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Search results for: service design
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Marketing office management with leadership competences application in a manufacturing and service company
PublicationThe article presents a description of comprehensive leadership competencies in a company, with the emphasis on managing the marketing department. The publication commences with the indication of the leadership in the light of this literature, explaining what leadership competencies are, how they are identified and what competencies we distinguish. It also explains the purpose of applying leadership...
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Medical Students' Voluntary Service During the COVID-19 Pandemic in Poland
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Study of structures and properties of the laser cladding exhaust valve after service
PublicationPrzylgnie zaworów wydechowych silnie obciążonego silnika okrętowego zostały pokryte warstwą wykonana ze stopu kobaltu za pomocą techniki napawania laserowego. Tak przygotowane zawory były eksploatowane przez 3000 godzin w silniku Daru Młodzieży. Po tym czasie zostały zdemontowane i poddane szczegółowej analizie. Warunki pracy spowodowały powstanie na powierzchni przylgni warstwy tlenków o różnej grubości, wykazującej skłonność...
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Assessment of reformer tubes degradation during longterm service at elevated temperatures
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Knowledge Safety in Small and Medium Sized Service Companies:Case Study Analysis
PublicationPurpose: This paper aims to explore the topic of knowledge safety, defined as the state of knowledge being safe from loss, attrition, oblivion or theft. The paper first presents a theoretical background and review of previous studies on knowledge loss and retention and then illustrates the topic of knowledge safety with ten case studies from the small and medium-sized enterprises (SMEs) sector. Methodology: The paper is based...
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Trajectory planning for Service Ship during emergency STS transfer operation
PublicationIn this paper trajectory for approaching during emergency STS transfer operation with oil spill is considered as a sequence of navigation manoeuvres in specific navigational environment. The designed way points - ship positions and speed are determined as reference values to support navigator in decision making during steering and to mitigate the risk of collision which mostly results from exceeding the speed limit of approaching....
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Optimization of Train Energy Cooperation Using Scheduled Service Time Reserve
PublicationThe main aim of the paper was to develop an innovative approach to the preliminary estimation possibility of train energy cooperation based on data from timetables, without traction calculations. The article points out the need to strive for sustainable and environmentally friendly transport. It was pointed out that rail transport using electric traction is one of the more ecological branches of transport. It also offers a number...
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Assessment of fitness for service of Cr-Mo steel tubes in catalytic reforming charge heaters
PublicationIn this paper characteristic features of metal dusting corrosion in high temperature gas mixtures of high carbon activity in catalytic reforming units, including Continuous Catalyst Regeneration (CCR) platformer are presented. Examples of 2.25Cr-1Mo and 9Cr-1Mo steel tubes at advanced stages of metal dusting process after long-term service in charge heaters are used to prove that destructive examinations are necessary to provide...
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Efficiency of service recovery in scale-free optical networks under multiple node failures
PublicationIn this paper we examine the properties of scale-free networks in case of simultaneous failures of two networknodes. Survivability assumptions are as follows: end-to-end path protection with two node-disjoint backup pathsfor each working path. We investigate three models of scale-free networks generation: IG, PFP and BA.Simulations were to measure the lengths of active and backup paths and the values of service recovery time.We...
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Application of Text Analytics in Public Service Co-Creation: Literature Review and Research Framework
PublicationThe public sector faces several challenges, such as a number of external and internal demands for change, citizens' dissatisfaction and frustration with public sector organizations, that need to be addressed. An alternative to the traditional top-down development of public services is co-creation of public services. Co-creation promotes collaboration between stakeholders with the aim to create better public services and achieve...
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Analytical Traffic Model for a Multidomain IMS/NGN Network Including Service and Transport Stratum
PublicationThis paper addresses the problem of modelling call processing performance (CPP) in a multidomain Next Generation Network (NGN) architecture including the elements of the IP Multimedia Subsystem (IMS) in service stratum and based on the Multiprotocol Label Switching (MPLS) technology in transport stratum. An analytical traffic model for such an architecture is proposed by integrating the formerly implemented submodels of service...
