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Search results for: FITNESS FOR SERVICE
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REFERENCE & USER SERVICES QUARTERLY
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JOURNAL OF FINANCIAL SERVICES RESEARCH
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Principles of TQM in tourist service's continuous improvement
PublicationNiniejszy rozdział ma na celu zaprezentowanie możliwych do realizacji form i kierunków doskonalenia usług turystycznych z wykorzystaniem kluczowych założeń koncepcji Kompleksowego Zarządzania Jakością (TQM) oraz wskazaniem kluczowej roli kierownictwa placówek turystycznych, w inicjowaniu doskonalenia jakości oferowanych usług. Uszczegółowieniu podstawowych kierunków doskonalenia jakości posłużyły kluczowe kryteria TQM, w odniesieniu...
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Development of a simulation model of the activities of a transport and forwarding enterprise in the organization of international road cargo transportation
PublicationThe object of this study is the process of planning the work of a transport and forwarding company when serving different categories of customers who need organizational support for the delivery of goods by road transport in international traffic. The solved problem is due to the need to devise recommendations for organizing the work of forwarders when interacting with customers of transport and forwarding services that export...
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Monumenta Serica
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The novel sterilization device: the prototype testing
PublicationCurrently, there are numerous methods that can be used to neutralize pathogens (i.e., devices, tools, or protective clothing), but the sterilizing agent must be selected so that it does not damage or change the properties of the material to which it is applied. Dry sterilization with hydrogen peroxide gas (VHP) in combination with UV-C radiation is well described and effective method of sterilization. This paper presents the design,...
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Analysis of noise properties of the optocoupler device
PublicationIn the paper the localization of a source of Random Telegraph Signal noise (RTS noise) in optocoupler devices type CNY 17 were defined. The equivalent noise circuit in low frequency noise for these type optocouplers was proposed.
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Combined environmental testing device for picosatellites
PublicationAs access to space conditions becomes more available, both technically and economically, scientists’ interest in launching finer and more sophisticated experiments grows. To be qualified for launch, such experiments need to be carefully tested prior to the event. The tests should represent actual launch conditions as closely and in a detailed manner. Typical tests for payload include: vibration tests, thermal and vacuum tests,...
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Device for spoofing in global positioning system
PublicationThis article describes the device which may be used to generate false GPS signals and emit them into radio communication channel. Such attack is called GPS spoofing. Each GPS receiver which remains in the range of a spoofing device (called spoofer) indicates time and position coordinates which are predetermined by the spoofer’s operator. Spoofing may be used e.g. in order to disable the terrorist group from obtaining correct navigation...
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Quality Expectations of Mobile Subscribers
PublicationMobile systems, by nature, have finite resources. Radio spectrum is limited, expensive and shared between many users and services. Mobile broadband networks must support multiple applications of voice, video and data on a single IP-based infrastructure. These converged services each have unique traffic holding and quality requirements. A positive user experience must be obtained through efficient partitioning of the available wireless...
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Prioritising national healthcare service issues from free text feedback – A computational text analysis & predictive modelling approach
PublicationPatient experience surveys have become a key source of evidence for supporting decision-making and continuous quality improvement within healthcare services. To harness free-text feedback collected as part of these surveys for additional insights, text analytics methods are increasingly employed when the data collected is not amenable to traditional qualitative analysis due to volume. However, while text analytics techniques offer...
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Reduction of exceeding the guaranteed service time for external trucks at the DCT Gdańsk container terminal using a six sigma framework
PublicationPurpose The purpose of this research was to investigate ways to reduce the average amount of exceeded guaranteed service time for external trucks at Deepwater Container Terminal Gdańsk Sp z o.o. (DCT Gdańsk) via dosing the gate activities, in particular IN-Gate entry process of trucks carrying import/export/transit containers. Design/methodology/approach A Six Sigma methodology with the DMAIC methods along with the SIPOC chart,...
