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Wyniki wyszukiwania dla: knowledge-intensive business services
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Gendered entrepreneurship and its impact on firm innovativeness - a literature review.
PublikacjaEntrepreneurs gain a lot of attention in recent decades. Even if a precise definition of entrepreneur and entrepreneurship remains problematic, it is clear that there is a strong link between entrepreneurship and innovativeness, as well as between entrepreneur and innovation. In the current era of globalisation, the importance of innovations is as great as never before. And so is the importance of innovativeness determinants. Investigating...
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Model działania analityka biznesowego w administracji publicznej w celu przeciwdziałania ukrytym wymaganiom
PublikacjaCelem referatu było zaproponowanie modelu działania analityka biznesowego po stronie podmiotów administracji publicznej, który jest ukierunkowany na zapobieganie problemom wynikającym z występowania ukrytych wymagań. Podstawą tej propozycji są ogłoszone w 2015 r. dokumenty poświęcone analizie biznesowej, tzn. A Guide to the Business Analysis Body of Knowledge International Institute of Business Analysis oraz Business Analysis...
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SMART SHOP SERVICES FOR BUILDING CUSTOMER-ORIENTED SCENARIOS
PublikacjaThe shops of today mostly support the customer by offering him or her products based on basic relationships between products viewed or ordered by users with similar tastes. This common approach may fail in many cases especially when the user does not have sufficient knowledge about the market, or when he or she wants to build a set of products in more than one shop. New categories of smart shop services are proposed in order to...
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IT Business Standards as an Ontology Domain
PublikacjaThe aim of this paper is to report a selection of Semantic Web aspects pertaining to ontology development activities in the domain of the IT business standard (TOGAF 9) such as formulating competency questions, conceptualization of the domain, resolution of the source knowledge deficiency and applying common design patterns in the OWL formalization. Authors also try to determine target groups that may benefit from such ontology...
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Developing Prognostic Models of Organization Evolution
PublikacjaThe work focuses on the problem of measuring evolution of IT organizations. Changes in business influence functioning of the IT organization. IT departments or companies must ensure that the needs of their parent company/customers will be met. Therefore they must constantly evolve. Following question can be raised: is it possible to support process of changes the IT organization to run it smoother, faster, easier but with reduced...
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Toward a unified model of mobile Business Intelligence (m-BI) acceptance and use
PublikacjaFactors affecting mobile business intelligence (m-BI) acceptance and use have become an increasingly important topic in practice due to the growing complexity of organizations, and their underlying information systems (IS). Since, one can notice considerable interest in m-BI, however, to the best of our knowledge few studies (if any) aim to synthesize the existing body of knowledge with regards to the factors affecting m-BI acceptance...
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Wykorzystanie słabych sygnałów, foresightu i ciągu zarządzania strategicznego w konfiguracji biznesu przyszłości
PublikacjaBurzliwość współczesnego otoczenia wyostrza zagadnienie przystosowania prowadzonej działalności gospodarczej do funkcjonowania w przyszłości. Do osiągnięcia sukcesu w biznesie przyszłości przyczynić się może wykorzystanie dostępnej już obecnie wiedzy. Na szczególną uwagę zasługuje teoria słabych sygnałów, metoda foresight oraz ciąg zarządzania strategicznego, które w połączeniu umożliwiają wypracowanie stanowiska w sprawie kształtu...
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Workflow patterns applicable to virtual knowledge-based organizations
PublikacjaWorkflow is a term specifying how to automate a business process, in whole or part during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules. Workflow is therefore directly applicable in virtual knowledge-based organizations, where information is exchanged via electronic documents. In the literature, is presented a complete list of workflow control-flow...
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Smart experience engineering to support collaborative design problems based on constraints modelling
PublikacjaEngineering design is a knowledge intensive process. Experts' experiences from different product life-cycle stages play a key role in problem solving during design decision making by linking up knowledge to find better solutions for a specific design problem. Different approaches have been used to support Collaborative and Concurrent Product Design, such as Constraint Satisfaction Problem (CSP) modelling. Additionally, due to the...
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The impact of knowledge risk management on sustainability
PublikacjaPurpose The purpose of this study is to examine the effect of knowledge risk management (KRM) on organizational sustainability and the role of innovativeness and agility in this relationship. Methodology The study presents the results of a quantitative survey performed among 179 professionals from knowledge-intensive organizations dealing with knowledge risks and their management in organizations. Data included in this study are...
