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Wyniki wyszukiwania dla: SERVICES DESIGN
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Towards the value-based design of on-line services
PublikacjaThe paper identifies economic factors shaping customer bahaviour in on-line services in two interrelated dimensions; (1) economic needs and requirements, relevant to expected benefits and values perceived by customers; (2) technical components, allowing technical realization of on-line services. Technical components were cathegorized into four groups, creating so-called VIPR model: Visual, Interactive, Process and Relationship-relevant...
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Application of design-thinking models to improve the quality of tourism services
PublikacjaThe paper presents basic aspects of improvement activities for the quality of tourism industry service through its specific determinants of quality. The authors suggested an the application of design-thinking concept in the development of the service itself and an attempt to undertake improvement activities.
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From user satisfaction to customer loyalty: addressing economic values in user-centered design of on-line services
Publikacjaartykuł omawia czynniki ekonomiczne wpływające na satysfakcję użytkownika w usługach on-line, a zwłaszcza te, które wpłacają w dłuższej perspektywie na kształtowanie lojalności klienta w stosunku do dostawcy określonych usług on-line. Przeprowadzono oceny eksperckie oraz badania z udziałem użytkowników, które pozwoliły na wskazanie preferencji użytkowników odnośnie czynników ekonomicznych. wykazano, że czynnikiem krytycznych dla...
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Enhancing Availability for Critical Services
PublikacjaTraditional approaches to provide classes of resilient service take the physical network availability as an input and then deploy redundancy and restoration techniques at various layers, often without full knowledge of mappings between layers. This makes it hard (and often inefficient) to ensure the high availability required by critical services which are typically a small fraction of the total traffic. Here, the innovative technique...
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Smart Services supporting Drivers in Effective Cars Parking
PublikacjaThe paper shows how to design and implement intelligent, service oriented systems for management of free places in distributed car parks. The idea of SOA technology is widely used. It is assumed that a state of every car park is automatically determined by a special electronic infrastructure including IoT solutions. The information received from such an infrastructure is sent to the main management system, which processes it and,...
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Acoustics - new services for urban planning, research and education
PublikacjaThe main purpose of the presented design is twofold, namely: providing detailed information about the noise threats that occur every day in city areas and preventing the noise induced hearing loss especially among young people. An experimental system designed for the continuous monitoring of the acoustic climate of urban areas was developed and implemented within the PLGrid Plus project. The assessment of environmental threats...
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Influence of an Interview Location on Opinions about the Ecosystem Services Provided by Trees
PublikacjaCollecting opinions regarding environmental management is essential, particularly in urban areas where space is limited, and interests often collide. However, the impact of the conditions in which the research is conducted on opinions and preferences elicited via surveys and interviews about the environment is usually taken for granted. The recent development of computer-aided survey methods allows a simulation of an environment,...
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Multi Queue Approach for Network Services Implemented for Multi Core CPUs
PublikacjaMultiple core processors have already became the dominant design for general purpose CPUs. Incarnations of this technology are present in solutions dedicated to such areas like computer graphics, signal processing and also computer networking. Since the key functionality of network core components is fast package servicing, multicore technology, due to multi tasking ability, seems useful to support packet processing. Dedicated...
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Factors of successful client co-production in knowledge-intensive business services
PublikacjaPurpose This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Design/methodology/approach The paper is based on an in-depth...
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Security of Web Services
PublikacjaArtykuł przedstawia zagadnienia związane tematycznie z Web Services. W szczególności dotyczy problemów związanych z zapewniwniem poufności i integralności danych. Zdefiniowano model bezpieczeństwa Web Services integrujący trzy główne technologie: SOAP, UDDI, WSDL.
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Green Lean in Services
PublikacjaThe study presents the basic aspects of the improvement of the company useing Green Lean concept. The authors refer to the basics of the concept, present its theoretical aspects together with a revew of possible actions to eliminate the green waste. All these considerations refer to the service activities of any kind in order to maintain holistic approach of the research.
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An integrated e-learning services management system providing HD videoconferencing and CAA services
PublikacjaIn this paper we present a novel e-learning services management system, designed to provide highly modifiable platform for various e-learning tools, able to fulfill its function in any network connectivity conditions (including no connectivity scenario). The system can scale from very simple setup (adequate for servicing a single exercise) to a large, distributed solution fit to support an enterprise. Strictly modular architecture...