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Design of a Distributed System using Mobile Devices and Workflow Management for Measurement and Control of a Smart Home and Health
PublicationThe paper presents design of a distributed system for measurements and control of a smart home including temper- atures, light, fire danger, health problems of inhabitants such as increased body temperature, a person falling etc. This is done by integration of mobile devices and standards, distributed service based middleware BeesyCluster and a workflow management system. Mobile devices are used to measure the parameters and are...
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Service and Path Discovery Extensions for Self-forming IEEE 802.11s Wireless Mesh Systems
PublicationWith the rapid growth of the quantity and capabilities of end-user electronic devices, both stationary and mobile, they are employed in increasing number of applications. In this situation, wireless network technologies begin to play a crucial role as networks access technologies, as cable-based solutions tend to be of limited utility in case of easily portable or mobile devices. Resulting development of wireless technologies reached...
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INDICES FOR ASSESSING POTENTIAL ENVIRONMENTAL HAZARD FROM FUTURE SHIP SCRAPPING PROCESS, DETERMINABLE IN SHIP DESIGN STAGE
PublicationThis paper shortly presents the issue of utilization of ships after their withdrawal from service. Information on number of floating units liquidated in previous years was presented. Hazards to the environment , health and life of workers employed in the Far East ship scrapping yards operating on the beaches, were indicated. Then, the most important rules which have to make the ship recycling process safe were referred to. This...
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Design Methodology for Small Passenger Ships On the Example of the Ferryboat Motława 2 Driven by Hybrid Propulsion System
PublicationDynamic development in practically all elds of science and engineering has not passed over shipbuilding . In last years , engineers got to their use computer soware which makes it possible to perform strength and hydrodynamic calculations as well as to visualize design projects in 3 D space [1-4]. At their disposal they have full spectrum of modern solutions associated with the use of advanced materials and technologies [5-7]....
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Commitment Ladder in the Relationship between Service Providers and Customers as Added Value in Sustainable Services Development
PublicationThe socioeconomic sphere and the relationships in which commitment occurs are important elements in the development of sustainable services. The study reported in this article identifies the elements that influence the development of the relationship between service providers and their customers and proposes a model that describes the state of the relationship between service providers and customers in terms of symmetrical commitment...
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Enabling Deeper Linguistic-based Text Analytics – Construct Development for the Criticality of Negative Service Experience
PublicationSignificant progress has been made in linguistic-based text analytics particularly with the increasing availability of data and deep learning computational models for more accurate opinion analysis and domain-specific entity recognition. In understanding customer service experience from texts, analysis of sentiments associated with different stages of the service lifecycle is a useful starting point. However, when richer insights...
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The Analysis of Container Vessel Service Efficiency in the Aspect of Berth and Handling Equipment Usage in Polish Ports
PublicationThe paper analyses the efficiency of container vessel service in Polish container terminals taking under considerations different berth layouts and handling equipment.
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Operational loads of dredge pumps in their basic service states on selected types of dredgers
PublicationArtykuł przedstawia wyniki badań eksploatacyjnych dotyczący jednego z najważniejszych odbiorników energii mechanicznej na pogłębiarkach - pomp gruntowych. Badania eksploatacyjne obejmowały pomiary parametrów charakteryzujących obciążenia pomp gruntowych w dwóch podstawowych stanach ich eksploatacji, a mianowicie podczas załadunku ładowni gruntowej (pogłębiarki lub szalandy) oraz podczas refulowania gruntu na ląd.
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The Maturity Level of Quality Management and Medical Service Improvement by Wielkopolska District Hospitals
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Traditional masculinity ideology and psychotherapy treatment outcome for military service veteran men.
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Remote task submission and publishing in BeesyCluster: security and efficiency of Web Service interface
PublicationPrezentujemy nowy system BeesyCluster, który stanowi łatwy w użyciu portal dostępowy do rozszerzalnej sieci usług wdrożonych i opublikowanych na klastrach/komputerach PC z wirtualnymi płatnościami za wykorzystanie usług. Administratorzy/użytkownicy mogą dołączać klastry/komputery PC dostępne poprzez SSH kliknięciem myszy bez konieczności dalszej konfiguracji na klastrze/komputerze PC udostępniającego. Ponadto, użytkownicy mogą...
