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Search results for: SERVICE SUPPORT ENVIRONMENT
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Interworking and Cross-layer Service Discovery Extensions for IEEEE802.11s Wireless Mesh Standard
PublicationWith the rapid popularization of mobile end-user electronic devices wireless network technologies begin to play a crucial role as networks access technologies. While classic point-to-multipoint wireless access systems, based on fixed infrastructure of base stations providing access to clients, remain the main most popular solution, an increasing attention is devoted to wireless mesh systems, where each connecting client can extend...
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Aspect-Oriented Management of Service Requests for Assurance of High Performance and Dependability
PublicationA new approach to service requests management in case of insufficient hardware resources is proposed. It is based on wide aspects of requests analysis and it assures reliable and fast access to priority services. Requests are analyzed for, among others, time of occurrence, category of user who made the request, type of service, current system load and hardware utilization. Deterministic but dynamic rules help to manage system load...
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Commonly Accessible Web Service Platform - Wiki-WS
PublicationWeb Service technology on the basis had to supply complete and reliable system components. Nowadays this technology is commonly used by companies providing results of their work to end users and hiding implementation details. This paper presents a SOA-enabled platform - Wiki-WS - that empowers users to deploy, modify, discover and invoke web services. Moreover it discusses concepts and functionalities of this open source management...
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Development of a simulation model of the activities of a transport and forwarding enterprise in the organization of international road cargo transportation
PublicationThe object of this study is the process of planning the work of a transport and forwarding company when serving different categories of customers who need organizational support for the delivery of goods by road transport in international traffic. The solved problem is due to the need to devise recommendations for organizing the work of forwarders when interacting with customers of transport and forwarding services that export...
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Service and Path Discovery Extensions for Self-forming IEEE 802.11s Wireless Mesh Systems
PublicationWith the rapid growth of the quantity and capabilities of end-user electronic devices, both stationary and mobile, they are employed in increasing number of applications. In this situation, wireless network technologies begin to play a crucial role as networks access technologies, as cable-based solutions tend to be of limited utility in case of easily portable or mobile devices. Resulting development of wireless technologies reached...
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Commitment Ladder in the Relationship between Service Providers and Customers as Added Value in Sustainable Services Development
PublicationThe socioeconomic sphere and the relationships in which commitment occurs are important elements in the development of sustainable services. The study reported in this article identifies the elements that influence the development of the relationship between service providers and their customers and proposes a model that describes the state of the relationship between service providers and customers in terms of symmetrical commitment...
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Impact of SDN Controller’s Performance on Quality of Service
PublicationSoftware Defined Networking is a paradigm in network architecture; that is quickly becoming commonplace in modern telecommunication systems. It facilitates network customization for the requirements of different applications and simplifies the implementation of new services. Since its proposal, a significant evolution in its functionality has occurred. However, this development brought along problems of efficiency and performance,...
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Enabling Deeper Linguistic-based Text Analytics – Construct Development for the Criticality of Negative Service Experience
PublicationSignificant progress has been made in linguistic-based text analytics particularly with the increasing availability of data and deep learning computational models for more accurate opinion analysis and domain-specific entity recognition. In understanding customer service experience from texts, analysis of sentiments associated with different stages of the service lifecycle is a useful starting point. However, when richer insights...
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Assessment of fitness for service of Cr-Mo steel tubes in catalytic reforming charge heaters
PublicationIn this paper characteristic features of metal dusting corrosion in high temperature gas mixtures of high carbon activity in catalytic reforming units, including Continuous Catalyst Regeneration (CCR) platformer are presented. Examples of 2.25Cr-1Mo and 9Cr-1Mo steel tubes at advanced stages of metal dusting process after long-term service in charge heaters are used to prove that destructive examinations are necessary to provide...
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Design of a Multidomain IMS/NGN Service Stratum
PublicationThe paper continues our research concerning the Next Generation Network (NGN), which is standardized for delivering multimedia services with strict quality and includes elements of the IP Multimedia Subsystem (IMS). A design algorithm for a multidomain IMS/NGN service stratum is proposed, which calculates the necessary CSCF servers CPU message processing times and link bandwidths with respect to the given maximum values of mean...
