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Search results for: HOTEL SERVICE, EXPERIENCE ECONOMY, EXPERIENCE MARKETING, CUSTOMER EXPERIENCE MANAGEMENT, EXTRAORDINARY EXPERIENCE
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Sytuacja na rynku pracy w obszarze ''Zarządzanie i Marketing''. Dydaktyka marketingu w wyższej uczelni technicznej.
PublicationOd kilku lat obserwuje się wzrost bezrobocia wśród absolwentów wyższych uczelni. Recesja nie ominęła również absolwentów kierunku Zarządzanie i Marketing. Już nie wystarczą zdolności interpersonalne, znajomość języków obcych czy posługiwanie się komputerem. Nie wystarczy bierne szukanie pracy, polegające na zarejestrowaniu się w urzędzie pracy i czekanie na propozycje. Urzędy pracy zapewniają, że osobom z wyższym wykształceniem...
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THE ONLINE APPLICATION AND E-LEARNING IN THE COMPETENCE-BASED MANAGEMENT IN PUBLIC ADMINISTRATION ORGANIZATIONS
PublicationThe integration of effective management of work-related processes and utilization of human resources potential leads to the development of organization. The purpose of this paper was to examine how the principles of competences-based management can be introduced to enhance organization’s effectiveness in human resources management. A model of assessment and development of competences-based management, embracing an online application...
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A Comprehensive Investigation of Knowledge Management Publications
PublicationRecent trends in knowledge management (KM) have increasingly indicated a lack of agreement, integration and classification between different KM domains. As such, experts are inadequately equipped when attempting to classify KM into their specific areas that could effectively contribute to a technocratic approach behind the organizational strategy. This paper illustrates a method of classifying KM publications by using a scheme...
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Critical Success Factors for Knowledge Management in SMEs in the KIBS Sector
PublicationThe purpose of this paper is to examine knowledge management practices and critical success factors (CSFs) for their introduction in small and medium-sized enterprises (SMEs) in the knowledge-intensive business services (KIBS) sector. Methodology: The paper is based on the results of an exploratory qualitative survey involving owners and managers of small and medium-sized companies operating in the KIBS sector. In the survey, eight...
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Knowledge management embedded in software engineering processes
PublicationW pracy omówiono systemy i narzędzia wspomagające wykrywanie wiedzy ukrytej w procesach związanych z wytwarzaniem skomplikowanych systemów oprogramowania
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Context sensitive privacy management in a distributed environment
PublicationArtykuł przedstawia mechanizm zarządzania prywatnością stworzony dla systemu rozproszonego z założeniem, że węzły systemu mają ograniczone zasoby (moc procesora, pamięć). Podstawowy pomysł zakłada, że prywatne dane są filtrowane zgodnie z polityką prywatności użytkowników przed ich ujawnieniem innym użytkownikom. Te decyzje są silnie umiejscowione, co ogranicza narzut związany z zarządzaniem prywatnością na węzłach systemu. Sam...
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Autonomous port management based AGV path planning and optimization via an ensemble reinforcement learning framework
PublicationThe rapid development of shipping trade pushes automated container terminals toward the direction of intelligence, safety and efficiency. In particular, the formulation of AGV scheduling tasks and the safety and stability of transportation path is an important part of port operation and management, and it is one of the basic tasks to build an intelligent port. Existing research mainly focuses on collaborative operation between...
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Application of Semantic Knowledge Management System in Selected Areas of Polish Public Administration
PublicationThis paper describes an application of semantic technologies and knowledge management systems in chosen areas of Polish public administration. Short analyses of crisis management and EU policy coordination processes are presented. An architecture of a knowledge management system with interfaces using controlled natural language is proposed. A lot of examples are shown that prove a usefulness of semantic knowledge management and...
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Adding knowledge management perspective to business process management
PublicationPrzestawiono koncepcje integracji technologii wspomagania zarządzania wiedzą z podejściem procesowym do zarządzania organizacją. Przedstawiono koncepcje integracji oraz jej zalety.