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Microstructure and properties of the cobalt base clad layers after long time service
PublicationBadaniu poddano napawane laserowo warstwy ze stopu na bazie kobaltu. Warstwy wykonane na przylgni grzybka zaworu wylotowego silnika diesla badano po dwóch latach eksploatacji w dwóch silnikach laboratoryjnych. Badania mikrostruktury nie wykazały znaczących zmian. Przeprowadzono również badania chemiczne oraz pomiary twardości warstw po eksploatacji. Badany typ napoin nie wykazał znaczących uszkodzeń po długim czasie eksploatacji.
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In-service measurement of the small wind turbine test stand for structural health monitoring
PublicationThis paper presents the research activity performed on a Small Wind Turbine (SWT) test stand. Commercially available turbine was modified towards incorporation of the sensors system for condition monitoring. Installed sensors measure angular shaft position, torque applied from the wind loads, vibration accelerations and last but not least rotational speed. All gathered data are then transferred and processed in Test.Lab by means...
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E-Learning Service Management System For Migration Towards Future Internet Architectures
PublicationAs access to knowledge and continuous learning are among the most valuable assets in modern, technological society, it is hardly surprising that e-learning solutions can be counted amongst the most important groups of services being deployed in modern network systems. Based on analysis of their current state-of-the-art, we decided to concentrate our research and development work on designing and implementing a management system...
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Endoscopic image processing and analysis of pistons' service failures of marine diesel engines
PublicationThe paper deals with diagnostic issues concerning endoscopic examinations of working spaces within marine diesel engines. In the beginning, endoscopy apparatus being on laboratory equipment of the Department of Ship Power Plants of Gdansk University of Technology has been characterized. The endoscopy considerations have been focused on theoretical bases of a digital image processing and especially - on the "Shadow" measurement...
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Elements of six sigma methodoloygy in polish smes. the pomeranian region context
PublicationIn this article, it has been suggested that the effectiveness of the design and implementation of the process approach in the SMEs sector affects the effectiveness and efficiency of the application of elements of the Six Sigma ™ concept. The selected results of the research have been presented to answer the question to what extent small and medium-sized manufacturing, service and production - service companies in Pomeranian region...
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A novel genetic approach to provide differentiated levels of service resilience in IP-MPLS/WDM networks
PublicationThis paper introduces a novel class-based method of survivable routing for connection-oriented IP-MPLS/WDM networks, called MLS-GEN-H. The algorithm is designed to provide differentiated levels of service survivability in order to respond to varying requirements of end-users. It divides the complex problem of survivable routing in IP-MPLS/WDM networks into two subproblems, one for each network layer, which enables finding the...
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BeesyBees: A mobile agent-based middleware for a reliable and secure execution of service-based workflow applications in BeesyCluster
PublicationIntegrating distributed services into workflows comes with its own set of challenges, including security, coordination, fault tolerance and optimisation of execution time. This paper presents an architecture and implementation - nicknamed BeesyBees - that allows distributed execution of workflow applications in BeesyCluster using agents. BeesyCluster is a middleware that allows users to access distributed resources as well as publish...
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Interference between Land and Sea Logistics Systems. Multifunctional Building System Design Towards Autonomous Integrated Transport Infrastructure
PublicationThe research is focused on developing design theory towards efficient multifunctional facilities for logistics supply chains in the contemporary urban city structures. The development of modern systems based on autonomous transport creates new conditions for their management and generates an emerging need to define dedicated functional service structures. An important element of consideration also taken into account is the scenario...
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An analysis of the causes and consequences of firefighters’ accidents at work in the State Fire Service in 2010 – 2016
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Expert elicitation of a navigation service implementation effects on ship groundings and collisions in the Gulf of Finland
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Operational loads of diesel engines on trailing suction hopper dredgers in their main service states
PublicationArtykuł przedstawia wyniki badań eksploatacyjnych ośmiu pogłębiarek ssących nasiębiernych. Badania eksploatacyjne obejmowały pomiary parametrów charakteryzujących warunki pracy dwóch podstawowych elementów układów energetycznych pogłębiarek: silników głównych i pomocniczych.
