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AI-powered Customer Relationship Management – GenerativeAI-based CRM – Einstein GPT, Sugar CRM, and MS Dynamics 365
PublikacjaGenerative artificial intelligence (GenAI) and its implementation in successive business management support systems is a rapidly growing area of theoretical consideration, ongoing research, discourse and application in practice. Recently, the implementation of of GenAI in customer relationship management (CRM) systems has been observed. Accordingly, the aim of this article is to identify areas where GenAI can enhance CRM systems,...
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Review of Research into Enterprise Bankruptcy Prediction in Selected Central and Eastern European Countries
PublikacjaIn developed countries, the first studies on forecasting bankruptcy date to the early 20th century. In Central and Eastern Europe, due to, among other factors, the geopolitical situation and the introduced economic system, this issue became the subject of researcher interest only in the 1990s. Therefore, it is worthwhile to analyze whether these countries conduct bankruptcy risk assessments and what their level of advancement is....
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Evaluation of the factors influencing business bankruptcy risk in Poland
PublikacjaThis article is devoted to the issue of assessing the causes of business failure. The presented studies answer two research questions – what are the causes of corporate bankruptcies in Poland and how to more efectively predict the scale of bankruptcies in the country. The author has conducted a study to analyze the specic endogenous and exogenous causes of company bankruptcy depending on the type of the bankruptcy with consideration...
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Effective Collaboration of Entrepreneurial Teams—Implications for Entrepreneurial Education
PublikacjaIn the situation of a permanent change and increased competition, business ventures are more and more often undertaken not by individuals but by entrepreneurial teams. The main aim of this paper is to examine the team principles implemented by eective entrepreneurial teams and how they dier in nascent and established teams. We also focused on the relationship between the implementation of these rules by entrepreneurial team members...
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Digital Innovations and Smart Solutions for Society And Economy: Pros and Cons
PublikacjaRecent developments in artificial intelligence (AI) may involve significant potential threats to personal data privacy, national security, and social and economic stability. AI-based solutions are often promoted as “intelligent” or “smart” because they are autonomous in optimizing various processes. Be-cause they can modify their behavior without human supervision by analyzing data from the environ-ment, AI-based systems may be...
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Female entrepreneurship in Kazakhstan
PublikacjaWomen constitute the majority of the Kazakh population and, even though they live almost 10 years longer than men on average, they are far less economically active. Less than half of the female population take up employment. Women’s wages are often as much as 30% lower than men’s. The subjective reasons for undertaking economic activity as mentioned by women included: independence from the husband, low earnings of the husband and...
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Cluster organization as a form of non-technological innovation
PublikacjaThe paper aims to investigate the relationships that cluster enterprises develop with their environment through participation in cluster organization (CO). The authors report the findings from a qualitative study carried out in the Lubusz Metal Cluster. The main research strategy is case study. An in-depth individual interview was used to collect the data, and qualitative content analysis and coding for its analysis. The study...
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Digital transformation and economic growth - DESI improvement and implementation
PublikacjaThe paper aims to improve the methodology of the Digital Economic and Society Index (DESI), the European Commission’s newest index to assess the development of the digital economy. In particular, we investigate whether methodological changes to the structure of DESI improve its ability to capture the digital transformation of EU economies. Using the sensitivity- based analysis, we check whether the selection of weights of individual...
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Doing well by doing good — CSR in a global context
PublikacjaMotivation: Nowadays, there is a general understanding that stakeholders are crucial for the successful enterprise. There is also a need to think about Corporate Social Responsibility (CSR) in a global context. Never before corporations enjoyed so much power and authority. Corporations need to evolve, re-think their strategies and change their processes accordingly. However, as of now, there is no agreed way of measuring overall...
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Adopting Collaborative Games into Agile Requirements Engineering
PublikacjaIn agile software development, where great emphasis is put on effective informal communication involving diverse stakeholders, success depends on human and social factors. Not surprisingly, the Agile Manifesto advocates principles and values such as “individuals and interactions over processes and tools”, “focus on the customer”, “collaborate regularly”, “communicate face-to-face within the team” and “have regular team introspection”....
