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Zarządzanie relacjami z klientami a przewaga konkurencyjna
PublikacjaW artykule poruszono kluczowe kwestie związane z rynkową koncepcją marketingu relacji w kontekście Customer Relationship Management. Właściwe stosowanie odpowiednio dobranego systemu CRM ukazano jako metodę uzyskiwania przewagi konkurencyjnej.
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Assessing and Mitigating Ice-Jam Flood Hazards and Risks: A European Perspective
PublikacjaThe assessment and mapping of riverine flood hazards and risks is recognized by many countries as an important tool for characterizing floods and developing flood management plans. Often, however, these management plans give attention primarily to open-water floods, with ice-jam floods being mostly an afterthought once these plans have been drafted. In some Nordic regions, ice-jam floods can be more severe than open-water floods,...
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A standard analytical method as the common good and pollution abatement measure
PublikacjaA standard method can be considered as a common-good “resource,” and the solution to “the commons” problems usually lies in societal self-organization. The multi-criteria decision analysis (MCDA) was applied to model complex phenomena, such as the standard selection for imidacloprid determination. In this process, the standard was self-selected by the analytical chemistry society. The results show that analytical chemistry is a...
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Logical Interface for Soft Handover – an effective scheme of handovers in Proxy Mobile IPv6
PublikacjaMultimedia services are currently commonly available on mobile devices. Due to networks' convergence and migration to all-IP networks, mobility management at network layer is required. Moreover, nowadays it is popular to equip mobile devices with more than one wireless interface. Thus, soft handovers can be implemented, which means that an existing connection is removed after a new one is established. Usage of the Logical Interfaces...
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Semantic OLAP with FluentEditor and Ontorion Semantic Excel Toolchain
PublikacjaSemantic technologies appear as a step on the way to creating systems capable of representing the physical world as real time computational processes. In this context, the paper presents a toolchain for an ontology based knowledge management system. It consists of the ontology editor, FluentEditor and the distributed knowledge representation system, Ontorion. FluentEditor is a comprehensive tool for editing and manipulating complex...
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Innowacje we współczesnej bankowości - ich ocena
Publikacjaw opracowaniu przedstawiono innowacje występujące we współczesnej bankowości. Autorzy dokonali klasyfikacji innowacji, które zostały poparte przykładami. Przeanalizowano badania przeprowadzone przez European Financial Management& Marketing Association w zakresie innowacyjności banków detalicznych.
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Integration of Multi-Source Geospatial Data from GNSS Receivers, Terrestrial Laser Scanners, and Unmanned Aerial Vehicles
PublikacjaThe analysis based on geospatial data from different measurement systems now constitutes a complex numerical and practical enterprise. The dynamic development of modern technologies enables rapid and precise acquisition of such data. Nonetheless, the diversity of reference systems is today one of the main challenges for their correct interpretation. The combined use of the processed measurement results and archival data in paper...
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Top k Recommendations using Contextual Conditional Preferences Model
PublikacjaRecommender systems are software tools and techniques which aim at suggesting to users items they might be interested in. Context-aware recommender systems are a particular category of recommender systems which exploit contextual information to provide more adequate recommendations. However, recommendation engines still suffer from the cold-start problem, namely where not enough information about users and their ratings is available....
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Simple 2-D Direction-of-Arrival Estimation Using an ESPAR Antenna
PublikacjaIn this letter, it has been shown how an electronically steerable parasitic array radiator (ESPAR) antenna can be used for 2-D direction-of-arrival (DoA) estimation employing received signal strength (RSS) values only. The proposed approach relies on changes in RSS values recorded at the antenna output port observed for different vertical and horizontal directions, while antenna’s main beam sweeps 360° area around the ESPAR antenna. Based...
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Paradygmat jakościowy w analizie interakcji międzykulturowych – interpretacja na bazie wybranych teorii psychologicznych
PublikacjaIntercultural interactions in a multicultural work environment are a peculiar type of social interactions. The results of prior research on the effects of interactions in such environment are inconclusive. The majority of the previous studies have emphasized problems, applied a quantitative methodology and interpreted the results with regard to social identity and categorization theory, information-processing theory and intergroup contact...
