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Wyniki wyszukiwania dla: BUSINESS SERVICE SECTOR
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Nadzeya Sabatini dr
OsobyNadzeya Sabatini is Assistant Professor in Digital Transformation at Gdańsk University of Technology (Gdansk, Poland), its Department of Informatics in Management (Faculty of Management and Economics). Nadzeya is lecturer at USI – Università della Svizzera italiana (Lugano, Switzerland), a research fellow at the Institute of Digital Technologies for Communication of the same university, and coordinator of MSc in Digital Fashion...
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Knowledge Sharing and Managing Intellectual Capital in the Times of COVID-19: Evidence from Polish Restaurant Industry
PublikacjaPurpose: The aim of this paper is to show how restaurants in Poland managed their intellectual capital (IC) in the COVID-19 crisis and how knowledge sharing (KS) helped them to survive in those dynamically changing conditions. Methodology: The study is based on qualitative research – semi-structured interviews with a few restaurant owners and managers responsible for the business operations during...
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Polish Suburban Landscape made of Enterpereneurial Tissue
PublikacjaDwa ostatnie dekady w Polsce to okres ekspansywny rozwój małych przedsiębiorstw i równolegle dynamiczne przekształcenia przestrzeni wokół miasta . Rozwój tych dwóch zjawisk nastąpiło w okresie transformacji gospodarczej po 1989 roku . Głównym celem pracy jest zbadanie poziomu interakcji między procesem suburbanizacji i rozwojem sektora MSP w wybranych podmiejskich obszary, na przykładzie Metropolii Trójmiejskiej.
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Implementing a CSR Strategy in a Small Enterprise - a Case Study
PublikacjaAs a result of employees’ meetings conducted according to Kaizen workshops formula and seeking new development directions for the company (including CSR actions) various product and service innovations have been implemented. Also a market niche has been discovered, and as a consequence the company gained another profitable aspect of the business activity. The atmosphere and contribution in performing tasks have improved among...
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Testing Situation Awareness Network for the Electrical Power Infrastructure
PublikacjaThe contemporary electrical power infrastructure is exposed to new types of threats. The cause of such threats is related to the large number of new vulnerabilities and architectural weaknesses introduced by the extensive use of Information and Communication Technologies (ICT) in such complex critical systems. The power grid interconnection with the Internet exposes the grid to new types of attacks, such as Advanced Persistent...
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Zastosowanie metody studium przypadku w kształceniu menedżerów
PublikacjaKształcenie z wykorzystaniem metod rozwiązywania problemów (problem-based learning) staje się coraz bardziej popularne na wszystkich poziomach kształcenia, również w edukacji biznesowej. Przykładem takiej metody jest studium przypadku (case study). Metoda studium przypadku pozwala na rozwijanie umiejętności i kompetencji wykorzystywanych przez menedżerów w ich pracy, np. umiejętności syntezy, identyfikacji problemów, czy podejmowania...
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Transformation of Energy Markets: Description, Modeling of Functioning Mechanisms and Determining Development Trends
PublikacjaOne of the key contemporary economic and social issues today is the global energy transition. Energy transition processes are having a significant impact on the development of world economies, increasing their TFP and leading to an increase in their level of innovation through the transfer of myriad new technologies. These processes also contribute to an increase in foreign direct investment and, consequently, an increase in the...
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AI-powered Customer Relationship Management – GenerativeAI-based CRM – Einstein GPT, Sugar CRM, and MS Dynamics 365
PublikacjaGenerative artificial intelligence (GenAI) and its implementation in successive business management support systems is a rapidly growing area of theoretical consideration, ongoing research, discourse and application in practice. Recently, the implementation of of GenAI in customer relationship management (CRM) systems has been observed. Accordingly, the aim of this article is to identify areas where GenAI can enhance CRM systems,...
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Measuring the effectiveness of digital communication - social media performance: an example of the role played by AI-assisted tools at a university
PublikacjaThe aim of the article is to show the role played by AI-powered tools in measuring the effectiveness of digital communication in social media using a university case study. Therefore, a research problem was formulated to identify the metrics (KPIs) used to measure the effectiveness – non-financial outcomes – of digital social media communication at the university using AI tools. The literature review on the role of AI in digital...
