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Search results for: knowledge-intensive business services

  • The impact of knowledge risk management on sustainability

    Publication

    - Journal of Knowledge Management - Year 2022

    Purpose The purpose of this study is to examine the effect of knowledge risk management (KRM) on organizational sustainability and the role of innovativeness and agility in this relationship. Methodology The study presents the results of a quantitative survey performed among 179 professionals from knowledge-intensive organizations dealing with knowledge risks and their management in organizations. Data included in this study are...

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  • Organic photovoltaics - chosen aspects

    There are many types of organic and organic/inorganic (hybrid) photovoltaic devices that possess many beneficial properties over inorganic solar cells. That makes the former suitable for a broad range of applications and hence so much attention is paid to their development. In spite of intensive research carried on this field of science and technology there are still many crucial problems that need to be solved. Extensive knowledge...

  • Company Culture, Knowledge Sharing and Organizational Performance. The Employee’s Perspective

    Publication

    - Year 2017

    Knowledge sharing, as a basic prerequisite for knowledge creation, is a dynamic social process characterized by profound human interactions. The process of knowledge sharing can be supported by organizational culture which is a set of values and norms giving identity to each enterprise. As a valuable element of intellectual capital, organizational culture contributes to achieving strategic business goals. The purpose of this article...

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  • Knowledge management in the processes of project requirements analysis

    Authors, based on one of popular software project management methods as RUP fo-cused on one of most important discipline in project management as requirements management. Authors decomposed the role of the business analyst and present methodological and realizational processes of knowledge managament in traditional and applied sources of knowledge tied with this role. An experiment was conducted in four project teams of all sizes,...

  • Knowledge management in the IPv6 migration process

    There are many reasons to deploy IPv6 protocol with IPv4 address space depletion being the most obvious. Unfortunately, migration to IPv6 protocol seems slower than anticipated. To improve pace of the IPv6 deployment, authors of the article developed an application that supports the migration process. Its main purpose is to help less experienced network administrators to facilitate the migration process with a particular target...

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  • Od modelu biznesu przedsiębiorstwa do modelu biznesu organizacji publicznej

    Zadowolenie obywateli z jakości życia jest związane z poziomem zaspokajania ich potrzeb, wśród których występuje możliwość korzystania z dóbr publicznych. Wiąże się to z dostępem do usług publicznych. Gospodarzami w zakresie świadczenia tych usług są organizacji publiczne. Zatem z rozumowania logicznego wynika, że wzrost zadowolenia mieszkańców może nastąpić wówczas, gdy podniesie się dostępność i poziom jakości usług publicznych....

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  • The KLC Cultures, Tacit Knowledge, and Trust Contribution to Organizational Intelligence Activation

    Publication

    - Year 2023

    In this paper, the authors address a new approach to three organizational, functional cultures: knowledge culture, learning culture, and collaboration culture, named together the KLC cultures. Authors claim that the KLC approach in knowledge-driven organizations must be designed and nourished to leverage knowledge and intellectual capital. It is suggested that they are necessary for simultaneous implementation because no one of...

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  • Modelling Evolution of Knowledge-Based Information Technology Organization: The Concept and Perspective

    Publication

    - SYSTEMS SCIENCE - Year 2010

    Increasing pressure on improving the efficiency of companies' operations leads to transformation of their Information Technology (IT) organizations from technology-oriented to service-oriented, based on the Information Technology Infrastructure Library (ITIL) model. The evolution of these IT organizations can be supported by the knowledge-based systems centered on the rules determined through agregation and refinement of existing...

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  • Discussing daylight simulations in a proposal for online daylighting education.

    Publication
    • F. Giuliani
    • M. Khanie, Sarey
    • N. Sokół
    • N. Gentile,

    - Year 2020

    There is increasing interest concerning daylighting in the building sector. However, such knowledge is difficult to penetrate the curricula of architects and designers as existing educational programmes often do not provide sufficient training on BPS. This also leads to superficial use of daylight simulations. This paper presents a proposal for a needs-based education package on daylighting design, that mixes modular eLearning...