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Structural Heterogeneity Between EU15 and 12 New EU Members – the Obstacle to Lisbon Strategy Implementation
PublikacjaThe aim of this article is to identify diversity between the EU-15 and the New Members in their implementation of the Lisbon Strategy in the period 2000-2010. By analyzing a set of structural indicators, we aim to fill a gap in the literature: a lack of publications providing complex evaluation of the implementation of the Lisbon Strategy using measurable indicators. Given their suitability for international comparisons, we use...
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Wstępna ocena wielkości stężeń związków azotu i fosforu odprowadzanych z wodami powierzchniowymi do Zatoki Puckiej z terenu gminy Puck
PublikacjaThe ferilizers used in agriculture negatively affect the surface and groundwater quality. The Bay of Puck is a semi-closed part of the Gulf of Gdańsk, which is particularly vulnerable to eutrophication caused by the inflow of nutrient substances. The Bay is surrounded by the lands intensively used in agriculture. Also a number of touristic resorts is located on its coast. The streams and rivers carry the load of nitrogen and phosphorus...
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Work and formal retirement age - opinions of SWE employees participating in the Best Agers Lighthouses International Project
PublikacjaThe paper presents selected results of studies carried out within the framework of the international project Best Agers Lighthouses – Strategic Age Management for SME in the Baltic Sea Region, related to the assessment of the opportunities to continue working beyond the retirement age in the opinion of workers.
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Simulator for Performance Evaluation of ASON/GMPLS Network
PublikacjaThe hierarchical control plane network architecture of Automatically Switched Optical Network with utilization of Generalized Multi-Protocol Label Switching protocols is compliant to next generation networks requirements and can supply connections with required quality of service, even with incomplete domain information. Considering connection control, connection management and network management, the controllers of this architecture...
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MINERAL MATTER IN MUNICIPAL SOLID WASTE
PublikacjaMunicipal solid waste (MSW) contains mineral materials which are seldom considered as a potential resource. Currently, the waste management sector pays attention to recyclable parts, biodegradable material, waste-to-energy fraction, and residues after waste reuse and recycle. In contrast, this study focus as on the mineral matter in MSW. The aim was to analyze and discuss the sources of mineral matter in MSW, the impact which the...
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A Method for the Evaluation of Urban Freight Transport Models as a Tool for Improving the Delivery of Sustainable Urban Transport Policy
PublikacjaThe article presents a method which helps local authorities to evaluate urban freight transport models. Given the complex requirements for input data and the inability to supply them for most cities, a proper quantitative evaluation of model functionality may be quite difficult for local authorities. Freight transport models designed to support sustainable urban freight transport objectives are a particular example. To overcome...
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Treatment Wetlands in Rural Areas of Poland for Baltic Sea Protection
PublikacjaWater and wastewater management, especially in rural areas, greatly affects loads of nutrients discharged to the Baltic Sea. In Poland, this management is unbalanced because of the dispersed development and in many locations construction of sewerage system is uneconomic or even impossible. For this reason, a significant part of sewage from single-family houses in rural areas must be discharged into domestic sewage systems. The...
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Agri-food waste biosorbents for volatile organic compounds removal from air and industrial gases – A review
PublikacjaApproximately 1.3 billion metric tons of agricultural and food waste is produced annually, highlighting the need for appropriate processing and management strategies. This paper provides an exhaustive overview of the utilization of agri-food waste as a biosorbents for the elimination of volatile organic compounds (VOCs) from gaseous streams. The review paper underscores the critical role of waste management in the context of a...
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Spatial planning on regional level
PublikacjaPolish spatial planning results from typical for countries of Central and Eastern Europe transition . They have undergone the transformation from decentralized management system based on the dominance of state to the system of representative democracy, based on self-government administration; also territorial on regional level.
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Skilled-Unskilled Wage Gap Versus Evolving Trade And Labour Market Structures in the EU
PublikacjaThis paper proposes an alternative approach to the empirical study of wage gap between workers with different educational levels in the enlarged EU. The analysis is based on sectoral database, linking labor market statistics and trade data at the level of 12 manufacturing sectors in a group of 20 European countries: selected New Member States (NMS-5) and former EU-15 economies, in the period 1995-2005. The results of the empirical...
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Designing intranet portals as electronic workplaces
PublikacjaThis paper highlights the most important requirements for developing intranet portals, especially in the areas of user interface ergonomics and usability. In specifying relevant usability requirements both perspectives are considered: of company employees and of executives. Best practices are reviewed, regarding successes and failures in intranet absorption, basing on the results on recent research in a number of surveyed Polish...
