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wyświetlamy 1000 najlepszych wyników Pomoc
Wyniki wyszukiwania dla: business service sector
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Development of Small Business Sector in Slovakia in 1993-2006
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Service Business
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Mashup Approaches for Improving Service Oriented Business Scenarios
PublikacjaTwo kinds of business scenarios are considered: application- and service-oriented. It is shown that the former are more flexible and easier reconfigurable for both traditional (human-oriented) and IT services. Moreover, complex IT services can be created by simple IT services using the modern mashup technology. It is the reason why such business scenarios can be modeled by BPMN in much easier ways. A simple example of a supply...
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The conditions of the business services sector in Poland and its competitiveness in the global market
PublikacjaThe following article presents the conditions of the business services sector (BSS) in Poland and the assessment of its competitiveness in the global market. The first section discusses the BSS sector and the categories of the provided services, in the division of business process outsourcing, shared services center, information technology outsourcing, research and development. Next the authors presents the status of the business...
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International Journal of Information Systems in the Service Sector
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Number of BPO/SSC centers in selected business service centers in Poland
Dane BadawczeMost BPO/SSC centers are located in Warsaw (238). The next positions are taken by Kraków (217 units), Wrocław (169), Tricity (146), Katowice (102) and Poznań (102).
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The share of employment in individual cities in total employment in the BPO/SSC sector in Poland
Dane BadawczeEmployment in the sector in 2019 was almost three times higher than in 2013. Throughout the analyzed period, employment grew year on year. The dynamics of changes ranged from 10% in 2019 to nearly 43% in 2016, when the highest increase in employment in the sector in nominal terms was at the level of 64,000.BPO, SSC / GBS, IT, R&D centers generated...
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Knowledge‐Intensive Business Services (KIBS) and Their Role in the Knowledge‐Based Economy
PublikacjaThe importance of the knowledge‐intensive business services sector for the development of the economy is growing. In the 80s and 90s this sector became the fastest growing sector in the OECD countries (OECD, 2001). Many publications stress its close relationship to the levels of innovation and performance of the whole economy (e.g. Hipp, 1999; Tomlinson, 1999; Aslesen and Isaksen, 2007). It is an increasingly common belief that...
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The structure of the enterprise sector by size in Poland and the EU-28 in 2017
Dane BadawczeEnterprises from the SME sector constitute the majority of companies in Poland and in the European Union countries. However, the structure of domestic enterprises in terms of size and industry differs from the EU average. Taking into account the nature of the business in Poland, more companies operate in trade, and lower in services. However, it should...
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Sylwester Kaczmarek dr hab. inż.
OsobySylwester Kaczmarek ukończył studia w 1972 roku jako mgr inż. Elektroniki, a doktorat i habilitację uzyskał z technik komutacyjnych i inżynierii ruchu telekomunikacyjnego w 1981 i 1994 roku na Politechnice Gdańskiej. Jego zainteresowania badawcze ukierunkowane są na: sieci IP QoS, sieci GMPLS, sieci SDN, komutację, ruting QoS, inżynierię ruchu telekomunikacyjnego, usługi multimedialne i jakość usług. Aktualnie jego badania skupiają...
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The number of enterprises in Poland and EU countries (in thousands) in 2019
Dane BadawczeEnterprises from the SME sector constitute the majority of companies in Poland and in the European Union countries. However, the structure of domestic enterprises in terms of size and industry differs from the EU average. Taking into account the nature of the business in Poland, more companies operate in trade, and lower in services. However, it should...
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Workbook for cooperative development of personnell and organisation for innovation in SME in the Baltic Sea Region
PublikacjaThis study highlights the potential for cooperative development of personnel and organisational innovations in SMEs and gives an example implemented by the University of Lund together with the Municipality of Astorp and local companies. This innovation field is of particular importance for all companies in the region, since it does apply to any professional sector, be it a service oriented company or a manufacturing business. This...
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Factors of successful client co-production in knowledge-intensive business services
PublikacjaPurpose This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Design/methodology/approach The paper is based on an in-depth...
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Client co-production in knowledge-intensive business services (KIBS): Case study analysis
PublikacjaPurpose: This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers. Methodology: The paper is based on an in-depth analysis...
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CEE Trade in Services: Value-Added Versus Gross Terms Approaches
PublikacjaThis article assesses the impact of the determinants of service exports in both value-added terms and gross terms for seven Central Eastern European economies in 1995–2011. The results confirm the importance of increasing labor productivity and highly skilled and medium-skilled workers in the growth of trade in services. Exports of services are also supported by linkages between domestic services, especially business services,...
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Trendy w e-usługach
PublikacjaW artykule przedstawiono trendy w sektorze e-biznesu pokazujące perspektywy zmian w usługach. Zwrócono uwagę jak zmienia się podejście do samego procesu usługi, jak zmienia się sposób świadczenia samej usługi. Autor przedstawia trendy nie tylko związane z zastosowaniem nowoczesnych technologii, ale również związane z otwieraniem nowych segmentów rynku jakimi są np. społeczności. W wyniku analizy przytoczonych przykładów wykorzystania...