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STILL ‘FEW, SLOW AND LOW’? ON THE FEMALE DIMENSION OF TECHNOLOGY, LABOUR MARKETS AND ECONOMIC ACTIVITY: EVIDENCE FOR THE PERIOD OF 1990-2017
PublikacjaThe known in empirical economics question ‘Why so Few? Why so Slow? Why so Low?’ refers here to the persistently small number of women involved in innovative activities, the slowness of change in the inequalities between women and men in these fields, and women’s continuing lower rank in business and academic positions. In developing countries, women`s labour and entrepreneurial activity remains an ‘untapped resource’ for economic...
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Usability Testing of Mobile Applications: A Methodological Framework
PublikacjaLess than five percent of all mobile applications have become successful throughout 2023. The success of a new mobile application depends on a variety of factors ranging from business understanding, customer value, and perceived quality of use. In this sense, the topic of usability testing of mobile applications is relevant from the point of view of user satisfaction and acceptance. However, the current knowledge seems to be fragmented,...
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Measuring the effectiveness of digital communication - social media performance: an example of the role played by AI-assisted tools at a university
PublikacjaThe aim of the article is to show the role played by AI-powered tools in measuring the effectiveness of digital communication in social media using a university case study. Therefore, a research problem was formulated to identify the metrics (KPIs) used to measure the effectiveness – non-financial outcomes – of digital social media communication at the university using AI tools. The literature review on the role of AI in digital...
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Revising Entrepreneurial Orientation Construct in Social Enterprise
PublikacjaEntrepreneurial behavior and entrepreneurial orientation (EO) have received significant scholarly attention in entrepreneurship and management research, but mainly in the commercial context. However, some attempts discussing such behavior and EO among non-profit organizations, but limited in the social enterprise context. The literature argues that EO is higher in such contexts (Zahra, Gedajlovic, Neubaum & Shulman, 2009; Lumpkin,...
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UNIVERSITY - COMPANY COOPERATION IN THE CONTEXT OF THE GEODESY AND CARTOGRAPHY DEVELOPMENT
PublikacjaThis article presents aspects of the cooperation between university and the company, on the example of Polish technical universities, which educate students, in the field of geodesy and cartography (among many others. Nowadays scientific development is one of the most important elements affecting the economy of the country. This involves continuous contact between the two parties, the business community and the scientific societies....
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PRINCIPLES OF ARTIFICIAL INTELLIGENCE APPLICATION IN CONTROL OF THE ENTERPRISE
PublikacjaThe implementation of the tasks of evaluating historical financial information, the control or audit of business activities are based primarily on professional judgments about the object of study of a professional accountant or auditor. Their findings are drawn on the basis of the study of documents, the use of audit evidence, risk assessment, etc. There is always a probability (and rather high) that professional judgment will...
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Transforming a Traditional, Family-Run Car Dealership into a Digital-Era Modern Service Provider
PublikacjaThe automotive industry today faces multiple challenges. The automotive market is characterised by frequent changes and technological developments in comfort and safety of travel by all types of vehicles. The division between traditional and modern services is related to their susceptibility to technological progress. We should differentiate between two types of technology: technology used directly in vehicles and technology utilized...
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Uncovering the invisible barriers to women’s success
PublikacjaIn the area of science and higher education, as in business and politics, the job situation of women is improving, and the percentage of women on executive positions is increasing. However, there is still a serious underrepresentation of women in the highest decision-making bodies. Ladies also take part in the strategic institutional events less frequently. There are still serious disproportions in academic and management positions,...
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MicroGal Gravity Measurements with MGS-6 Micro-g LaCoste Gravimeter
PublikacjaKnowing the exact number of fruit and trees helps growers to make better decisions about how to manage their production in the orchard and prevent plant diseases. The current practice of yield estimation is to manually count fruit or flowers (before harvesting), which is a very time-consuming and costly process. Moreover it’s not practical for large orchards. It also doesn’t allow to make predictions of plant development in a more...
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A note on the applications of artificial intelligence in the hospitality industry: preliminary results of a survey
PublikacjaIntelligent technologies are widely implemented in different areas of modern society but specific approaches should be applied in services. Basic relationships refer to supporting customers and people responsible for services offering for these customers. The aim of the paper is to analyze and evaluate the state-of-the art of artificial intelligence (AI) applications in the hospitality industry. Our findings show that the major...