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Integration of Services into Workflow Applications
PublikacjaDescribing state-of-the-art solutions in distributed system architectures, Integration of Services into Workflow Applications presents a concise approach to the integration of loosely coupled services into workflow applications. It discusses key challenges related to the integration of distributed systems and proposes solutions, both in terms of theoretical aspects such as models and workflow scheduling algorithms, and technical...
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Interaction Design in Agile IT Projects
PublikacjaIn recent years, interactive systems, such as various types of software, online services or mobile applications, have become an integral part of everyday life. Interactive systems and digital services should be easy to use and provide a positive User Experience (UX). For this reason, interaction design has recently emerged as a distinct professional area of information technology (IT). Easy interaction and user experience (UX)...
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Smart Services for Improving eCommerce
PublikacjaThe level of customer support provided by the existing eCom-merce solutions assumes that the person using the functionality of theshop has sufficient knowledge to decide on the purchase transaction. Alow conversion rate indicates that customers are more likely to seekknowledge about the particular product than finalize the transaction.This is facilitated by the continuous development of customers’ digi-tal...
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Systematics of intelligent transport systems services
PublikacjaRecent years have seen a more intensified deployment of Intelligent Transport Systems (ITS) in Polish cities. Work is also underway on the implementation of ITS on the national roads within the National Traffic Management System (KSZR). The research project RID-4D (part of Road Innovations), is designed to fill the gap, which is the lack of systematics of ITS services in Poland. The paper presents a proposal of ITS services systematics,...
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APIS – Agent Platform for Integration of Services
PublikacjaThe paper presents an approach to creating the platform for development and evaluation of complex tasks execution algorithms. Proposed solution is based on an agent paradigm where independent peers can cooperate and negotiate in order to execute specified tasks which are defined only by the final output description. Tasks are realized by the means of services exposed by different peers. In case when there is no single service fulfilling...
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Semantic web services in L2L.
PublikacjaOgromnym problemem współpracy istniejących bibliotek cyfrowych w kontekście używanych protokołów jest albo ograniczenie funkcjonalności systemu albo łamanie istniejących standardów komunikacji powodując utratę możliwości kooperacji z wieloma systemami. Technologia semantycznych usług sieciowych może zmienić tę sytuację przez umożliwienie komunikacji z usługą bez wcześniejszej znajmości protokołu stosowanego przez bibliotekę. W...
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The innovations services in Scania company
PublikacjaThis chapter shows us the service innovations in Scania company. Current research were based on actual situation on market and were supported by tools which help to generate innovative ideas. The new product will not only benefit the company and its clients, but also improve the situation on the market.
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Local Monitoring of EGNOS Services
PublikacjaW artukule przedstawiono wyniki lokalnego monitoringu dostępności serwisów satelitarnego systemu nawigacyjnego EGNOS.
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Multimedia mobile services for the semantic web
PublikacjaDokument przedstawia metodologię tworzenia semantycznie rozszerzonych multimedialnych usług mobilnych z wykorzystaniem narzędzi i ułatwień oferowanych przez projekt DESYME. Zaprezentowano zwięzły wstęp do tematyki sieci Semantycznej wraz z wyjaśnieniem jej związku z zagadnieniami Web Services. Następnie przedstawiono opis projektu DESYME. Przedstawiono również przykładowe usługi multimedialne, które są opracowywane w Katedrze Systemów...
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A decentralised model of the regulating ancillary services market
PublikacjaThe article presents a model of regulating ancillary services provision in a dencetralised manner. A concept of the operation of local markets for ancillary services is presented.
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Design of M2M Communications Interfaces in Transport Systems
PublikacjaIn the paper the principle of M2M communications in transport systems is presented. The concept of M2M system architecture is considered. Characteristics of M2M communications for example data transmission, monitoring and other services for transport applications are presented. The problem of communications interfaces design for M2M applications is analysed. Next, the proposal of M2M communication interface for transport applications...
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Validation of Services Supporting Healthcare Standards Conformance
PublikacjaThe paper presents the results of experimental validation of a set of innovative software services supporting processes of achieving, assessing and maintaining conformance with standards and regulations. The study involved several hospitals implementing the Accreditation Standard promoted by the Polish Ministry of Health. First we introduce NOR-STA services that implement the TRUST-IT methodology of argument management. Then we...
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Services Marketing Influence On Marketing Theory Evolution,
PublikacjaThe discovery of differences between tangible goods and services in the 1970s was one of the most landmark moments in the history of marketing with an emphasis being shifted to the need for using different/diversified marketing activities while dealing with various industries and types of products. The objective of this article is to briefly characterise the evolution of the marketing thought and to present the crucial influence...