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Key logistics processes in project management based on organisation of an international training session-case study
PublikacjaImprovement of processes, including the logistics processes forms one of the essential aspects of modern business entities functioning. Search for the solutions allowing for quicker and less costly method of realisation of particular activities in highly significant, especially in the conditions of a dynamically changing environment in which the organisations have to function. It is a natural field occuring principally both in...
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Employment structure in business services centers broken down into supported process categories.
Dane BadawczeThe structure of business services provided in centers in Poland is highly diversified, however, the vast majority of entities provide services in several categories of business processes. IT activities and financial and accounting (F&A) services together generate slightly more than half of employment in the industry (51%). Customer Operations (14%)...
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Difficulties in financing innovation - research results
Dane BadawczeThe SME sector determines the strength of the Polish economy, still faces many barriers in running a business, they can be social and market barriers, for example: financial barriers, low employee mobility, or limited access to financing sources: legal barriers that result from economic policy difficult for the sector, or conservative economic policy.
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New Challenges in Management and Economics in 21st century. Selected studies and examples
PublikacjaIn Chapter 1 authors describe the method used to assess the level of readiness of an organization to introduce the Lean Six Sigma concept supporting the Quality 4.0 assumptions, which is gaining more and more interest not only in large organizations, but also in the SME sector. Its use will be illustrated by the example of a small service company. Chapter 2 presents the characteristics of blockchain technology applications in the...
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Knowledge Management Critical Success Factors and the Innovativeness of KIBS Companies
PublikacjaThe purpose of this paper is to examine the influence of two critical success factors for knowledge management (i.e. leadership and support by the management, motivational practices) on the innovativeness of knowledge-intensive business service (KIBS) companies in the SMEs sector. A sample of 400 companies (KIBS SMEs) located in the Pomeranian District in Poland was selected. The questionnaire was designed to measure knowledge...
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Income obtained according to particular rates only by taxpayers conducting non-agricultural business activity in 2016
Dane BadawczeA special form of income taxation addressed to the SME sector is the Lump sum on registered income, which is a simplified form of income tax payment for natural persons conducting business activity.The choice of this form of taxation is optional. In 2016, the tax in this form could be paid by taxpayers who in 2015 obtained income from non-agricultural...
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Employment structure in individual enterprises in Poland in 2010-2014
Dane BadawczeIt is worth mentioning the role of micro, small and medium-sized enterprises in the labor market. The above-mentioned entities employ in total nearly 70% of all employees who work in the corporate sector. Micro enterprises play a decisive role in this respect, accounting for nearly 40% of all employees.Comparing the data contained in the table below...
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Knowledge Sharing in the COVID-19 Era of Remote Teaching: What Can Academia Learn from Business?
PublikacjaPurpose: The aim of this paper is to investigate how universities may benefit from experiences of businesses that were also forced to use remote forms of business operations. Methodology: The paper uses in-depth interviews to explore the possibilities of knowledge sharing improvements at the university-level teaching, based on the experiences elicited in the business sector. The theoretical sampling was used to find informants...
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SERVICE ORIENTED SCENARIOS FOR SUPPORT ENTERPRISE PROJECT MANAGEMENT
PublikacjaIn the paper, a service oriented architecture is used to describe various scenarios of human-oriented enterprises. They can be modeled by BPMN to show basic information flow. We consider business scenarios to present another modeling solution called service orchestration or service mashup. That approach gives an opportunity for the right management through taking the best possible choice of services, or composition of services....
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Application of Text Analytics in Public Service Co-Creation: Literature Review and Research Framework
PublikacjaThe public sector faces several challenges, such as a number of external and internal demands for change, citizens' dissatisfaction and frustration with public sector organizations, that need to be addressed. An alternative to the traditional top-down development of public services is co-creation of public services. Co-creation promotes collaboration between stakeholders with the aim to create better public services and achieve...
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Sustainable development model for measuring and managing sustainability in the automotive sector
PublikacjaA growing number of organizations across a variety of industries are now pursuing sustainable management business goals to improve business efficiency, manage stakeholder expectations, or for legislative compliance. This is also the case for automotive manufacturing organizations who are under pressure from their stakeholders to manage and improve sustainability performance. This requires the development of credible measurement...
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Rafał Leszczyna dr hab. inż.
OsobyDr hab. inż. Rafał Leszczyna jest profesorem uczelni na Wydziale Zarządzania i Ekonomii Politechniki Gdańskiej. W lipcu 2020 r., na podstawie osiągnięcia naukowego w obszarze zarządzania cyberbezpieczeństwem infrastruktur krytycznych w sektorze elektroenergetycznym, uzyskał stopień doktora habilitowanego w dziedzinie nauk inżynieryjno-technicznych, dyscyplina informatyka techniczna i telekomunikacja. W latach 2004–2008 pracował...
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Data from the survey on the cooperation of entrepreneurs with the Gdańsk University of Technology in the field of student apprenticeship programs or internships
Dane BadawczeThe dataset includes data from the survey on the cooperation of entrepreneurs with the Gdańsk University of Technology (GUT). The survey was conducted in 2017. The research sample included 102 respondents representing various firms from Pomeranian Voivodship. The study concerned i.a. opinions on cooperation with the GUT in the field of student apprenticeships...