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  • Trendy w e-usługach

    W artykule przedstawiono trendy w sektorze e-biznesu pokazujące perspektywy zmian w usługach. Zwrócono uwagę jak zmienia się podejście do samego procesu usługi, jak zmienia się sposób świadczenia samej usługi. Autor przedstawia trendy nie tylko związane z zastosowaniem nowoczesnych technologii, ale również związane z otwieraniem nowych segmentów rynku jakimi są np. społeczności. W wyniku analizy przytoczonych przykładów wykorzystania...

  • Towards Open Research Data in the Economics Discipline

    Publication

    Nowadays, Open Research Data, as one of the three pillars of Open Science (along with Open Access and Open Scholarly Communication), is gaining enormous attention from different academic and commercial environments. A wide range of scientific disciplines represent and produce different types of data and at the same time, gather different issues and problems in terms of sharing and dissemination research output. This chapter aims...

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  • Processes of enhancing the intelligence of Learning Organizations on the basis of Competence Centers

    The process of organizational learning and proper knowledge management became today one of the major challenges for the organization acting in the knowledge-based economy. According to the observations of the authors of this paper the demand for formalization of knowledge management processes and organizational learning is particularly evident in research institutions, established either by the universities, or the companies. The...

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  • ENTERPRISE ACTIVITIES MODELING BY BPMN NOTATION

    Depending on the process behavior, available know-how and organizational goals, different techniques and tools can be used for business process modeling. We concentrate on e-commerce, and try to find the best marketing strategy for the sales process improvement. In the paper we present the multilayer approach to define enterprise scenarios. This allows us to collect the suitable knowledge necessary for enterprise analysis and improvement....

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  • Ranking ecosystem services delivered by trees in urban and rural areas

    Publication

    - AMBIO - Year 2022

    Policies and strategies for tree management and protection on a national, regional, and local level have not sufficiently considered differences between rural and urban areas. We used expert knowledge to compare rural and urban areas in a case study evaluating the relative importance of ecosystem services (ES) in policy development. The Analytic Hierarchy Process (AHP) and focus group discussions were used to rank 17 ES, representing...

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  • The Mediation Function of Job Satisfaction's between Organizational Culture Dimensions and Knowledge Sharing

    Publication

    - Year 2018

    It is commonly acknowledged that organizational culture is a valuable element of intellectual capital and as a hidden source of competitive advantage can considerably affect the achieving of strategic business goals. The axiological dimension of organizational culture is mostly identified with a set of shared assumptions and values, while work practices mainly define its behavioral dimension. Both these dimensions influence, among...

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  • University Students’ Research on Artificial Intelligence and Knowledge Management. A Review and Report of Multi-case Studies

    Publication

    - Year 2021

    Leading technologies are very attractive for students preparing their theses as the completion of their studies. Such an orientation of students connected with professional experiences seems to be a crucial motivator in the research in the management and business areas where these technologies condition the development of professional activities. The goal of the paper is the analysis of students’ thesis topics defended in the last...

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  • E-Learning Service Management System For Migration Towards Future Internet Architectures

    As access to knowledge and continuous learning are among the most valuable assets in modern, technological society, it is hardly surprising that e-learning solutions can be counted amongst the most important groups of services being deployed in modern network systems. Based on analysis of their current state-of-the-art, we decided to concentrate our research and development work on designing and implementing a management system...

  • Tacit Knowledge Sharing and Personal Branding. How to Derive Innovation From Project Teams?

    Publication

    Innovation, relationships, cooperation, and knowledge are key factors which determine a competitive advantage in the networked economy. A network serves as a contemporary form of market process coordination. Network economy, according to the idea of prosumerism, is founded on collaboration of individual creators based on a network of values instead of hierarchical dependencies. Another feature of a network is that it imposes symmetry...