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Large-scale multimedia content delivery over optical networks for interactive TV services
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Mesh-based internet on the Baltic sea for improving e-navigation services. A case study
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Supercomputing Grid-Based Services for Hearing Protection and Acoustical Urban Planning, Research and Education
PublicationSpecific computational environments, so-called domain grids, are developed within the PLGrid Plus project in order to prepare specialized IT solutions, i.e., dedicated software implementations and hardware (infrastructure adaptation), suited for particular research group demands. One of the PLGrid Plus domain grids, presented in this paper, is Acoustics. The article describes in detail two kinds of the acoustic domain services....
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Web component for automatic extraction of ontological information from informal description of web services
PublicationThis article treats about usage possibilities of Web Services and cooperation in development that leads to constant improvement of these components. It describes the semantic methods which can beused to create the description that is comprehensible for computers. It also presents the two models supporting the automatic generation of the semantic description based on informal description. Thepaper draws upon the comparison of two...
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On extending open source IMS platform for integrated IPTV and VoIP services over IPv6
PublicationEven when IMS is the most popular platform for multimedia services, the open versions of IMS ecosystem are lacking in specified functionalities for IPTVv6 and VoIPv6 services. In this paper, we extend current client and server open source software in order to provide reliability and security to these multimedia services. As a part of our work the IMS architecture for conferencing system with proposed mechanisms to improve system...
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METHOD TO EXTEND OPERATIONABILITY OF WEB-GIS BASED MARINE SERVICES USING SSE PLATFORM
PublicationEarth Observation (EO) products are widely used by geospatial society. Over the last years a number of new applications of satellite imagery were proposed. This led to an increased interest in EO products, not only from researchers but also from companies and individuals. The authors constitute the essential part of the team that created the marine, web-GIS system - SafeCity GIS - for dissemination of data obtained from a 1.5...
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Sensors in River Information Services of the Odra River in Poland: Current State and Planned Extension
PublicationAccording to adopted in 2016 by the polish Council of Ministers assumptions for the plans for the progress of inland waterways in Poland for the years 2016-2020, with the perspective of 2030, assume that by 2030 Odra along its entire length and the Vistula from Warsaw to Gdansk, they will have become international shipping routes, which will be implemented system of River Information Services (RIS). Aspects of RIS sensor application...
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Artificial Neural Network in Forecasting the Churn Phenomena Among Costumers of IT and Power Supply Services
PublicationThis paper presents an attempt to use an artificial neural network to investigate the churn phenomenon among the customers of a telecommunications operator. An attempt was made to create a data model based on the customer lifetime value (CLV) rather than on activity alone. A multilayered artificial neural network was used for the experiments. The results yielded a 99% successful identification rate for customers in no danger of...
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Multimedia Communications, Services and Security MCSS. 10th International Conference, MCSS 2020, Preface
PublicationMultimedia surrounds us everywhere. It is estimated that only a part of the recorded resources are processed and analyzed. These resources offer enormous opportunities to improve the quality of life of citizens. As a result, of the introduction of a new type of algorithms to improve security by maintaining a high level of privacy protection. Among the many articles, there are examples of solutions for improving the operation of...
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Client co-production in knowledge-intensive business services (KIBS): Case study analysis
PublicationPurpose: This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Methodology: The paper is based on an in-depth analysis...
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Center for Scientific and Technical Information - Library Services for Business and Science at Wroclaw University of Technology
PublicationWroclaw University of Technology is situated in Lower Silesia – the dynamically developing region of Poland. Focusing on adopting its own offer to the market needs had been selected as a strategy. Due to that, a synergy effect has been achieved with the development of segments strategic for the region. The University is strongly oriented to cooperation with the economy and industry. One of the key initiatives was establishment...
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Ontologies vs. Rules — Comparison of Methods of Knowledge Representation Based on the Example of IT Services Management
PublicationThis text provides a brief overview of selected structures aimed at knowledge representation in the form of ontologies based on description logic and aims at comparing them with their counterparts based on the rule-based approach. Due to the limitations on the length of the article, only elements associated with the representation of concepts could be shown, without including roles. The formalisms of the OWL language were used...
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BeesyCluster: Architektura systemu dostepu do sieci klastrów przez WWW/Web Services.