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Influence of service ageing on polyester-reinforced polyvinyl chloride-coated fabrics reported through mathematical material models
PublicationIn this paper the coupled service (constructional tension) and environmental (sunlight, rainfalls, temperature variations) ageing influence on the polyester-reinforced polyvinyl chloride (PVC)-coated fabric VALMEX is studied. Two cases of the same fabric have been analyzed: one USED for 20 years on the real construction of the Forest Opera in Sopot (Poland), and one kept as a spare material (NOT USED). The following tests have...
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Offshore project management based on jack-up rig conversion
PublicationChapter presents aspects of Offshore project management during conversion drilling rig to accommodation rig in Batam Indonesia
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Development of tools for road infrastructure safety management for the provinces (voivodeships) in Poland
PublicationThe development of modern tools for road infrastructure safety management will help to reduce the number of fatalities and serious injuries as one of the main objectives adopted in 2013 in the National Road Safety Programme 2014-2020 and the new Road Safety Programme 2011-2020 in the EU. Risk Management in Highway Engineering can be applied in developing tools essential in the process of safety management. Risk Management in Highway...
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Hard Lessons Learned: A Model that Facilitates the Selection of Methods of IT Project Management
PublicationThe article presents the results of research conducted in an international enterprise responsible for IT project implementation. The carried out analysis of the case study with the use of surveys and data synthesis allowed the major factors causing problems connected with project management to be identified. The identified factors were aggregated and then, by using four key variables, a rhomboidal model adaptation was proposed...
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Processing of Biomass Prior to Hydrogen Fermentation and Post-Fermentative Broth Management
PublicationUsing bioconversion and simultaneous value-added product generation requires purifica- tion of the gaseous and the liquid streams before, during, and after the bioconversion process. The effect of diversified process parameters on the efficiency of biohydrogen generation via biological pro- cesses is a broad object of research. Biomass-based raw materials are often applied in investigations regarding biohydrogen generation using...
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Knowledge management and factors influencing its implementation in small KIBS firms – evidence from Poland
PublicationPurpose – Even if the notion of knowledge management (KM) has been introduced more than three decades ago, the application of this concept in the context of small firms has still not been sufficiently explored. The relatively few contributions, however, agree on the fact that small companies do not manage knowledge the same way as their larger counterparts. In order to fill this gap, the present paper aims to the investigate the...
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The concept of improving warehouse management in the X production company
PublicationThe article aims at the presentation of a concept referring to the improvement of warehouse management in the X production plant. The authors suggest two solutions: using storage racks at the picking process site and warehouse automation. Ultimately, the authors of the article present their basic calculation of the costs, indicating the increase in efficiency after the implementation of the discussed...
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Applying Fuzzy Logic of Expert Knowledge for Accurate Predictive Algorithms of Customer Traffic Flows in Theme Parks
PublicationThis study analyzes two forecasting models based on the application of fuzzy logic and evaluates their effectiveness in predicting visitor expenditure and length of stay at a popular theme park. The forecasting models are based on a set of more than 600 decision rules constructed in the form of a complex series of IF-THEN statements. These algorithms store expert knowledge. A descriptive instrument that records the individual visitor's...
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From user satisfaction to customer loyalty: addressing economic values in user-centered design of on-line services
Publicationartykuł omawia czynniki ekonomiczne wpływające na satysfakcję użytkownika w usługach on-line, a zwłaszcza te, które wpłacają w dłuższej perspektywie na kształtowanie lojalności klienta w stosunku do dostawcy określonych usług on-line. Przeprowadzono oceny eksperckie oraz badania z udziałem użytkowników, które pozwoliły na wskazanie preferencji użytkowników odnośnie czynników ekonomicznych. wykazano, że czynnikiem krytycznych dla...
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Improvement of Task Management with Process Models in Small and Medium Software Companies
PublicationSmall and medium software companies exhibit many special features that give reason for a dedicated approach to process improvement. They often cannot afford implementing maturity models or quality standards both in terms of time and money. Instead, they expect simpler solutions that can allow to run projects in more systematic and repeatable way, increase quality and knowledge management. In this paper, we present a method focused...