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The efficiency of scientific activities and technology transfer in higher education in Poland
PublikacjaThe objective of the article is to measure and evaluate the efficiency of scientific activity and technology transfer to the economy by public higher education institutions (HEIs) in Poland and to formulate recommendations for state policy to increase the effectiveness of the technology transfer process by them. The study measured scientific activity and technology transfer separately in two groups of higher education institutions...
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Innowacyjność firm z sektora wiedzochłonnych usług biznesowych.
PublikacjaArtykuł przedstawia zagadnienia związane z innowacjami w firmach oferujących wiedzochłonne usługi biznesowe (KIBS – knowledge intensive business services). Sektor biznesowych usług wiedzochłonnych ma rosnące znaczenie nie tylko z punktu widzenia firm, którym dostarcza swoje usługi, przyczyniając się do wzrostu ich konkurencyjności, ale również jako źródło innowacji. W artykule sformułowanie dwie hipotezy badawcze: H1. Firmy z...
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Zarządzanie wiedzą w małych przedsiębiorstwach oferujących wiedzochłonne usługi biznesowe
PublikacjaCelem artykułu jest przedstawienie praktyk zarządzania wiedzą oraz czynników wpływających na sukces, bądź porażkę w ich wdrażaniu na podstawie badania jakościowego przeprowadzonego w trzech firmach działających na terenie województwa pomorskiego. Firmy te należą do sektora małych i średnich przedsiębiorstw oraz oferują wiedzochłonne usługi biznesowe (knowledge-intensive business services – KIBS). W artykule podjęto próbę odpowiedzi...
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(Re)Shaping Open Access Policy to Scientific Resources at Polish Technical Universities: Gdańsk University of Technology Perspective
PublikacjaDeveloping European Open Access policy to scientific resources is one of the most important issues undertaken during the public debate about future scholarly communication trends. The Open Access landscape is determined by several factors (e.g. mandates). The open mandate: voluntary or mandatory, can be implemented at the institutional, national or international level. It requires scholars to use open repository to deposit results...
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The Housing Pattern and Entrepreneurship in Polish Suburban Landscape
PublikacjaAbstract. Housing stimulates the development of SMEs (small and medium enterprises) in the suburbs. The multidisciplinary research in fields of urban planning and economics, carried out by the Authors, confirms this trend. The purpose of this paper is to present the multidisciplinary results of the research on the determinants of SME localization in the suburban areas of Gdansk, Gdynia and Sopot (the Metropolitan Area Gdansk–Gdynia-Sopot...
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The Bridge to Knowledge – Open Access to Scientific Research Results on Multidisciplinary Open System Transferring Knowledge Platform
PublikacjaThe European policy of Open Access to scientific research is now one of the key issues discussed in public debates on the future development of scientific communication. The implementation of Open Access tools has significant impact on scientific and economic growth. On the one hand, Open Access accelerates disseminating new research findings and facilitates recognition of authors on a more global scale. On the other hand, Open...
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Modelling Long‐Term Transition from Coal‐Reliant to Low‐Emission Power Grid and District Heating Systems in Poland
PublikacjaEnergy systems require technological changes towards climate neutrality. In Poland, where the power system is dominated by outdated coal-fired power plants, efforts to minimize the environmental impact are associated with high costs. Therefore, optimal paths for the development of the energy sector should be sought in order to achieve ambitious long-term strategic goals, while minimizing the negative impact on the consumers’ home...
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Neurodiversity and remote work in times of crisis: lessons for HR
PublikacjaPurpose The rich qualitative study builds on 11 semi-structured interviews with nine neurodivergent employees and two business professionals supportive of neurodiversity to understand the lived experiences of dealing with crisis in a remote working environment. Design/methodology/approach The purpose of the reported research is to understand how neurominorities experience remote working in the times of crisis and what the implications...
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Knowledge management implementation in small and micro KIBS : A categorization
Publikacjahe main goal of the paper is to provide a statistical categorization of small and micro knowledge-intensive business service (KIBS) companies, based on their knowledge management (KM) attitude. Since knowledge is the main production factor and output of these companies, it is essential to achieve a better understanding of how they manage this resource. A questionnaire-based survey was conducted on a sample of Polish small and micro...
