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Search results for: it service management

Search results for: it service management

  • HOW TO ASSESS THE MATURITY OF SMALL AND MEDIUM-SIZED ENTERPRISES TO LEAN SIX SIGMA PROJECTS

    Publication

    This article describes the considerations for the implementation of the Lean Six Sigma (LSS) methodology in small and medium-sized enterprises. Pilot research was conducted in Polish and French SMEs (nine Polish and nine French enterprises from the service and production sectors) referring to the context of the implementation and application of the Lean Six Sigma concept. The studies led to the identification of the motives, needs,...

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  • Influence of Toll Collection Method on Motorways on Traffic Safety and Efficiency

    Publication

    The paper presents the results of the effectiveness analysis for various forms of toll collection on motorway gates and their impact on safety and efficiency of traffic. The results from field tests that were performed on the A1 motorway in Rusocin were used for the analysis. The research included the analysis of the video image of driver behaviour on the way to the toll booths and at toll booths. The PTV VISSIM tool was used to...

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  • Modeling of Accidental Bunker Oil Spills as a Result of Ship's Bunker Tanks Rupture - a Case Study

    AIS (Automatic Identification System) data analysis is used to define ship domain for grounding scenarios. The domain has been divided into two areas as inner and outer domains. Inner domain has clear border, which is based on ship dynamic characteristics. Violation of inner domain makes the grounding accident unavoidable. Outer domain area is defined with AIS data analyzing. Outer domain shows the situation of own ship in compare...

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  • Energy efficient beam control for 5G antennas

    The rapid development of 5G and beyond systems demands improvement in communication speed, latency and safety to maintain the required quality of service. This paper presents an overview of different concepts of energy-efficient antenna systems, which offer beam-shaping and beam-steering functionalities, that enhance connectivity performance and can be used in 5G applications. Different designs for 5.9 GHz, 39 GHz and 60 GHz frequency...

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  • New approach for determining the QoS of MP3-coded voice signals in IP networks

    Publication

    Present-day IP transport platforms being what they are, it will never be possible to rule out conflicts between the available services. The logical consequence of this assertion is the inevitable conclusion that the quality of service (QoS) must always be quantifiable no matter what. This paper focuses on one method to determine QoS. It defines an innovative, simple model that can evaluate the QoS of MP3-coded voice data transported...

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  • Cargo ships heat demand - operational experiment

    Publication

    The paper presents the results of an experiment conducted on two cargo ships – a 5300 TEU container with a steam heating system and a 7500 dwt general cargo ship with a thermal oil system. On both ships research has been carried out using specially designed measuring equipment. After gathering data about flow velocity and temperatures (steam/ cooling water/ thermal oil/ seawater/ outside air), calculations have been done, resulting...

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  • Ubiquity of client access in heterogeneous access environment

    With popularization of mobile computing and diverse offer of mobile devices providing functionality comparable to stationary computers, the necessity of providing network access for such users cannot be disputed. The requirement is further reinforced by emergence of general purpose mobile operating systems which provide their full functionality only with network connectivity available and popular XaaS (Anything as a Service) approach....

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  • Application tool for IP QoS network design

    Publication

    - Year 2010

    Despite the fact that differentiated-service-aware network implementation has been a widely discussed topic for quite some time, network design still proofs nontrivial. Well developed software could put an end to network designer's problems. This chapter describes work, which has been aimed at creating a comprehensive network design tool, offering a fair range of functionality and high reliability. The presented tool is able to...

  • Evaluation of ASON/GMPLS Connection Control Servers Performance

    Publication

    Performance aspects have always been very important in telecommunications, especially in control elements. That problem also regards ASON/GMLPS network, which is one of the propositions for Next Generation Network (NGN) transport stratum. In this paper we investigate performance of ASON/GMPLS Connection Control Servers (CCSs) in laboratory testbed, which architecture and operation are also described. In order to evaluate the performance...

  • Rozproszony system akwizycji, prezentacji i analizy informacji przestrzennej

    W artykule przedstawiono skalowalny system prezentacji danych przestrzennych pochodzących z różnych źródeł, ze szczególnym uwzględnieniem specyfikacji Open Geospatial Consortium (OGC). System został zaimplementowany w technologii .NET i pracuje w środowisku rozproszonym w oparciu o Web Service. Aplikacja zrealizowana jest w formie apletu .NET, dzięki czemu można ją w prosty sposób osadzić w dokumencie HTML i umieścić na serwerze...