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  • Generating actionable evidence from free-text feedback to improve maternity and acute hospital experiences: A computational text analytics & predictive modelling approach

    Publication
    • A. Ojo
    • N. Rizun
    • M. Isazad Mashinchi
    • G. Walsh
    • J. Gruda
    • M. N. Narayana
    • M. Venosa
    • C. Foley
    • D. Rohde
    • R. Flynn

    - EUROPEAN JOURNAL OF PUBLIC HEALTH - Year 2023

    Background Patient experience surveys are a key source of evidence for supporting decision-making and quality improvement in healthcare services. These surveys contain two main types of questions: closed and open-ended, asking about patients’ care experiences. Apart from the knowledge obtained from analysing closed-ended questions, invaluable insights can be gleaned from free-text data. Advanced analytics techniques are increasingly...

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  • A Concept of Using Knowledge Models to Secure Intellectual Capital in Enterprise

    Publication

    Without a doubt, knowledge has become the most important resource for all companies in the world. Knowledge extended of our own observations and practice is being called experience. With the increase of knowledge and gained experience, the individual becomes more and more valuable employee in terms of business. The above mentioned knowledge can be gained only by self-improvement, which requires time and other necessary elements...

  • Bypass kolejowy dla wiaduktu łukowego i kratownicowego w ciągu modernizowanej linii kolejowej E59 na odcinku Wronki – Dobiegniew

    Publication

    - Mosty - Year 2021

    W artykule przedstawiono realizacje bypassu kolejowego, zlokalizowanego nieopodal miejscowości Krzyż Wielkopolski w ciągu linii kolejowej E59 na skrzyżowaniu z linią kolejową 203. Wariantowa analiza kilku zaproponowanych rozwiązań wykazała, ze wykonstruowanie bypassu na czas prowadzenia prac modernizacyjnych pozwoli na utrzymanie ciągłości ruchu kolejowego, nie stworzy nadmiernych problemów podróżnym, a jednocześnie pozwoli na...

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  • Theory vs. practice. Searching for a path of practical education

    The introduction of a three-tier model of higher education (the Bologna model) has led to considerable changes in the 1st- and 2nd-tier technical courses at universities. At present, a student with a bachelor’s degree can be employed in his / her profession after completing only 7 semesters of study. A search is under way for methods of combining theoretical knowledge taught at universities with practical knowledge gained afterwards....

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  • INFORMATION SOCIETY DEVELOPMENT TRENDS, FROM DATA THROUGH KNOWLEDGE TO WISDOM

    Publication

    - TASK Quarterly - Year 2017

    The paper investigates both the causes and effects of the rapid increase in the data volume(BigData)andtheirimpactonhumancognition.TheroleoftheInternetindistributing and exchanging of such data, and their impact on the growth of the Information Society are emphasized. As a result, Wisdom Science – a new kind of research – emerges which has the potential to facilitate more advanced solutions in the digital world. In consequence,...

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  • An Analysis of Contextual Aspects of Conceptualization: A Case Study and Prospects

    Publication

    In this chapter we present a new approach to development of modularized knowledge bases. We argue that modularization should start from the very beginning of modeling, i.e. from the conceptualization stage. To make this feasible, we propose to exploit a context-oriented, semantic approach to modularization. This approach is based on the Structural Interpretation Model (SIM) presented earlier elsewhere. In the first part of thischapter...

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  • Discovery of Stylistic Patterns in Business Process Textual Descriptions: IT Ticket Case

    Publication

    - Year 2019

    Growing IT complexity and related problems, which are reflected in IT tickets,create a need for new qualitative approaches. The goal isto automate the extraction of main topics described in tickets in order to provide high quality support for the IT process workers and enablea smooth service delivery to the end user. Present paper proposes a method of knowledge extraction in a form of stylistic patterns in business...