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Functional safety and cyber security analysis for life cycle management of industrial control systems in hazardous plants and oil port critical infrastructure including insurance
PublikacjaThis report addresses selected methodological aspects of proactive reliability, functional safety and cyber security management in life cycle of industrial automation and control systems (IACS) in hazardous plants and oil port critical installations based on the analysis of relevant hazards / threats and evaluation of related risks. In addition the insurance company point of view has been also considered, because nowadays the insurer,...
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The Mediation Function of Job Satisfaction's between Organizational Culture Dimensions and Knowledge Sharing
PublikacjaIt is commonly acknowledged that organizational culture is a valuable element of intellectual capital and as a hidden source of competitive advantage can considerably affect the achieving of strategic business goals. The axiological dimension of organizational culture is mostly identified with a set of shared assumptions and values, while work practices mainly define its behavioral dimension. Both these dimensions influence, among...
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The energy concept of money
PublikacjaPurpose: This paper aims to provide the literature review seeking an answer whether energy can be used as a universal equivalent instead of money. Methodology: The author conducted a review of available literature and data sources related to the money theory and energy concept of money. Findings: It was found that the definition of energy as a general equivalent has a contextual and dynamic nature, and this field’s consolidation...
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Toward Sustainable Development: Exploring the Value and Benefits of Digital Twins
PublikacjaThe complexity and number of data streams generated by internal processes exceed the capabilities of most current simulation environments. Consequently, there is a need for the development of more advanced solutions that can handle any number of simultaneous simulations. One of the most promising ideas to address these and other challenges is the concept of a Digital Twin (DT), which refers to a digital representation or a virtual...
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Driving forces of informal employment: An empirical study based on Polish enterprise data
PublikacjaObjective: The article aims to indicate the determinants of informal employment in registered enterprises using company-level evidence from Poland. Research Design & Methods: The survey conducted among Polish small and medium-sized (SME) enterprises in 2018 was used to find the driving forces of informal employment in Poland. The adequate sample comprised 952 representative surveys derived from the computer-assisted telephone...
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Corporate social responsibility and forward default risk mediated by financial performance and goodwill
PublikacjaIn today’s business environment, corporate social responsibility (CSR) has become an increasingly significant factor for firms. This study is driven by the motivation to add to the current literature by investigating the mediating elements that explain the relationship between CSR and forward default risk. In this paper, we attempt to identify the important mediators and give a more comprehensive explanation of this connection...
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CSR knowledge and perception in Polish SMEs: Evidence from the region of Pomerania.
PublikacjaThe concept of CSR was created in the second half of 20th century mostly with respect to large businesses, mostly multinational corporations. Alongside with the renaissance of small and medium-sized enterprises (SMEs), which took place in the seventh decade of 20th centu-ry, we can observe a constant increase in the popularity of research into CSR practices among SMEs. This topic still remains under-researched, especially in transition...
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Automated Reasoning Based User Interface
PublikacjaMotivation: The ability to directly trace how requirements are implemented in a software system is crucial in domains that require a high level of trust (e.g. medicine, law, crisis management). This paper describes an approach that allows a high level of traceability to be achieved with model-driven engineering supported by automated reasoning. The paper gives an introduction to the novel, automated user interface synthesis in...
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Business angels jako alternatywne źródło finansowania start-upów
PublikacjaPodmioty gospodarcze jako element każdego modelu gospodarki są bardzo istotne z punktu widzenia funkcjonowania każdego systemu ekonomicznego na świecie. Stan gospodarki jest bowiem silnie zależny od dynamicznego rozwoju sektora przedsiębiorczości. Zależność ta zachodzi na wszystkich etapach rozwoju gospodarczego, może ona jednak przybierać różne nasilenie i charakter. W Polsce, podobnie jak na całym świecie, powstaje wiele nowych...
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The Bridge of Knowledge – defining and implementing national Open Access policy by Polish universities. Gdansk University of Technology perspective
PublikacjaThe European Commission states that Open Access to scientific resources funded by the European Union shall facilitate the use of research results financed from the public funds. Moreover, it will cause an increase in the innovative capacity of Europe. The Open Access landscape is determined by several factors such as mandates. The open mandate may be voluntary or mandatory and implemented at the institutional, national or international...
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Doing Well by Doing Good- CSR in a Global Context
PublikacjaNowadays, there is a general understanding that stakeholders are crucial for the successful enterprise. There is also a need to think about Corporate Social Responsibility (CSR) in a global context. Never before corporations enjoyed so much power and authority. Corporations need to evolve, re-think their strategies and change their processes accordingly. However, as of now, there is no agreed way of measuring overall sustainability...