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TRANSPORT POSSIBILITY FOR MPEG-4/AVC- AND MPEG-2-ENCODED VIDEO DATA IN IPTV: A COMPARISON STUDY
PublicationIPTV (Television over IP) is a modern service with a great potential to expand. It uses the IP transport platform, that is already in worldwide operation. At the time of writing, two techniques are used to transport the video and audio data of IPTV: MPEG-2 TS and Native RTP. The two techniques quite definitely have an influence on both quality of service (QoS) and quality of experience (QoE). This paper sets out to demonstrate...
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The Analysis of Container Vessel Service Efficiency in the Aspect of Berth and Handling Equipment Usage in Polish Ports
PublicationThe paper analyses the efficiency of container vessel service in Polish container terminals taking under considerations different berth layouts and handling equipment.
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Identification of Public Service Logic (PSL) and Public Service Motivation (PSM) elements in Open Government Data (OGD) initiatives
PublicationWhile previous research on Open Government Data (OGD) has primarily focused on reuse and adoption, this study aims to explore the implications of the Public Service Logic (PSL) and Public Service Motivation (PSM) dimensions in the context of OGD initiatives. This study is contextualized in Tanzania wherein the OGD initiatives are at an evolving stage. For the present study, the perspectives of the 15 public officials involved in...
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SERVICE-ORIENTED CYBERSPACE FOR IMPROVING CYBERSECURITY
PublicationThe paper presents a cyberspace model where different categories of IT services are offered and used largely. A general cybersecurity policy is considered and the corresponding cybersecurity strategies are shown. The role of such technologies as: Internet of Things, Cloud Computing and Big Data is analyzed in order to improve the cybersecurity of a cyberspace. A new kind of service oriented cyberspace is proposed and its main properties...
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Comparison and Analysis of Service Selection Algorithms
PublicationIn Service Oriented Architecture, applications are developed by integration of existing services in order to reduce development cost and time. The approach, however, requires algorithms that select appropriate services out of available, alternative ones. The selection process may consider both optimalization requirements, such as maximalization of performance, and constraint requirements, such minimal security or maximum development...
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Universal and contextualized public services: Digital public service innovation framework
PublicationIn view of the rising social and economic inequalities, public service delivery should be both universal, i.e. independent of the recipients' social or economic status, and contextualized, i.e. able to compensate for different local needs and conditions. Reconciling both properties requires various forms of innovations, chief among them innovations in digital public services. Building upon the four-stage model underpinning the...
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Burst loss probability for the combination of extended offset time based service differentiation scheme and PPS in optical burst switching network
PublicationIn the paper analytical model for calculating burst loss probabilities for the combination of two service differentiation schemes for OBS network namely: extended offset time based scheme and PPS (Preemption Priority Schemes) is revised. Moreover authors introduce analytical model for calculating burst loss probabilities for an optical path when OBS network employs both service differentiation schemes and JET signaling. The comparison...
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Assessment of Environmental Loads in the Life Cycle of a Retail and Service Building
PublicationIn order to achieve the European Union’s climate and energy goals, investments are required, mainly in the areas of energy efficiency, renewable energy sources and infrastructure. Buildings are responsible for almost half of total energy consumption, and nearly 80% of them are energy and ecologically inefficient. The policy of European countries is increasingly more focused on facilities with the highest potential in the areas...
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THE IPV4 TO IPV6 MIGRATION OF APPLICATIONS AND SERVICE
PublicationThis article presents the problems related to IPv4 to IPv6 migration of applications supporting network services. It summarizes the needs of executing such migration. It shows the basic problems of automating the migration process, having defined the basic terms, i.e.: a network service, a network application. It shows a sample implementation of the automation of the migration process between IP technologies for selected network...
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Uwarunkowania rozwoju polskich firm shipchandlerskich. Analiza krytycznych czynników wzrostu w odniesieniu do Neptun Ship Service Ltd.
PublicationW ekspertyzie dokonano analizy krytycznych czynników wzrostu dla firmy Neptun Ship Service Ltd.
