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Search results for: it service management
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Evaluation of the Possibility of Identifying a Complex Polygonal Tram Track Layout Using Multiple Satellite Measurements
PublicationWe present the main assumptions about the algorithmization of the analysis of measurement data recorded in mobile satellite measurements. The research team from the Gda´nsk University of Technology and the Maritime University in Gdynia, as part of a research project conducted in cooperation with PKP PLK (Polish Railway Infrastructure Manager), developed algorithms supporting the identification and assessment of track axis layout....
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Rafał Leszczyna dr hab. inż.
PeopleDr hab. Rafal Leszczyna is an associate professor at Gdansk University of Technology, Faculty of Management and Economics. He holds the M.Sc. degrees of Computer Science and Business Management. In December, 2006 he earned a Ph.D. in Computer Science, specialisation - Computer Security at the Faculty of Electronics, Telecommunications and Informatics of Gdansk University of Technology. Between 2004 and 2008 he worked in the European...
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Międzynarodowa Konferencja Naukowa w Sopocie
EventsTrzecia z cyklu Międzynarodowa Konferencja Naukowa organizowana przez Katedry Zarządzania z PG oraz UG, która odbędzie się w dn. 19–20.09.2019 r. w Sopocie.
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Sławomir Ostrowski dr inż.
PeopleSławomir Ostrowski is a research and didactic employee employed as an Assistant Professor in the Department of Informatics in Management at the Faculty of Management and Economics of the Gdańsk University of Technology. In 2018, he obtained a PhD in economic sciences in the discipline of management science. A graduate of uniform Master's-engineering studies in Management (specialization: IT Technology Management) at the Faculty...
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Workshop on Service Oriented Computing
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Tomasz Korol dr hab. inż.
PeopleEducation Gdańsk University of Technology, Faculty of Management and Economics (2001) University of Applied Sciences Stralsund (1999) Degree / scientific title Habilitation – Gdańsk University of Technology, Faculty of Management and Economics (2015) Ph.D. – Gdańsk University of Technology, Faculty of Management and Economics (2004) Employment Gdańsk University of Technology - associate professor (since 2017); assistant professor...
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Optimization of Train Energy Cooperation Using Scheduled Service Time Reserve
PublicationThe main aim of the paper was to develop an innovative approach to the preliminary estimation possibility of train energy cooperation based on data from timetables, without traction calculations. The article points out the need to strive for sustainable and environmentally friendly transport. It was pointed out that rail transport using electric traction is one of the more ecological branches of transport. It also offers a number...
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Testy platformy SAN dla sektora elektroenergetycznego
PublicationWspółczesna infrastruktura elektroenergetyczna jest narażona na zagrożenia związane z dużą liczbą nowych luk i słabo- ści architektonicznych wynikających z szerszego wykorzystania technologii informacyjnych i komunikacyjnych (ang. Information and Communication Technologies – ICT). Połączenie infrastruktury elektroenergetycznej z Internetem naraża ją na nowe rodzaje ataków, takie jak ataki typu APT (ang. Advanced Persistent Threats)...
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A Strategy for Managing the Operation of Technical Infrastructure Based on the Analysis of “Bad Actors”—A Case Study of LOTOS Group S.A.
PublicationThe article covers issues related to the selection of a management strategy for the operation of technical infrastructure. It contains the approaches, methodology and a general model of the system of operation of the Maintenance Services of the LOTOS Group production company, which is an example of a large oil concern. Nowadays, an increasing aspect is put on the efficiency of individual repair processes, as well as the operation...
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Blockchain technologies to address smart city and society challenges
PublicationNew Information and Communications Technologies (ICT) are changing the way in which the world works. These technologies provide new tools to face the issues of contemporary society (poverty, migrations, sustainable development challenges, governance, etc.). Among them, blockchain emerge as a disruptive technology able to make things in a completely different and innovative way. They can provide solutions where before there were...
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AI-powered Digital Transformation: Tools, Benefits and Challenges for Marketers – Case Study of LPP
PublicationThe article aims to show the role (benefits and challenges) of AI-powered digital marketing tools for marketers in the age of digital transformation. The considerations were related to the Polish market and a case study of LPP, a Polish clothing retailer. The starting point for this study was the analysis of the literature on the concept of artificial intelligence (AI) with reference to digital marketing. In the next steps, the...
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Paweł Lubomski dr inż.
PeoplePaweł Lubomski is the director of the IT Services Centre at the Gdańsk University of Technology. He is responsible for developing and maintaining the central information systems of the university. He is also in charge of the R&D team and works on new approaches to IT systems’ protection. He also acts as the project manager of two big innovative IT projects co-financed by the European Funds. He received a PhD degree in computer...