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Organic photovoltaics - chosen aspects
PublikacjaThere are many types of organic and organic/inorganic (hybrid) photovoltaic devices that possess many beneficial properties over inorganic solar cells. That makes the former suitable for a broad range of applications and hence so much attention is paid to their development. In spite of intensive research carried on this field of science and technology there are still many crucial problems that need to be solved. Extensive knowledge...
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Company Culture, Knowledge Sharing and Organizational Performance. The Employee’s Perspective
PublikacjaKnowledge sharing, as a basic prerequisite for knowledge creation, is a dynamic social process characterized by profound human interactions. The process of knowledge sharing can be supported by organizational culture which is a set of values and norms giving identity to each enterprise. As a valuable element of intellectual capital, organizational culture contributes to achieving strategic business goals. The purpose of this article...
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Od modelu biznesu przedsiębiorstwa do modelu biznesu organizacji publicznej
PublikacjaZadowolenie obywateli z jakości życia jest związane z poziomem zaspokajania ich potrzeb, wśród których występuje możliwość korzystania z dóbr publicznych. Wiąże się to z dostępem do usług publicznych. Gospodarzami w zakresie świadczenia tych usług są organizacji publiczne. Zatem z rozumowania logicznego wynika, że wzrost zadowolenia mieszkańców może nastąpić wówczas, gdy podniesie się dostępność i poziom jakości usług publicznych....
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Knowledge management in the processes of project requirements analysis
PublikacjaAuthors, based on one of popular software project management methods as RUP fo-cused on one of most important discipline in project management as requirements management. Authors decomposed the role of the business analyst and present methodological and realizational processes of knowledge managament in traditional and applied sources of knowledge tied with this role. An experiment was conducted in four project teams of all sizes,...
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Knowledge management in the IPv6 migration process
PublikacjaThere are many reasons to deploy IPv6 protocol with IPv4 address space depletion being the most obvious. Unfortunately, migration to IPv6 protocol seems slower than anticipated. To improve pace of the IPv6 deployment, authors of the article developed an application that supports the migration process. Its main purpose is to help less experienced network administrators to facilitate the migration process with a particular target...
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The KLC Cultures, Tacit Knowledge, and Trust Contribution to Organizational Intelligence Activation
PublikacjaIn this paper, the authors address a new approach to three organizational, functional cultures: knowledge culture, learning culture, and collaboration culture, named together the KLC cultures. Authors claim that the KLC approach in knowledge-driven organizations must be designed and nourished to leverage knowledge and intellectual capital. It is suggested that they are necessary for simultaneous implementation because no one of...
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Discussing daylight simulations in a proposal for online daylighting education.
PublikacjaThere is increasing interest concerning daylighting in the building sector. However, such knowledge is difficult to penetrate the curricula of architects and designers as existing educational programmes often do not provide sufficient training on BPS. This also leads to superficial use of daylight simulations. This paper presents a proposal for a needs-based education package on daylighting design, that mixes modular eLearning...
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Modelling Evolution of Knowledge-Based Information Technology Organization: The Concept and Perspective
PublikacjaIncreasing pressure on improving the efficiency of companies' operations leads to transformation of their Information Technology (IT) organizations from technology-oriented to service-oriented, based on the Information Technology Infrastructure Library (ITIL) model. The evolution of these IT organizations can be supported by the knowledge-based systems centered on the rules determined through agregation and refinement of existing...
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Trendy w e-usługach
PublikacjaW artykule przedstawiono trendy w sektorze e-biznesu pokazujące perspektywy zmian w usługach. Zwrócono uwagę jak zmienia się podejście do samego procesu usługi, jak zmienia się sposób świadczenia samej usługi. Autor przedstawia trendy nie tylko związane z zastosowaniem nowoczesnych technologii, ale również związane z otwieraniem nowych segmentów rynku jakimi są np. społeczności. W wyniku analizy przytoczonych przykładów wykorzystania...
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Towards Open Research Data in the Economics Discipline
PublikacjaNowadays, Open Research Data, as one of the three pillars of Open Science (along with Open Access and Open Scholarly Communication), is gaining enormous attention from different academic and commercial environments. A wide range of scientific disciplines represent and produce different types of data and at the same time, gather different issues and problems in terms of sharing and dissemination research output. This chapter aims...