PublicationNiniejsza praca prezentuje system BeesyCluster, który integruje rozproszone klastry poprzez łatwy w użyciu interfejs WWW oraz Web Services. W wersji pilotowej system uruchomiony zostanie w charakterze portalu dostępowego do klastrów gdańskiej sieci TASK wykorzystując 128-procesorowy klaster galera oraz 256-procesorowy 64-bitowy klaster holk jak również laboratoria badawcze Wydziału ETI Politechniki Gdańskiej. System, oparty o technologię...
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Niechciany ''Pomost'' jako świadek destrukcji tkanki architektonicznej w Parku Nadmorskim w Sopocie = The unwanted ''Walking Overpass'' as the Witness to the destruction pf architectural tissue in the Seaside Park in Sopot
PublicationW referacie zawarta jest refleksja nad bezkarnym działaniem niszczycielskim w najdelikatniejszej strukturze krajobrazu miasta nadmorskiego. Krajobrazu ani jego dobrej pierwotnej tkanki nie da się odtworzyć tak szybko jak się ją niszczyło. W efekcie zapomnieliśmy, że piękno spaceru w Parku Nadmorskim jest wspólnym dobrem.
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International Journal of Information Systems in the Service Sector
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Human Service Organizations Management Leadership & Governance
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USDA Forest Service - Research Papers RMRS
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M&SOM-Manufacturing & Service Operations Management
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SUDDEN CARDIAC ARREST IN PATIENTS OVER 60 YEARS OF AGE IN THE OPERATION AREA OF EMERGENCY MEDICAL SERVICE IN SIEDLCE IN 2013-2017
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EU Project of LIFE Programme ‘Algae Service for LIFE’ Develops Ecologicaly Sustainable Bioproducts from Freshwater Cyanobacteria and Macroalgae Biomas
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Effect of Some Sulphur Additives on The Degradation of 9Cr-1Mo Steel After Its 10 Years Service in The CCR Platforming Unit
PublicationThe work shows the results of the tests of 9Cr-1Mo steel, which was for 10 years operated in the CCR platforming unit in Group Lotos SA in Gdańsk, and then in the laboratory was sulphidised during 166 h at a temperature of 600 °C. Sulphidation was performed in a mixture of H2-H2S gases at the vapour pressure of sulphur 4.1·10-14 atm, so the order of magnitude of vapour pressure was less than that of the dissociation pressure of...
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Burst loss probability for the combination of extended offset time based service differentiation scheme and PPS in optical burst switching network
PublicationIn the paper analytical model for calculating burst loss probabilities for the combination of two service differentiation schemes for OBS network namely: extended offset time based scheme and PPS (Preemption Priority Schemes) is revised. Moreover authors introduce analytical model for calculating burst loss probabilities for an optical path when OBS network employs both service differentiation schemes and JET signaling. The comparison...
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Uwarunkowania rozwoju polskich firm shipchandlerskich. Analiza krytycznych czynników wzrostu w odniesieniu do Neptun Ship Service Ltd.
PublicationW ekspertyzie dokonano analizy krytycznych czynników wzrostu dla firmy Neptun Ship Service Ltd.
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Serdica Mathematical Journal
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Wireless short-range device for wind generators
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Novel Design of an Ocean Wave Power Device
PublicationW artykule przedstawiono nowoczesną boję energetyczną o opatentowanej konstrukcji. Omówiono jej konstrukcję oraz przedstawiono problemy konstrukcyjne i badawcze. W ostatniej części artykułu przedstawiono wyniki badań wykonanych na modelu w basenie modelowym.
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MARKETING STRATEGY - SPACE AS A PRODUCT.ARCHITECTURE AS A MARKETING DEVICE.
PublicationSpace has its measurable financial value. From the economic point of view place can be treated as a product that fights for appearing in tourists' and investors' consciousnesses. Space - treated as the object of demand and supply - becomes an element in a marketing game. To reach its maximal value the given space should be competitive to other spaces, from which it wants to stand out. However, in the field of architecture - and...
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A Device for Measuring Auditory Brainstem Responses to Audio
PublicationStandard ABR devices use clicks and tone bursts to assess subjects’ hearing in an objective way. A new device was developed that extends the functionality of a standard ABR audiometer by collecting and analyzing auditory brainstem responses (ABR). The developed accessory allows for the use of complex sounds (e.g., speech or music excerpts) as stimuli. Therefore, it is possible to find out how efficiently different types of sounds...