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International Conference on Field and Service Robotics
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International Conference on Service Oriented Computing
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IEEE International Workshop on Quality of Service
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Berichten van de Rijksdienst Oudheidkundig Bodemonderzoek (Proceedings of the National Service for Archaeological Heritage in the Netherlands)
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Mateusz Muchlado dr
PeopleMateusz Muchlado - assistant professor at the Department of Management and Quality Engineering. He obtained a doctoral degree in management and quality sciences in 2020 at the Faculty of Management and Economics of the Gdańsk University of Technology, defending his thesis entitled "Outsourcing in selected medical entities of the Pomeranian Voivodeship". Associated with the Gdańsk University of Technology since 2010, a graduate...
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Badanie sieci świadomości sytuacyjnej dla infrastruktury elektroenergetycznej
PublicationWspółczesne systemy elektroenergetyczne są narażone na nowe rodzaje zagrożeń. Są one spowodowane lukami w zabezpieczeniach oraz słabościami architektonicznymi związanymi z szerszym zastosowaniem technologii teleinformatycznych (ICT) w tych systemach. Połączenie sieci elektroenergetycznych z Internetem naraża je na nowego rodzaju niebezpieczeństwa, takie jak ataki APT (ang. Advanced Persistent Threats) lub rozproszona odmowa usługi...
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The use of constructed wetlands for the treatment of industrial wastewater
PublicationConstructed wetlands are characterized by specific conditions enabling simultaneous various physical and biochemical processes. This is the result of specific environment for the growth of microorganisms and hydro-phytes (aquatic and semiaquatic plants) which are capable of living in aerobic, anaerobic and facultative anaerobic conditions. Their interaction contributes to the intensification of oxidation and reduction responsible...
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Analiza sentymentu jako narzędzie monitorowania wyników finansowych przedsiębiorstwa
PublicationMedia społecznościowe tworzą globalną platformę do dzielenia się interesującymi pomysłami lub nowościami, komentarzami i recenzjami. Stanowią bogate źródło danych do eksploracji opinii w celu pozyskania wcześniej nieznanej i użytecznej wiedzy biznesowej, która umożliwi nie tylko zwinne zarządzanie na rzecz skutecznej obsługi klienta, ale również powinna mieć odzwierciedlenie w finansowych wynikach przedsiębiorstwa. Za główny cel...
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Service Oriented Computing: Consequences for Engineering Requirements
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IEEE International Conference on Service-Oriented Computing and Applications (IEEE International Conference on Service-Oriented Computing Applications)
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Human Factors and Ergonomics in Manufacturing & Service Industries
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International Conference on New Trends of Information and Service Science
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Wykorzystanie analizy kosztów w zarządzaniu szpitalem publicznym
PublicationProblemy z finansowaniem opieki zdrowotnej obserwowane są praktycznie na całym świecie. Jako przyczyny wzrostu wydatków uważa się głównie starzenie się populacji, złożoną naturę współczesnych chorób i szerokie wykorzystywanie kosztownych technologii. Systemy opieki zdrowotnej na całym świecie stają przed trudnym wyzwaniem zwiększenia efektywności, co oznacza kontrolowanie kosztów, przy jednoczesnym zapewnieniu wysokiej jakości...
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Wyzwania bezpieczeństwa nowoczesnych platform nauczania zdalnego
PublicationW artykule zaprezentowano aspekty bezpieczeństwa nowoczesnych platform nauczania zdalnego. Przedstawiono ich charakterystykę i wyzwania technologiczne. Zdefiniowano bezpieczeństwo i istniejące w tym obszarze zagrożenia. Przybliżono metody oceny poziomu bezpieczeństwa. Na bazie wdrożonej na Politechnice Gdańskiej platformy eNauczanie PG omówiono sposoby zapewniania zakładanego poziomu bezpieczeństwa takich systemów.
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A multi‐industry and cross‐country comparison of technology contribution to formal and informal knowledge sharing processes for innovativeness
PublicationThe study explores the impact of organizational information technology (IT) competency on knowledge sharing, both explicit and tacit, in the context of innovativeness of products and processes. Knowledge sharing is then assessed in terms of tacit-to-explicit conversion and the impact of both types of knowledge on organizational innovation. Both process (internal) and product/service (external) innovation are included. As an extension,...
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MAK - zapraszamy do udziału w projekcie
EventsPomorska Specjalna Strefa Ekonomiczna wraz z Biurami Karier 4 pomorskich uczelni zaprasza do udziału w projekcie MAK – Międzyuczelniana Akademia Kompetencji.
