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Search results for: Public Services
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Universal and contextualized public services: Digital public service innovation framework
PublicationIn view of the rising social and economic inequalities, public service delivery should be both universal, i.e. independent of the recipients' social or economic status, and contextualized, i.e. able to compensate for different local needs and conditions. Reconciling both properties requires various forms of innovations, chief among them innovations in digital public services. Building upon the four-stage model underpinning the...
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Government in the metaverse: Requirements and suitability for providing digital public services
PublicationDigital government comprises all means to enable governments to interact with their constituents digitally. The metaverse provides a virtual reality environment where various activities can be carried out without physically visiting the places of interest, including the public authorities. Yet, how governments can use the metaverse is unknown. This paper aims to extend the understanding of the metaverse architecture requirements...
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Public Services Quarterly
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Vital & health statistics. Series 3, Analytical and epidemiological studies / [U.S. Dept. of Health and Human Services, Public Health Service, National Center for Health Statistics]
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Application of Text Analytics in Public Service Co-Creation: Literature Review and Research Framework
PublicationThe public sector faces several challenges, such as a number of external and internal demands for change, citizens' dissatisfaction and frustration with public sector organizations, that need to be addressed. An alternative to the traditional top-down development of public services is co-creation of public services. Co-creation promotes collaboration between stakeholders with the aim to create better public services and achieve...
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Digital Public Service Innovation: Framework Proposal
PublicationThis paper proposes the Digital Public Service Innovation Framework that extends the "standard" provision of digital public services according to the emerging, enhanced, transactional and connected stages underpinning the United Nations Global e-Government Survey, with seven example "innovations" in digital public service delivery -- transparent, participatory, anticipatory, personalized, co-created, context-aware and context-smart....
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Students and graduates of higher education institutions in 1990-2011 (with foreigners) in Poland
Open Research DataIn the last thirty years, there has been a spontaneous development of science and economy, with particular emphasis on the non-public education sector. It seems that the situation in the higher education market has now stabilized,with a slight downward trend in absolute terms.
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Development of trolleybus public transport in Gdynia as part of sustainable mobility strategy
PublicationIn many EU cities trolleybuses are experiencing a period of revitalization. New lines, new and modern trolley-buses, the use of auxiliary propulsion battery, eco-logical values and others, create great opportunities for that kind of public transport as an effective tool to shape transport policy in accordance with the principles of sustainable mobility. Gdynia is one of three cities in Poland with trolleybuses public transport...
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Integrating web site services into application through user interface
PublicationThe issue of integrating applications which are only accessible through visual user interface is not thoroughly researched. Integration of web applications running remotely and controlled by separate organizations becomes even more complicated, as their user interface can display differently in different browsers or change without prior notification as a result of application maintenance. While possible, it is generally not common...
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Building Confidence and Trust in Ireland's National Maternity Services Workforce –What matters most and how?
PublicationNational surveys on care experiences are increasingly adopted as regulatory mechanisms for improving care quality and increasing public trust in healthcare services. Based on data collected as part of Ireland's 2020 National Maternity Experience Survey, this study investigates care-related factors that contribute most to confidence and trust in the professional workforce (or carers) within Irish maternity services. The survey covered...
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Level of public finances decentralization in European Union countries
PublicationResearch background: Despite of the universality of the implementation in democratic countries the principle of decentralization resulting from the belief that it is an instrument to improve the efficiency of public funds management, both the scope of public services and the level of decentralization in individual countries are not identical. Purpose of the article: Comparison the scope of fiscal decentralization...
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Analiza SWOT i analiza 5 sił Portera dla rynku podstawowej opieki medycznej na obszarze miasta Gdańska
PublicationIn recent years we have seen the dynamic development of medical services sector inPoland. Private health centres focus on aggressive development strategy. The role of primaryhealth care facilities, which provide services financed from public funds, declined. The purpose of article is to describe medical services market in Gdańsk, especially in Gdańsk-South district. Itincludes demographics, the number and characteristics...
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The structure of demand and its economic consequences for urban transport
PublicationThe structure of demand for urban transport services, determined by the share of passengers entitled to free and reduced fares, is an important factor influencing its economic condition. The aim of this article is to present the results of research into the structure of demand for urban transport as well as its economic consequences. The article begins by considering the nature of the determinants and consequences of the public...