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  • Smart Services supporting Drivers in Effective Cars Parking

    Publication

    - Year 2017

    The paper shows how to design and implement intelligent, service oriented systems for management of free places in distributed car parks. The idea of SOA technology is widely used. It is assumed that a state of every car park is automatically determined by a special electronic infrastructure including IoT solutions. The information received from such an infrastructure is sent to the main management system, which processes it and,...

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  • Managerial Energy in Sustainable Enterprises: Organizational Wisdom Approach

    Publication

    - ENERGIES - Year 2021

    The circular economy (CE) as an idea involves applying the concept of sustainable development that has been gaining worldwide support. This shift in perception of energy and resource-use from its linear to circular forms creates a specific business environment, which constitutes the subject of this research. This article aims to analyze the impact of a manager’s energy on organizational wisdom, focusing on its circular business...

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  • Bridge of Knowledge: an Internet platform for R2R and R2B transfer of knowledge and promotion of cooperation

    Publication

    Currently, the European Commission puts emphasis on supporting collaboration between universities and business. There are many possible ways to create a strong relationship between both these parties. Positive results of such cooperation lead to increased competitiveness of the global market and, in consequence, bring significant growth of innovation. The cooperation between research-to-research (R2R) and research-to-business (R2B)...

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  • Method of Decision-Making Logic Discovery in the Business Process Textual Data

    Publication

    - Year 2019

    Growing amount of complexity and enterprise data creates a need for novel business process (BP) analysis methods to assess the process optimization opportunities. This paper proposes a method of BP analysis while extracting the knowledge about Decision-Making Logic (DML) in a form of taxonomy. In this taxonomy, researchers consider the routine, semi-cognitive and cognitive DML levels as functions of BP conceptual aspects of Resources,...

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  • WYKORZYSTANIE GRYWALIZACJI (GAMIFICATION) W SEKTORZE MSP DO BUDOWANIA RELACJI KLIENT-USŁUGODAWCA PRZY PROJEKTOWANIU USŁUG

    Artykuł przedstawia nowe pojęcie grywalizacji, które wykorzystuje i przenosi mechanizmy tworzenia gier do świata biznesu i projektowania usług. Autor tekstu wprowadza czytelnika w tematykę zagadnienia grywalizacji, jednocześnie wyjaśniając, na czym ono polega. Prezentuje i omawia mechanizmy, jakie wyróżniają grywalizację. Twórca tekstu pokazuje przykłady zastosowania grywalizacji oraz opisuje zagadnienia związane z wykorzystaniem...

  • C2 NIWA Community-Segmentation Criteria and Building Brand Associations on the Example of a Selected Target Group

    Publication

    Every organization which offers products or services wishes to communicate with their customers in the most effective way. This kind of communication is based on proper selection of target groups, which are extracted in the process of market segmentation. That is way it is very important to ask the question to whom the message is to be directed and what kind of message we want to give. This article describes the selection criteria...

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  • Usability Testing of Mobile Applications: A Methodological Framework

    Publication

    Less than five percent of all mobile applications have become successful throughout 2023. The success of a new mobile application depends on a variety of factors ranging from business understanding, customer value, and perceived quality of use. In this sense, the topic of usability testing of mobile applications is relevant from the point of view of user satisfaction and acceptance. However, the current knowledge seems to be fragmented,...

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  • Preload monitoring in a bolted joint using Lamb wave energy

    The knowledge of the load in prestressed bolted connections is essential for the proper operation and safety of engineering structures. Recently, bolted joints have become an area of intensive research associated with non-destructive diagnostics, in particular in the context of wave propagation techniques. In this paper, a novel procedure of bolt load estimation based on the energy of Lamb wave signals was proposed. Experimental...

