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Search results for: quality management systems, health assurance systems, tqm complex management system, small and medium enterprises, increase of bread quality.
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IMPLEMENTING THE QUALITY ASSURANCE SYSTEM AND ASSURING HEALTH SAFETY IN THE LIGHT OF INCREASING BREAD QUALITY
PublicationThe article presents rules, requirements, and norms for quality management and health safety assurance systems among small and medium bakeries. This group of businesses does not have the obligation of implementing or certifying specific systems. They are, however, implemented in order to increase the quality of the bread or reach a better market position. Also, the results of a 2022 study of 53 bakeries’ implementation of individual...
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Aktualne trendy w zakresie certyfikacji normatywnych systemów zarządzania w branży spożywczej
PublicationW opracowaniu omówiono aktualne trendy dotyczące certyfikacji systemu zarządzania jakością w sektorze rolno-spożywczym. Na podstawie danych uzyskanych z dużej, renomowanej jednostki certyfikującej przedstawiono analizę porównawczą dotyczącą liczby wydanych certyfikatów dla ogólnych systemów zarządzania oraz dla systemów branżowych dedykowanych sektorowi rolno-spożywczemu w odniesieniu do przedsiębiorstw różnych wielkości.
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Dilemmas associated with the implementation of quality management systems in Polish smaller health care units
PublicationThe article presents the considerations and recommendations for the implementation of the process-oriented quality management systems (QMS) in small health care units. As an example, the unit providing services for children with disabilities (therapy and rehabilitation) localized in northern part of Poland have been selected. The essential elements of the implementation of the quality system, taking into account the objectives...
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Quality Assurance of Educational Processes as the Foundation of the Quality Management System in Gdansk University of Technology
PublicationThe paper presents a model of quality management system (QMS) developed by the author in Gdansk University of Technology (GUT). The core of the model is internal quality assurance system of educational processes based on the ENQA guidelines. Next described in the paper steps of GUT QMS development are the implementation of one of the normative QMS models (e.g. ISO 9001, ISO/IEC 17025) in selected organizational units of GUT and...
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Analiza spostrzeżeń podczas audytów w przedsiębiorstwach z branży spożywczej
PublicationAnalizowano dane z 54 przedsiębiorstw potwierdzających zgodność z wdrożonym systemem ISO 22000 w latach 2005–2013 przez jednostkę certyfikującą DNV GL–BA. Przedstawiono najczęściej spotykane kategorie niezgodności stwierdzane podczas audytów certyfikujących w przedsiębiorstwach należących do łańcucha żywnościowego. Przeanalizowano występujące problemy wpływające na bezpieczeństwo żywności podczas procesu produkcyjnego. Obliczono...
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Process management methodology for quality systems of small organizations
PublicationW artykule przedstawiono najważniejsze elementy metodyki wdrażania zorientowanych procesowo systemów zarządzania jakością wg normy ISO 9001. Zaprezentowano przykład struktury procesów systemu jakości oraz prosta metodę opisu procesów (przewodnik procesu). Omówiono założenia metodyki oraz wybrane sposoby nadzorowania procesów. W podsumowaniu wskazano korzyści płynące ze stosowania metody w małych organizacjach.
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Wybrane aspekty oceny satysfakcji i lojalności klientów i pracowników
PublicationCelem artykułu jest przedstawienie propozycji oryginalnego modelu pozwalającego lepiej zrozumieć mechanizmy kształtowania się satysfakcji i lojalności klientów i pracowników oraz umożliwiającego porównywanie satysfakcji klientów różnych przedsiębiorstw w oderwaniu od ich specyfiki branżowej. Zaprezentowany model opiera się na mechanizmach przyczynowo-skutkowych i pozwala na stawianie kwantyfikowalnych celów, dając w rezultacie...
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Stakeholders Satisfaction Index as an Important Factor of Improving Quality Management Systems of Universities in Poland Stakeholders Satisfaction
PublicationThe following article analyses selected methods of assessing the quality of educational services of universities and discusses the role of stakeholders in, required by law, quality assurance and quality management systems according to Common Assessment Framework for education. Furthermore, it presents the Stakeholders Satisfaction Index (SSI) which is an original proposal of an aggregate measure of satisfaction perceived by stakeholders....
