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Wyniki wyszukiwania dla: CUSTOMER CHURN
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New Challenges in Management and Economics in 21st century. Selected studies and examples
PublikacjaIn Chapter 1 authors describe the method used to assess the level of readiness of an organization to introduce the Lean Six Sigma concept supporting the Quality 4.0 assumptions, which is gaining more and more interest not only in large organizations, but also in the SME sector. Its use will be illustrated by the example of a small service company. Chapter 2 presents the characteristics of blockchain technology applications in the...
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Usability and relational factors in user-perceived quality of online services
PublikacjaThe purpose of this paper is to identify the key determinants of con-sumer-perceived usability of online service websites and their impact on e-loyalty potential, expressed by customer’s willingness to return and to recommend the website to others. In this experimental usability study fifteen video-recorded users performed specific tasks in financial, travel and health online service websites. After completing the tasks users filled...
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Odnowa modelu biznesu
PublikacjaW artykule przedstawiono wyniki badań teoretycznych nad istotą odnowy strategicznej biznesu. Odnowę tę oparto na restauracji ciągu zarządzania strategicznego.
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Las pełen muzyki:Unikatowe walory architektury Opery Leśnej w Sopocie, dawniej i obecnie
PublikacjaZakończona sukcesem współczesna modernizacja architektury , konstrukcji i elementów nowej estetyki kultowego obiektu Opery Leśnej w Sopocie daje podstawę do snucia optymistycznych wniosków na temat przyszłości rozwoju kultury muzycznej w szerokim tego słowa znaczeniu Cała.przestrzeń nowoczesnego funkcjonalnego obiektu o innowacyjnej konstrukcji zadaszenia nad sceną i powiększoną 5000 miejs- widownią ,jest nową atrakcja...
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Analysis of an Energy Management System of a Small Plant Connected to the Rural Power System
PublikacjaThis paper presents the analysis of an energy management system (EMS) implemented to fulfill the requirements of a microgrid (MG) power supply owned by a small industrial company and connected to the rural power system. The main goal of this system is to ensure connection with the existing rural power system in terms of energy exchange, as well as to perform islanding mode operation of the microgrid based on the energy demand of...
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Transformation of the countryside into an open-air museum as a way to rescure its spatial layout and to improve the quality of live = Przekształcenie wsi w muzeum na wolnym powietrzu jako sposób ratowania jej układu przestrzennego i poprawy jakości życia mieszkańców
PublikacjaSince the first open-air museums until today, the exposition subject-matter has been specialized (ethnographic, archeological, industrial and technical skansens). But idea of the existence of such objects remains unchanged. Still, the goal is to show the collection of wooden buildings in the environment as close to their origin as possible or in the home environment. These distinguish the skansens and make them different then municipal...
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Problems of varistor quality assessment during exploitation
PublikacjaVaristors are commonly used elements which protect power supply networks against high-voltage surges or lightning. Therefore, quality and endurance of these elements is important to avoid losses when an expensive laboratory equipment would not be protected from random overvoltages. Additionally, excessive leakage currents generate serious costs due to high energy consumption. The paper presents shortly properties of varistors that...
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A method of Functional Test interval selection with regards to Machinery and Economical aspects
PublikacjaThis paper discusses the problem of choosing the optimal frequency of functional test, including the reliability calculations and production efficiency, but also the effect of company risk management. The proof test as a part of the functional test interval is well described for the process industry. Unfortunately, this situation is not the case for the machinery safety functions with low demand mode. Afterwards, it is presented...
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Determinants of the surface quality, density and dimensional correctness in selective laser melting of the Ti-13Zr-13Nb alloy
PublikacjaSelective laser melting is widely used for custom-designed elements. Successful manufacturing depends on laser treatment parameters and material features. This research aimed to determine the effects of laser power, scan time and hatch distance on surface quality, relative density and dimensional precision for cuboids made of the Ti-13Zr-13Nb alloy. The influence of energy density, energy flux and pre-heating was seen to be decisive...
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PROMOWANIE USUGI PRZELEWU NATYCHMIASTOWEGO BLUECASH W BANKACH SPÓŁDZIELCZYCH
PublikacjaCelem pracy jest prezentacja Systemu Płatności BlueCash, którego operatorem jest firma Blue Media S.A.. Wskazuje on również na charakterystykę usługi szybkiego przelewu. Celem szczegółowym jest wskazanie na formy promocji stosowane przez banki w celu poinformowania klientów o dostępności płatności natychmiastowych. Tytułem zebrania danych na temat form promocji, autor przeprowadził badanie ankietowe pośród banków uczestników systemu płatności.