  • Simulation model for assessment of IMS-based NGN call processing performance

    Publication

    In current telecommunications it is assumed that demands of information society for quickly delivered services will be satisfied by Next Generation Network (NGN) architecture, which includes IP Multimedia Subsystem (IMS) elements. To guarantee Quality of Service (QoS), proper design and dimensioning of NGN is absolutely necessary, for which appropriate models have to be proposed. As NGN architecture is very complicated, the most...

  • Message Inter-Arrival and Inter-Departure Time Distributions in IMS/NGN Architecture

    Publication

    - Year 2012

    Currently is it assumed that requirements of the information society for delivering multimedia services will be satisfied by the Next Generation Network (NGN) architecture, which includes elements of the IP Multimedia Subsystem (IMS) solution. In order to guarantee Quality of Service (QoS), NGN has to be appropriately designed and dimensioned. Therefore, proper traffic models should be proposed and applied. This requires determination...

  • Disruption of the communication process on the example of ALEP-PL web application

    Publication

    - Year 2013

    By creating a dedicated web service, such as the presented ALEP-PL solution, you can not assume that its users have suffcient knowledge of the energy sector. This application is dedicated to the local energy planning. The ALEP-PL makes it easier to incorporate in the planning of key players in the local energy market. This group of ALEP-PL users represents mainly the ocials of energy companies and specialist offcers. In the paper...

  • Space syntax analysis - methodology of understanding the space

    Publication

    - Year 2014

    Nowadays space is considered as a net of connections between different areas. The questions how to delineate its character and how it is possible to objectively compare two spaces is the matter under consideration. This was the reason for creating new theories about the structure of place. "Space syntax analysis" (SSA) or simply "Space Syntax" defines a number of theories and research areas devoted to the analysis of space configuration....

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  • Security Information Sharing for the Polish Power System

    Publication

    - Year 2015

    The Polish Power System is becoming increasingly more dependent on Information and Communication Technologies which results in its exposure to cyberattacks, including the evolved and highly sophisticated threats such as Advanced Persistent Threats or Distributed Denial of Service attacks. The most exposed components are SCADA systems in substations and Distributed Control Systems in power plants. When addressing this situation...

  • Implementacja płaszczyzny danych i płaszczyzny sterowania dla Równoległego Internetu IPv6 QoS

    Publication
    • P. Wiśniewski
    • H. Tarasiuk
    • M. Rawski
    • I. Olszewski
    • Ł. Ogrodowczyk
    • S. Hanczewski
    • A. Kaliszan
    • A. Brachman
    • K. Gierłowski

    - Year 2013

    W artykule przedstawiono aspekty związane z implementacją węzłów Równoległego Internetu (RI) IPv6 QoS na platformach umożliwiających wirtualizację. RI IPv6 QoS jest oparty na architekturze DiffServ i NGN. Zgodnie z architekturą DiffServ, w sieci IP wyróżniamy węzły brzegowe oraz szkieletowe, które wyposażone są w mechanizmy Quality of Service (QoS) wspierające gwarancje QoS dla przekazu pakie¬tów w sieci. Implementacja węzłów IPv6...

  • Probabilistic Methods in Reliability Assessment of Engineering Lightweight Structures

    Publication

    - Year 2018

    The paper considers the probability-based analysis of structural safety measures. Two different numerical examples of representative lightweight structures are considered – a submerged truss tower supporting an offshore platform, and an overhead power line support truss tower. On the basis of these examples, the importance of a motivated selection of analysis method and a proper choice of the number of important variables is shown....

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  • Semantic Integration of Heterogeneous Recognition Systems

    Publication

    - LECTURE NOTES IN COMPUTER SCIENCE - Year 2011

    Computer perception of real-life situations is performed using a variety of recognition techniques, including video-based computer vision, biometric systems, RFID devices and others. The proliferation of recognition modules enables development of complex systems by integration of existing components, analogously to the Service Oriented Architecture technology. In the paper, we propose a method that enables integration of information...

  • Structural and Temporal Topic Models of Feedbacks on Service Quality – A Path to Theory Development?

    Publication

    - Year 2020

    There is growing interest in applying computational methods in analysing large amount of data without sacrificing rigour in Information Systems research. In this paper, we demonstrate how the use of structural and temporal topic modelling can be employed to produce insights of both theoretical and practical importance from the analysis of textual comments on the quality of services in hospitals. As a first step, we revealed the...

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  • The Influence of the Aircraft Operating Fluids on the Mechanical Parameters of the Airport Surface Concrete

    Publication

    - Materials - Year 2020

    The authors of the article assessed the impact of operating fluids used to service aircraft on changing mechanical parameters of cement concrete intended for airport pavement. The research concerned concrete designed with the use of CEM I 42.5N LH NA low-alkali cement, broken granite aggregate, fine washed aggregate, and admixtures. The analysis included the assessment of changes in dierences in endurance parameters over various...