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Systematic Assessment of Product Quality
PublikacjaThe article describes an innovative metrizable idea for systemic assessments of product quality within the baking industry. Complex product quality analysis requires the employment of metrizability criteria for factors that impact the quality of the product, and these are called determinants. Therefore, such analysis is only possible with the use of systems engineering. A system represents the potential of a manufacturing process,...
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A comprehensive overview of software product management challenges
PublikacjaThe principal focus of software product management is to ensure the economic success of the product, which means to prolong the product life as much as possible with modest expenditures to maximizs profits. Software product managers play an important role in the software development organization while being responsible for the strategy, business case, product roadmap, high-level requirements, product deployment (release-management),...
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Capacity Transforming challenges into opportunities
PublikacjaThe Urban Initiative Laboratory (UIL) aims to upgrade the smart city concept in Gdańsk by introducing the Food-Water-Energy (FWE) nexus to the city. It was agreed in the CRUNCH international consortium that projects on different scales would be implemented in the individual countries to test the Integrated Decision Supportive system platform, which would, in principle, concern urban scale. The regular urban scale was to be researched...
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Proximity and the Cluster Organization
PublikacjaIncluding the category of proximity in theoretical considerations and empirical analyzes in cluster organizations is an attempt to integrate existing approaches to understand and explain the specificity of inter-organizational cooperation developed in geographical proximity. The importance of geographical proximity to create a competitive advantage is emphasized in all theories on the establishment and development of industrial...
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Knowledge management approaches of small and medium-sized firms: a cluster analysis
PublikacjaPurpose This paper aims to categorise the approaches to knowledge management (KM) by companies. In the literature, there is no consensus on a universal or “best” approach to KM. Especially, this paper singles out and discusses the variegated features that characterise the implementation of KM by small- and medium-sized enterprises (SMEs) having different characteristics. Design/methodology/approach A cluster analysis was used...
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Determinants of Business Growth Aspirations among Polish Students: An Empirical Analysis
PublikacjaThis paper aims to discuss the concept of growth aspirations and growth intentions, as well as to identify factors that influence growth aspirations expressed by students with regard to their future businesses. On the basis of a literature review potential determinants of growth aspirations have been identified and tested empirically using data obtained from 223 students from the Pomeranian region in Poland. The authors...
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A comprehensive review on economic, environmental impacts and future challenges for photovoltaic-based electric vehicle charging infrastructures
PublikacjaIn this paper, a comprehensive review of the impacts and imminent design challenges concerning such EV charging stations that are based on solar photovoltaic infrastructures is presented, which is based on state-of-the-art frameworks for PV-powered charging stations and the latest case studies. The main factors that are targeted in this review are the management of an EV charging system that is a composite of PV and public grid,...
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ANALYSIS AND OPTIMIZATION OF ELECTRIC VEHICLE CHARGING PROCESSES IN TRANSACTIVE ENERGY SYSTEMS
PublikacjaThe implementation of smart charging of electric vehicles allows operators of local power networks and electricity suppliers to implement new business models for the interaction of electric vehicles with the network. In addition to the optimal selection of Microgrid capacities when charging electric vehicles, it is also important to use different charging methods. To satisfy the interests of all participants of local systems from...
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Practical Trial for Low-Energy Effective Jamming on Private Networks With 5G-NR and NB-IoT Radio Interfaces
PublikacjaFourth-generation (4G) mobile networks are successively replaced by fifth-generation (5G) ones, based on the new releases of the 3rd Generation Partnership Project (3GPP) standard. 5G generation is dedicated to civilian users and the conducted analytical work shows that it has numerous technological gaps that prevent its direct implementation in military communications systems. However, the recent armed world conflicts showed that...
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The KLC Cultures, Tacit Knowledge, and Trust Contribution to Organizational Intelligence Activation
PublikacjaIn this paper, the authors address a new approach to three organizational, functional cultures: knowledge culture, learning culture, and collaboration culture, named together the KLC cultures. Authors claim that the KLC approach in knowledge-driven organizations must be designed and nourished to leverage knowledge and intellectual capital. It is suggested that they are necessary for simultaneous implementation because no one of...