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Calibration of acoustic vector sensor based on MEMS microphones for DOA estimation
PublikacjaA procedure of calibration of a custom 3D acoustic vector sensor (AVS) for the purpose of direction of arrival (DoA) estimation, is presented and validated in the paper. AVS devices working on a p-p principle may be constructed from standard pressure sensors and a signal processing system. However, in order to ensure accurate DoA estimation, each sensor needs to be calibrated. The proposed algorithm divides the calibration process...
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A comprehensive overview of software product management challenges
PublikacjaThe principal focus of software product management is to ensure the economic success of the product, which means to prolong the product life as much as possible with modest expenditures to maximizs profits. Software product managers play an important role in the software development organization while being responsible for the strategy, business case, product roadmap, high-level requirements, product deployment (release-management),...
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E-Voting System Evaluation Based on the Council of Europe Recommendations: nVotes
PublikacjaE-voting implantation has been facing important challenges in recent years. Several incidents, together with a lack of evaluation methodologies social and cultural customs hinder a broader application. In this work, the authors aim to contribute to a safer introduction of e-voting tools by applying a practical evaluation framework strongly based on the security requirements issued by the Council of Europe (CoE) in 2017 to nvotes,...
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Personal adaptive tuning of mobile computer audio
PublikacjaAn integrated methodology for enhancing audio quality in mobile computers is presented. The key features are adaptation of the characteristics of the acoustic track to the changing conditions and to the user's individual preferences. Original signal processing algorithms are introduced, which concern: linearization of frequency response, dialogue intelligibility enhancement and dynamics processing tuned up to the user's preferences....
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Ontology-Driven Rule-Based Model for an Extension of Information Technology Infrastructure Library Processes
PublikacjaThe aim of this study is to present the stages for building a development model to create information technology (IT) systems for IT service providers. In order to ensure the consistency of the model, a novel solution is proposed where the stages of the model's construction are controlled using ontologies dedicated to the ITIL standard. In this article, a description of models used to assess the provider organization, with particular...
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Cooperation in Creating Innovation in Polish Small and Medium-Sized Enterprises in the Light of Empirical Studies
PublikacjaNowadays, sources of competitive advantage and economic development are sought in the sphere of innovation. They are at the centre of interest of representatives of the world of politics, science, and business. Moreover, they have been incorporated into governmental and international strategic development programmes. This article attempts to characterize and evaluate cooperation in creating innovation in small and medium-sized...
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Fashion Games, Fashion in Games and Gamification in Fashion. A First Map
PublikacjaFashion companies have been using different forms of entertainment such as film and television, sport, music, museums, and photography as inspiration sources and as communication and marketing channels for decades. However, in recent years, they have also started to consider the gaming world. While gaming offers a potential revenue stream from sales of physical and digital clothing, change in it is also the gateway to access new...
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Ocena stanu technicznego konstrukcji pras filtracyjnych w Grupowej Oczyszczalni Ścieków „DĘBOGÓRZE” w Gdyni
PublikacjaPodstawowym celem pracy była rzeczowa ocena z punktu widzenia technicznego stanu trzech pras filtracyjnych, usytuowanych w budynku, położonym w Oczyszczalni Ścieków ‘DEBOGÓRZE w Gdyni. Zakres prac obejmował szczegółowa ocenę trzech układów w każdej prasie a mianowicie: - hydraulicznego, - sterowania i automatyki, - mechanicznego – związanego ze sprawdzeniem stanu konstrukcji nośnej i obudów.. Opis i analiza stanu poszczególnych...
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Wielkopowierzchniowe obiekty handlowe - zwykłe generatory ruchu czy źródła problemów transportowych?
PublikacjaW artykule zaprezentowano dane na temat funkcjonowania dużych centrów handlowych w miastach, uzyskane z polskich i obcojęzycznych źródeł literatury oraz badań realizowanych w Polsce i za granicą. Przedstawione zagadnienia pozwalają na zapoznanie się z podstawową wiedzą na temat zachowań klientów oraz poznanie uwarunkowań określania oferty parkingowej wielkopowierzchniowych obiektów handlowych. Przedstawiono także charakterystyki...