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Mateusz Muchlado dr
OsobyMateusz Muchlado - adiunkt w Katedrze Inżynierii Zarządzania i Jakości. Stopień doktora nauk o zarządzaniu i jakości uzyskał w roku 2020 na Wydziale Zarządzania i Ekonomii Politechniki Gdańskiej broniąc pracę pt. "Outsourcing w wybranych podmiotach leczniczych województwa pomorskiego". Związany z Politechniką Gdańską od 2010 roku, absolwent kierunku "International Management", studiował w latach 2011-2012 na Otto-Friedrich-Universität...
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Tax support mechanisms for research and development projects in EU countries
Dane BadawczeOne of the important areas requiring special support from the state are activities in pro-innovative investments. Tax incentives allocated to research and development are used by practically all European Union countries. Their aim is to persuade entities conducting business activity to invest in the so-called new technologies - defined as the area of...
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Digital Public Service Innovation: Framework Proposal
PublikacjaThis paper proposes the Digital Public Service Innovation Framework that extends the "standard" provision of digital public services according to the emerging, enhanced, transactional and connected stages underpinning the United Nations Global e-Government Survey, with seven example "innovations" in digital public service delivery -- transparent, participatory, anticipatory, personalized, co-created, context-aware and context-smart....
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Data from the survey on Gdańsk University of Technology graduates’ competencies assessment by entrepreneurs
Dane BadawczeThe dataset includes data from the survey on the Gdańsk University of Technology (GUT) graduates’ competencies assessment by entrepreneurs. The survey was conducted in 2017. The research sample included 102 respondents representing various firms from Pomeranian Voivodship. The study concerned i.a. assessment of GUT graduates' preparation for the requirements...
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Results of research on the SME sector in the context of applying tax reliefs
Dane BadawczeThis dataset presents the quantitative results of the survey conducted in the period June 2019 - April 2020. In total, 274 completed survey questionnaires were obtained.
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State tax policy and reform tools as a risk of running a business. Case study based on Polski Ład – Polish tax reform
PublikacjaThe aim of the article is to describe and present the Polish tax reform introduced at the beginning of 2022. Tax changes introduced in Poland had a strong impact on the risk of running a business in Poland because in their assumption they directly changed the rules of running a business. Due to the pace of the introduced changes, as well as the scope of the reform, the new tax law was subject to numerous criticisms of taxpayers...
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Data from the survey on factors determining the employment of the Gdańsk University of Technology graduates’ in the opinion of entrepreneurs
Dane BadawczeThe dataset includes data from the survey on factors determining the employment of the Gdańsk University of Technology (GUT) graduates’ in the opinion of entrepreneurs. The survey was conducted in 2017. The research sample included 102 respondents representing various firms from Pomeranian Voivodship. The study concerned i.a. factors determining the...
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Discovery of Stylistic Patterns in Business Process Textual Descriptions: IT Ticket Case
PublikacjaGrowing IT complexity and related problems, which are reflected in IT tickets,create a need for new qualitative approaches. The goal isto automate the extraction of main topics described in tickets in order to provide high quality support for the IT process workers and enablea smooth service delivery to the end user. Present paper proposes a method of knowledge extraction in a form of stylistic patterns in business...
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Towards Digital Anti-Corruption Typology for Public Service Delivery
PublikacjaDigital anti-corruption refers to a family of digital technology tools that are used to fight corruption. Many such tools have not performed well in practice due to their non-alignment with forms of corruption they are supposed to fight against and persistence of corruption-enabling conditions. The aim of this paper is to contribute to filling this gap by offering a typology of digital anti-corruption in public service delivery...
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Critical Success Factors for Knowledge Management in SMEs in the KIBS Sector
PublikacjaThe purpose of this paper is to examine knowledge management practices and critical success factors (CSFs) for their introduction in small and medium-sized enterprises (SMEs) in the knowledge-intensive business services (KIBS) sector. Methodology: The paper is based on the results of an exploratory qualitative survey involving owners and managers of small and medium-sized companies operating in the KIBS sector. In the survey, eight...
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C2 Niwa - The Centre of Competence for Novel Infrastructure of Workable Applications
PublikacjaScientific and cloud computing are discussed in the paper . The paradigm of EaaS (Everything as a Service) is presented and the design methodology of service oriented applications is proposed. Implementation of the SOSE (Software Oriented Software Engineering) approach is analyzed and the roles of developing teams to obtain software products satisfying business requirements are also shown. The above listed activities create a basic...
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Intelligent Knowledge-Base Model for IT Support Organization Evolution
PublikacjaThe goal of the paper is building the knowledge-based model for predicting the state of the IT support organization. These organizations, critical for development of various business sectors, are facing the problem of their transformation. It is the result of the fundamental change in the role of the IT organizations in the current economy. The complexity of the processes, the difficulty adjusting the operations and limited ability...
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Evolution of End-User Participation in IT Projects.