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  • Attempt to a Video-Transmission Capability in MV Mine Cable Network Using BPL-PLC Technology

    Publication
    • G. Debita
    • P. Falkowski-Gilski
    • M. Habrych
    • B. Miedziński
    • G. Wiśniewski
    • P. Jedlikowski
    • B. Polnik

    - Year 2020

    This article presents and discusses the attempt to transmit video content using the BPL-PLC (Broadband over Power Line - Power Line Communication) technology. It includes simulation results of a specially developed digital transmitter and receiver, dedicated to a given predefined 6 kV mining power cable. The effect of two different transmission modes (2-7 MHz and 3-7.5 MHz) and two types of coupling (capacitive-inductive and induction-inductive),...

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  • Simulation model of IMS/NGN call processing performance

    In current telecommunications it is assumed that demands of the information society for quickly delivered services will be satisfied by the Next Generation Network (NGN) architecture, which includes IP Multimedia Subsystem (IMS) elements. To guarantee Quality of Service (QoS), proper design and dimensioning of NGN is absolutely necessary, for which appropriate models have to be proposed. As the NGN architecture is very complicated,...

  • Call processing performance in multidomain IMS/NGN architecture

    Publication

    The Next Generation Network (NGN) architecture, which bases on the IP Multimedia Subsystem (IMS) concept, is a proposition of a telecommunication network dedicated to the needs of the modern information society. The main goal of NGN is to provide Quality of Service (QoS), for which proper network design and dimensioning are necessary. This also requires appropriate traffic models, which should be efficient and not excessively complicated...

  • Guaranteeing Threshold Attendance of W/WSAN nodes in a reverted security paradigm

    Publication

    - Year 2014

    We consider a Wireline/Wireless Sensor and Actor Network composed of sensor/actor nodes and a data sink/command center (DSCC). Each node controls a generic device that can be in- or out-of-service, corresponding to the ENABLED or DISABLED node state. The node senses the device's intention to change state, and notifies and/or requests the DSCC for authorization to act upon the device. Motivated by requirements for critical infrastructures...

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  • Magdalena Podwojewska dr inż. arch.

    Magdalena Podwojewska is a senior lecturer in the Department of Urban Architecture and Waterscapes at the Faculty of Architecture, Gdańsk University of Technology. Since 2016 she has served as Vice Dean for Student Affairs. She is a member of the Pomeranian Regional Chamber of Architects. Her research and publications focused on the adaptation of railway and post-industrial buildings and infrastructure, as well as to the potential...

  • Anna Maria Trzaskowska dr inż.

    Anna Maria Trzaskowska has been employed as an Assistant Professor at the Faculty of Management and Economics at the Department of Informatics in Management since 2017. For over 2 years she was the Deputy Head of the Department. A member of the Board of the Pomeranian Branch of the Polish Information Processing Society. Current scientific interests fall within the areas of agile methods, lean management in higher education, digitization...

  • Unified and flexible way to the organizations resources

    Zaprezentowano porównanie różnych zasobów organizacji. zasoby podzielono na cztery grupy: informacyjne, finansowe, techniczne i ludzkie, dla których przedstawiono cechy wspólne i różnice. na podstawie tego zestawienia zaproponowano taką organizację danych, aby różne zasoby opisać w jednolity sposób. dzieki takiej organizacji danych mozliwe jest stworzenie konfigurowalnych, elastycznych komponentów, które umożliwią obsługę dowolnych...

  • A Developer's View of Application Servers Interoperability

    Publication

    The paper describes analysis of application servers interoperability that considers both the available level of integration and the required level of development complexity. Development complexity ranges from simple GUI operations to changes of undocumented features in configuration files. We verify if an integration can be established on a given level of development complexity, rather than verify if it is objectively feasible....

  • A Model-Driven Solution for Development of Multimedia Stream Processing Applications

    Publication

    This paper presents results of action research related to model-driven solutions in the area of multimedia stream processing. The practical problem to be solved was the need to support application developers who make their multimedia stream processing applications in a supercomputer environment. The solution consists of a domain-specific visual language for composing complex services from simple services called Multimedia Stream...