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Impact of overloaded vehicles on load equivalency factors and service period of flexible pavements
PublicationOverloaded vehicles occur less frequently in comparison to properly loaded vehicles but due to their greater potential to cause damage they significantly contribute to the distress of pavement structure. As the studies show, the phenomena of vehicles overloading intensifies when the control of traffic is poor and the average percentage of overloaded vehicles on analyzed roads varies from 6% to 23%. The main goal of the ar-ticle...
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QoS Resource Reservation Mechanisms for Switched Optical Networks
PublicationThe paper regards the problem of resource reservation mechanisms for Quality of Service support in switched optical networks. The authors propose modifications and extensions for resources reservation strategy algorithms with resources pools, link capacity threshold and adaptive advance reservation approach. They examine proposed solutions in Automatically Switched Optical Network with Generalized Multi-Protocol Label Switching...
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Justifying the prolongation of the service life of the bearing structure of a tank car when using Y25 bogies
PublicationThis paper substantiates the use of Y25 bogies under tank cars in order to prolong their service life. The reported study has been carried out for a tank car with rated parameters, as well as the actual ones, registered during full-scale research. Mathematical modeling was performed to determine the basic indicators of the tank car dynamics. The differential equations of motion were solved by a Runge-Kutta method using the Mathcad...
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Systemy Smart Cities - studium przypadku
PublicationThe paper presents the architecture of an enterprise service bus used in the construction of information systems processing large amounts of data for decision-making needs at the City Hall in Gdańsk. The key concept of processes of bus development involves installation of developing environment, database connection, flow mechanisms and data presentation. The issue was supported by models such as KPI (Key Processes Identifier) and...
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Efficiency of service recovery in scale-free optical networks under multiple node failures
PublicationIn this paper we examine the properties of scale-free networks in case of simultaneous failures of two networknodes. Survivability assumptions are as follows: end-to-end path protection with two node-disjoint backup pathsfor each working path. We investigate three models of scale-free networks generation: IG, PFP and BA.Simulations were to measure the lengths of active and backup paths and the values of service recovery time.We...
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Defending against Fake VIP in Scant-Transparency Information Systems with QoS Differentiation
PublicationIn client-server information systems with quality of service (QoS) differentiation, Client may deplete Server’s resources by demanding unduly high QoS level. Such QoS abuse has eluded systematic treatment; known defenses using Client authorization, payments, or service request inspection prior to QoS assignment, are heuristic and environment-specific. We offer a game-theoretic approach on the premise that a service request is occasionally...
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Study of QoS Parameters Measurement Methodology and Requirements in RSMAD
PublicationThe paper presents the results of analysis and research of the quality of service requirements (defined by the QoS parameters) for data transmission services in Radio System for Monitoring and Acquisition of Data from Traffic Enforcement Cameras (in short: RSMAD). The paper also presents and discusses the results of test of impact of the size of images from traffic enforcement cameras (TECs) on the average transmission time. Moreover,...
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INTER-LAYER SHARING OF BACKUP PATH CAPACITIES PROVIDING FAST SERVICE RECOVERY IN IP-MPLS/WDM NETWORKS
PublicationIn this paper, we investigate the issue of providing the transmission continuity in IP-MPLS/WDM networks in the presence of failures of nodes/links. Special focus is put on assuring fast restoration of flows affected after a failure in a scenario assuming sharing the backup path capacities in order to decrease the overall bandwidth consumption. In particular, we propose a new approach to inter-layer sharing of link capacity reserved...
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Service Recommendation on WIKI-WS Platform
PublicationThe article presents the issues of recaommendation services for users. The commonly used solutions include known classes of recommendation systems and information about their area of use and the most frequently used algorithms. the issue of choosing the services has been described based on the Wiki-WS platform including a model of cooperation with the recommendation system. The conclusion from the analysis of the proposed model...
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Reception of GNSS Signals Under Jamming Conditions
PublicationThe article focuses on performance of Global Navigation Satellite System receivers in environment where intentional interference is present. First part is a general description of GNSS systems. Secondly, types of positioning service disturbances are specified. In the third part authors present a scheme of measurement stand which is used to evaluate the influence of interference on reception of navigation signals. Next, research...