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Modelling Long‐Term Transition from Coal‐Reliant to Low‐Emission Power Grid and District Heating Systems in Poland
PublikacjaEnergy systems require technological changes towards climate neutrality. In Poland, where the power system is dominated by outdated coal-fired power plants, efforts to minimize the environmental impact are associated with high costs. Therefore, optimal paths for the development of the energy sector should be sought in order to achieve ambitious long-term strategic goals, while minimizing the negative impact on the consumers’ home...
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Model oceny dojrzałości przedsiębiorstw do zastosowania zwinnych metodyk zarządzania projektami IT
PublikacjaDysertacja koncentruje się na budowie modelu, który ocenia gotowość przedsiębiorstw do wdrożenia zwinnych metodyk zarządzania projektami IT. Analizuje istniejące metody oceny dojrzałości projektowej i wprowadza własny model, biorąc pod uwagę krytyczne czynniki sukcesu i skuteczność zwinnych metod. Rozprawa zawiera badania literaturowe, empiryczne studium przypadku oraz weryfikację i rekomendacje modelu, dostarczając wglądu w praktyczne...
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Zarządzanie wiedzą w małych przedsiębiorstwach oferujących wiedzochłonne usługi biznesowe
PublikacjaCelem artykułu jest przedstawienie praktyk zarządzania wiedzą oraz czynników wpływających na sukces, bądź porażkę w ich wdrażaniu na podstawie badania jakościowego przeprowadzonego w trzech firmach działających na terenie województwa pomorskiego. Firmy te należą do sektora małych i średnich przedsiębiorstw oraz oferują wiedzochłonne usługi biznesowe (knowledge-intensive business services – KIBS). W artykule podjęto próbę odpowiedzi...
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Jaromir Durkiewicz mgr
OsobyJaromir Durkiewicz jest asystentem w Katedrze Zastosowań Informatyki w Zarządzaniu Wydziału Zarządzania i Ekonomii Politechniki Gdańskiej. Magister informatyki i ekonometrii (Wydział Zarządzania Uniwersytetu Gdańskiego) oraz politologii (Wydział Nauk Społecznych Uniwersytetu Gdańskiego). Przez kilka lat zawodowo związany z branżą IT. Od 2017 r. doktorant na WZiE, gdzie we współpracy z prof. Tomaszem Janowskim prowadzi badania w...
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Service and service decomposition model - theoretical foundation of it service management
PublikacjaThe publication contains different definitions of Service - one of the fundamental IT Service Management term. It describes types of Service attributes nad introduces so-called ''distinguish functions'' in order to propose different categories of Services. It proposes both general model of Service decomposition and practical model based on CMDB implementation limitations. In summarizes obtained results and gives some remarks about...
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Searching for innovation knowledge: insight into KIBS companies
PublikacjaPurpose – The paper analyzes the patterns of research of “innovation knowledge” (i.e. knowledge that can result in introducing innovations in the company that can be observed in KIBS (Knowledge-Intensive Business Services) companies. Particularly, it identifies and classifies the possible approaches adopted by companies on the basis of two dimensions: the intensity/proactivity of search efforts, and the source primarily used. Design/methodology/approach...
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Struktura źródeł finansowania ponadprzeciętnie rentownych przedsiębiorstw z sektora MSP
PublikacjaCelem artykułu jest przedstawienie w przekroju sektorowym kształtowania struktury finansowania przez MSP uzyskujące ponadprzeciętnie wysoką rentowność aktywów. W trakcie przeprowadzonych badań uwzględniono 109 174 sprawozdań finansowych przedsiębiorstw prowadzących działalność gospodarczą w 27 różnych działach gospodarki narodowej. Sektorowe zróżnicowanie wartości wskaźników struktury źródeł finansowania zostało potwierdzone przy...
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Activity and discrimination against women in the labour market in the countries of Baltic Sea Region
PublikacjaAn increasing participation of women in the labour market seem to be a key to overcome the problems of the EU labour market and to achieve the objectives of Strategy Europe 2020. Therefore, the objective of this paper is to identify differences in the situation of women in the labour market in selected countries such as those in the Baltic Sea region and to attempt to verify the hypothesis of the existence of discrimination against...
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Arsalan Muhammad Soomar Doctoral Student
OsobyHi, I'm Arsalan Muhammad Soomar, an Electrical Engineer. I received my Master's and Bachelor's Degree in the field of Electrical Engineering from Mehran University of Engineering and Technology, Jamshoro, Sindh, Pakistan. Currently enrolled as a Doctoral student at the Gdansk University of Technology, Gdansk, Poland. Also worked in Yellowlite. INC, Ohio as a Solar Design Engineer. HEADLINE Currently Enrolled as a Doctoral...