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New forms of organizations in the knowledge economy : the concept of a flexi organization
PublicationArtykuł przedstawia wybrane koncepcje zarządzania organizacją w gospodarce opartej na wiedzy, ze szczególnym uwzględnieniem koncepcji organizacji elastycznej. Elastyczność organizacji jest rozpatrywana w odniesieniu do jej pracowników, klientów oraz dostawców.
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Adam Smith´s political economy in Poland. Review of the problem
PublicationArtykuł omawia recepcję twórczości ekonomicznej Adama Smitha (1723-1790) w Polsce od końca XVIII w. do czasów najnowszych.
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The Tourism Sector’s Development and Popularization of Sharing Economy. The Impact on Cooperation
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The impact of entrepreneurship on regional economy - evidence from empirical studies
PublicationRozdział poświęcony jest analizie wyników badań empirycznych dotyczących relacji pomiędzy przedsiębiorczością a wzrostem gospodarczym, prowadzonych w ostatnich latach na całym świecie. Autorzy przedstawiają rolę tzw. tkanki przedsiębiorczości i powiązań pośrednich (intermediate linkages).W rozdziale zaprezentowano również model relacji pomiędzy przedsiębiorczością a wzrostem gospodarczym.
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Design of a Distributed System using Mobile Devices and Workflow Management for Measurement and Control of a Smart Home and Health
PublicationThe paper presents design of a distributed system for measurements and control of a smart home including temper- atures, light, fire danger, health problems of inhabitants such as increased body temperature, a person falling etc. This is done by integration of mobile devices and standards, distributed service based middleware BeesyCluster and a workflow management system. Mobile devices are used to measure the parameters and are...
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Measurement of the Development of a Learning IT Organization Supported by a Model of Knowledge Acquisition and Processing
PublicationThe paper presents a model of knowledge acquisition and processing for the development of learning organizations. The theory of a learning organization provides neither metrics nor tools to measure its development The authors' studies in this field are based on their experience gathered after projects realized in real IT organizations. The authors have described the construction of the model and the methods of its verification...
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Launching of steel bridge girder. Application of nonlinear shell models
PublicationThe paper describes the final technology of launching the steel bridge superstructure. The original technology failed in the first construction stage. Local damage of steel webs caused by plastic buckling stopped the procedure. In the effect of damage a new consulting team was employed to solve the problem and redesign a technology of constructing. The key element of the new solution was developed with great help of non-linear...
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Blended Learning Model for Computer Techniques for Students of Architecture
PublicationAbstract: The article summarizes two-year experience of implementing hybrid formula for teaching Computer Techniques at the Faculty of Architecture at the Gdansk University of Technology. Original educational e-materials, consisting of video clips, text and graphics instructions, as well as links to online resources are embedded in the university e-learning educational platform. The author discusses technical constraints associated...
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THEORETICAL AND EXPERIMENTAL INVESTIGATION OF THIN-WALLED BEARING SHELL’S DESIGN PARAMETERS AND ASSEMBLY CONDITIONS ON THE HOLDING TORQUE INSIDE A HOUSING BORE OF A CONNECTING ROD
PublicationThe aim of the work was the experimental and theoretical evaluation of the influence of the most important parameters determining the holding torque of a thin-walled bearing shell inside a housing bore of a connecting rod. The main investigated parameters were defned by authors experience in this feld. In the frst stage of research, a special test stand was designed in order to allow measuring the real values of the friction torque...
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Experimental analysis of the behaviour of different types of joints in the steel structure model subjected to earthquake loading
PublicationThe present paper reports the results of the experimental study performed to investigate the behaviour of two different types of joints (destroyed and welded ones) in the model of the steel structure under seismic excitations. The structure was subjected to three earthquakes, namely Kobe, Loma Prieta and Northridge, using the shaking table investigation. The results obtained from the study...
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Paleoecological and historical data as an important tool in ecosystem management
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Shipping Safety Management on Polish Inland Waterways
PublicationOver the past years, the role of inland waterway transport has increased compared to other modes of transport. The increasing intensity of the inland vessel traffic significantly affects the safety of navigation. The article analyses the main causes of accidents and incidents that occurred on the Odra Waterway and Lower Vistula. The authors have classified those accidents and suggested possible directions for the development of...