PublikacjaThis chapter is aimed at presenting a review of evolutionary design paradigms which determine the end-user’s role in IT (Information Technology) projects across recent decades. This review covers different perspectives starting from technology-oriented sequential software development lifecycles, through user-centred approaches, ending finally in contemporary service design approaches supported by e-business and social media. Finally,...
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Elements of six sigma methodoloygy in polish smes. the pomeranian region context
PublikacjaIn this article, it has been suggested that the effectiveness of the design and implementation of the process approach in the SMEs sector affects the effectiveness and efficiency of the application of elements of the Six Sigma ™ concept. The selected results of the research have been presented to answer the question to what extent small and medium-sized manufacturing, service and production - service companies in Pomeranian region...
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The Indonesian economy in 2005: An analysis using the input-output approach
PublikacjaThis study aims to analyze the economic conditions of Indonesia in 2005. This study employs Input-Output (IO) analysis as an analysis instrument. The data of this study is the Indonesian IO table for 2005. Thus, the Indonesian economy is represented by Indonesian industrial sectors mentioned in the data. There are nine industries used in the present study, namely (1) agriculture, livestock, forestry, and fishery, (2) mining and...
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SMAQ - A Semantic Model for Analitical Queries
PublikacjaWhile the Self-Service Business Intelligence (BI) becomes an important part of organizational BI solutions there is a great need for new tools allowing to construct ad-hoc queries by users with various responsibilities and skills. The paper presents a Semantic Model for Analytical Queries – SMAQ allowing to construct queries by users familiar with business events and terms, but being unaware of database or data warehouse concepts...
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When digital government matters for tourism: a stakeholder analysis
PublikacjaDespite the importance of governance processes for destination management and the impact of digital technology on such processes, surprisingly little academic research has explored the use of digital technology to transform public governance in the tourism sector. This conceptual paper fills this gap by conducting a digital government stakeholder analysis for the tourism sector using the digital government evolution model as its...
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Centers of Excellence - initial conception
PublikacjaIn literature, the most basic definition of centers of excellence is " CoE is a team of people that promote collaboration and use best practices around a specific focus area to drive business result". More broadly, center of excellence is defined as " a premier organization providing an exceptional product or service in an assigned sphere of expertise and within a specific field of technology, business, or government, consistent...
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Kamil Brodnicki dr inż.
OsobyKamil Brodnicki jest asystentem w Katedrze Informatyki w Zarządzaniu na Wydziale Ekonomii i Zarządzania Politechniki Gdańskiej. Od 2017 roku jest kierownikiem laboratorium Customer Experience. Od 2011 roku pracuje w jednej z trójmiejskich firm IT jako Analityk Systemów Informatycznych, realizując projekty z branży finansowej. Jego zainteresowania badawcze koncentrują się w następujących obszarach: ergonomia i użyteczność w projektach...
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Emergent approach to Knowledge Management by Small Companies: multiple case-study research
PublikacjaPurpose: The aim of this paper is to examine knowledge management approach followed by small companies on the example of firms from the knowledge-intensive business services (KIBS) sector. Design/methodology/approach: The study is based on the results of a qualitative survey involving 12 owners and managers of small companies operating in the KIBS sector. The survey uses the case study method. Findings: The findings confirm that...
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Searching for innovation knowledge: insight into KIBS companies
PublikacjaThe paper analyses the activity of research for “innovation knowledge”—here defined as knowledge that can lead to the introduction of service innovations—by Knowledge-Intensive Business Services (KIBS) companies. It proposes a classification of the possible search approaches adopted by those companies based on two dimensions: the pro-activity of search efforts and the source primarily used. Such classification is then discussed...
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Organizational Resilience in Hospitality and Tourism
PublikacjaAlthough ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present...
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Artificial Intelligence Technologies in Education: Benefits, Challenges and Strategies of Implementation
PublikacjaSince the education sector is associated with highly dynamic business environments which are controlled and maintained by information systems, recent technological advancements and the increasing pace of adopting artificial intelligence (AI) technologies constitute a need to identify and analyze the issues regarding their implementation in education sector. However, a study of the contemporary literature reveled that relatively...
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Modelling Evolution of Knowledge-Based Information Technology Organization: The Concept and Perspective
PublikacjaIncreasing pressure on improving the efficiency of companies' operations leads to transformation of their Information Technology (IT) organizations from technology-oriented to service-oriented, based on the Information Technology Infrastructure Library (ITIL) model. The evolution of these IT organizations can be supported by the knowledge-based systems centered on the rules determined through agregation and refinement of existing...
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Model of Rules for IT Organization Evolution
PublikacjaThe aim of this paper is to introduce the Model of Rules for IT Organization Evolution which shall be in compliance with the Generic IT Organization Evolution Model. Due to its general nature, a set of practical adjustments is proposed in order to adapt the Generic Model to the IT Service Management domain. Further, two sets of rules describing the evolution of the IT Service Management area are defined based on two types of rules...