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Mariusz Franciszek Kaszubowski dr
PeopleBiogram Mariusz Kaszubowski works as Assistant Professor at the Department of Statistics and Econometrics, Faculty of Management and Economics, Gdansk University of Technology. He is teaching descriptive and mathematical statistics, as well social statistics and insurance statistics. He is lecturer of statistics in at postgraduate studies „Lean Six Sigma Black Belt”. He is a graduate of two majors: Management (specializing Insurance...
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Od modelu biznesu przedsiębiorstwa do modelu biznesu organizacji publicznej
PublicationZadowolenie obywateli z jakości życia jest związane z poziomem zaspokajania ich potrzeb, wśród których występuje możliwość korzystania z dóbr publicznych. Wiąże się to z dostępem do usług publicznych. Gospodarzami w zakresie świadczenia tych usług są organizacji publiczne. Zatem z rozumowania logicznego wynika, że wzrost zadowolenia mieszkańców może nastąpić wówczas, gdy podniesie się dostępność i poziom jakości usług publicznych....
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Frequently updated noise threat maps created with use of supercomputing grid
PublicationAn innovative supercomputing grid services devoted to noise threat evaluation were presented. The services described in this paper concern two issues, first is related to the noise mapping, while the second one focuses on assessment of the noise dose and its influence on the human hearing system. The discussed services were developed within the PL-Grid Plus Infrastructure which accumulates Polish academic supercomputer centers....
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Wybrane elementy logistycznej obsługi klienta
PublicationMarketing relacji zakłada wynegocjowaną obietnicę obsługi, która na rynku transportu miej-skiego oznacza pewność zrealizowania usługi przewozowej dla określonego pasażera, w danej relacji, danym środkiem transportu, po określonej cenie, w oczekiwanych warunkach przewozu i w założonym przez organizatora transportu zbiorowego czasie. Uniwersalność zasad obsługi klienta powoduje, że Zarząd Komunikacji Miejskiej w Gdyni od początku...
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Biznesplan dla zakładu podstawowej opieki zdrowotnej o rozszerzonej działalności na obszarze dzielnicy Gdańsk-Południe
PublicationIn recent years we have seen the dynamic development of medical services sector in Poland. Private health centres focus on aggressive development strategy. The role of primaryhealth care facilities, which provide services financed from the public funds, declined.The purpose of the article is to present methods of strategic planning which allow toopen new healthcare entity. The next purpose is to make in practice...
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KOALA Graph Theory Internet Service
PublicationKOALA has been created with the idea of C++ library templates, implementing a broad set of procedures in the fields of algorithmic graph theory and network problems in discreate optimization. During the C2NIWA project, a library has been greatly ectended, the code refactored and enclosed with the internet service available in the public repository of thr project. Today it contains interconnected educational materials in the form...
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Effects of the Covid-19 travel restrictions on metropolises mobility: empirical evidence from the Tricity metropolis (Poland)
PublicationThis paper aims to assess changes in mobility and modal shift caused by COVID-19 travel restrictions among the residents of Gdańsk Bay Metropolis (Poland). Measurement’s moments were assumed in periods differing in the level of restric- tions. The computer-assisted telephone interview (CATI) was carried out in November and December 2020. The results did not confirm the expected modal shift. However, significant changes in the number...
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Wybrane wyniki badań potrzeb transportowych mieszkańców województwa pomorskiego
PublicationNa potrzeby opracowania Planu Zrównoważonego Rozwoju Publicznego Transportu Zbiorowego Województwa Pomorskiego w czwartym kwartale 2013 roku konsorcjum Fundacji Rozwoju Inżynierii Lądowej oraz z Politechniki Gdańskiej wykonało badania potrzeb transportowych mieszkańców województwa pomorskiego oraz wielkości popytu na usługi przewozowe. Uzyskane wyniki były podstawą do budowy transportowego modelu symulacyjnego podróży realizowanych...