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INTEGRATION OF THE MOBILE PLATFORMS BASED ON SOCIAL NETWORK SERVICE DIRECTED AT USERS LOCALIZATION
PublicationThis paper presents an architecture overview and some aspects of implementation of the social network service directed at users localization. It shows how web services can be used as a tool for integrating different mobile platforms with a web application. The main focus is set on communication between system elements and related problems.
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Quality of service in optical burst switched networks
PublicationIn the paper analytical models of two service differentiation schemes for optical burst switched network: extended offset time based and PPS (Preemptive Priority Scheme) are revised. Also accordance of analytical models for those schemes is studied when complete class isolation is assumed. Furthermore authors introduce an analytical model which describes an effective degree of isolation when burst switched network employs both...
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Quality of service in optical burst switched networks
PublicationIn the paper analytical models of two service differentiation schemes for optical burst switched network: extended offset time based and PPS (Preemptive Priority Scheme) are revised. Also accordance of analytical models for those schemes is studied when complete class isolation is assumed. Furthermore authors introduce an analytical model which describes an effective degree of isolation when burst switched network employs both...
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KOALA Graph Theory Internet Service
PublicationKOALA has been created with the idea of C++ library templates, implementing a broad set of procedures in the fields of algorithmic graph theory and network problems in discreate optimization. During the C2NIWA project, a library has been greatly ectended, the code refactored and enclosed with the internet service available in the public repository of thr project. Today it contains interconnected educational materials in the form...
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A method of the UMTS-FDD network design based on universal load characteristics
PublicationIn the paper an original method of the UMTS radio network design was presented. The method is based on simple way of capacity-coverage trade-off estimation for WCDMA/FDD radio interface. This trade-off is estimated by using universal load characteristics and normalized coverage characteristics. The characteristics are useful for any propagation environment as well as for any service performance requirements. The practical applications...
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Mashup Approaches for Improving Service Oriented Business Scenarios
PublicationTwo kinds of business scenarios are considered: application- and service-oriented. It is shown that the former are more flexible and easier reconfigurable for both traditional (human-oriented) and IT services. Moreover, complex IT services can be created by simple IT services using the modern mashup technology. It is the reason why such business scenarios can be modeled by BPMN in much easier ways. A simple example of a supply...
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Quality Expectations of Mobile Subscribers
PublicationMobile systems, by nature, have finite resources. Radio spectrum is limited, expensive and shared between many users and services. Mobile broadband networks must support multiple applications of voice, video and data on a single IP-based infrastructure. These converged services each have unique traffic holding and quality requirements. A positive user experience must be obtained through efficient partitioning of the available wireless...
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Simulation model for evaluation of packet sequence changed order of stream in DiffServ network
PublicationCurrent packet networks use a large variety of mechanisms which should support QoS (Quality of Service). One of those mechanisms is routing (calculating connection paths for incoming service requests). The most effective mechanism in QoS context is dynamic routing, which is based on the current network state described by the offered traffic matrix and link states. After switching between calculated available paths, connection...
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BENEFITS FROM BREAKING UP WITH LINUX NATIVE PACKET PROCESSING WHILE USING INTEL DPDK LIBRARIES
PublicationThe Intel Data Plane Development Kit (DPDK) is a set of libraries and drivers for fast packet processing in Linux. It is a dedicated framework for building efficient high-speed data plane applications supporting QoS features with poll mode drivers which are supporting virtual and physical NIC’s so environment can be used to build efficient data plane applications for packet networks. The results of test on Quality of Service Metering...
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Towards Digital Anti-Corruption Typology for Public Service Delivery
PublicationDigital anti-corruption refers to a family of digital technology tools that are used to fight corruption. Many such tools have not performed well in practice due to their non-alignment with forms of corruption they are supposed to fight against and persistence of corruption-enabling conditions. The aim of this paper is to contribute to filling this gap by offering a typology of digital anti-corruption in public service delivery...
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The effect of long-term service at elevated temperatures on structure and mechanical properties of Cr-Mo-V steel
PublicationPurpose: of this paper is to reveal the microstructural changes in 13HMF steel exposed to long-term service at elevated temperatures. The degradation of bainite structure was determined and carbides morphology has been examined. The influence of carbides evolution was discussed in dependence of creep rupture strength and mechanical properties of the steel.