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Soil management
PublicationOmawia się środowisko glebowe, jego zanieczyszczenia i zagrożenia dewastacjąPodaje się zasady klasyfikacji bonitacyjnej glen, stopnie degradacji chemi-cznej oraz procesy bioremediacji. Środowisko glebowe rozpatrywane jest zpunktu widzenia zagrożenia jakości wody do picia oraz zagrożenia żywności.
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Model of management of knowledge bases in the information technology evaluation environment
PublicationThe paper presents the model of management of knowledge bases in multi-agent system for evaluation of information technologies (IT_MAS). Such system is being developed in Gdansk Uni-versity of Technology by Information Technology Management Team. Multi-agent system is supposed to support manager level specialists during decision processes when there is identified need to buy or change any information technology. The main goal of...
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Project Management Cycle in the Construction Industry Augmented by Collaborative Innovation Network Software
PublicationProject management is a very broad concept that has in recent times is growing rapidly. Management is especially complex in the construction sector, among the other sectors, due to the high uncertainty of workmanship and complexity of construction projects. Proper project management skills are an important factor in the success of projects, leading to reduced costs and shorten the time of investment. Nevertheless, most of the projects...
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ROAD SAFETY MANAGEMENT TOOLS FOR COUNTRY STRATEGIC LEVEL
PublicationStrategic road safety programmes setting out long-term visions and road infrastructure development plans must be based on road safety forecasts and an understanding of the long-term impact of different measures on road safety. The objective of this paper is to discuss a concept of road safety management for an area of a selected country because there are no simple tools of road safety management for the development and implementation...
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Management Information Base module for electrical power system configuration and use
PublicationInternet standards describe a virtual information store, termed the Management Information Base (MIB), which is made available through Simple Network Management Protocol (SNMP). No standard MIB exists to date for monitoring power lines in facilities over IP network. This paper defines a subset of the MIB for power system monitoring.
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Nadzór inwestorski - rodzaje i wpływ na jakość procesu wykonawczego
PublicationSprawowanie nadzoru inwestorskiego nad inwestycją jest jednym z aspektów przeprowadzania procesu inwestycyjnego na określonych przez ustawodawcę rodzajach obiektów. Jakość sprawowania nadzoru w dużej mierze definiuje poziom wykonawstwa i architektury, czyli uzyskanie zamierzonych i zakładanych w projekcie i specyfikacjach wartości użytkowych i parametrów technicznych dotyczących realizowanego obiektu, dlatego tak ważne jest, aby...
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Knowledge-Based Management as the Key Success Factor for Research and Development Organizations
PublicationA key to achieving success in project organizations lies in exemplary management of processes within those organizations, while the ongoing projects are mainly characterized by their uniqueness. The situation is no different in commercial research and development organizations (R&D) where accuracy and repeatability of elementary processes guarantees efficient and productive realization of all enterprises. R&D organizations are...
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Szyby zespolone w systemach fasadowych
PublicationW artykule przedstawiono wybrane kryteria techniczne stosowane do oceny jakościowej izolacyjnych szyb zespolonych. Bazując na własnych doświadczeniach, autor zwrócił uwagę na pojawiające się problemy w trakcie odbiorów technicznych na budowie. Przedstawiono także krótki przegląd literatury z zakresu szkła budowlanego i szyb zespolonych.
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Redifining the Space – The Impact of Art Instalation in the Public Space
PublicationThe article presents the outcomes of the ‘Art and design’ - interdisciplinary programme WIRE 2013, and the work of studio regarding the impact of art instalation in the public Space . The subject of the workshop was an ‘Architectural Installation’. The relationship between art and architecture remains a challenging issue today, first and foremost in the domain of architecture, and particularly in art and design schools. To address...
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Do personality traits influence the user’s behavioral intention to adopt and use Open Government Data (OGD)? An empirical investigation
PublicationThe academic interest in the Open Government Data (OGD) domain has been burgeoning over the years. Conceding that the prime focus of an OGD initiative is its further re-use for value creation and innovation by stakeholders, the present study seeks to underscore the role of HEXACO personality traits on behavioral intention (BI) to adopt and use OGD in developing countries' context. We investigate the direct, indirect, and moderating...