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Potencjał kognitywno-kulturowy dzielnicy a innowacyjne strategie rehabilitacji w kontekście społecznej indywidualizacji. Studium przypadku: Mouraria, Lizbona = Innovative Public Space Rehabilitation Models to Create Cognitive-Cultural Urban Economy in the Age of Mass Individualisation. Case of Mouraria, Lisbon
PublicationInnovative Public Space Rehabilitation Models to Create Cognitive- -Cultural Urban Economy in the Age of Mass Individualisation. Case of Mouraria, Lisbon. This paper deals with the issue of sustainable urban rehabilitation interventions in city cores focused on value creation through culture-led development as a tool for building a cognitive city. The objective is to analyze cases of rehabilitation of public space by culture-led...
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Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age
PublicationChanging governance paradigms has been shaping and reshaping the landscape of citizen-administration relationships, from impartial application of rules and regulations by administration to exercise its authority over citizens (bureaucratic paradigm), through provision of public services by administration to fulfil the needs of citizens (consumerist paradigm), to responsibility-sharing between administration and citizens for policy...
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Criteria for evaluation and selection of the best offer for the Contract Engineer service
PublicationThe purpose of the legal regulations regarding public procurement in EU countries is to ensure effective funds' spending. When assessing and selecting the best offer, the contracting entities have at their disposal many different criteria, including non-price criteria. Their proper selection and application is necessary to ensure the high quality of the ordered product, delivery or service. Making an order for intellectual services,...
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The novel sterilization device: the prototype testing
PublicationCurrently, there are numerous methods that can be used to neutralize pathogens (i.e., devices, tools, or protective clothing), but the sterilizing agent must be selected so that it does not damage or change the properties of the material to which it is applied. Dry sterilization with hydrogen peroxide gas (VHP) in combination with UV-C radiation is well described and effective method of sterilization. This paper presents the design,...
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Revitalized Mill Island in Bydgoszcz - the identity of the place created by the Brda River and its tributary named Młynowka
PublicationMill Island in Bydgoszcz, Poland is an example of downtown public space where a meander of the Młynówka creates the identity of the area.Before 2005, the only outstanding local feature was the fact that its south and west ends resembled the Venetian canals. The way the other parts of Mill Island were managed was inappropriate for a downtown.A comprehensive revitalization programme is returning Mill Island public space to residents,...
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Attitudes to tree removal on private property in rural and urban Polish municipalities.
Open Research DataThe urban-rural divide is an important factor known to affect public opinion on issues related to environmental protection and management. The present data set allows for a deeper understanding of this issue with respect to policies dealing with tree removal on private property in two municipalities located in southern Poland: Racibórz (an urban municipality)...
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Towards High-Value Datasets Determination for Data-Driven Development: A Systematic Literature Review
PublicationOpen government data (OGD) is seen as a political and socio-economic phenomenon that promises to promote civic engagement and stimulate public sector innovations in various areas of public life. To bring the expected benefits, data must be reused and transformed into value-added products or services. This, in turn, sets another precondition for data that are expected to not only be available and comply with open data principles,...
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Lack of control over work and organizational citizenship behavior: overwork climate as a suppressor variable
Open Research DataThis study investigates a suppressor effect in the relationship between lack of control over work and organizational citizenship behavior (OCB). Suppressor effects operate when the addition of a predictor (in our study it is an overwork climate) increases the predictive power of another variable (lack of control over work) in predicting an outcome variable...
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The influence of the place of residence on the behavior and transport preferences of the inhabitants of the agglomeration
PublicationTransport behaviors and preferences have an impact on modal split, which is why they should form the basis for shaping the public transport offer. Achieving the goals of sustainable mobility requires taking into account differences in transport behavior and preferences characterizing residents from different areas of the agglomeration. Analyzing differences in behaviors and preferences, the possibilities and limitations resulting...
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Borders of Digital Art in the Context of the Information Society
PublicationThe article shows the relationship between the development of information technologies, the characteristics of the information society and digital art. The broad possibilities of the digital world related to recording, storing and processing data (cyber text, big data, smart services) and the creation of virtual worlds are pointed out. The influence of the development of information technologies on the character of the works of...
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The Impact of EU Funds on the Development of Business Environment Institutions – Research Results in Pomeranian Voivodeship in Poland
PublicationThe paper presents the main findings of the research conducted to assess the impact of EU funds on development of business environment infrastructure in Pomeranian Voivodeship in Poland, and – indirectly – on the growth of the innovation capacity of Pomeranian entrepreneurs. The research shows that support of ROP PV 2007-2013 contributed to the creation of multifunctional business infrastructure throughout the Pomorskie Voivodship,...