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Integration of heterogeneous web services in exceptional situations
PublikacjaWeb services are intended to enable interoperability between heterogeneous distributed systems. Although the technology has been widely adopted and accepted, there are still differences between runtime platforms in exception structure and handling. This results in difficulties in effective handling of exceptions during Web services invocation. The paper presents a solution that enables coordinated exception handling between different...
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Delivery of Ancillary Services in Distribution Power Systems
PublikacjaOne of the technical and organizational challenges the power system faces in deregulated market conditions is to organize an ancillary services market. The growing share of distributed generation of variable (intermittent) energy sources and a change in the market position of consumers, causes the demand for distributed delivery of ancillary services. For this purpose, it is sought to use the ability of the regulatory measures:...
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Ancillary services to grids provided with distributed generation
PublikacjaThe paper introduces system for utilization of the customer-side generated energy. Additionally system can secure some ancillary services to grids. Those services include: current active filtering, load voltage stabilization and in case of grid voltage faults - uninterruptible load supplying (possible with energy storage device). Presented experimental results confirm flexibility of this arrangement in processes of power delivery...
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Quality improvement in health care services
PublikacjaW niniejszym rozdziale zaprezentowano podstawowe formy doskonalenia jakości w usługach medycznych. Zaprezentowano kluczowe metody jakie mogą być stosowane przez zakłady opieki zdrowotnej, zarówno w tzw. "leczeniu zamkniętym" - szpitale, jak i "leczeniu otwartym" - przychodnie. Dokonano również analizy podejścia systemowego do doskonalenia jakości usług medycznych wiążącego się z reformami projakościowymi w ogólnonarodowych systemach...
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The Relational Benefits and the Quality of Services in Tourism
PublikacjaIn a very competitive environment, it is highly important to identify the indicators that exert a major influence on customer satisfaction and loyalty. Based on the current relationship marketing concept of relational benefits (Gwinner, Gremler, Bitner, 1998; Hennig-Thurau, Gwinner, Gremler, 2002) and destination quality (Blazquez-Resino, Molina, Esteban-Talaya, 2015), a conceptual model was built. The present paper aims to analyse...
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Web Services Choreography Description Language - WSCDL.
PublikacjaJęzyk Web Services Choreography Description Language służy do opisu współpracy równy z równym. Został zaprojektowany z myślą o automatyzacji współpracy usług sieciowych, ale jest na tyle ogólny, że pozwala opisywać współpracę nie tylko w świecie komputerowym. Prezentowana jest geneza tego języka oraz jego model. Następnie opisana jest struktura języka poparta przykładem dokumentu napisanego w języku WSCDL.
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Supporting Assurance by Evidence-based Argument Services
PublikacjaStructured arguments based on evidence are used in many domains, including systems engineering, quality assurance and standards conformance. Development, maintenance and assessment of such arguments is addressed by TRUST-IT methodology outlined in this paper. The effective usage of TRUST-IT requires an adequate tool support. We present a platform of software services, called NOR-STA, available in the Internet, supporting key activities...
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A Method of MOS Evaluation for Video Based Services
PublikacjaThis paper deals with a method for QoE evaluation for the services transmitting large amount of data perceived by the end user in relatively short time periods, e.g. streaming video in mobile operator...
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Recognition of input items to the logistic operations in accommodation services
PublikacjaIn this study the authors set themselves the aim to analyze the elements of the entrance to the accommodation services in terms of logistics. Therefore, providers of this type of services were examined. This allowed to carry out analyses also with including the variety of accommodation services
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BeesyCluster as Front-End for High Performance Computing Services
PublikacjaThe paper presents the BeesyCluster system as a middleware allowing invocation of services on high performance computing resources within the NIWA Centre of Competence project. Access is possible through both WWW and SOAP Web Service interfaces. The former allows non-experienced users to invoke both simple and complex services exposed through easyto-use servlets. The latter is meant for integration of external applications with...
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Web Services Integration with Regard to the Metrics of Data Believability
PublikacjaThe paper is concerned with estimating the believability of data acquired from web services. In the paper, a new method for believability estimation is introduced. The method is designed for integrating web services. The believability estimation is based on the following metrics: quantity, reputation, approval, independence, traceability, maturity, authority and objectivity. In the method, data trustworthiness is determined by...