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A New Rehabilitation Device for Balance Impaired Individuals
PublicationIn the paper authors present a device designed to improve the rehabilitation process of people with balance impairment. The discussed device (JStep) utilizes a commercially available static standing frame (stander) modified in order to fit force sensing units under the feet and in the pillows around the hips of a patient. While executing rehabilitation tasks, the patient may compensate his balance deficiency by leaning on the pillows...
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STRUCTURE AND ALGORITHMS OF A DIAGNOSTIC DEVICE IN A WHEELED TRACTOR
PublicationDiagnostic device monitors the tractor’s technical condition and identifies the location of damaged components during operation. The diagnostic device detects and identifies the following types of defects: functional defects (uf) which affect performance, exhaust defects (ue) which increase toxic emissions and fuel consumption, defects that jeopardize driving safety (us), defects that affect engine performance (ud). The key component...
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XXIV Aukcja Wielkie Serce
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XXVIII Aukcja Wielkie Serce
PublicationAukcja to wyjątkowa okazja dla miłośników i kolekcjonerów polskiej sztuki współczesnej. Kolejny raz będzie można obcować z dziełami artystów, którzy tworzą kanon, są „żywą encyklopedią” grafiki i malarstwa polskiego. Od początku lat 90. ubiegłego stulecia, organizatorzy aukcji szczycą się i zaufaniem najwybitniejszych polskich twórców. Pieniądze z licytacji ich dzieł, jak co roku, przekazane zostaną na rzecz wychowanków Specjalnego...
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Flood risk assessment for office and services building Alchemia II at Al. Grunwaldzka 409 in Gdansk.
PublicationThe aim of the study is to assess the risk of flood from natural meteorological and hy-drological phenomena, for office and services building Alchemia II in Gdansk at Al. Grun-waldzka 409. The project includes the analysis of potential sources of floods in Gdansk re-garding the Baltic Sea and the Gulf of Gdansk, the Vistula River basin and excessive rainfall and snowmelt waters being a significant element of hydrological processes...
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Building Confidence and Trust in Ireland's National Maternity Services Workforce –What matters most and how?
PublicationNational surveys on care experiences are increasingly adopted as regulatory mechanisms for improving care quality and increasing public trust in healthcare services. Based on data collected as part of Ireland's 2020 National Maternity Experience Survey, this study investigates care-related factors that contribute most to confidence and trust in the professional workforce (or carers) within Irish maternity services. The survey covered...
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Linkages between services and manufacturing as a new channel for GVC growth: evidence from CEE countries
PublicationThe aim of this paper is to use a panel Granger causality test to verify the hypothesis of the existence of a causal relationship between forward linkages from domestic services to manufacturing and a country’s participation and position in GVCs in selected central and eastern European economies – the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland and Slovakia – for the period 2000-2014. Our results show that the Baltic...
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Methodology of research on the impact of ITS services on the safety and efficiency of road traffic using transport models
PublicationThe current assessment of the impact of Intelligent Transport System (ITS) services on the level of traffic safety and efficiency is based mainly on expert assessments, statistical surveys or several traffic safety models requiring development. There is no structured, uniform assessment method that would give the opportunity to compare the impact of ITS services and their different configurations. The paper presents the methodology...
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RECODIS: Resilient Communication Services Protecting End-user Applications from Disaster-based Failures
PublicationDisaster-based failures can seriously disrupt any communication network, making its services unavailable. Such disruptions may be caused by natural disasters, technology-related failures, or malicious attacks, and they are observably increasing in number, intensity and scale. When network services that are a part of critical infrastructure become unavailable, commercial and/or societal problems are inevitable. The issue of limiting...
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Linkages between services and manufacturing as a new channel for GVC development: Evidence from CEE countries
PublicationThe goal of the paper is to verify a causal relationship between forward linkages from domestic services to manufacturing and the participation/position of a country in global value chains (GVCs) in selected Central and Eastern European economies. We observed a strong polarisation pattern: the Baltic countries along with the Czech Republic strengthen their positions and participation in GVCs by having a strong relationship between...