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HEALTH SAFETY OF BREAD IN SMALL BAKERIES
PublicationThe aim of the article is to present the safety and health risks in the production process of bread, supported by research in small bakeries located in the Pomeranian Voivodeship. Health safety of bread is one of the features that decide its quality. This article additionally presents other determinants influencing the quality of bread. It also demonstrates opinions showing food safety as a separate attribute of quality. The paper...
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Quality system documentation of smes in process management framework
PublicationThe article presents elements of original methodology of process-oriented quality management system implementation to be applied in small organizations. The primary objective of the paper is to show process based documentation structure of a quality system and simple method of processes control description. Thus, guidelines for preparation of quality system documentation in process management framework, related research results...
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Stakeholders Satisfaction Index as an Important Factor of Improving Quality Management Systems of Universities in Poland
PublicationThe following article analyses the role of stakeholders in selected methods of assessing the quality of educational services of universities and discusses quality management systems according to Common Assessment Framework for education. Furthermore, it presents the example of method of stakeholder satisfaction measurement called Stakeholders Satisfaction Index (SSI) which is an original proposal of an aggregate measure of satisfaction...
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Internationalization and Quality Assurance in Higher Education
PublicationInternationalization is an inevitable phenomenon among all contemporary higher education institutions (HEIs) in a globalizing world. It is the driving force for development and progress. In course of the last 30 years, it became an inevitable element of HE management. However, it carries along a number of risks, pitfalls, and organizational challenges. To hedge those, quality assurance (QA) is called to the stage. HEIs therefore...
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Integration of Lean Manufacturing with ISO Management Systems in Enterprise
PublicationLean manufacturing [LM], quality management system and environmental management system are clear initiatives with a goal of improving effectiveness and efficiencies of organizations. Many organisations tackle lean philosophy, ISO standards individually but this kind of attempt do not focus on the synergy and the advantage from the potential collaboration. This paper aims to present the possibility of integration Lean Management...
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Innovation and Knowledge Management in the SME Sector and the Role of Normative Management Systems
PublicationThe article presents deliberations related to importance and specificity of innovation activities in small and medium-sized enterprises. Basing on results of the research the characteristics of the SMEs concerning process related and organizational innovation has been determined. Interrelations between innovation activities and knowledge management within the framework of normative management systems have been emphasized.
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Quality Assurance of Educational Processes as the Foundation of the Quality Management System in Gdansk University of Technology
PublicationW opracowaniu przedstawiono rozwojowy model systemu zarządzania jakością w dużej uczelni technicznej. Punktem wyjścia dla tego projektowania tego modelu jest wewnętrzny system zapewnienia jakości kształcenia oparty na wytycznych ENQA a kluczowym czynnikiem wspierającym systemowo prowadzone zarządzanie wiedzą oraz samoocena.
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TQM tools in crisis management
PublicationThe current article is concerned with basic aspects connected with improvement of crisis management activities employed by economic operators. The work presents the crisis management model with its fundamental phases and identifies TQM tools that might be applied in all of these phases. The analysis included in the work has been supported with research conducted on companies located in northern Poland
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Improvement of Task Management with Process Models in Small and Medium Software Companies
PublicationSmall and medium software companies exhibit many special features that give reason for a dedicated approach to process improvement. They often cannot afford implementing maturity models or quality standards both in terms of time and money. Instead, they expect simpler solutions that can allow to run projects in more systematic and repeatable way, increase quality and knowledge management. In this paper, we present a method focused...
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Quality and environmental management systems in polish shipbuilding industry - methods of implementation
PublicationW pracy przedstawiono metodę wdrażania systemu zarządzania jakością i środowiskiem, którą wykorzystano przy realizacji projektu BALTECOLOGICALSHIP. Metoda oparta była o wzory i doświadczenia szwedzkie. Rezultatem było wykonanie przeglądu środowiskowego w 50 organizacjach z obszaru przemysłu stoczniowego oraz wdrożenie w 13 firmach systemu zarządzania jakością i środowiskiem. Praca zawiera również wskazanie barier we wdrażaniu obu...
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Interactive information and decision support system for urban and industrial air quality management based on multi-agent system
PublicationThis article presents conception of interactive information and decision support system for urban and industrial air quality management. The emphasis of the project is on real-time analysis and multi-media information, and the support of distributed and mobile clients through the Internet. The approach integrates meteorological data and forecasts, air quality and emission monitoring, dynamic 3D simulation modelling and forecasting,...