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Processes of enhancing the intelligence of Learning Organizations on the basis of Competence Centers
PublikacjaThe process of organizational learning and proper knowledge management became today one of the major challenges for the organization acting in the knowledge-based economy. According to the observations of the authors of this paper the demand for formalization of knowledge management processes and organizational learning is particularly evident in research institutions, established either by the universities, or the companies. The...
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ENTERPRISE ACTIVITIES MODELING BY BPMN NOTATION
PublikacjaDepending on the process behavior, available know-how and organizational goals, different techniques and tools can be used for business process modeling. We concentrate on e-commerce, and try to find the best marketing strategy for the sales process improvement. In the paper we present the multilayer approach to define enterprise scenarios. This allows us to collect the suitable knowledge necessary for enterprise analysis and improvement....
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Ranking ecosystem services delivered by trees in urban and rural areas
PublikacjaPolicies and strategies for tree management and protection on a national, regional, and local level have not sufficiently considered differences between rural and urban areas. We used expert knowledge to compare rural and urban areas in a case study evaluating the relative importance of ecosystem services (ES) in policy development. The Analytic Hierarchy Process (AHP) and focus group discussions were used to rank 17 ES, representing...
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E-Learning Service Management System For Migration Towards Future Internet Architectures
PublikacjaAs access to knowledge and continuous learning are among the most valuable assets in modern, technological society, it is hardly surprising that e-learning solutions can be counted amongst the most important groups of services being deployed in modern network systems. Based on analysis of their current state-of-the-art, we decided to concentrate our research and development work on designing and implementing a management system...
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The Mediation Function of Job Satisfaction's between Organizational Culture Dimensions and Knowledge Sharing
PublikacjaIt is commonly acknowledged that organizational culture is a valuable element of intellectual capital and as a hidden source of competitive advantage can considerably affect the achieving of strategic business goals. The axiological dimension of organizational culture is mostly identified with a set of shared assumptions and values, while work practices mainly define its behavioral dimension. Both these dimensions influence, among...
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University Students’ Research on Artificial Intelligence and Knowledge Management. A Review and Report of Multi-case Studies
PublikacjaLeading technologies are very attractive for students preparing their theses as the completion of their studies. Such an orientation of students connected with professional experiences seems to be a crucial motivator in the research in the management and business areas where these technologies condition the development of professional activities. The goal of the paper is the analysis of students’ thesis topics defended in the last...
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Tacit Knowledge Sharing and Personal Branding. How to Derive Innovation From Project Teams?
PublikacjaInnovation, relationships, cooperation, and knowledge are key factors which determine a competitive advantage in the networked economy. A network serves as a contemporary form of market process coordination. Network economy, according to the idea of prosumerism, is founded on collaboration of individual creators based on a network of values instead of hierarchical dependencies. Another feature of a network is that it imposes symmetry...
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Bypass kolejowy dla wiaduktu łukowego i kratownicowego w ciągu modernizowanej linii kolejowej E59 na odcinku Wronki – Dobiegniew
PublikacjaW artykule przedstawiono realizacje bypassu kolejowego, zlokalizowanego nieopodal miejscowości Krzyż Wielkopolski w ciągu linii kolejowej E59 na skrzyżowaniu z linią kolejową 203. Wariantowa analiza kilku zaproponowanych rozwiązań wykazała, ze wykonstruowanie bypassu na czas prowadzenia prac modernizacyjnych pozwoli na utrzymanie ciągłości ruchu kolejowego, nie stworzy nadmiernych problemów podróżnym, a jednocześnie pozwoli na...
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Generating actionable evidence from free-text feedback to improve maternity and acute hospital experiences: A computational text analytics & predictive modelling approach
PublikacjaBackground Patient experience surveys are a key source of evidence for supporting decision-making and quality improvement in healthcare services. These surveys contain two main types of questions: closed and open-ended, asking about patients’ care experiences. Apart from the knowledge obtained from analysing closed-ended questions, invaluable insights can be gleaned from free-text data. Advanced analytics techniques are increasingly...
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A Concept of Using Knowledge Models to Secure Intellectual Capital in Enterprise
PublikacjaWithout a doubt, knowledge has become the most important resource for all companies in the world. Knowledge extended of our own observations and practice is being called experience. With the increase of knowledge and gained experience, the individual becomes more and more valuable employee in terms of business. The above mentioned knowledge can be gained only by self-improvement, which requires time and other necessary elements...
