zagadnienia związane z pozyskiwaniem wiedzy zewnętrznej przez firmy z sektora MSP działające na terenie województwa pomorskiego. W pierwszej części zaprezentowano krótki przegląd kwestii dotyczących wiedzy i jej znaczenia dla MSP, w drugiej omówiono czynniki determinujące wzrost popytu na usługi doradcze wśród tego rodzaju przedsiębiorstw, w następnej określono potencjalny wpływ korzystania z tego rodzaju...
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Knowledge‐Intensive Business Services (KIBS) and Their Role in the Knowledge‐Based Economy
PublikacjaThe importance of the knowledge‐intensive business services sector for the development of the economy is growing. In the 80s and 90s this sector became the fastest growing sector in the OECD countries (OECD, 2001). Many publications stress its close relationship to the levels of innovation and performance of the whole economy (e.g. Hipp, 1999; Tomlinson, 1999; Aslesen and Isaksen, 2007). It is an increasingly common belief that...
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Age management in the Baltic Sea Region
PublikacjaThis chapter takes a broader view on the issues connected with age management. In its first part, some demographic processes in the European Union countries are described. Those processes contribute to the ageing of the society and an increasing need for age management at various levels. Furthermore, situation in selected Baltic Sea Region countries is presented. In the next section, age management from organizational perspective...
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