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  • Energy savings by application of supercapacitor storage in trolleybus supplying station - analysis of experimental results

    Publication

    Storage devices can be divided into two groups: on-board energy storage devices, which are placed in the vehicles and off-board energy storage devices situated in traction substations or between them. Current research is focused mainly on two objectives. The first is to reduce the energy demand by introducing on-board energy storages in light electric vehicles like trams, trolleybuses or electrobuses. The latter is to provide a...

  • Approximation of Message Inter-Arrival and Inter-Departure Time Distributions in IMS/NGN Architecture Using Phase-Type Distributions

    Currently it is assumed that requirements of the information society for delivering multimedia services will be satisfied by the Next Generation Network (NGN) architecture, which includes elements of the IP Multimedia Subsystem (IMS) solution. In order to guarantee Quality of Service (QoS), NGN has to be appropriately designed and dimensioned. Therefore, proper traffic models should be proposed and applied. This requires determination...

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  • Automation of the Road Gate Operations Process at the Container Terminal—A Case Study of DCT Gdańsk SA

    Publication

    The future increased terminal capacity will result in more container movement through the road complex and rail siding, which are one of the most critical areas (potential bottlenecks) in the container terminal. Truck turnaround time is one of the major factors that customers take into account while deciding how many container volumes they will handle through the container terminal. To enable to optimize increased traffic with...

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  • What matters most to patients? On the Core Determinants of Patient Experience from Free Text Feedback

    Publication

    - Year 2021

    Free-text feedback from patients is increasingly used for improving the quality of healthcare services and systems. A major reason for the growing interest in harnessing free-text feedback is the belief that it provides richer information about what patients want and care about. The use of computational approaches such as structural topic modelling for analysing large unstructured textual data such as free-text feedback from patients...

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  • Some Security Features of Selected IoT Platforms

    Publication

    - TASK Quarterly - Year 2020

    IoT (Internet of Things) is certainly one of the leading current and future trends for processing in the current distributed world. It is changing our life and society. IoT allows new ubiquitous applications and processing, but, on the other hand, it introduces potentially serious security threats. Nowadays researchers in IoT areas should, without a doubt, consider and focus on security aspects. This paper is aimed at a high-level...

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  • Innovative Web-Based Geographic Information System for Municipal Areas and Coastal Zone Security and Threat Monitoring Using EO Satellite Data

    The paper presents a novel design of a Web-based Safe City & Coastal Zone GIS (SCCZ-GIS). The system integrates data acquired from different remote sensing and geospatial data sources for the purpose monitoring the security of the coastal zone, its inhabitants and Critical Infrastructure. The system utilises several innovative technologies and solutions, and is capable of direct co-operation with different remote sensing data sources...

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  • Using LSTM networks to predict engine condition on large scale data processing framework

    Publication

    - Year 2017

    As the Internet of Things technology is developing rapidly, companies have an ability to observe the health of engine components and constructed systems through collecting signals from sensors. According to output of IoT sensors, companies can build systems to predict the conditions of components. Practically the components are required to be maintained or replaced before the end of life in performing their assigned task. Predicting...

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  • Sridhar Gutam PhD

    People

    Working as Senior Scientist (Plant Physiology) in the Agricultural Research Service of the Indian Council of Agricultural Research (ICAR). Currently posted at ICAR-Indian Institute of Horticultural Research (IIHR), Bengaluru in the division of ICAR-All India Coordinated Research Project on Fruits.. Apart from interests in Plant Physiology and Plant Phenology of fruit trees, I have interests in Open Science and Open Access to public...

  • The model of end-to-end call setup time calculation for Session Initiation Protocol

    End-to-end call setup delay is one of the most important grade of service (GoS) parameters for VoIP networks with Session Initiation Protocol (SIP). A typical subscriber wants to have a connection established as soon as possible. From the operator's perspective call setup time is also crucial because he needs to know how probability of successful packet transmission on SIP links is related to a call setup delay. Then he can make...

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  • Traffic model for evaluation of call processing performance parameters in IMS-based NGN

    Publication

    - Year 2012

    In the modern world requirements for accurate and fast information distribution are becoming more and more important, which creates a strong necessity for appropriate telecommunication network architecture. Proposition of such an architecture is the Next Generation Network (NGN) concept, which in order to guarantee Quality of Service (QoS), should be correctly designed and dimensioned. For this reason proper traffic models must...

  • Measurements of OF QoS/QoE parameters for media streaming in a PMIPv6 TESTBED WITH 802.11 b/g/n WLANs

    A growing number of mobile devices and the increasing popularity of multimedia services result in a new challenge of providing mobility in access networks. The paper describes experimental research on media (audio and video) streaming in a mobile IEEE 802.11 b/g/n environment realizing network-based mobility. It is an approach to mobility that requires little or no modification of the mobile terminal. Assessment of relevant parameters...