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Historic railway stations, documentation and revitalization of the railway infrastructure facilities - protection of cultural and social heritage
PublicationThe article presents problems of documentation and adaptation of buildings which constitute the cultural heritage of the railway infrastructure facilities in Pomerania in Poland. Shows the potential and possibilityto be adopted for various purposes. This problem affects many sites and buildings, railway stations, railway warehouses, residential buildings, technical buildings, water towers, trackman shelters, bridges, viaducts,...
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Extending Service Selection Algorithms with Interoperability Analysis
PublicationApplication development by integration of existing, atomic services reduces development cost and time by extensive reuse of service components. In Service Oriented Architecture, there exist alternative versions of services supplying the same functionality but differing in Quality of Service (QoS) attributes, which enables developers to select services with optimal QoS. Existing algorithms of service selection focus on the formal...
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Minimising the Churn Out of the Service by Using a Fairness Mechanism
PublicationThe paper proposes an algorithm of bandwidth distribution, ensuring fairness to end-users in computer networks. The proposed algorithm divides users into satisfied and unsatisfied users. It provides fairness in terms of quality of experience (QoE) for satisfied users and quality of service (QoS) for unsatisfied users. In this paper, we present detailed comparisons relevant to service providers to show the advantages of the proposed...
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Tacit knowledge acquisition & sharing, and its influence on innovations: A Polish/US cross-country study
PublicationThis study measures the relationship between tacit knowledge sharing and innovation in the Polish (n=350) and US (n=379) IT industries. Conceptually, the study identifies the potential sources of tacit knowledge development by individuals. That is, the study examines how “learning by doing” and “learning by interaction” lead to a willingness to share knowledge and, as a consequence, to support process and product/service innovation....
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Usability and relational factors in user-perceived quality of online services
PublicationThe purpose of this paper is to identify the key determinants of con-sumer-perceived usability of online service websites and their impact on e-loyalty potential, expressed by customer’s willingness to return and to recommend the website to others. In this experimental usability study fifteen video-recorded users performed specific tasks in financial, travel and health online service websites. After completing the tasks users filled...
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Remote command and control capabilities for data acquisition systems provided by delay-tolerant network mechanisms
PublicationThe paper presents an assessment of a remote device reconfiguration service employing a Delay Tolerant Network (DTN) mechanisms. This service has been implemented as a part of a communication appliance dedicated to marine data transfer in off-shore and open sea areas. The service has been successfully deployed and validation test have been completed. The practical use-case has been defined as remote access to the equipment operating...
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Angelica Pegani Mgr
PeopleA graduate of the Faculty of Economics and Management of Gdańsk University of Technology. She obtained a diploma of postgraduate management studies in the field of operational management and diploma of Entrepreneurship Program at the Massachusetts Institute of Technology. She started doctoral studies in management, during which she was the author and co-author of 10 scientific publications published in renowned Polish and foreign...
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PROBABLE RAINFALL IN GDAŃSK IN VIEW OF CLIMATE CHANGE
PublicationOne of the manifestations of climate changes is the occurrence of a greater number of precipitation events, characterized by greater rain intensity that affects the economic stability of cities. Gdańsk is an example of a city in which such events have occurred since the beginning of the twenty-first century. Due to the altitude differences in the area of Gdańsk city (between –2 m and 180 m a.s.l.), the occurrence of extreme atmospheric...
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Cache service for maps presentation in distributed information data exchange system
PublicationThe paper presents the proposition of caches implementation for map presentation in distributed information data exchange system. The concept of cache service is described in the context of distributed information data exchange system elements which control and present on maps positions and other identification data of vessels and other suspicious objects on the territorial sea, sea-coast and the internal sea-waters. The proposed...
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NOWE TRENDY I KIERUNKI BADAŃ W MARKETINGU USŁUG
PublicationOd momentu pojawienia się koncepcji marketingu usług przechodzi ona nieustającą ewolucję. Pojawiające się nowe trendy (m.in. Service-Dominant Logic, Service Logic, New Service Marketing) i obszary badań marketingu usług (np. Transformative Service Research) skłaniają do dokonywania podsumowań pewnego etapu rozwoju i stawiania pytań, w którym kierunku powinny podążać badania marketingu usług w przyszłości. Celem artykułu jest przedstawienie...
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Interoperability Constraints in Service Selection Algorithms
PublicationIn Service Oriented Architecture, composite applications are developed by integration of existing, atomic services that may be available in alternative versions realizing the same functionality but having different Quality of Service (QoS) attributes. The development process requires effective service selection algorithms that balance profits and constraints of QoS attributes. Additionally, services operate in a heterogeneous environment,...