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Rhodotorulic Acid and its Derivatives: Synthesis, Properties, and Applications
PublikacjaSiderophores are low molecular weight compounds produced by microorganisms to scavenge iron in iron-deficient environments. Rhodotorulic acid, a natural hydroxamate siderophore, plays a vital role in iron acquisition for fungi and bacteria. As the simplest natural hydroxamate siderophore, it exhibits a high affinity for ferric ions, enabling it to form stable complexes that facilitate iron uptake and transport within microorganisms....
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Road Safety Trends at National Level in Europe: A Review of Time-series Analysis Performed during the Period 2000–12
PublikacjaThis paper presents a review of time-series analysis of road safety trends, aggregatedat a national level, which has been performed in the period 2000 – 12 and applied to Europeannational data sets covering long time periods. It provides a guideline and set of best practices inthe area of time-series modelling and identifies the latest methods and applications of nationalroad safety trend analysis...
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Triangular 3D Laser Scanning in Underwater Photogrammetry
PublikacjaThe use of triangular 3D laser scanning may significantly enhance the visual inspection of underwater objects. In these days of high demand for accurate information, exclusively photographic documentation is not enough, as it is geometrically flawed. The authors of this article are trying to present the rudiments of laser scanning, a modern means of measuring, which is reliable, relatively easy to use and works in accordance with...
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Metrics for green analytical chemistry
PublikacjaGreen analytical chemistry, although not being a new concept, does not have a greenness metrics system. Green chemistry metrics are not suitable for analytical procedure assessment because they often refer to the mass of the product. Some efforts have been made to develop suitable metrics for analytical chemistry. Some are simple to use but do not cover all aspects of analytical methods’ environmental impact. Others are more comprehensive...
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THE ROLE OF NATURE IN PLACEMAKING WITHIN THE LIMITS OF HISTORIC CITIES
PublikacjaThis paper focuses on the role of nature in placemaking within historic cities. There are two different approaches to placemaking – The first is a more traditional approach, i.e. complete building process which entails significant investments. The second is “Lighter, Quicker, Cheaper” approach proposed by the Project for Public Spaces organization. This article discusses the role, importance and place of nature in both approaches....
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ROAD SAFETY WITHIN THE "INTEGRATED SYSTEM OF TRANSPORT SAFETY"
PublikacjaThe concept of the “Integrated System of Transport Safety” in Poland is a novel solution, built upon the best practices available from only a handful of countries in the world. In the last few decades, the extent of applying integrated transport safety systems to improve transport safety systems has varied; nevertheless, studying the experience of the safest countries in the world we can say that enormous progress has been achieved...
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Zarządzanie programami badawczymi z uwzględnieniem filozofii nauki
PublikacjaZarządzanie projektami i programami badawczymi powinno być realizowane z zastosowaniem specyficznych metod zarządzania ze względu na specyfikę badań naukowych. W tym rozdziale zaprezentowano wyniki analiz mających na celu lepsze zrozumienie roli zarządzania programem badawczym z następujących perspektyw: analizy rzeczywistości projektów badawczych, zarządzania projektem i programem oraz filozofii nauki. Praktycznym zastosowaniem...
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Towards more inclusive qualitative research: the practice of interviewing neurominorities
PublikacjaManagement scholars increasingly focus their efforts on the development of neurodivergent human capital and the promotion of inclusive employment and decent work. However, it may be argued that existing research still suffers from the lack of a comprehensive appreciation of what neurominorities may find difficult in the research process or how they interpret what the researchers are doing. In the light of only fragmented advice...
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The Importance of Demand and Environment for Defining and Establishing the Role of Data Stewards
PublikacjaData stewardship is now a central part of FAIR research data management. Although various types of positions called data stewards have been created at academic institutions over the last years, no demand-oriented, formal model of data stewardship and the associated roles exist so far. This workshop report presents the outcomes of the panel discussion “The Importance of Demand and Environment for Defining Data Stewardship” held...