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Sektor usług wiedzochłonnych oraz jego dynamika i struktura zatrudnienia w krajach Unii Europejskiej
PublikacjaNiniejszy artykuł dotyczy sektora usług wiedzochłonnych oraz jego dynamiki i struktury zatrudnienia. W części teoretycznej opracowania przedstawiono zagadnienia definicyjne oraz klasyfikacyjne związane z sektorem usług wiedzochłonnych, a także omówiono kwestie wiedzochłonności tego sektora. W części badawczej zaprezentowano analizę dynamiki i struktury zatrudnienia w sektorach usług wiedzochłonnych krajów należących do Unii Europejskiej....
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Extensions of ETSI performance measurements methodology for statistical results analysis =Rozszerzenia metodologii pomiarów wydajności zaproponowanej przez ETSI przy statystycznej analizy wyników
PublikacjaNext Generation Network (NGN) architecture was proposed by International Telecommunication Union Telecommunication Standardization Sector (ITU-T) to deliver telecommunication services satisfying the needs of modern society for an access to information. The core of NGN service stratum are IP Multimedia Subsystem (IMS) elements acting as service controls units. To assess performance of IMS components, European Telecommunications...
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Effective Decision-Making in Supply Chain Management
PublikacjaProper decision-making in Supply Chain Management (SCM) is crucial for an appropriately functioning mechanisms. The paper presents how IT technologies can impact on an organization and process realization. Especially Service Oriented Architecture (SOA) standard and the Cloud Computing (CC) paradigms are taken into account. A general model of decision-making is proposed and based on a specific practical example is analyzed using...
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Jak firmy z sektora wiedzochłonnych usług biznesowych zarządzają wiedzą? Prezentacja wyników badań.
PublikacjaW artykule przedstawiono praktyki zarządzania wiedzą stosowane przez przedsiębiorstwa z sektora małych i średnich przedsiębiorstw (MSP), oferujące wiedzochłonne usługi biznesowe. Tematyka ta jest wciąż mało rozpoznana, zwłaszcza w krajach Europy Środkowej, takich jak Polska. W pierwszych dwóch podrozdziałach artykułu zaprezentowano krótki przegląd literatury światowej, dotyczącej zarządzania wiedzą w MSP i sektorze usług wiedzochłonnych....
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Barbara Geniusz-Stepnowska dr
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Lack of control over work and organizational citizenship behavior: overwork climate as a suppressor variable
Dane BadawczeThis study investigates a suppressor effect in the relationship between lack of control over work and organizational citizenship behavior (OCB). Suppressor effects operate when the addition of a predictor (in our study it is an overwork climate) increases the predictive power of another variable (lack of control over work) in predicting an outcome variable...
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Data from the Survey on Entrepreneurs’ Opinions on Factors Determining the Employment of the Gdańsk University of Technology Graduates
PublikacjaThe dataset includes data from a survey on factors determining the employment of the Gdańsk University of Technology (Gdańsk Tech) graduates’ in the opinion of entrepreneurs. The survey was conducted in 2017. The research sample included 102 respondents representing various firms from the Pomeranian Voivodeship, Poland. The study concerned i.a. factors determining the decision to hire a candidate, methods of recruiting employees,...
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Accelerator of the entrepreneurship: suburbs in the coastal metropolis of GOM
PublikacjaPolish model of suburban structure is made of variety types of enterprises in different scales, and a range of housing. However this mass of unordered structure with its urban development problems, often leads to the establishment of business and also the development of local entrepreneurship. This article investigates SME sector located in the suburban area of costal metropolis GOM to prove the thesis that the positive effect...
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Hidden Champions of Poland
PublikacjaPoland is a country with a strong entrepreneurial spirit. The hidden champions’ performance has been closely related to political and economic changes: the fall of communism in 1989 and the transition from a centrally planned economy to a market economy. This led to the emergence of small private businesses focused on the domestic market. The accession to the European Union in 2004 created new perspectives for the hidden champions’...
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Knowledge management and factors influencing its implementation in small KIBS firms – evidence from Poland
PublikacjaPurpose – Even if the notion of knowledge management (KM) has been introduced more than three decades ago, the application of this concept in the context of small firms has still not been sufficiently explored. The relatively few contributions, however, agree on the fact that small companies do not manage knowledge the same way as their larger counterparts. In order to fill this gap, the present paper aims to the investigate the...
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Biznesplan dla zakładu podstawowej opieki zdrowotnej o rozszerzonej działalności na obszarze dzielnicy Gdańsk-Południe
PublikacjaIn recent years we have seen the dynamic development of medical services sector in Poland. Private health centres focus on aggressive development strategy. The role of primaryhealth care facilities, which provide services financed from the public funds, declined.The purpose of the article is to present methods of strategic planning which allow toopen new healthcare entity. The next purpose is to make in practice...
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Aktualne trendy w zakresie certyfikacji normatywnych systemów zarządzania w branży spożywczej
PublikacjaW opracowaniu omówiono aktualne trendy dotyczące certyfikacji systemu zarządzania jakością w sektorze rolno-spożywczym. Na podstawie danych uzyskanych z dużej, renomowanej jednostki certyfikującej przedstawiono analizę porównawczą dotyczącą liczby wydanych certyfikatów dla ogólnych systemów zarządzania oraz dla systemów branżowych dedykowanych sektorowi rolno-spożywczemu w odniesieniu do przedsiębiorstw różnych wielkości.