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Comparison of selected algorithms for scheduling workflow applications with dynamically changing service availability
PublicationThis paper compares the quality and execution times of several algorithms for scheduling service based workflow applications with changeable service availability and parameters. A workflow is defined as an acyclic directed graph with nodes corresponding to tasks and edges to dependencies between tasks. For each task, one out of several available services needs to be chosen and scheduled to minimize the workflow execution time and...
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Application of design-thinking models to improve the quality of tourism services
PublicationThe paper presents basic aspects of improvement activities for the quality of tourism industry service through its specific determinants of quality. The authors suggested an the application of design-thinking concept in the development of the service itself and an attempt to undertake improvement activities.
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Ontology-Driven Rule-Based Model for an Extension of Information Technology Infrastructure Library Processes
PublicationThe aim of this study is to present the stages for building a development model to create information technology (IT) systems for IT service providers. In order to ensure the consistency of the model, a novel solution is proposed where the stages of the model's construction are controlled using ontologies dedicated to the ITIL standard. In this article, a description of models used to assess the provider organization, with particular...
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Service-based Resilience for Embedded IoT Networks
PublicationEmbedded IoT networks are the backbone of safety-critical systems like smart factories, autonomous vehicles, and airplanes. Therefore, resilience against failures and attacks should be a prior concern already in their design stage. In this study, we introduce a service-based network model as an MILP optimization problem for the efficient deployment of a service overlay to the embedded network by meeting QoS and resilience requirements....
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Service time distribution influence on end-to-end call setup delay calculation in networks with Session Initiation Protocol
PublicationThe most important GoS parameter for networks with SIP protocol is end-to-end call setup delay. So far there were no coherent models allowing calculation of these parameters for networks with SIP protocol. Few models were developed but they are insufficient. In the paper we propose model which allows end-to-end call setup delay calculation for networks with SIP protocol. The model is using chain of M/G/1/K models and is applicable...
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Quality of Service in ASON/GMPLS Network with Hierarchical Control Plane Structure
PublicationThe paper presents the problem of quality of service for hierarchical control plane structure of Automatically Switched Optical Network (ASON) utilizing Generalized Multi-Protocol Label Switching (GMPLS). The approach is implemented to control the multidomain network with required quality of service, in a use case of incomplete domain network information. The authors examine different factors, including resource reservation algorithms...
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Integracja narzędzi CASE w oparciu o projekt uniwersyteckiego centrum kompetencyjnego
PublicationGłębokie zmiany, jakie zachodzą w informatyce, polegające na przejściu od fundamentalnych aplikacji i ich wsparcia infrastrukturą informatyczną do traktowania oprogramowania jako usługi SaaS (ang.Software-as-a-Service) oraz infrastruktury informatycznej jako usługi IaaS (ang. Infrastructure-as-a-Service), wymuszają gruntowne zmiany również w procesach kształcenia.
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Distributed infrastructure of self-organizing service servers
PublicationThis paper presents an idea of creating distributed system consisting of autonomous self-organizing service providers. It shows a real implemented system allowing for dynamic service search without interaction with client based on the inter-servers communication. Moreover presented system can be easily enriched with new elements without the need for restarting already existing servers.
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Evolution of End-User Participation in IT Projects.
PublicationThis chapter is aimed at presenting a review of evolutionary design paradigms which determine the end-user’s role in IT (Information Technology) projects across recent decades. This review covers different perspectives starting from technology-oriented sequential software development lifecycles, through user-centred approaches, ending finally in contemporary service design approaches supported by e-business and social media. Finally,...
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eVisa’s impacts on travel and tourism: the case of Turkey.
Publicationhe purpose of this study was to investigate eVisa applications. eVisa is a service that falls under eTourism, whose growing use can be attributed to its ability to simplify the process of obtaining a visa. The objectives of this study were twofold: to explore the eVisa experience of tourists who have previously visited Turkey by using the service and to analyse the perceptions of stakeholders who have contributed to eVisa.
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TRANSPORT POSSIBILITY FOR MPEG-4/AVC- AND MPEG-2-ENCODED VIDEO DATA IN IPTV: A COMPARISON STUDY
PublicationIPTV (Television over IP) is a modern service with a great potential to expand. It uses the IP transport platform, that is already in worldwide operation. At the time of writing, two techniques are used to transport the video and audio data of IPTV: MPEG-2 TS and Native RTP. The two techniques quite definitely have an influence on both quality of service (QoS) and quality of experience (QoE). This paper sets out to demonstrate...