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Cash Flow Management in Small and Medium Enterprises in Times of Economic Uncertainty
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The role and the place of method validation in the Quality Assurance and Quality Control (QA/QC) System
PublicationOznaczanie analitów na coraz niższych poziomach stężeń w próbkach charakteryzujących się coraz bardziej złożonym składem matrycy to jeden z głównych kierunków rozwojowych analityki chemicznej. Jest to zadanie niezwykle trudne i skomplikowane, w związku z czym stanowi wielkie wyzwanie dla analityków i wymaga zwrócenia uwagi na problem kontroli i zapewnienia jakości uzyskiwanych wyników (ang. Quality Assurance/Quality Control - QA/QC).W...
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The structure of the data flow in integrated urban traffic management systems – the case of TRISTAR system
PublicationThe purpose of the article is to offer some insight into the data flow architecture in the Tri-City’s integrated traffic management system called TRISTAR. To that end selected elements of TRISTAR are identified and described as well as the structure for collecting and exchanging data within different sub-systems. Finally, the article highlights how the TRISTAR system can be extended by adding new elements and modules.
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Urban Vegetation in Air Quality Management: A Review and Policy Framework
PublicationRecent episodes of high air pollution concentration levels in many Polish cities indicate the urgent need for policy change and for the integration of various aspects of urban development into a common platform for local air quality management. In this article, the focus was placed on the prospects of improving urban air quality through proper design and protection of vegetation systems within local spatial planning strategies....
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Knowledge management approaches of small and medium-sized firms: a cluster analysis
PublicationPurpose This paper aims to categorise the approaches to knowledge management (KM) by companies. In the literature, there is no consensus on a universal or “best” approach to KM. Especially, this paper singles out and discusses the variegated features that characterise the implementation of KM by small- and medium-sized enterprises (SMEs) having different characteristics. Design/methodology/approach A cluster analysis was used...
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Lean Quality Management
PublicationPostrzeganie przedsiębiorstwa przez pryzmat zachodzących w nim procesów powoduje powstanie dynamicznego obrazu zmian zachodzących w firmie. W wyniku takiego spojrzenia obserwator wykracza poza funkcjonalny układ struktur uzyskując możliwość pełniejszej weryfikacji skuteczności licznych, powiązanych ze sobą działań przedsiębiorstwa i podejmowania decyzji o ich doskonaleniu. Kierunki tego doskonalenia to takie budowanie sekwencji...
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Utilising IT-based systems in regatta management
PublicationThe development and increasing accessibility of new technologies has brought changes to the management of sailing regattas. Organisational and promotional difficulties faced by the organisers are now being tackled with software-based systems. This article considers various information technology (IT) systems, designed to support the organisation and presentation of sailing regattas and explores how they are perceived by regatta...
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Quality assurance of alcoholic beverages by electronic nose
PublicationQuality is very important attribute of every alcoholic beverage. It is very significant to satisfy consumers and assure food quality. Flavour, colour and taste constitute a great matter not only for connoisseurs. Due to these features, the whole manufacturing process need to be monitored. This paper presents a high-class devices useful in assessing of beverage quality. Electronic noses offer quick real-time analysis, which is very...
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Quality Modeling in Grid and Volunteer-Computing Systems
PublicationA model of computational quality in large-scale computing systems was presented in the previous chapter of this book. This model describes three quality attributes: performance, reliability and energy efficiency. We assumed that all processes in the system are incessantly ready to perform calculations and that communication between the processes occurs immediately. These assumptions are not true for grid and volunteer computing...
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Developing the Urban Blue-Green Infrastructure as a Tool for Urban Air Quality Management
PublicationUrban structure is an important factor that shapes the process of urban ventilation and pollution dispersion. With proper planning of the urban spatial layout, city breathability can be effectively regulated, contributing to urban air quality improvement. This paper investigates the development and current management of urban systems of green and open spaces in four Polish cities: Gda ´nsk, Warsaw, Pozna ´n and Wrocław, with a...
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Smart Asset Management for District Heating Systems in the Baltic Sea Region.
PublicationThe purpose of this review is to provide insight and a comparison of the current status of district heating (DH) systems for selected Baltic Sea countries (Denmark, Germany, Finland, Latvia, Lithuania, Poland, and Sweden), especially from viewpoints of application and solutions of novel smart asset management (SAM) approaches. Furthermore, this paper considers European projects ongoing from 2016, involving participants from the...