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  • Koncepcja społecznej odpowiedzialności biznesu w usługach ubezpieczeniowych

    Publication

    Celem artykułu jest przedstawienie koncepcji społecznej odpowiedzialności biznesu (CSR) w usługach ubezpieczeniowych. Zidentyfikowano w tym celu podstawowe oczekiwania interesariuszy oraz najważniejsze obszary zastosowania CSR w instytucjach ubezpieczeniowych. Zaprezentowano również podstawowy związek pomiędzy działaniami społecznie odpowiedzialnymi realizowanymi przez instytucje ubezpieczeniowe a ich wizerunkiem. Na podstawie...

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  • Odpowiedzialny biznes- modna koncepcja czy odrodzenie wartości?

    Publication

    - Year 2013

    Opracowanie porządkuje wiedzę na temat koncepcji społecznej odpowiedzialności biznesu oraz jej specyfiki w kontekście małych i średnich przedsiębiorstw. Omówione zostały różnice pomiędzy zastosowaniem CSR w dużych organizacjach i w MŚP, ze szczególnym uwzględnieniem przedsiębiorstw polskich. Predyspozycje do zaangażowania społecznego przedsiębiorcy przedstawione zostały na kilku modelach teoretycznych, a konkretne przykłady dobrych...

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  • Smart Services for Improving eCommerce

    Publication

    - Year 2020

    The level of customer support provided by the existing eCom-merce solutions assumes that the person using the functionality of theshop has sufficient knowledge to decide on the purchase transaction. Alow conversion rate indicates that customers are more likely to seekknowledge about the particular product than finalize the transaction.This is facilitated by the continuous development of customers’ digi-tal...

  • Sensors in River Information Services of the Odra River in Poland: Current State and Planned Extension

    Publication

    - Year 2017

    According to adopted in 2016 by the polish Council of Ministers assumptions for the plans for the progress of inland waterways in Poland for the years 2016-2020, with the perspective of 2030, assume that by 2030 Odra along its entire length and the Vistula from Warsaw to Gdansk, they will have become international shipping routes, which will be implemented system of River Information Services (RIS). Aspects of RIS sensor application...

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  • CSR at HEIs: Between Ignorance, Awareness and Knowledge

    Publication

    The paper focuses on CSR education in Higher Education Institutions. It analyzes current approaches to this education and the enhancements already deployed in the international perspective. The main aim is to conceptualize CSRS education forms within the context of technology-oriented HEIs and propose the model for this education. This model has also been partially verified using the cases of four technical universities. This research...

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  • Women's Entrepreneurship in Poland- Opportunities and Barriers According to Young Women Entering the Labour Market

    Publication

    - Year 2013

    Women entrepreneurship is an important issue for both economic and social reasons. However cultural factors have an additional impact. In Poland women represent more than 50% of the population, nonetheless only 35% of people who run their own business are women. Main research questions in the current study were: What are the determinants of the above mentioned imparity? Do young women evaluate themselves as entrepreneurial? Do...

  • Cross-Cultural Interactions between Expatriates and Local Managers in the Light of Positive Organizational Behaviour

    Publication

    - Social Sciences/ Socialiniai Mokslai - Year 2014

    The main purpose of this article is to identify the ‘individual positive deviance’ presented by expatriates and local managers in their mutual cooperation. The theoretical basis for the publication is the discussion of the Positive Organizational Behaviour (POB) essence and the application of this approach in the area of expatriation. Attitudes, behaviour, working style and personality traits of employees of different nationalities...

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  • Organizational culture as prerequisite of proactive safety and security management in critical infrastructure systems including hazardous plants and ports

    This article addresses selected aspects of organizational culture to be considered in the context of knowledge based proactive safety and security management of plants, ports and systems of critical infrastructure. It has been often emphasized in the domain literature that business effectiveness of such plants and their resilience against hazards and threats to avoid major accidents depends substantially on human and organizational...

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  • The Bridge to Knowledge – Open Access to Scientific Research Results on Multidisciplinary Open System Transferring Knowledge Platform

    Publication

    The European policy of Open Access to scientific research is now one of the key issues discussed in public debates on the future development of scientific communication. The implementation of Open Access tools has significant impact on scientific and economic growth. On the one hand, Open Access accelerates disseminating new research findings and facilitates recognition of authors on a more global scale. On the other hand, Open...