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Cybersecurity in the Electricity Sector
PublikacjaThis book offers a systematic explanation of cybersecurity protection of electricity supply facilities, including discussion of related costs, relevant standards, and recent solutions. The author explains the current state of cybersecurity in the electricity market, and cybersecurity standards that apply in that sector. He then offers a systematic approach to cybersecurity management, including new methods of cybersecurity assessment,...
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Iwona Nowakowska dr
OsobyAdiunkt badawczo-dydaktyczny w Instytucie Psychologii Akademii Pedagogiki Specjalnej im. Marii Grzegorzewskiej w Warszawie. Absolwentka psychologii (Uniwersytet Warszawski, 2019), doktor nauk społecznych w dyscyplinie psychologia (Akademia Pedagogiki Specjalnej im. Marii Grzegorzewskiej, 2022). Prowadziła badania w obszarach: pogranicza psychologii społecznej i klinicznej oraz społecznej i różnic indywidualnych. Obecna aktywność...
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Third sector characteristics and importance
PublikacjaThis article aims to present a brief overview of existing definitions and specific characteristics of the third sector. It also highlights the basic functions of NGOs as an important institutional and organizational actor in the global political and economic landscape.
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Communication as a Factor Limiting University-Business Cooperation
PublikacjaObjective - Despite the broad extent of the scientific activity dealing with university-business cooperation, Poland has yet to develop a satisfactory cooperation strategy that takes business needs into account. This issue is still relevant due to the need for continuous improvement and resulting benefits aimed at improving enterprise competitiveness. Methodology/Technique - Authors of this article attempt to select an overriding...
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COLOUR IDIOMS IN BUSINESS LANGUAGE
PublikacjaGlobalisation and the growth of e-business and e-commerce have fuelled the need for English as the lingua franca for business communication worldwide. Business internationalisation means that language learners should be prepared to communicate with native speakers who often use rich idiomatic language in business communication. Nonnative speakers have a need to master business idioms not to be at any disadvantage in business communication....
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Analiza sentymentu jako narzędzie monitorowania wyników finansowych przedsiębiorstwa
PublikacjaMedia społecznościowe tworzą globalną platformę do dzielenia się interesującymi pomysłami lub nowościami, komentarzami i recenzjami. Stanowią bogate źródło danych do eksploracji opinii w celu pozyskania wcześniej nieznanej i użytecznej wiedzy biznesowej, która umożliwi nie tylko zwinne zarządzanie na rzecz skutecznej obsługi klienta, ale również powinna mieć odzwierciedlenie w finansowych wynikach przedsiębiorstwa. Za główny cel...
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The Third Sector in the Universities’ Third Mission
PublikacjaThe interactions between the today’s university and its environment, as part of the university’s social responsibility, have been subject to many scientific papers. Their authors typically focus on interdependencies between universities, the state and the market. What is lacking are publications related to the interactions between universities and third sector organisations, and more broadly – a civil society, that may play an...
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A sector-an industry? Definitional challenges in economic sciences
Publikacjathe aim of our paper is to present definitional challenges that we as scholars and teachers face while attempting to relate to a sector and an industry terms in economic analyses and from strategic management perspective. we employ secondary research and analyse the state of the academic discourse and common usages of the above terms. we argue that for an economic statistician classifications should be consistent and highlight...
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Emergency Medical Service. Ratownictwo Medyczne
Czasopisma -
Towards Changes of Macro-Economic Structures in Middle Eastern Countries. Empirical Evidence for 1970–2018
PublikacjaMiddle East countries share a wide bundle of specific structural economic features and one of the latest is a high dependency of these economies on fossil fuels, which is quantitatively demonstrated through the share of oil and gas revenues in total export, but also in gross domestic product composition. This high economic dependency on natural resources on one hand has recently generated a material wealth of Middle Eastern countries...
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Klaudia Skelnik dr
Osobydr Klaudia Skelnik Prodziekan Wydziału Prawa i Administracji Wyższa Szkoła Bankowa w Gdańsku, doktor nauk społecznych w dyscyplinie nauki o bezpieczeństwie, absolwent studiów MBA zarządzanie bezpieczeństwem, mgr politologii w specjalizacji ustrojowo-samorządowej, posiadająca podyplomowe wykształcenie wyższe w zakresie prawa Unii Europejskiej, Edukacji dla bezpieczeństwa, Bezpieczeństwa i Higiena Pracy oraz szereg kursów i szkoleń...