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  • Traffic Model of IMS/NGN Architecture with Transport Stratum Based on MPLS Technology

    Growing expectations for a fast access to information create strong demands for a universal telecommunication network architecture, which provides various services with strictly determined quality. Currently it is assumed that these requirements will be satisfied by Next Generation Network (NGN), which consists of two stratums and includes IP Multimedia Subsystem (IMS) elements. To guarantee Quality of Service (QoS) all NGN stratums...

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  • Assessing historical church tower asymmetry using point cloud spatial expansion

    Publication

    - Journal of Building Engineering - Year 2023

    Church towers are key cultural heritage. In theory, towers are vertical, while facade elements are symmetrically positioned around the tower axis. However, during service of a structure, building and lifetime conditions cause deviations, with associated risks. Laser scanning point clouds can be used to assess the structural state but a universal approach was missing. The proposed algorithm first estimates the tower inclination,...

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  • Method for Assessing Rail Transport Competitiveness in Poland and the United Kingdom

    Publication

    - Year 2015

    Both in Poland and United Kingdom, as well as worldwide, railways have to compete with other modes of transport, and the rail industry seeks for possibilities of achieving a competitive advantage over them. Thus, there is a need for methods for assessment of rail transport competitiveness and detection of areas for improvement. This paper presents a method developed for the Polish regional transport market and verified according...

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  • AFM-assisted investigation of conformal coatings in electronics

    Purpose – This paper aims to presents a new method of investigation of local properties of conformal coatings utilized in microelectronics. Design/methodology/approach – It is based on atomic force microscopy (AFM) technique supplemented with the ability of local electrical measurements, which apart from topography acquisition allows recording of local impedance spectra, impedance imaging and dc current mapping. Potentialities...

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  • Impact of Usability Website Attributes on Users’ Trust, Satisfaction and Loyalty

    This paper presents the results of an experimental study aimed at identifying possible relationships among website usability characteristics, consumer satisfaction, trust and loyalty. These factors regard not only customer satisfaction in a transactional sense, but in the long term they may affect e-customer behavior, opinions, recommendations and attitudes toward using on-line services in general. The study was performed with...

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  • Modeling a Traffic Remapping Attack Game in a Multi-hop Ad Hoc Network

    Publication

    - Year 2017

    In multi-hop ad hoc networks, selfish nodes may unduly acquire high quality of service (QoS) by assigning higher priority to source packets and lower priority to transit packets. Such traffic remapping attacks (TRAs) are cheap to launch, impossible to prevent, hard to detect, and harmful to non-selfish nodes. While studied mostly in single-hop wireless network settings, TRAs have resisted analysis in multi-hop settings. In this paper...

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  • How to provide fair service for V2I communications in VANETs?

    Publication

    In this paper, we focus on fairness issues of Vehicle-to-Infrastructure (V2I) communications. In particular, we show that under a common technique of selection of RSUs by OBUs based on the received signal strength, a vast variability of a number of OBUs connected to RSUs can be observed leading to inefficient/unfair service provided by RSUs. To overcome this problem, we propose an algorithm for RSU selection called RSEL to obtain...

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  • Video Classification Technology in a Knowledge-Vision-Integration Platform for Personal Protective Equipment Detection: An Evaluation

    Publication

    - Year 2018

    This work is part of an effort for the development of a Knowledge-Vision Integration Platform for Hazard Control (KVIP-HC) in industrial workplaces, adaptable to a wide range of industrial environments. This paper focuses on hazards resulted from the non-use of personal protective equipment (PPE), and examines a few supervised learning techniques to compose the proposed system for the purpose of recognition of three protective...

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  • A multi-criteria decision model for the introduction of electric storage multiple units on the partially electrified Gdynia-Hel railway

    : In this article a multi-criteria study of the use of independently powered electric multiple units on the partially electrified Gdynia Główna - Hel line was carried out. The use of (currently used) diesel and, as an alternative, electric and electric multiple units with an electric energy storage was considered. The analysis was carried out on the basis of three criteria for assessing the route service options, i.e. environmental,...

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  • Ensuring the QoE-Related Fairness to Reduce the User Abandonment Ratio

    Publication

    These days, it is quite a challenge for app owners to keep users engaged with an app. Currently, the level of user abandonment is one of the key parameters that application owners are interested in. To meet these challenges, we are conducting an extended study of a previously proposed solution that significantly reduces the abandonment rate of a given application. The investigated solution is based on the methods of fairness using...

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