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Emotions and Their Relation with Knowledge Risks in Organizations
PublikacjaThe aim of this chapter is to analyze and present knowledge risks from the perspective of emotions. Every year, new studies are published, where novel aspects of knowledge management field are examined and tested. One of such aspects that is worth examination and exploration is the role of emotions (both positive and negative) experienced by employees and managers that can contribute to their behaviors concerning knowledge risks...
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Technological and Media Platforms: Redefinition of Meanings as Symbolic Power over the Discourse
PublikacjaRedefining the meanings of such social terms as “likes” and “friends” on Facebook is a popular practice. In terms of consistency, the (auto)-redefinition of the term “platform” is itself particularly important from a media management perspective. The article proposes to consider the redefinition of meanings as a form of wielding non-transparent power over discourse. From this perspective, redefining a meaning is a form of holding...
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Model of a Maturity Capsule in Managing IT Projects
PublikacjaThe main purpose of this article is to present a report on the development of a model of information technology management (MITM). This model is an answer to the need to support decision making in the selection of methods and information technologies. This article presents a multisequential model (MSM) of technology selection and a model for initial processing procedures (IPP) necessary for the MITM model. The presentation of the...
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Organizational Resilience in Hospitality and Tourism
PublikacjaAlthough ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present...
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Nowatorskie podejście do zarządzania jakością w branży morskiej na przykładzie stoczni Ostróda Yacht
PublikacjaArtykuł opisuje podejście procesowe funkcjonujące w jednej z największych polskich stoczni jachtowych Ostróda Yacht. Stocznia ta stanowi ilustrację – zakończonej z sukcesem – implementacji narzędzi Lean Production i stanowi przykład dla innych przedsiębiorstw w Polsce. Celem niniejszej publikacji jest ukazanie nowatorskiego podejścia do zarządzania jakością w stoczni jachtowej, które przyniosło korzyści zarówno z poziomu zarządzania...
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Las pełen muzyki:Unikatowe walory architektury Opery Leśnej w Sopocie, dawniej i obecnie
PublikacjaZakończona sukcesem współczesna modernizacja architektury , konstrukcji i elementów nowej estetyki kultowego obiektu Opery Leśnej w Sopocie daje podstawę do snucia optymistycznych wniosków na temat przyszłości rozwoju kultury muzycznej w szerokim tego słowa znaczeniu Cała.przestrzeń nowoczesnego funkcjonalnego obiektu o innowacyjnej konstrukcji zadaszenia nad sceną i powiększoną 5000 miejs- widownią ,jest nową atrakcja...
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Properties and determination of pesticides in fruits and vegetables
PublikacjaThe intensive development of agriculture means that more and more toxic organic and inorganic compounds are entering theenvironment. Because of their widespread use, stability, selective toxicity and bioaccumulation, pesticides are among the mosttoxic substances contaminating the environment. They are particularly dangerous in fruit and vegetables, by which people areexposed to them. It is therefore crucial to monitor pesticide...
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Proton transfer and hydrogen bonds in supramolecular, self-assembled structures of imidazolium silanethiolates. X-ray, spectroscopic and theoretical studies
PublikacjaThe reaction of 1-methylimidazole, 2-ethyl-4-methylimidazole and 2-ethylimidazole with tris(2,6- diisopropylphenoxy)silanethiol (TDST) leads to the formation of three new salts, which have been characterized by elemental analyses, thermogravimetric analyses, FTIR spectroscopy, and their structures were determined by single-crystal X-ray diffraction. Structural analyses indicate that in all three compounds a proton transfer has...
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Do online reviews reveal mobile application usability and user experience? The case of WhatsApp
PublikacjaThe variety of hardware devices and the diversity of their users imposes new requirements and expectations on designers and developers of mobile applications (apps). While the Internet has enabled new forms of communication platform, online stores provide the ability to review apps. These informal online app reviews have become a viral form of electronic wordof-mouth (eWOM), covering a plethora of issues. In our study, we set ourselves...
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Evolving gene regulatory networks controlling foraging strategies of prey and predators in an artificial ecosystem
PublikacjaCo-evolution of predators and prey is an example of an evolutionary arms race, leading in nature to selective pressures in positive feedback. We introduce here an artificial life ecosystem in which such positive feedback can emerge. This ecosystem consists of a 2-dimensional liquid environment and animats controlled by evolving artificial gene regulatory networks encoded in linear genomes. The genes in the genome encode chemical...