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A JEE-based modelling and execution environment for workflow applications with just-in-time service selection
PublicationArtykuł prezentuje model scenariusza z dynamicznym wyborem usług do wykonania zadań scenariusza. Adekwatność rozwiązania została zaprezentowana dla zastosowań naukowych i biznesowych w warunkach kiedy dostępność usług się zmienia i usługi powinny być wybierane w trakcie działania scenariusza a nie przed jego rozpoczęciem. Pokazano, że dla scenariusza naukowego z powtarzalnymi symulacjami, algorytm dobiera usługi, aby zminimalizować...
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The Effect of Long Term Service at Elevated Temperatures on Microstructure Degradation of Austenitic Reformer Tubes
PublicationThe paper analyses the relationship between an increase of the inner diameter of tubes made of Manaurite XM cast steel and transformations occurring in their microstructure due to long-lasting operation in methane reformer. Examinations included metallographic analysis with light microscope (LM), scanning electron microscope (SEM) and microanalysis of the chemical composition of precipitates (EDX). It was indicated that there is...
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Transforming a Traditional, Family-Run Car Dealership into a Digital-Era Modern Service Provider
PublicationThe automotive industry today faces multiple challenges. The automotive market is characterised by frequent changes and technological developments in comfort and safety of travel by all types of vehicles. The division between traditional and modern services is related to their susceptibility to technological progress. We should differentiate between two types of technology: technology used directly in vehicles and technology utilized...
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The effect of long-term service at elevated temperatures on structure and mechanical properties of Cr-Mo-V steel
PublicationPurpose: of this paper is to reveal the microstructural changes in 13HMF steel exposed to long-term service at elevated temperatures. The degradation of bainite structure was determined and carbides morphology has been examined. The influence of carbides evolution was discussed in dependence of creep rupture strength and mechanical properties of the steel.
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A framework to analyse the probability of accidental hull girder failure considering advanced corrosion degradation for risk-based ship design
PublicationShip’s hull girder failure could result from maritime accident that can cause human life loss, environmental disaster, and major economic impacts. In risk-based ship design paradigm, accounting for rare phenomena (e.g. ship-ship collision or grounding) is important to provide safe and durable structure. In-service corrosion-induced hull degradation should be considered at the design stage, as it can significantly affect structural...
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Trustworthiness and Subversion in Large Service- Oriented Multi-Agent Systems under Virtual Anonymity and Blind Provider Selection
PublicationTo promote honest service provision in multi-agent systems, a Computational Trustworthiness and Rating scheme collects service ratings and computes agents' trustworthiness levels (TLs). Studies of existing schemes fail to reflect closed-loop dynamics of TLs arising from the mutual influence of agents' behavior and TLs, and to capture relevant properties. Recent simulative and analytical models produce results tied to a particular...
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Service time distribution influence on end-to-end call setup delay calculation in networks with Session Initiation Protocol
PublicationThe most important GoS parameter for networks with SIP protocol is end-to-end call setup delay. So far there were no coherent models allowing calculation of these parameters for networks with SIP protocol. Few models were developed but they are insufficient. In the paper we propose model which allows end-to-end call setup delay calculation for networks with SIP protocol. The model is using chain of M/G/1/K models and is applicable...
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Quality Parameters in IMS/NGN Networks
PublicationThe Next Generation Network (NGN) architecture, including elements of the IP Multimedia Subsystem (IMS) concept, is a proposition of a telecommunication network dedicated to the needs of current and future information society. The main goal of NGN is to provide Quality of Service (QoS), for which proper network design is necessary with respect to among others standardized call processing performance parameters, including expected...
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A NEW TAKE ON PENITENTIARY ARCHITECTURE ARCHITEKTURA WIĘZIENNA – NOWE OBLICZE
PublicationThis article raises the issue of designing and adapting correctional facilities to the new perception of prisoners as well as comprehension of punishment. For research purposes, several European prisons which came into service over recent years were selected. A study of such facilities revealed design solutions that may significantly affect the process of rehabilitation for inmates and make such buildings an accepted part of society.