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INFORMATION SOCIETY DEVELOPMENT TRENDS, FROM DATA THROUGH KNOWLEDGE TO WISDOM
PublikacjaThe paper investigates both the causes and effects of the rapid increase in the data volume(BigData)andtheirimpactonhumancognition.TheroleoftheInternetindistributing and exchanging of such data, and their impact on the growth of the Information Society are emphasized. As a result, Wisdom Science – a new kind of research – emerges which has the potential to facilitate more advanced solutions in the digital world. In consequence,...
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Theory vs. practice. Searching for a path of practical education
PublikacjaThe introduction of a three-tier model of higher education (the Bologna model) has led to considerable changes in the 1st- and 2nd-tier technical courses at universities. At present, a student with a bachelor’s degree can be employed in his / her profession after completing only 7 semesters of study. A search is under way for methods of combining theoretical knowledge taught at universities with practical knowledge gained afterwards....
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An Analysis of Contextual Aspects of Conceptualization: A Case Study and Prospects
PublikacjaIn this chapter we present a new approach to development of modularized knowledge bases. We argue that modularization should start from the very beginning of modeling, i.e. from the conceptualization stage. To make this feasible, we propose to exploit a context-oriented, semantic approach to modularization. This approach is based on the Structural Interpretation Model (SIM) presented earlier elsewhere. In the first part of thischapter...
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Discovery of Stylistic Patterns in Business Process Textual Descriptions: IT Ticket Case
PublikacjaGrowing IT complexity and related problems, which are reflected in IT tickets,create a need for new qualitative approaches. The goal isto automate the extraction of main topics described in tickets in order to provide high quality support for the IT process workers and enablea smooth service delivery to the end user. Present paper proposes a method of knowledge extraction in a form of stylistic patterns in business...
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Smart Services supporting Drivers in Effective Cars Parking
PublikacjaThe paper shows how to design and implement intelligent, service oriented systems for management of free places in distributed car parks. The idea of SOA technology is widely used. It is assumed that a state of every car park is automatically determined by a special electronic infrastructure including IoT solutions. The information received from such an infrastructure is sent to the main management system, which processes it and,...
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Bridge of Knowledge: an Internet platform for R2R and R2B transfer of knowledge and promotion of cooperation
PublikacjaCurrently, the European Commission puts emphasis on supporting collaboration between universities and business. There are many possible ways to create a strong relationship between both these parties. Positive results of such cooperation lead to increased competitiveness of the global market and, in consequence, bring significant growth of innovation. The cooperation between research-to-research (R2R) and research-to-business (R2B)...
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Managerial Energy in Sustainable Enterprises: Organizational Wisdom Approach
PublikacjaThe circular economy (CE) as an idea involves applying the concept of sustainable development that has been gaining worldwide support. This shift in perception of energy and resource-use from its linear to circular forms creates a specific business environment, which constitutes the subject of this research. This article aims to analyze the impact of a manager’s energy on organizational wisdom, focusing on its circular business...
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WYKORZYSTANIE GRYWALIZACJI (GAMIFICATION) W SEKTORZE MSP DO BUDOWANIA RELACJI KLIENT-USŁUGODAWCA PRZY PROJEKTOWANIU USŁUG
PublikacjaArtykuł przedstawia nowe pojęcie grywalizacji, które wykorzystuje i przenosi mechanizmy tworzenia gier do świata biznesu i projektowania usług. Autor tekstu wprowadza czytelnika w tematykę zagadnienia grywalizacji, jednocześnie wyjaśniając, na czym ono polega. Prezentuje i omawia mechanizmy, jakie wyróżniają grywalizację. Twórca tekstu pokazuje przykłady zastosowania grywalizacji oraz opisuje zagadnienia związane z wykorzystaniem...
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Method of Decision-Making Logic Discovery in the Business Process Textual Data
PublikacjaGrowing amount of complexity and enterprise data creates a need for novel business process (BP) analysis methods to assess the process optimization opportunities. This paper proposes a method of BP analysis while extracting the knowledge about Decision-Making Logic (DML) in a form of taxonomy. In this taxonomy, researchers consider the routine, semi-cognitive and cognitive DML levels as functions of BP conceptual aspects of Resources,...
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C2 NIWA Community-Segmentation Criteria and Building Brand Associations on the Example of a Selected Target Group
PublikacjaEvery organization which offers products or services wishes to communicate with their customers in the most effective way. This kind of communication is based on proper selection of target groups, which are extracted in the process of market segmentation. That is way it is very important to ask the question to whom the message is to be directed and what kind of message we want to give. This article describes the selection criteria...