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Briding the communicational gap between client and software developer
PublicationOften is it the case that people find it difficult to bridge thecommunicational gap between themselves and others. This is something of a problem, to say the least. My aim is to explain and to clarify the reasons behind this and to hopefully overcome any obstacles, to allow for a much smoother and more accurate means of fulfilling client and software developer needs.I have found through my own personal experience something which...
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Attitudes towards Collaboration in Multicultural Teams in the opinion of Polish and Chinese Students
PublicationThe main goal of this paper is to present results of research that addresses the issue of attitudes towards working in both multicultural and single culture teams among Polish and Chinese students. The relationship between those attitudes and factors that includes individual experiences of research participants as well as characteristics of team tasks was analyzed. The research was conducted with students of one Polish and one...
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Review of sewage sludge management: standards, regulations and analytical methods
PublicationThis article presents the most popular methods of sewage sludge management and associated unit operations and processes referring to them. The most popular methods are: Reclamation and adaptation of lands to specific needs; plant cultivation not intended for consumption or for production of food; usage in agriculture; usage in building; recovery of phosphorus, rare earth metals or fats and usage in industry; producing combustible...
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Koncepcja Lean Management w uczelniach - przegląd wyników badań międzynarodowych
PublicationW artykule przedstawiono rozważania dotyczące zastosowań koncepcji Lean Management w instytucjach szkolnictwa wyższego. Zaprezentowano odniesienia do charakterystycznych elementów i zasad tej koncepcji, przedstawione w piśmiennictwie międzynarodowym. Przedstawiono także szereg informacji wiążących się z LeanHE – rozwijającym się dynamicznie nurtem dotyczącym zastosowań Lean Management w szkolnictwie wyższym.
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PRZYCZEPY DO BADANIA OPORU TOCZENIA OPON DO SAMOCHODÓW OSOBOWYCH
PublicationPrzedstawiono doświadczenia Zespołu Pojazdów Katedry Konstrukcji Maszyn i Pojazdów Wydziału Mechanicznego Politechniki Gdańskiej dotyczące urządzeń badawczych (przyczep) do pomiaru oporu toczenia opon do samochodów osobowych i nawierzchni drogowych. Opisano przyczepy pomiarowe tego typu. Pomiary oporu toczenia opon samochodowych wymuszane są koniecznością osiągania przez pojazd jak największej swojej sprawności...
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Selected information technology tools supporting for maintenance and operation management electrical grids
PublicationThe paper presents the main issues of management of electrical grids. Selected information technology tools supporting for electrical grids maintenance are presented. In electrical infrastructure maintenance of power companies the geographic information systems are increasingly used to support the management of theirs resources. Their functionalities in terms creating comprehensive databases for electrical infrastructure of power...
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Phosphorus removal by application of natural and semi-natural materials for possible recovery according to assumptions of circular economy and closed circuit of P
PublicationIn the last fewyears the idea of circular economy has become essential. Thus, designing methods of nutrients removal should be based on usingmaterials that make it possible to recover those nutrients. Recently,methods applied in wastewater treatment plants cannot provide optimal results; moreover, the application of commercial coagulants like ferric chloride and polyaluminumchloride can cause difficulties in potential recovery...
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Knowledge-based functional safety management using ProSIL software
PublicationIn the article the ProSIL software for computer aided functional safety management is presented. The software consists of three modules for the determination of the required SIL level (ProSILen) and verification of the SIL level (ProSILver). In the ProSIL the calibrated knowledge-based risk graph method for determining the required safety integrity level (SIL) of the safety functions identified in hazard analysis is implemented....
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Trust Management Method for Wireless Sensor Networks
PublicationA Wireless Sensor Network (WSN) is a network of spatially distributed autonomous sensors to monitor physical or environmental conditions, such as temperature, sound, pressure, etc. and to cooperatively pass their data to the main location. The first wireless network that bore any real resemblance to a modern WSN is the Sound Surveillance System (SOSUS), developed by the United States Military in the 1950s to detect and track Soviet...