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INTER-LAYER SHARING OF BACKUP PATH CAPACITIES PROVIDING FAST SERVICE RECOVERY IN IP-MPLS/WDM NETWORKS
PublicationIn this paper, we investigate the issue of providing the transmission continuity in IP-MPLS/WDM networks in the presence of failures of nodes/links. Special focus is put on assuring fast restoration of flows affected after a failure in a scenario assuming sharing the backup path capacities in order to decrease the overall bandwidth consumption. In particular, we propose a new approach to inter-layer sharing of link capacity reserved...
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Investigation of the 0.4C-35Cr-45Ni-Nb Alloy after Service in High-Temperature Steam and Hydrocarbons Environment
PublicationThe paper presents the results of investigation of the 0.4C-35Cr-45Ni-Nb alloy, which operated in the cracked hydrocarbon feeds and dilution steam at 1125 C. The material originated from the pyrolytic furnace coil tubes, of which internal walls were in contact with the aforementioned medium, whereas the external walls were in contact with the flue gases. The examination included metallographic and mechanical tests on the material...
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Optimization issues in distributed computing systems design
PublicationIn recent years, we observe a growing interest focused on distributed computing systems. Both industry and academia require increasing computational power to process and analyze large amount of data, including significant areas like analysis of medical data, earthquake, or weather forecast. Since distributed computing systems – similar to computer networks – are vulnerable to failures, survivability mechanisms are indispensable...
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f-Cycles - a new approach to providing fast service recovery at low backup capacity overhead
PublicationW artykule zaproponowano klasowy algorytm doboru tras przeżywalnych, wykorzystujący autorską koncepcję f-Cykli ochronnych. Celem podejścia było zminimializowanie wartości czasu odtwarzania uszkodzonych strumieni ruchu. Cel ten został osiągnięty poprzez dostosowanie wielkości obszaru ochrony w zależności od klasy usług. Badania symulacyjne pokazały, że wykorzystując autorką koncepcję f-Cykli ochronnych, możliwe jest również jednoczesne...
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A novel class-based protection algorithm providing fast service recovery in IP/WDM networks
PublicationW artykule rozważa się warstwową strukturę sieci IP-MPLS/WDM. Węzły sieci mają funkcjonalność zarówno optycznych krotnic transferowych (OXC), jak i routerów IP. Dowolne dwa routery IP mogą być ze sobą połączone poprzez logiczne łącze IP realizowane przez ścieżkę optyczną WDM. Zaproponowano metodę klasową doboru tras przeżywalnych zapewniającą szybkie odtwarzanie uszkodzonych strumieni ruchu zarówno w warstwie WDM jak i IP-MPLS....
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A concept of pusher - barge coupling device of two-segment ship for inland waterways and coastal service
PublicationW artykule przedstawiono założenia projektowe i koncepcję rozwiązania konstrukcyjnego oraz napędu i sterowania urządzenia sprzęgającego pchacz i barkę dwusegmentowego statku śródlądowego i przybrzeżnego. Zaprezentowane urządzenie umożliwia zarówno sztywne połączenie, jak i wzajemne kontrolowane wychylanie obu segmentów względem siebie, co w znacznym stopni zwiększa manewrowość, a tym samym bezpieczeństwo żeglugi, zwłaszcza na wąskich...
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Sustainable Activity of Cultural Service Consumers in Social Media - Influence on the Brand Capital of Cultural Institutions
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Diagnostyka obiektów przemysłowych z wykorzystaniem wspólnej magistrali usług DIAGNOSTIC SERVICE BUS DSB
PublicationKorzystając ze znanego pojęcia magistrali, w pracy przedstawia się sposób przystosowania i wykorzystania magistrali usług w systemie diagnostyki obiektów przemysłowych. Koncepcja takiego środka komunikacyjnego opiera się na architekturze SOA (z architekturą zorientowanej na usługi). Koncepcja ta stanowi metodę rozwiązania problemów wydajnościowych rozwijanego projektu pt. "Sieciowy Monitor Obiektu" (SMO). Wspólna szyna danych zwiększa...