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Places of worship, spiritual healing and urban regeneration
PublicationMany researchers demonstrated that it is possible to help people achieve mental and physical regeneration with proper architecture, urban and landscape planning. The term therapeutic landscapes could also be applied to places of worship, where people gather for spiritual healing and renewal. Public space that they offer is inclusively open to all. Addition- ally, they serve to reinvigorate the places where they are located. Shrines...
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Digital transformation and economic growth - DESI improvement and implementation
PublicationThe paper aims to improve the methodology of the Digital Economic and Society Index (DESI), the European Commission’s newest index to assess the development of the digital economy. In particular, we investigate whether methodological changes to the structure of DESI improve its ability to capture the digital transformation of EU economies. Using the sensitivity- based analysis, we check whether the selection of weights of individual...
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Theory of urbanism IV
e-Learning CoursesThe aim of the course is to familiarize the student with the complexity of the process of functioning and development of cities, including: - hierarchical spatial (morphology) and functional structure of cities on models (the hierarchy of services and public spaces) - networks and systems that make up the city (environmental system, technical and social infrastructure) - role and importance of the district in the structure of...
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Usługi publiczne jako czynnik miastotwórczy i wyznacznik rangi miasta w sieci osadniczej na przykładzie małych miast Polski północnej
PublicationMałe miasta, podobnie jak większe, pełnią różne funkcje egzogeniczne wyspecjalizowane, a także funkcje standardowe, zwane też centralnymi (Domański 1972), polegające na obsłudze bliskiego, a nieraz też dalszego otoczenia. Są z tego powodu koncentracjami miejsc pracy dla mieszkańców swoich i otoczenia. Jedną z funkcji miastotwórczych są usługi. Ich udział w strukturze zatrudnienia, jak wykazywał Fourastier (Goryński 1966) rośnie...
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Mapping negative unintended consequences of disruptive technologies use in smart cities
PublicationSmart cities governance (SCG) consists of both to foster technology-enabled innovation, and to utilize disruptive technologies (DT) outcomes and impacts to increase public value of urban services. Despite widespread discussion of DT benefits, scientific literature identifies multiple determinants of unintended negative consequences (UC) of DT deployment in smart city initiatives. By considering UC as the negative aspects resulting...
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URBANIZATION OF METROPOLITAN AREAS – THE IMPORTANCE OF NEW SPATIAL DATA ANALYSIS TOOLS
PublicationNowadays, a rapid development of metropolises is connected with the pressure on urbanizing, which leads to a sharp increase in developed areas as well as urbanized areas. As this trend becomes more dynamic, cities sprawl beyond their administrative boundaries, causing spatial disintegration and hindering sustainable development of a given area. Increased dispersion of residential area results in extensive and chaotic spatial development,...
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Nina Rizun dr
PeopleNina Rizun is an assistant professor at the Faculty of Management and Economics at the Gdańsk University of Technology. In October 1999 she obtained a PhD degree in technical sciences in the Faculty of Enterprise Economy and Production Organization, National Mining Academy, Dnipropetrovsk, Ukraine. PhD thesis title: Development of Complex Subsystem of the Organization and Planning of Mining and Transport Processes. In the years...
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LEAN MANAGEMENT IN HIGHER EDUCATION INSTITUTIONS. HOW TO BEGIN?
PublicationThe objective of this article is to present an outline of a concept aimed at identifying the possibilities of using Lean Management foundations in determining the sources of irregularities occurring in university processes from the perspective of various stakeholder groups. A research methodology is presented that creates the basis for initiating programmes modernising university processes in line with the principles of the LM...
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The Touristification of Italian Historic City Centres: The Lesson for Central Europe about the Airbnb Eruption
PublicationThe unparalleled scale of the recent growth in tourism – the rise of the number of temporary visitors – could not have emerged without the impact on other socio‑economic aspects, namely, a change on the part of the destinations. Especially historic city centres are vulnerable to such an impact that could be manifested through diverse transformations of public space usage, housing market economics, availability of services, employment...