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Expert systems in quality control of manufacturing processes
PublicationThe paper deals with quality control in conditions of computer integrated manufacturing (CIM). It shows that quality of material stream items have to be analyzed on every stage of manufacturing process. Collecting and analyzing quantity of data with usage of expert systems make it possible to create a system for coordination of cell's work. The system contains error recovery algorithm and adaptive control subsystem based on fuzzy...
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Knowledge Management Approaches of Small and Medium-Sized KIBS Firms: a Descriptive Analysis of Four Countries
PublicationPurpose –There is evidence that small and medium sized enterprises (SMEs) do not manage knowledge the same way as large firms, and that they approach knowledge management (KM) in various ways. However, the literature on this topic is still scarce and fragmented. In order to fill this gap, the paper aims to single out and discuss the different features that characterize the approaches to KM adopted by small companies. Design/methodology/approach...
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The Potential of Improving Air Quality by Urban Mobility Management: Policy Guidelines and a Case Study
PublicationThere is a growing recognition among planners and policy makers that proper transformation of urban mobility systems is crucial to the reduction of air pollution emission. The main objective of the work was to review the current urban mobility strategies in the city of Gdańsk, Poland in terms of their potential for the improvement of urban air quality. Firstly, general policy guidelines for mobility systems were formulated based...
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Poland: Quality Monitoring of Therapeutic Processes in a Small Treatment Center for Children
PublicationThis article presents the case of the first ISO 9001:2000-certified small healthcare organization (the Center for Therapy and Rehabilitation) providing therapeutic and rehabilitation services for disabled children in Northern Poland. Elements of the process-oriented healthcare quality system implementation, initial benefits, and the organization's quality system structure and process descriptions are described. Particular attention...
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Planning of the green road system as an element of spatial management in suburbs and small towns
PublicationThe premise for the development of sustainable forms of road infrastructure in small towns is the appropriate plan at an early stage or modifi cation in the case of existing spaces. A multi-directional approach is extremely important, which takes into account the specifi city of the regional (country) road system, availability, and capacity of traffi c network, but also social and environmental factors. Effi cient management...
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A Survey of Vehicular Network Systems for Road Traffic Management
PublicationIn this survey, we analyze the proposals of vehicular communication systems in the context of road traffic management. Starting with the definition of communications between vehicles (V2V), vehicles-to-infrastructure (V2I) and vehicles-to-everything (V2X), we first focus on the requirements and current standards for the Intelligent Transport Systems (ITS), including the maximum communication delay, the communication range and the...
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Quality measure of VoIP services in carrier grade systems
PublicationThis paper describes passive measurement method of VoIP services quality in carrier grade systems, engaging slight system resources. Measurement is based on analyzing quality information in sender and receiver reports in RTCP packets sent by the end points of RTP session. Data is analyzed and stored by Session Boarder Controllers SBC. Objective evaluation of VoIP calls is based on quality information of IP connection and voice...
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Functional Safety and Cybersecurity Analysis and Management in Smart Manufacturing Systems
PublicationThis chapter addresses some of the issues of the integrated functional safety and cybersecurity analysis and management with regard to selected references and the functional safety standards: IEC 61508, IEC 61511, ISO 13849-1 and IEC 62061, and a cybersecurity standard IEC 62443 that concerns the industrial automation and control systems. The objective is to mitigate the vulnerability of industrial systems that include the information...
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The risk assessment of adverse events of nursing activities as the element of quality management in healhcare
PublicationThe purpose of the paper is to present MedCARVER+Shock method and Pareto analysis and its usability for the risk assessment of adverse events of nursing activities. 888 activities carried out by all 190 nurses working at the District Hospital X located in Poland were taken into account. During the research the qualitative approach was used. As the result sixteen groups of nursing activities causing the highest risk of adverse events...
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Analysis of an Energy Management System of a Small Plant Connected to the Rural Power System
PublicationThis paper presents the analysis of an energy management system (EMS) implemented to fulfill the requirements of a microgrid (MG) power supply owned by a small industrial company and connected to the rural power system. The main goal of this system is to ensure connection with the existing rural power system in terms of energy exchange, as well as to perform islanding mode operation of the microgrid based on the energy demand of...