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Tożsamość przedsiębiorcza a stereotypy płci w firmach rodzinnych
PublikacjaThis article analyses various aspects of women’s experiences in overcoming gender stereotypes that they encounter in family businesses. Historically, entrepreneurship was regarded as a male domain in the literature and entrepreneurs have traditionally been described with typical and stereotypical masculine features. When woman engages in economic activities, she must face the potential incoherence...
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Arterial cannula shape optimization by means of the rotational firefly algorithm
PublikacjaThe article presents global optimization results of arterial cannula shapes by means of the newly modified firefly algorithm. The search for the optimal arterial cannula shape is necessary in order to minimize losses and prepare the flow that leaves the circulatory support system of a ventricle (i.e. blood pump) before it reaches the heart. A modification of the standard firefly algorithm, the so-called rotational firefly algorithm,...
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Hybrid constructed wetlands for the National Parks in Poland - a case study, requirements, dimensioning, preliminary results
PublikacjaWater and wastewater management, especially in rural areas, greatly affects loads of nutrients discharged to the Baltic Sea. In Poland, this management is unbalanced because of the dispersed development and in many locations con struction of sewerage system is uneconomic or even impossible. For this reason, a significant part of sewage from single-family houses in rural areas must be discharged into domestic sewage systems. The...
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Present state of sewage and wastewater treatment plants in the polish coast of Baltic Sea
PublikacjaIn the paper the state of art of wastewater management in four zones of Polish Baltic Sea coast: the Vistula Lagoon, the Bay of Gdansk and Bay of Puck, the open sea zone and the Szczecin Lagoon, is discussed. Hydrological characteristics of these four zones as well as characteristics and operation effectiveness of wastewater treatment plants (WWTPs) located there, are presented.
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Possible directions for development of C-ITS services in cities on the example of the TRISTAR System
PublikacjaDuring the previous EU financial perspective (2007 - 2013), we observed an intensification of the evelopment of transport management systems using ITS services in Polish cities. One of the biggest territorially and functionally system is Tri-city TRISTAR system, the implementation of which was completed in 2015. The concept of the TRISTAR system and its architecture was developed in the years 2002-2007. Currently, we can observe...
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Stress Monitoring System for Individuals with Autism Spectrum Disorders
PublikacjaIn this article, a stress monitoring system tailored for individuals with Autism Spectrum Disorders (ASD) and developed for the educational institution is presented. People with ASD face problems with effective stress management due to their high self-perceived levels of stress, poor ability to cope with it, and dificulties with the accurate detection of the source of stress. Consistently, being able to measure stress appears to...
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Smart Services supporting Drivers in Effective Cars Parking
PublikacjaThe paper shows how to design and implement intelligent, service oriented systems for management of free places in distributed car parks. The idea of SOA technology is widely used. It is assumed that a state of every car park is automatically determined by a special electronic infrastructure including IoT solutions. The information received from such an infrastructure is sent to the main management system, which processes it and,...
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Creating Hotel Services from a Perspective of Extraordinary Customer Experience
PublikacjaThis conceptual article aims to explore the process of providing hotel services in the context of requirements arising from the experience economy. Both the concept of experience marketing and the concept of customer experience management provided a theoretical framework for the discussion. Based on a review of literature and conclusions derived from hotel managers’ experiences, a research model is proposed, which may be of some...
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Podejścia i strategie zarządzania wiedzą w przedsiębiorstwach
PublikacjaArtykuł przedstawia przegląd różnego rodzaju strategii zarządzania wiedzą.Jak powszechnie wiadomo, charakterystyka firmy (np. jej wielkość) wpływa na tworzoną i realizowaną w danym przedsiębiorstwie strategię. Należy więc założyć, że charakterystyka ta będzie również wpływała na wybór strategii zarządzania wiedzą, która będzie realizowana w danej firmie. Inne podejście do strategii zarządzania wiedzą będzie potrzebne w małej czy...
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Entrepreneurial competencies and intentions among students of technical universities
PublikacjaThe study investigates the entrepreneurial competencies and intentions of students. Their formation is a requirement of modern times. The question arises whether students of modern technical universities get entrepreneurial competencies and whether they transform these competencies into their entrepreneurial intentions. More than 3.6 thousand students from six technical universities from Poland, Ukraine, Latvia, Bulgaria, and Lithuania...