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Koncepcja społecznej odpowiedzialności biznesu w usługach ubezpieczeniowych
PublikacjaCelem artykułu jest przedstawienie koncepcji społecznej odpowiedzialności biznesu (CSR) w usługach ubezpieczeniowych. Zidentyfikowano w tym celu podstawowe oczekiwania interesariuszy oraz najważniejsze obszary zastosowania CSR w instytucjach ubezpieczeniowych. Zaprezentowano również podstawowy związek pomiędzy działaniami społecznie odpowiedzialnymi realizowanymi przez instytucje ubezpieczeniowe a ich wizerunkiem. Na podstawie...
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Preload monitoring in a bolted joint using Lamb wave energy
PublikacjaThe knowledge of the load in prestressed bolted connections is essential for the proper operation and safety of engineering structures. Recently, bolted joints have become an area of intensive research associated with non-destructive diagnostics, in particular in the context of wave propagation techniques. In this paper, a novel procedure of bolt load estimation based on the energy of Lamb wave signals was proposed. Experimental...
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Usability Testing of Mobile Applications: A Methodological Framework
PublikacjaLess than five percent of all mobile applications have become successful throughout 2023. The success of a new mobile application depends on a variety of factors ranging from business understanding, customer value, and perceived quality of use. In this sense, the topic of usability testing of mobile applications is relevant from the point of view of user satisfaction and acceptance. However, the current knowledge seems to be fragmented,...
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Nowe metody zarządzania procesowego w ochronie zdrowia.
PublikacjaHealthcare is increasingly drawing on modern management methods and tools with the aim of raising the effectiveness of the performed therapeutic processes, as well as optimizing their costs, duration, and resources. The aim of this article is to demonstrate the possibilities resulting from of using business process management tools, as well as the advantages that such tools provide in the practical management of healthcare centers....
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Odpowiedzialny biznes- modna koncepcja czy odrodzenie wartości?
PublikacjaOpracowanie porządkuje wiedzę na temat koncepcji społecznej odpowiedzialności biznesu oraz jej specyfiki w kontekście małych i średnich przedsiębiorstw. Omówione zostały różnice pomiędzy zastosowaniem CSR w dużych organizacjach i w MŚP, ze szczególnym uwzględnieniem przedsiębiorstw polskich. Predyspozycje do zaangażowania społecznego przedsiębiorcy przedstawione zostały na kilku modelach teoretycznych, a konkretne przykłady dobrych...
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Smart Services for Improving eCommerce
PublikacjaThe level of customer support provided by the existing eCom-merce solutions assumes that the person using the functionality of theshop has sufficient knowledge to decide on the purchase transaction. Alow conversion rate indicates that customers are more likely to seekknowledge about the particular product than finalize the transaction.This is facilitated by the continuous development of customers’ digi-tal...
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Sensors in River Information Services of the Odra River in Poland: Current State and Planned Extension
PublikacjaAccording to adopted in 2016 by the polish Council of Ministers assumptions for the plans for the progress of inland waterways in Poland for the years 2016-2020, with the perspective of 2030, assume that by 2030 Odra along its entire length and the Vistula from Warsaw to Gdansk, they will have become international shipping routes, which will be implemented system of River Information Services (RIS). Aspects of RIS sensor application...
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CSR at HEIs: Between Ignorance, Awareness and Knowledge
PublikacjaThe paper focuses on CSR education in Higher Education Institutions. It analyzes current approaches to this education and the enhancements already deployed in the international perspective. The main aim is to conceptualize CSRS education forms within the context of technology-oriented HEIs and propose the model for this education. This model has also been partially verified using the cases of four technical universities. This research...
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Women's Entrepreneurship in Poland- Opportunities and Barriers According to Young Women Entering the Labour Market
PublikacjaWomen entrepreneurship is an important issue for both economic and social reasons. However cultural factors have an additional impact. In Poland women represent more than 50% of the population, nonetheless only 35% of people who run their own business are women. Main research questions in the current study were: What are the determinants of the above mentioned imparity? Do young women evaluate themselves as entrepreneurial? Do...
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Organizational culture as prerequisite of proactive safety and security management in critical infrastructure systems including hazardous plants and ports
PublikacjaThis article addresses selected aspects of organizational culture to be considered in the context of knowledge based proactive safety and security management of plants, ports and systems of critical infrastructure. It has been often emphasized in the domain literature that business effectiveness of such plants and their resilience against hazards and threats to avoid major accidents depends substantially on human and organizational...