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Communication Networks in the Service of the Environmental Monitoring
PublicationIn the paper selected issues relating to communication networks in the services of the environmental monitoring (EM) have been described. It is divided into three main parts: introduction, wire and wireless networks. At the beginning of the basic definitions were explained. The wire part focuses on a plain old telephone service (POTS), an integrated services digital network (ISDN), a digital subscriber line (DSL) and a fiber-optic...
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REALIZACJA USŁUGI DSR NA PRZYKŁADZIE DOMÓW JEDNORODZINNYCH
PublicationW artykule przedstawiono ideę usługi DSR, czyli reakcji strony popytowej, dla odbiorców rozproszonych. Polega ona na zmniejszeniu zapotrzebowania na energię elektryczną lub przesunięcia go w czasie. Wdrożenie usługi może w znaczny sposób wpłynąć na pracę systemu elektroenergetycznego – usługa DSR może wspomóc bilansowanie systemu elektroenergetycznego, a także pozytywnie oddziaływać na jego elastyczność, wydajność oraz stabilność....
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Analytical Traffic Model for a Multidomain IMS/NGN Network Including Service and Transport Stratum
PublicationThis paper addresses the problem of modelling call processing performance (CPP) in a multidomain Next Generation Network (NGN) architecture including the elements of the IP Multimedia Subsystem (IMS) in service stratum and based on the Multiprotocol Label Switching (MPLS) technology in transport stratum. An analytical traffic model for such an architecture is proposed by integrating the formerly implemented submodels of service...
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Simultaneous handover scheme for IEEE 802.11 WLANs with IEEE 802.21 tiggers
PublicationHandover performance in wireless networks is important, especially nowadays, when multimedia services are becoming increasingly available over the wireless devices. However, users expect uncompromised mobility when using the service. Thus, the support of multimedia services is not possible if handover is inefficient. At the same time it is clear that a strict separation between IP Layer and the Link Layer results in built-in sources...
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Accuracy and Availability of EGNOS - Results of Observations
PublicationAccording to SBAS concept the user should receive timely the correct information about the system integrity and corrections to the pseudoranges measurements, which leads to better accuracyof coordinates. In theory the whole system is permanently monitored by RIMS stations, so it is impossible to deliver the faulty information to the user. The quality of the system is guaranteed inside the border of the system coverage however in...
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Some Security Features of Selected IoT Platforms
PublicationIoT (Internet of Things) is certainly one of the leading current and future trends for processing in the current distributed world. It is changing our life and society. IoT allows new ubiquitous applications and processing, but, on the other hand, it introduces potentially serious security threats. Nowadays researchers in IoT areas should, without a doubt, consider and focus on security aspects. This paper is aimed at a high-level...
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Reduction of exceeding the guaranteed service time for external trucks at the DCT Gdańsk container terminal using a six sigma framework
PublicationPurpose The purpose of this research was to investigate ways to reduce the average amount of exceeded guaranteed service time for external trucks at Deepwater Container Terminal Gdańsk Sp z o.o. (DCT Gdańsk) via dosing the gate activities, in particular IN-Gate entry process of trucks carrying import/export/transit containers. Design/methodology/approach A Six Sigma methodology with the DMAIC methods along with the SIPOC chart,...
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Evaluation of Workflow Runtime Platforms in Service Composition
PublicationTypically, workflow applications are constructed from basic functionalities that may be realized by alternative services deployed in heterogeneous runtime platforms. Depending on workflow structure and selection of services, the applications differ in attributes such as price, Quality of Service (QoS) and others. In the paper, we propose a method of evaluation of workflow runtime platforms using Data Envelopment Analysis. We present...
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NOWE TRENDY I KIERUNKI BADAŃ W MARKETINGU USŁUG
PublicationOd momentu pojawienia się koncepcji marketingu usług przechodzi ona nieustającą ewolucję. Pojawiające się nowe trendy (m.in. Service-Dominant Logic, Service Logic, New Service Marketing) i obszary badań marketingu usług (np. Transformative Service Research) skłaniają do dokonywania podsumowań pewnego etapu rozwoju i stawiania pytań, w którym kierunku powinny podążać badania marketingu usług w przyszłości. Celem artykułu jest przedstawienie...