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  • Spillover Effect Occurrence in Tricity

    Publication
    • H. Anacka
    • X. Pérez-Sindín
    • H. Fanha Martins

    - American Journal of Ancient History - Year 2017

    The key topic of this paper is a spillover effect from multinational companies to the local business environment in Tricity. The purpose of the research is to examine whether spillover effect is present in Tricity, to what extent, and, more importantly, what should be the reaction of the local authorities to the results. Based on qualitative interview-based research conducted with the multinational corporations’ employees, spillover...

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  • Commonly Accessible Web Service Platform - Wiki-WS

    Publication

    - Year 2012

    Web Service technology on the basis had to supply complete and reliable system components. Nowadays this technology is commonly used by companies providing results of their work to end users and hiding implementation details. This paper presents a SOA-enabled platform - Wiki-WS - that empowers users to deploy, modify, discover and invoke web services. Moreover it discusses concepts and functionalities of this open source management...

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  • An integrated e-learning services management system providing HD videoconferencing and CAA services

    Publication

    - Year 2012

    In this paper we present a novel e-learning services management system, designed to provide highly modifiable platform for various e-learning tools, able to fulfill its function in any network connectivity conditions (including no connectivity scenario). The system can scale from very simple setup (adequate for servicing a single exercise) to a large, distributed solution fit to support an enterprise. Strictly modular architecture...

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  • Influence of advertisement in social media in knowledge based economy

    Publication

    In the era of knowledge based economies every year the number of companies that starting their advertising campaigns increase. According to Social Enterprise Report, 38% of leading companies in Poland have its profile on social networking sites. In this paper, we are going to introduce two case studies. The first one is the advertising campaign of Heyah based on the history of communism. The second case study is the continuation...

  • Confidence, Financial Literacy and Investment in Risky Assets: Evidence from the Survey of Consumer Finances

    Publication

    - Year 2020

    We employ recent Survey of Consumer Finances (SCF) microdata from the US to analyze the impacts of confidence in one's own financial knowledge, confidence in the economy, and objective financial literacy on investment in risky financial assets (equity and bonds) on both the extensive and intensive margins. Controlling for a rich set of covariates including risk aversion, we find that objective financial literacy is positively...

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  • IDEA SMART CITY W KONTEKŚCIE ROZWOJU PRZEDSIĘBIORCZOŚCI NA PRZEDMIEŚCIACH

    Smart City Concept in the Context of Enterpreneurship Development in Suburban Areas. Supporting innovation and knowledge within economic development, these are the goals of public managers, enthusiasts of the Smart City concept. It is questioned whether this concept is the best solution for regional development and efficient support to local entrepreneurship based on SMEs (small and medium enterprises). Moreover, the results of...

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  • Enhancing Availability for Critical Services

    Publication
    • T. Gomes
    • L. Martins
    • R. Girão-Silva
    • D. Tipper
    • A. Pašić
    • B. Vass
    • L. Garrote
    • U. J. Nunes
    • M. Zachariasen
    • J. Rak

    - Year 2020

    Traditional approaches to provide classes of resilient service take the physical network availability as an input and then deploy redundancy and restoration techniques at various layers, often without full knowledge of mappings between layers. This makes it hard (and often inefficient) to ensure the high availability required by critical services which are typically a small fraction of the total traffic. Here, the innovative technique...

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  • The Bridge of Knowledge – defining and implementing national Open Access policy by Polish universities. Gdansk University of Technology perspective

    Publication

    The European Commission states that Open Access to scientific resources funded by the European Union shall facilitate the use of research results financed from the public funds. Moreover, it will cause an increase in the innovative capacity of Europe. The Open Access landscape is determined by several factors such as mandates. The open mandate may be voluntary or mandatory and implemented at the institutional, national or international...

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