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Bartosz Woliński dr inż.
OsobyProwadzone przedmioty Informatization strategies (sem. zim. 20/21, sem. zim. 22/23) Technologie zespołów IT (sem zim. 20/21) Decision analysis (sem zim. 20/21, sem zim. 21/22, sem letni 22/23) Kontroling w IT (sem. letni 20/21, 21/22, 22/23) Projekty w przedsiębiorstwie (sem. letni 20/21, 22/23) Integrated enterprise information systems (sem. zim. 20/21) Managing enterprise IT infrastructure and security (sem. letni 2021/22) Decision...
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The dynamics of the total output of the fishery sector: The case of Indonesia
PublikacjaThe purpose of this study is to analyze the dynamics of the total output of the Indonesian fishery industry when the changes of the final demand occur. This study employs a demand-pull Input-Output (IO) quantity model, one of the calculation tools in the IO analysis, as an analysis instrument. Two conditions are noticed in calculation and analysis parts, namely (1) “whole sector change”, and (2) “pure change”. An initial period...
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Concentration in ICTs sector - cross country analysis
PublikacjaIn the chapter below, the author present inequalities in sector of new information and communication technologies. Having in mind inequalities we can also discuss concentration issues, and the concentration itself is a problem to which the author refers on first place. The paper is organized as following: first basic measures of concentration are defined, after we can read a discussion referring to concentration in ICTs sector...
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Knowledge risks inherent in business sustainability
PublikacjaSince the connection between business sustainability and knowledge risks has not been established in the literature so far, this paper provides a conceptual framework to demonstrate the possible impact of various knowledge risks on business sustainability and offers potential ways to manage and overcome these risks. The aim of this conceptual paper is to address two main questions: What are the potential effects of knowledge risks...
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A business simulation method in educating architects
PublikacjaIn this article, the authors analyse the application of the business simulation method as a support tool in educating undergraduate architecture students. While running a fictional architectural practice, students learn about the role of an architect in the investment process and are introduced to economic aspects of running a small practice, including the importance of cash flow. They are also made aware about the importance of...
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Anna Maria Trzaskowska dr inż.
OsobyAnna Maria Trzaskowska od 2017 roku jest zatrudniona na stanowisku adiunkta na Wydziale Zarządzania i Ekonomii w Katedrze Informatyki w Zarządzaniu. Przez ponad 2 lata pełniła funkcję Zastępcy Kierownika Katedry oraz Quality Lead na studiach MBA prowadzonych na wydziale. Od 2018 roku Kierownik Programu międzywydziałowego kierunku Inżynieria Danych. Od 2021 roku Kierownik Projektu oraz członek kilku projektów międzynarodowych w...
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Service-based Resilience via Shared Protection in Mission-critical Embedded Networks
PublikacjaMission-critical networks, which for example can be found in autonomous cars and avionics, are complex systems with a multitude of interconnected embedded nodes and various service demands. Their resilience against failures and attacks is a crucial property and has to be already considered in their design phase. In this paper, we introduce a novel approach for optimal joint service allocation and routing, leveraging virtualized...
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Interoperability Constraints in Service Selection Algorithms
PublikacjaIn Service Oriented Architecture, composite applications are developed by integration of existing, atomic services that may be available in alternative versions realizing the same functionality but having different Quality of Service (QoS) attributes. The development process requires effective service selection algorithms that balance profits and constraints of QoS attributes. Additionally, services operate in a heterogeneous environment,...
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A Survey on Identifying and Addressing Business Analysis Problems
PublikacjaDespite the growing body of knowledge on requirements engineering and business analysis, these areas of software project are still considered problematic. The paper focuses on problems reported by business analysts and on applicability of available business analysis techniques as solutions to such problems. A unified set of techniques was developed on the basis of 3 industrial standards associated with IIBA, REQB and IREB certification...
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IT Business Standards as an Ontology Domain
PublikacjaThe aim of this paper is to report a selection of Semantic Web aspects pertaining to ontology development activities in the domain of the IT business standard (TOGAF 9) such as formulating competency questions, conceptualization of the domain, resolution of the source knowledge deficiency and applying common design patterns in the OWL formalization. Authors also try to determine target groups that may benefit from such ontology...