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Preferred Benchmarking Criteria for Systematic Taxonomy of Embedded Platforms (STEP) in Human System Interaction Systems
PublikacjaThe rate of progress in the field of Artificial Intelligence (AI) and Machine Learning (ML) has significantly increased over the past ten years and continues to accelerate. Since then, AI has made the leap from research case studies to real production ready applications. The significance of this growth cannot be undermined as it catalyzed the very nature of computing. Conventional platforms struggle to achieve greater performance...
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Transforming a Traditional, Family-Run Car Dealership into a Digital-Era Modern Service Provider
PublikacjaThe automotive industry today faces multiple challenges. The automotive market is characterised by frequent changes and technological developments in comfort and safety of travel by all types of vehicles. The division between traditional and modern services is related to their susceptibility to technological progress. We should differentiate between two types of technology: technology used directly in vehicles and technology utilized...
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IMPETUS IMPETUS - Innowacyjne narzędzie pomiaru środowiska zurbanizowanego
ProjektyProjekt realizowany w Katedra Geodezji zgodnie z porozumieniem 2019-1-PL1-KA203-065129
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IMPETUS IMPETUS - Innowacyjne narzędzie pomiaru środowiska zurbanizowanego
ProjektyProjekt realizowany w Katedra Geodezji zgodnie z porozumieniem 2019-1-PL01-KA203-065129 z dnia 2019-06-01
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Examining Acoustic Emission of Engineered Ultrasound Loudspeakers
PublikacjaMeasurement results of the sound emitted from an ultrasound custom-made system with high spatial directivity are presented. The proposed system is using modulated ultrasound waves which demodulate in nonlinear medium resulting in audible sound. The system is aimed at enhancing the users’ personal audio space, therefore the measurements are performed using the Head and Torso Simulator which provides the realistic reproduction of...
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Adaptive Personal Tuning of Sound in Mobile Computers
PublikacjaAn integrated methodology for enhancing audio quality in mobile computers is presented. The key features are adaptation of the characteristics of their acoustic track to changing acoustic conditions of the environment and to users’ individual preferences. Signal processing algorithms are introduced that concern: linearization of frequency response, dialogue intelligibility enhancement, and dynamics processing tuned up to the users’...
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Sustainable energy consumption – Empirical evidence of a household in Poland
PublikacjaThere is an expected increase in the demand for electricity from households in European countries. The outcome of the growing proportion of renewable energy sources in the energy supply mix should result in improved customer awareness regarding their electricity usage. Additionally, they must assume a more proactive role in overseeing their electricity usage. Innovation and pollution management have become crucial catalysts for...
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User Authentication by Eye Movement Features Employing SVM and XGBoost Classifiers
PublikacjaDevices capable of tracking the user’s gaze have become significantly more affordable over the past few years, thus broadening their application, including in-home and office computers and various customer service equipment. Although such devices have comparatively low operating frequencies and limited resolution, they are sufficient to supplement or replace classic input interfaces, such as the keyboard and mouse. The biometric...
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NADZOROWANIE WYPOSAŻENIA DO MONITOROWANIA I POMIARÓW WEDŁUG WYMAGAŃ WYBRANYCH NORM ORAZ PRZEPISÓW PRAWNYCH
Publikacja: Przyrządy pomiarowe stanowią zasadniczy element złożonego systemu oceny jakości wyrobów na wszystkich etapach produkcji. Odpowiednio zaprojektowane procedury opisujące procesy kontrolne i pomiarowe, sprawnie zorganizowane i przeprowadzane operacje monitorowania i pomiarów parametrów procesów i produktów oraz skutecznie funkcjonujący nadzór nad wyposażeniem do monitorowania i pomiarów w organizacji są podstawą do wykazania, że...
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Measurements and Simulations of Engineered Ultrasound Loudspeakers
PublikacjaSimulation and measurement results of the sound emitted from an ultrasound custom-made system with high spatial directivity are presented. The proposed system is using modulated ultrasound waves which demodulate in nonlinear medium resulting in audible sound. The system is aimed at enhancing the users’ personal audio space, therefore the measurements are performed using the Head and Torso Simulator which provides realistic reproduction...
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Hidden Champions of Poland
PublikacjaPoland is a country with a strong entrepreneurial spirit. The hidden champions’ performance has been closely related to political and economic changes: the fall of communism in 1989 and the transition from a centrally planned economy to a market economy. This led to the emergence of small private businesses focused on the domestic market. The accession to the European Union in 2004 created new perspectives for the hidden champions’...