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Logistics aspects in the group of health care accreditation standards associated with patient nutrition
PublikacjaMedical services are currently one of the more popular branches of the service sector, both in Poland and worldwide. Along with direct impact on human health and life, they have influence on the necessity of constant search for forms of their improvement. Actions taken for improvement of health services quality are implemented with diversity, both as an obligatory action imposed in all medical services units, as well as, actions...
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Economic Vitality of Polish Suburbs
PublikacjaFor over 25 years, Poland has been undergoing major political, social and economic transformations. The country's system changed from a planned economy to a free-market, neo-liberal one. The effects of these changes are visible on several levels, including the field of urban planning, where they manifested themselves as the birth of the suburbanization process. In the field of economics, it could be noticed that since 1989, the...
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Quality Expectations of Mobile Subscribers
PublikacjaMobile systems, by nature, have finite resources. Radio spectrum is limited, expensive and shared between many users and services. Mobile broadband networks must support multiple applications of voice, video and data on a single IP-based infrastructure. These converged services each have unique traffic holding and quality requirements. A positive user experience must be obtained through efficient partitioning of the available wireless...
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Entrepreneurs' intention to use tax relief
Dane BadawczeThe dataset presents the results of research conducted by the author among Polish entrepreneurs in 2017–2020. The diagnostic survey method was used to collect primary data among enterprises from the SME sector. The measurement instrument was a survey questionnaire developed by the author. This study is a key piece of research. The aim was to examine...
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Economic vitality of Polish suburbs
PublikacjaSince 1989, Poland has been undergoing major political, social and economic transformations. The effects of these changes are visible on several levels, including the field of urban planning, where they manifested themselves as the birth of the suburbanization process. In the field of economics, it could be noticed that since 1989, the SME sector has been awakening very dynamically. Correlation of the parallel development of these...
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Family business succession – the practical or also theoretical problem. Bibliometric analysis
PublikacjaFamily businesses, in various forms, have existed since societies began to be created. However, family business research has a decidedly shorter tradition. In favorable conditions, family enterprises develop for many generations, and their fate is intertwined with the fate of the families. The topics of family businesses are raised by researchers around the world. Estimates regarding the number of family businesses are a frequent...
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Evaluation of a company’s image on social media using the Net Sentiment Rate
PublikacjaVast amounts of new types of data are constantly being created as a result of dynamic digitization in all areas of our lives. One of the most important and valuable categories for business is data from social networks such as Facebook. Feedback resulting from the sharing of thoughts and emotions, expressed in comments on various products and services, is becoming the key factor on which modern business is based. This feedback is...
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How Small KIBS Companies Manage Their Intellectual Capital? Towards an Emergent KM Approach
PublikacjaThe growing interest in Intellectual Capital management and Knowledge Management is now reaching small companies, especially those in the Knowledge-Intensive Business Services (KIBS) sector. This paper aims to explore this issue, starting from the assumption that a planned and systematic approach to KM, as is used in large companies, is rarely applicable in small organizations. It is more likely that small companies adopt an approach...
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HOW TO ASSESS THE MATURITY OF SMALL AND MEDIUM-SIZED ENTERPRISES TO LEAN SIX SIGMA PROJECTS
PublikacjaThis article describes the considerations for the implementation of the Lean Six Sigma (LSS) methodology in small and medium-sized enterprises. Pilot research was conducted in Polish and French SMEs (nine Polish and nine French enterprises from the service and production sectors) referring to the context of the implementation and application of the Lean Six Sigma concept. The studies led to the identification of the motives, needs,...
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David Duenas Cid dr hab.
OsobyHe is an Associate Professor at Kozminski University and the director of the Pub-Tech (Public Sector Data-Driven Technologies) Research Center. Previously, he served as an H2020 Marie Skłodowska-Curie Widening Fellow at Gdansk University of Technology, as a Researcher at the Johan Skytte Institute of Political Studies of the University of Tartu, as a Postdoctoral Researcher at the Ragnar Nurkse Department of Innovation and Governance...
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Mariusz Franciszek Kaszubowski dr
OsobyBiogram Mariusz Kaszubowski jest adiunktem w Katedrze Statystyki i Ekonometrii Wydziału Zarządzania i Ekonomii Politechniki Gdańskiej. Prowadzi zajęcia ze statystyki opisowej i matematycznej, a także statystyki społecznej i statystyki ubezpieczeniowej. Wykłada również statystykę na podyplomowych studiach z kontroli jakości „Lean Six Sigma Black Belt”. Jest absolwentem dwóch kierunków studiów: Zarządzania (specjalność Statystyka...
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The EU enlargement and domestic employment
PublikacjaThe study focuses on the interactions between EU member states' labor markets (manufacturing and tradable business services) over the period 1995-2005. We use recently released detailed sector level employment statistics, considering the effects of trade integration on the creation of links between labor force in ''Old'' and ''New'' partners in the enlarged EU. Empirical estimations show that the domestic demand for labor in the...