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Business Process Modelling and Enterprise Improvement Analysis
PublikacjaThe main trends in developing an approach and tools for business process modelling are discussed. Business Process Management (BPM) and BPM Notation (BPMN) are presented. Moreover, the possibilities of C2NIWA in a wide range of these tools running on a supercomputer are suggested. Firstly, the company development strategy can be planned . Secondly, quick and flexible changes of its processes can be modelled, analysed and implemented....
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Extending Service Selection Algorithms with Interoperability Analysis
PublikacjaApplication development by integration of existing, atomic services reduces development cost and time by extensive reuse of service components. In Service Oriented Architecture, there exist alternative versions of services supplying the same functionality but differing in Quality of Service (QoS) attributes, which enables developers to select services with optimal QoS. Existing algorithms of service selection focus on the formal...
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Simulation of the IT Service and Project Management Environment
PublikacjaThe authors of this paper present a simulation of the socio-technical system in which teams of students – regarded as low-maturity organizations – were given a task to utilize the (relatively) mature technologies that support IT project and service management. The experiment consisted of the following phases: teams formation, introduction to technologies used during the simulation, performing a set of reactive and proactive service...
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Sampling-based novel heterogeneous multi-layer stacking ensemble method for telecom customer churn prediction
PublikacjaIn recent times, customer churn has become one of the most significant issues in business-oriented sectors with telecommunication being no exception. Maintaining current customers is particularly valuable due to the high degree of rivalry among telecommunication companies and the costs of acquiring new ones. The early prediction of churned customers may help telecommunication companies to identify the causes of churn and design...
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Implementation of Business Processes in Smart Cities Technology
PublikacjaThe goal of the paper is to present the results of studies concerning the development of a method of implementation of business processes in Smart Cities systems. The method has been developed during studies carried out within the building of a Smart Cities system for Gdańsk, and is based on basic development project management mechanisms (drawing from best practices, and in particular from the RUP methodology) and business-oriented...
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Enhancing Business Process Management Through Nature Assessment: Development and Deployment of the Business Process Nature Assessment Tool
PublikacjaIn contemporary business landscapes, the diverse nature of processes necessitates a thor-ough assessment before implementing Business Process Management (BPM). However, conducting such assessments can be arduous, particularly for small and medium-sized en-terprises. This study aims to address this challenge by developing and showcasing the utility of an online tool based on the Business Process Nature Assessment Framework (BPNAF)....
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An Industrial Survey on Business Analysis Problems and Solutions
PublikacjaThe paper focuses on the problems reported by business analysts which have a negative impact on their work and on the applicability of available business analysis (BA) techniques as solutions to such problems. A unified set of BA techniques was developed on the basis of 3 industrial standards associated with IIBA, REQB and IREB certification schemes. A group of 8 business analysts was surveyed to list problems they encounter in...
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EE-ISAC—Practical Cybersecurity Solution for the Energy Sector
PublikacjaA recent survey of cybersecurity assessment methods proposed by the scientific community revealed that their practical adoption constitutes a great challenge. Further research that aimed at identifying the reasons for that situation demonstrated that several factors influence the applicability, including the documentation level of detail, the availability of supporting tools, and the continuity of support. This paper presents the...
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Business process modelling
Kursy OnlineWelcome to the Business Process Modeling course! We will travel together among the business processes world and its modeling with the BPMN ;) I hope it will be valuable for your future. See you soon, Marzena Grzesiak
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Entrepreneurial Business and Economic Review
PublikacjaThe objective of the article is to explore internationalisation patterns of family high-tech firms, especially their internationalisation motives, intensity, speed, and entry modes. The empirical part adopts a quantitative approach. The results of the survey are presented on the sample of 263 high-tech production firms from Poland, including 101 family firms. The survey was conducted in all 16 Polish regions. The calculations from...
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Linear array of microstrip antennas with sector radiation pattern operating in the X-band
PublikacjaIn this paper a linear antenna array utilizing sector radiation pattern is presented. The Fourier transform method is used for synthesis, from which the obtained excitation coefficients determine the resultant radiation pattern for an arbitrary sector. Moreover, the influence of a single radiating element radiation pattern is considered which is used to act as a counterweight to compensate the degradation which occur at the sector...