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The role of process approach in quality systems of small firms
PublicationW opracowaniu przedstawiono znaczenie orientacji procesowej w systemach zarządzania jakością ze szcególnym uwzględnieniem mniejszych organizacji. Zaprezentowano wyniki badań potwierdzających znaczący wpływ podejścia procesowego na skuteczność sytemów jakości. Przedstawiono też kluczowe problemy i oczekiwania sektora MŚP odnośnie do wdrażania zorientowanych procesowo systemów zarzadzania jakością.
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Optimised Allocation of Hard Quality Sensors for Robust Monitoring of Quality in Drinking Water Distribution Systems
PublicationA problem of optimised placement of the hard quality sensors in Drinking Water Distribution Systems for robust quality monitoring is formulated. Two numerical algorithms to solve the problem are derived. The optimality is meant as achieving a desired trade off between the sensor capital and maintenance costs and resulting robust estimation accuracy of the monitoring algorithm. The robust estimation algorithm recently developed...
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Quality Assurance and Quality Control in the Analytical Chemical Laboratory. A practical approach : Second edition
PublicationThe second edition defines the tools used in QA/QC, especially the application of statistical tools during analytical data treatment. Clearly written and logically organized, it takes a generic approach applicable to any field of analysis. The authors begin with the theory behind quality control systems, then detail validation parameter measurements, the use of statistical tests, counting the margin of error, uncertainty estimation,...
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Current risk analysis and management issues in technical systems.
PublicationDealing with the reliability and safety of industrial hazardous plants requires taking into account relevant interdisciplinary scientific knowledge and some existing approaches based on so-called good engineering practice, also those included in the international standards and guidelines. In this article an approach is proposed how to integrate the functional safety concept with information security aspects in the design and management...
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Multi-objective optimization of water quality, pumps operation, and storage sizing of water distribution systems
PublicationA multi-objective methodology utilizing the Strength Pareto Evolutionary Algorithm (SPEA2) linked to EPANET for trading-off pumping costs, water quality, and tanks sizing of water distribution systems is developed and demonstrated. The model integrates variable speed pumps for modeling the pumps operation, two water quality objectives (one based on chlorine disinfectant concentrations and one on water age), and tanks sizing cost...
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Models of Information Systems Integration in CompaniesW : Information Systems Architecture and Technology : IT Models in Management Process
PublicationThis work indicates the need for supporting IT organizations with incident and change management IT tools. The work presents tche characteristics of a computer system for the comprehensive management of projects, wich can be used to resolve the issues of version management, releases and incidents.
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Aspect-Oriented Management of Service Requests for Assurance of High Performance and Dependability
PublicationA new approach to service requests management in case of insufficient hardware resources is proposed. It is based on wide aspects of requests analysis and it assures reliable and fast access to priority services. Requests are analyzed for, among others, time of occurrence, category of user who made the request, type of service, current system load and hardware utilization. Deterministic but dynamic rules help to manage system load...
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Optimised Robust Placement of Hard Quality Sensors for Robust Monitoring of Quality in Drinking Water Distribution Systems
PublicationA problem of optimised robust placement of the hard quality sensors in Drinking Water Distribution Systems under several water demand scenarios for robust quality monitoring is formulated. Numerical algorithms to solve the problem are derived. The optimality is meant as achieving at the same time a desired trade off between the sensor capital and maintenance costs and resulting robust estimation accuracy of the monitoring algorithm...
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Spatial aspects of urban air quality management: Estimating the impact of micro-scale urban form on pollution dispersion
PublicationUrban planning and design solutions affect urban ventilation conditions, thus mitigating the effects of atmospheric pollution. However, these findings are not being implemented in the planning practice to a sufficient extent, partly due to the lack of specific guidelines. Moreover, many urban air quality monitoring (AQM) sites have low represnentativeness and thus do not provide comprehensive data for effective urban air pollution control...
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Warning systems of enterprises against the risk of bankruptcy : Artificial intelligence in financial management.
PublicationJest to tłumaczenie na jęz.angielski monografii autora z 2010 roku. Monografia została podzielona na trzy części. I tak, w części pierwszej przedstawiono ocenę przyczyn upadłości firm ze względu nie tylko na źródło (zewnętrzne lub wewnętrzne) przyczyn kłopotów finansowych przedsiębiorstw, ale także na etap kryzysu, w jakim ono się znajduje, cechy "demograficzne" organizacji i rodzaj upadłości. Zdefiniowano również czynniki wpływające...