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A model, design, and implementation of an efficient multithreaded workflow execution engine with data streaming, caching, and storage constraints
PublikacjaThe paper proposes a model, design, and implementation of an efficient multithreaded engine for execution of distributed service-based workflows with data streaming defined on a per task basis. The implementation takes into account capacity constraints of the servers on which services are installed and the workflow data footprint if needed. Furthermore, it also considers storage space of the workflow execution engine and its cost....
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REVIEW OF WEATHER FORECAST SERVICES FOR SHIP ROUTING PURPOSES
PublikacjaWeather data is nowadays used in a variety of navigational and ocean engineering research problems: from the obvious ones like voyage planning and routing of sea-going vessels, through the analysis of stability-related phenomena, to detailed modelling of ships’ manoeuvrability for collision avoidance purposes. Apart from that, weather forecasts are essential for passenger cruises and fishing vessels that want to avoid the risk...
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Wiarygodna integracja systemów ESB oraz Web services
PublikacjaW pracy przedstawiono problem wiarygodnej integracji aplikacji rozproszonych z wykorzystaniem technologii Enterprise Service Bus oraz Web services. Przeprowadzono badania trzech platform integracji serwisów: Sun Open ESB, Windows Workflow Foundation oraz Mule ESB wraz z najbardziej popularnymi serwerami Web services. Badania wykazały, że delkarowane i zaimplementowane możliwości współpracy w platformach integracji różnią się w...
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Path dependence, modularity and the offshoring of (some) physician services
PublikacjaThis paper integrates ideas from modularity and path dependency to explain the potential for and limitations of the offshoring of high value added physician services. While not all medical services are amenable to offshoring, a growing number of physician activities can be viewed as modular components which, at least technically, could be performed remotely. As a result, the presumption that concerns for efficiency dictate how...
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Interoperability Description of Web Services Based Application Servers
PublikacjaWeb services standards were designed to enable interoperability of heterogeneous application servers in the Service Oriented Architecture. Although the standards proved to be highly successful, there are still difficulties in effective services integration. The paper presents a methodology that enables description of application servers interoperability in order to improve the service integration process. The methodology proposes...
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Dynamic Compatibility Matching of Services for Distributed Workflow Execution
PublikacjaThe paper presents a concept and an implementation of dynamic learn-ing of compatibilities of services used in a workflow application. While services may have the same functionality, they may accept input and produce output in different formats. The proposed solution learns matching of outputs and inputs at runtime and uses this knowledge in subsequent runs of workflow applications. The presented solution was implemented in an...
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Design of Resilient Vehicle-to-Infrastructure Systems
PublikacjaVehicular ad hoc networks (VANETs) have recently gained noticeable attention due to advantages in improving road traffic safety, shaping the road traffic and providing infotainment opportunities to travellers. However, transmission characteristics following from the IEEE 802.11p standard and the high mobility of VANET nodes remarkably reduce the lifetime, reach and capacity of wireless links, and often lead to simultaneous disruptions...
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Impact of ITS services on the safety and efficiency of road traffic
PublikacjaThis paper describes the project entitled: “Impact of the use of Intelligent Transport Systems on the level of road safety” (agreement no. DZP/RID-I-41/7/NCBR/2016), implemented as part of the Road Innovations Development (RID) programme, funded by the National Centre for Research and Development and the General Directorate for National Roads and Motorways (GDDKiA). The project is run by a consortium comprising the Motor Transport...
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SMART SHOP SERVICES FOR BUILDING CUSTOMER-ORIENTED SCENARIOS
PublikacjaThe shops of today mostly support the customer by offering him or her products based on basic relationships between products viewed or ordered by users with similar tastes. This common approach may fail in many cases especially when the user does not have sufficient knowledge about the market, or when he or she wants to build a set of products in more than one shop. New categories of smart shop services are proposed in order to...
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Research on Quality Requirements of Data Transmission Services in RSMAD
PublikacjaThe paper presents a results and analysis of research of the quality of service requirements (defined by the QoS attributes) for imaging data transmission services using Radio System for Monitoring and Acquisition of Data from Traffic Enforcement Cameras (in short RSMAD). The paper also presents and discusses results of test on the impact of the size of photos from traffic enforcement cameras on the average transmission time. These...
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Open Source in Development: Enabling Business and Services
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Ancillary services to grids provided with distributed generation
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Optimal assignment of workers to supporting services in a hospital
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RESTful atomic services for distributed digital libraries
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