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Analiza sentymentu jako narzędzie monitorowania wyników finansowych przedsiębiorstwa
PublikacjaMedia społecznościowe tworzą globalną platformę do dzielenia się interesującymi pomysłami lub nowościami, komentarzami i recenzjami. Stanowią bogate źródło danych do eksploracji opinii w celu pozyskania wcześniej nieznanej i użytecznej wiedzy biznesowej, która umożliwi nie tylko zwinne zarządzanie na rzecz skutecznej obsługi klienta, ale również powinna mieć odzwierciedlenie w finansowych wynikach przedsiębiorstwa. Za główny cel...
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Fire Protection and Materials Flammability Control by Artificial Intelligence
PublikacjaFire safety has become a major challenge of materials developers because of the massive production of organic materials, often combustibles, and their use for different purposes. In this sense, fire safety is critically considered in the development of engineering materials [1, 2]. The multiplicity of parameters contributing to the development of formulation of flame-retardant materials from one side and the sustainability concerns...
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Personal Branding and Brand Loyalty, Social Network Users Brand Identification: Polish-French Model
PublikacjaSocial network brand sites are increasingly attracting the attention of scientists and managers intrigued by their potential application for brand value creation. The aim of this research, based on a multinational sample, is to fill the gap in understanding how users choose among social networking sites as an act of brand identification. The authors of the paper point to the fact that creating a personal brand is becoming more...
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Scanning electrochemical micrographs of poly(lactic acid) 3D printed electrodes ablated by femtosecond laser
Dane BadawczeThe dataset contains the scanning electrochemical micrographs of the femtosecond laser (FSL) ablation at the surface of commercially available carbon black-filled poly(lactic acid) 3D printed electrode. The process is used for the increase of the charge transfer of this electrode in electrochemical studies.
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Flexural behavior of composite structural insulated panels with magnesium oxide board facings
PublikacjaThe current report is devoted to the flexural analysis of a composite structural insulated panel (CSIP) with magnesium oxide board facings and expanded polystyrene (EPS) core, that was recently introduced to the building industry. An advanced nonlinear FE model was created in the ABAQUS environment, able to simulate the CSIP’s flexural behavior in great detail. An original custom code procedure was developed, which allowed to include...
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Quality of Cryptocurrency Mining on Previous Generation NVIDIA GTX GPUs
PublikacjaCurrently, there is a lot of previous generation NVIDIA GTX graphical processing units (GPUs) available on the market, which were ousted from by next-gen RTX units. Due to this fact, numerous fully-operational devices remain underused, which are available at an affordable price. First, this paper presents an analysis of the cryptocurrency market. Next, in this context, the results of research on the performance of NVIDIA graphics...
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A Solution to Image Processing with Parallel MPI I/O and Distributed NVRAM Cache
PublikacjaThe paper presents a new approach to parallel image processing using byte addressable, non-volatile memory (NVRAM). We show that our custom built MPI I/O implementation of selected functions that use a distributed cache that incorporates NVRAMs located in cluster nodes can be used for efficient processing of large images. We demonstrate performance benefits of such a solution compared to a traditional implementation without NVRAM...
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Driver’s Condition Detection System Using Multimodal Imaging and Machine Learning Algorithms
PublikacjaTo this day, driver fatigue remains one of the most significant causes of road accidents. In this paper, a novel way of detecting and monitoring a driver’s physical state has been proposed. The goal of the system was to make use of multimodal imaging from RGB and thermal cameras working simultaneously to monitor the driver’s current condition. A custom dataset was created consisting of thermal and RGB video samples. Acquired data...
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Thermodynamic analysis of the Compressed Air Energy Storage system coupled with the Underground Thermal Energy Storage
PublikacjaImprovement of flexibility is one of the key challenges for the transformation of the Polish Power System aiming at a high share of renewable energy in electricity generation. Flexible and dispatchable power plants will contribute to this ongoing transformation process as they compensate for fluctuations in electricity generation from renewable energy sources such as wind and photovoltaics. In this context, CAES storage tanks are...
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Using Decisional DNA to Enhance Industrial and Manufacturing Design: Conceptual Approach
PublikacjaDuring recent years, manufacturing organizations are facing market changes such as the need for short product life cycles, technological advancement, intense pressure from competitors and the continuous customers’ expectation for high quality products at lower costs. In this scenario, knowledge and its associated engineering/management of every stage involved in the industrial design has become increasingly important for manufacturing...