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Assessment of Poland's competitiveness as a location for BPO/SSC projects
Dane BadawczeIn compiled by A.T. Kearney in subsequent editions of the ranking (2009, 2011, 2016, 2019), the first three positions were taken by the same countries. India received the highest marks with a clear advantage. The country is a world leader in terms of attractiveness for locating business service centers. India can offer English-speaking skilled labor...
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Julita Wasilczuk dr hab.
OsobyUrodzona 5 kwietnia 1965 roku w Gdańsku. W latach 1987–1991 odbyła studia na Wydziale Ekonomiki Transportu Uniwersytetu Gdańskiego (obecnie Wydział Ekonomii). Od 1993 roku zatrudniona na nowo utworzonym Wydziale Zarządzania i Ekonomii, Politechniki Gdańskiej, na stanowisku asystenta. W 1997 roku uzyskała stopień doktora nauk ekonomicznych na WZiE, a w 2006 doktora habilitowanego nauk ekonomicznych w dyscyplinie nauki o zarządzaniu,...
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Generalized access control in hierarchical computer network
PublikacjaThe paper presents the design of the security layer for a distributed system located in the multizone hierarchical computer network. Depending on the zone from which a client’s request comes to the system and the type of the request, it will be either authorized or rejected. There is one common layer for the access to all the business services and interactions between them. Unlike the commonly used RBAC model, this system enforces...
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Disruption of the communication process on the example of ALEP-PL web application
PublikacjaBy creating a dedicated web service, such as the presented ALEP-PL solution, you can not assume that its users have suffcient knowledge of the energy sector. This application is dedicated to the local energy planning. The ALEP-PL makes it easier to incorporate in the planning of key players in the local energy market. This group of ALEP-PL users represents mainly the ocials of energy companies and specialist offcers. In the paper...
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Call processing performance in multidomain IMS/NGN architecture
PublikacjaThe Next Generation Network (NGN) architecture, which bases on the IP Multimedia Subsystem (IMS) concept, is a proposition of a telecommunication network dedicated to the needs of the modern information society. The main goal of NGN is to provide Quality of Service (QoS), for which proper network design and dimensioning are necessary. This also requires appropriate traffic models, which should be efficient and not excessively complicated...
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Knowledge management approaches among KIBS companies and their determinants – case study analysis
PublikacjaThis paper aims to present knowledge management (KM) approaches manifested by knowledge intensive business service (KIBS) companies together with their potential determinants (company size, type of services offered, and organizational structure). In particular, two types of approaches have been selected and examined, i.e. emergent KM approach and deliberate KM approach. Indeed, although KM approaches have been abundantly investigated...
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Superkomputery do wspomagania procesów gospodarczych ze szczególnym uwzględnieniem sektora bankowego
PublikacjaW artykule omówiono wykorzystanie superkomputerów do wspomagania procesów gospodarczych ze szczególnym uwzględnieniem sektora bankowego. Odniesiono się do wybranych projektów wspierających rozwój gospodarczy w oparciu o superkomputery. W szczególności zaproponowano zastosowanie HPC do implementacji wybranych metod sztucznej inteligencji w bankowości, w tym oceny ryzyka wybranych przedsięwzięć. Zaproponowane podejście umożliwia...
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Knowledge management implementation in small and micro KIBS : A categorization
Publikacjahe main goal of the paper is to provide a statistical categorization of small and micro knowledge-intensive business service (KIBS) companies, based on their knowledge management (KM) attitude. Since knowledge is the main production factor and output of these companies, it is essential to achieve a better understanding of how they manage this resource. A questionnaire-based survey was conducted on a sample of Polish small and micro...
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Sustainability reporting in the airline industry: Current literature and future research avenues
PublikacjaSustainability reporting (SR) allows organisations to communicate their non-financial impacts to stakeholders. It has also become a widespread business practice in aviation, a transport sector that contributes significantly to global warming. Academia has begun to examine SR in the context of airlines surprisingly late, and no comprehensive reviews of its respective developments have been made so far. Consequently, a systematic...
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Tomasz Maria Boiński dr inż.
OsobyZ uczelnią jestem związany już od 2000r kiedy to rozpocząłem studia na kierunku Informatyka wydziału Elektroniki, Telekomunikacji i Informatyki. Po ich ukończeniu z wyróżnieniem, w 2005 roku rozpocząłem studia doktoranckie. W trakcie studiów i bezpośrednio po ich zakończeniu zaangażowany byłem, we współpracy z firmą Hogart z Warszawy, we wdrażanie rozwiązań biznesowych w gdyńskiej firmie Elektronia S.A. (Infor FMS SunSystems) oraz...
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Traffic model for evaluation of call processing performance parameters in IMS-based NGN
PublikacjaIn the modern world requirements for accurate and fast information distribution are becoming more and more important, which creates a strong necessity for appropriate telecommunication network architecture. Proposition of such an architecture is the Next Generation Network (NGN) concept, which in order to guarantee Quality of Service (QoS), should be correctly designed and dimensioned. For this reason proper traffic models must...