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Forecasting risks and challenges of digital innovations
PublicationForecasting and assessment of societal risks related to digital innovation systems and services is an urgent problem, because these solutions usually contain artificial intelligence algorithms which learn using data from the environment and modify their behaviour much beyond human control. Digital innovation solutions are increasingly deployed in transport, business and administrative domains, and therefore, if abused by a malicious...
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Organizacja systemu opieki nad seniorami wyzwaniem dla samorządów lokalnych
PublicationA significant part of the activities undertaken so far under the senior policy, also at the local level, have been focused on seniors’ social (physical and educational) activation. The growing number of the oldest seniors, with limited independence, living alone in single‑person households, away from their families, will force the policy priorities to be reoriented in such a way as to develop efforts to provide different types...
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Architektura współczesnego muzeum i jej znaczenie dla tożsamości krajobrazu miasta = The Architecture of Contemporary Museum and its Significance for the Identity of the Urban Landscape
PublicationArtykuł dotyczy architektury współczesnych muzeów, które pod koniec XX w. przeszły znaczący rozwój jako instytucje publiczne. Oprócz specyficznych wymagań technicznych, funkcjonalnych, estetycznych i kulturowych, ich charakterystyczną cechą jest wzrastające zapotrzebowanie na przestrzeń dodatkową służącą edukacji, odpoczynkowi, rozrywce i strefie komercyjnej (handlu i usług). Atrakcyjna przestrzeń publiczna zapewnia dostęp do wszystkich...
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Identification of High-Value Dataset determinants: is there a silver bullet for efficient sustainability-oriented data-driven development?
PublicationOpen Government Data (OGD) are seen as one of the trends that has the potential to benefit the economy, improve the quality, efficiency, and transparency of public administration, and change the lives of citizens, and the society as a whole facilitating efficient sustainability-oriented data-driven services. However, the quick achievement of these benefits is closely related to the “value” of the OGD, i.e., how useful, and reusable...
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Technologia medyczna w obiektach świadczących usługi lecznicze- Medical technology in healthcare facilities
PublicationArchitektura budynków szpitalnych kreowana jest pod silnym wpływem wymagań sanitarno-higienicznych oraz wytycznych wynikających z charakteru świadczonych usług medycznych. Naczelną rolę odgrywa tu technologia medyczna, która jest zasobem wiedzy, procesów organizacyjnych i środków fizycznych uczestniczących w realizacji zdefiniowanych świadczeń zdrowotnych. Istotnym elementem takiej kreacji architektonicznej jest szereg procesów...
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International Conference on Practice and Theory in Public Key Cryptography
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Theory of Urban Design
e-Learning CoursesThe aim of the course is to understand the complexity of the process of functioning and development of cities, including: -city hierarchical spatial models (morphology) and functional structure on models (the hierarchy of services and public spaces) -networks and systems that make up the city (environmental system, technical and social infrastructure) -role and importance of the district/neighbourhood in the structure of the...
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Platforma KASKADA jako system zapewniania bezpieczeństwa poprzez masową analizę strumieni multimedialnych w czasie rzeczywistym
PublicationW artykule przedstawiono Platformę KASKADA rozumianą jako system przetwarzania danych cyfrowych i strumieni multimedialnych oraz stanowiącą ofertę usług wspomagających zapewnienie bezpieczeństwa publicznego, ocenę badań medycznych i ochronę własności intelektualnej. celem prowadzonych prac było stworzenie innowacyjnego systemu umozliwiajacego wydajną i masową analizę dokumentów cyfrowych i strumieni multimedialnych w czasie rzeczywistym...
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COMBINATION OF ARCHITECTURAL, ENVIRONMENTAL, AND SOCIAL ASPECTS IN URBAN STORMWATER MANAGEMENT. A CASE STUDY OF THE UNIVERSITY CAMPUS
PublicationIncreasing a city’s resilience against climate change is one of the major concerns of today. Sustainable stormwater management, using Green Infrastructure units (GI) integrated with an urban area, has proved to be effective in flooding control and to offer extra benefits encompassing groundwater recharge, stormwater treatment, mitigation of air pollution, and an urban micro-climate. Moreover, GI brings cultural benefits for the...