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Współczesny Word of Mouth – dylematy pojęciowe
PublikacjaPrzekaz ustny (Word of Mouth) jest obecnie jednym z najważniejszych czynników, które mają wpływ na klientów podczas podejmowania decyzji o zakupie, a także na zarządzanie ich zachowaniami w procesie dokonywania zakupów. Szczególne znaczenie ma on w przypadku dóbr niematerialnych, o wysokim ryzyku zakupu, jakim są usługi. Rosnąca liczba jego nowych form i coraz bardziej skomplikowana natura, związana głównie z umieszczaniem opinii...
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Wybrane aspekty zachowań internautów oraz rozwój komunikacji marketingowej w Internecie - Polska na tle innych krajów europejskich
PublikacjaCelem artykułu jest zaprezentowanie różnic w zachowaniach klientów on-line oraz rozwoju komunikacji marketingowej w Internecie. W opracowaniu powołano się na wyniki badań internautów przeprowadzonych w Polsce i w innych krajach Europy. Przybliżono w nim najbardziej charakterystyczne cechy i zachowania użytkowników Internetu. Oprócz tego, w artykule ukazano istotę podejścia inbound marketing w kreowaniu wartościowych treści z punktu...
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Automatic Watercraft Recognition and Identification on Water Areas Covered by Video Monitoring as Extension for Sea and River Traffic Supervision Systems
PublikacjaThe article presents the watercraft recognition and identification system as an extension for the presently used visual water area monitoring systems, such as VTS (Vessel Traffic Service) or RIS (River Information Service). The watercraft identification systems (AIS - Automatic Identification Systems) which are presently used in both sea and inland navigation require purchase and installation of relatively expensive transceivers...
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A Triplet-Learnt Coarse-to-Fine Reranking for Vehicle Re-identification
PublikacjaVehicle re-identification refers to the task of matching the same query vehicle across non-overlapping cameras and diverse viewpoints. Research interest on the field emerged with intelligent transportation systems and the necessity for public security maintenance. Compared to person, vehicle re-identification is more intricate, facing the challenges of lower intra-class and higher inter-class similarities. Motivated by deep...
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On-line assessment of oil quality during deep frying using an electronic nose and proton transfer reaction mass spectrometry
PublikacjaWe describe a novel method for the quality assessment of oil utilized for deep frying. The method is based on the analysis of frying fumes using a custom electronic nose. The quality score could be obtained after less than 3 min of analysis and without interrupting the frying process or sampling the oil directly. The obtained results were correlated with the peroxide value using a multivariate linear regression model. The most...
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Study on VR Application Efficiency of Selected Android OS Mobile Devices
PublikacjaCurrently, the number of scenarios for using VR (Virtual Reality) technology grows every year. Yet, there are still issues associated with it, related with the performance of the mobile device itself. The aim of this work is to perform an analysis of the effectiveness of virtual reality applications in case of mobile platforms. We put the main emphasis on examining the performance and efficiency of four different hardware and software...
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A commercial of the shelf components for a unmanned air vehicle photogrammetry
PublikacjaA photogrammetry from a unmanned aerial vehicle (UAV) can be understood as a new measurement tool. Is introduces a low-cost alternatives for a traditional aerial photogrammetry. A commercial off-the-shelf products (COTS), that are commercially available for a costumers, are the standard manufactures products, not custom. COTS products are available in the commercial market and can be bought and used under government contract. That...
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Theoretical and Architectural Framework for Contextual Knowledge Bases
PublikacjaThe paper presents the approach aimed at building modularized knowledge bases in a systematic, context-aware way. The paper focuses on logical modeling of such knowledge bases, including an underlying SIM metamodel. The architecture of a comprehensive set of tools for knowledge-base systems engineering is presented. The tools enable an engineer to design, create and edit a knowledge base schema according to a novel context approach...
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The Idea of a Student Research Project as a Method of Preparing a Student for Professional and Scientific Work
PublikacjaIn the paper we present the idea and implementation of a student research project course within the master’s program at the Faculty of Electronics, Telecommunications and Informatics, Gdansk Tech. It aims at preparing students for performing research and scientific tasks in future professional work. We outline the evolution from group projects into research project and the current deployment of both at bachelor’s and master’s levels...
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Concentration‐Induced Hetero‐Valent Partial‐Inverse Occupation of Infrared Phosphor
PublikacjaInfrared luminescent materials have evoked much attention from chemists and material scientists. Although substantial progress is made in materials design, the luminescent mechanism remains ambiguous in the complex structures, presenting major barriers to developing novel infrared luminescent materials. Herein, this study aims to deliberate a complete discussion on infrared phosphors with concentration-induced hetero-valent partial-inverse...