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Michał Tomasz Tomczak dr
OsobyDoktor nauk społecznych, adiunkt badawczo-dydaktyczny na Wydziale Zarządzania i Ekonomii Politechniki Gdańskiej. Pracował jako visiting scholar w University of North Texas, College of Health and Public Service, w Stanach Zjednoczonych. Jest pierwszym polskim naukowcem w obrębie dyscypliny nauk o zarzadzaniu i jakości, który prowadził badania nad neuroróżnorodnością i pracą zawodową. Autor i współautor ponad 50 publikacji w obszarze...
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Creating Polish space language dictionary - lessons learned
PublikacjaPolish space industry suffers from lack of space vocabulary. Since joining European Space Agency in 2012, the sector has expanded rapidly now employing over 1000 specialists focusing mainly on space sustainability, space debris detection and tracking, robotics and propulsion systems. The Polish Space Agency together with The Polish Committee for Standardization have committed to creating the first lexicon of space language, along...
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WYKORZYSTANIE GRYWALIZACJI (GAMIFICATION) W SEKTORZE MSP DO BUDOWANIA RELACJI KLIENT-USŁUGODAWCA PRZY PROJEKTOWANIU USŁUG
PublikacjaArtykuł przedstawia nowe pojęcie grywalizacji, które wykorzystuje i przenosi mechanizmy tworzenia gier do świata biznesu i projektowania usług. Autor tekstu wprowadza czytelnika w tematykę zagadnienia grywalizacji, jednocześnie wyjaśniając, na czym ono polega. Prezentuje i omawia mechanizmy, jakie wyróżniają grywalizację. Twórca tekstu pokazuje przykłady zastosowania grywalizacji oraz opisuje zagadnienia związane z wykorzystaniem...
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Knowledge Sharing and Managing Intellectual Capital in the Times of COVID-19: Evidence from Polish Restaurant Industry
PublikacjaPurpose: The aim of this paper is to show how restaurants in Poland managed their intellectual capital (IC) in the COVID-19 crisis and how knowledge sharing (KS) helped them to survive in those dynamically changing conditions. Methodology: The study is based on qualitative research – semi-structured interviews with a few restaurant owners and managers responsible for the business operations during...
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Implementing a CSR Strategy in a Small Enterprise - a Case Study
PublikacjaAs a result of employees’ meetings conducted according to Kaizen workshops formula and seeking new development directions for the company (including CSR actions) various product and service innovations have been implemented. Also a market niche has been discovered, and as a consequence the company gained another profitable aspect of the business activity. The atmosphere and contribution in performing tasks have improved among...
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Testing Situation Awareness Network for the Electrical Power Infrastructure
PublikacjaThe contemporary electrical power infrastructure is exposed to new types of threats. The cause of such threats is related to the large number of new vulnerabilities and architectural weaknesses introduced by the extensive use of Information and Communication Technologies (ICT) in such complex critical systems. The power grid interconnection with the Internet exposes the grid to new types of attacks, such as Advanced Persistent...
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Polish Suburban Landscape made of Enterpereneurial Tissue
PublikacjaDwa ostatnie dekady w Polsce to okres ekspansywny rozwój małych przedsiębiorstw i równolegle dynamiczne przekształcenia przestrzeni wokół miasta . Rozwój tych dwóch zjawisk nastąpiło w okresie transformacji gospodarczej po 1989 roku . Głównym celem pracy jest zbadanie poziomu interakcji między procesem suburbanizacji i rozwojem sektora MSP w wybranych podmiejskich obszary, na przykładzie Metropolii Trójmiejskiej.
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Zastosowanie metody studium przypadku w kształceniu menedżerów
PublikacjaKształcenie z wykorzystaniem metod rozwiązywania problemów (problem-based learning) staje się coraz bardziej popularne na wszystkich poziomach kształcenia, również w edukacji biznesowej. Przykładem takiej metody jest studium przypadku (case study). Metoda studium przypadku pozwala na rozwijanie umiejętności i kompetencji wykorzystywanych przez menedżerów w ich pracy, np. umiejętności syntezy, identyfikacji problemów, czy podejmowania...
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Nadzeya Sabatini dr
OsobyNadzeya Sabatini is Assistant Professor in Digital Transformation at Gdańsk University of Technology (Gdansk, Poland), its Department of Informatics in Management (Faculty of Management and Economics). Nadzeya is lecturer at USI – Università della Svizzera italiana (Lugano, Switzerland), a research fellow at the Institute of Digital Technologies for Communication of the same university, and coordinator of MSc in Digital Fashion...
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Transformation of Energy Markets: Description, Modeling of Functioning Mechanisms and Determining Development Trends
PublikacjaOne of the key contemporary economic and social issues today is the global energy transition. Energy transition processes are having a significant impact on the development of world economies, increasing their TFP and leading to an increase in their level of innovation through the transfer of myriad new technologies. These processes also contribute to an increase in foreign direct investment and, consequently, an increase in the...
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Marek Szelągowski dr
OsobyMarek Szelągowski has participated in the creation and implementation of IT solutions in the fields of accounting, human resources management, production, IT infrastructure management, etc. As the CIO of the BUDIMEX Group in 2000–2008 he was responsible for the accommodation of informatization strategies to the changing needs of the business sector. He was managing and participating in analyses and optimizations of business processes...